What is this role about? 

The Support Engineer will, ensuring the availability, performance, and maintenance of mission critical systems. 

As a member of our DevOps Engineering team, you’ll be responsible for: 

• Taking ownership of the operational lifecycle, including incident, change, and problem management.  

• Proactively monitor systems, respond swiftly to incidents, and work to resolve underlying problems to prevent future occurrences, ensuring minimal service disruption and maximum uptime. 

• Providing 24 x 7 rostered on-call support where required by management. 

• Providing expertise and input into operational design and process. 

• Ensuring appropriate user access and service requests actioned to agreed standards. 

• Maintaining and update documentation related to configuration, processes, and best practices.  

• Contributing to the organisation’s mission of delivering resilient, high-performing technology services to its customers, while embracing the DevOps philosophy of continuous improvement and agility. 

So, who is Till Payments?

An integrated payment solutions provider committed to accelerating growth for businesses around the world.

Acquired by the Nuvei Corporation in January 2024, Till’s reach has now expanded, tapping into a vast global network to help fuel payment innovation. Today, Till is redefining the payment experience for its merchants and partners, offering seamless solutions across all channels – both online and offline – that unify and optimise the payment experience at every point of the journey. As we integrate with Nuvei, we pledge to stay true to our roots and deliver even greater value to our merchants and partners.

About the Role:

We are seeking an experienced Payments Business Analyst specialising in Card Schemes based in Australia. This role is perfect for a professional with payments Business Analyst experience particularly with card networks such as Visa, MasterCard, Amex, Diners and EFTPOS. The ideal candidate will be adept at navigating the complexities of card schemes, regulatory frameworks, and providing guidance helping optimise payments processes.

Key Responsibilities:

• Provide business analyst capabilities on card schemes, interchange fees, and transaction processing including monitoring scheme reports.
• Work with internal stakeholders to navigate enhancement change programmes.
• Develop and maintain strong relationships with key stakeholders, including vendors, card networks, and payment processors.
• Conduct detailed analysis and reporting on card transaction trends, interchange fees, and cost-saving opportunities.
• Stay up-to-date with industry trends, regulatory changes, and emerging technologies within the payments ecosystem.
• Support Acquiring Operations team in navigating compliance challenges, particularly with card scheme mandates other industry changes.
• Lead workshops and training sessions for internal stakeholders on best practices in card schemes and payment strategies.
  

Skills & Qualifications:

• Minimum of 5 years' Business Analyst experience in the payments industry, with a focus on card schemes.
• Strong understanding of Visa, MasterCard, and EFTPOS networks, including fee structures, compliance requirements, and risk management.
• Experience in payment gateway integration, acquiring, and processing services.
• Proven track record of delivering payment project changes and problem solving capabilities
• Familiarity with regulatory frameworks especially local Australian payment regulations.
• Strong analytical skills, with experience in data analysis and cost optimization related to card payments.
• Excellent communication and interpersonal skills, with the ability to present complex concepts to both technical and non-technical stakeholders.
• A collaborative mindset, with experience working in cross-functional teams to deliver payments solutions.

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Ability Action Australia is a growing company with a great culture, along with unlimited professional development and career advancement opportunities for aspiring clinicians.

We are searching for our next Behaviour Support Practitioner to work with NDIS participants in and around the North Lakes, QLD region in a community based setting.

Whilst previous experience working as a BSP is an advantage, we are also open to applications from those who have extensive experience working in the disability sector, as this role will see you working with adults and children with disabilities and challenging behaviours.

Responsibilities will include:

• Assisting NDIS participants, along with their families and/or carers, to identify their needs through assessment and person-centred planning
• Evaluating, developing and delivering evidence-based support plans within a complex support space
• Developing meaningful goals and practical strategies utilising a positive behaviour support framework, and with a commitment to eliminate restrictive practices, in the home and community
• Ensuring individual plans reflect our NDIS participants' goals, passions and strengths, as well as ensuring they get more out of life
• Building the knowledge, capacity and strengths of those who support participants in their lives - family, carers, friends, etc
• Acting as an advocate and role model for best practice
• Working collaboratively within a multidisciplinary team

What's in it for you?

As you support many, we support you. We offer:

• Benefits – Professional Development allowance, staff referral scheme, Fitness Passport… just to name a few
• Flexibility & Work-life balance – Combine the convenience of working from home with the social interaction of working in the community plus the support of an office
• Excellent remuneration – Industry leading salary + km reimbursement + laptop + smartphone + Performance with Purpose Reward and Recognition Program + salary packaging options
• Career progression – Access to ongoing training tailored to your interests and long-term goals combined with professional development opportunities with Ability Action Australia and our parent company MedHealth
• Passionate and uplifting culture – You will be part of a purpose and values driven team focused on delivering outstanding service to NDIS participants

We are looking for a Cyber Threat Detection & Response Analyst to identify, analyse and respond to cybersecurity threats that may impact Cuscal.

What is this role about?

As the Cyber Threat Detection & Response Analyst, you will play a critical part in safeguarding Cuscal’s digital assets and ensuring the resilience of its systems against cyberattacks. The analyst will utilize advanced threat detection techniques and tools to detect, investigate, and mitigate potential security incidents, collaborating closely with internal teams and external stakeholders to provide timely responses to emerging threats.

Here’s some more insight into what you’ll work on,

• Monitor security alerts and events generated from multiple sources, including Security Information and Event Management (SIEM) systems, Endpoint Detection and Response (EDR) tools, and other detection technologies.
• Conduct proactive threat hunting activities to identify suspicious activity within the environment.
• Analyse network traffic and system logs to identify patterns, trends, and potential threats.
• Develop custom detection rules, use cases, and threat models based on current threat intelligence and organizational needs.
• Respond to security incidents by conducting thorough investigations and coordinating with relevant teams for remediation.
• Provide containment, eradication, and recovery actions to minimize the impact of security incidents.
• Utilize threat intelligence feeds to stay updated on the latest attack techniques, tactics, and procedures (TTPs) used by threat actors.
• Analyse the relevance and impact of threat intelligence on the organization's environment and recommend preventive measures.

The Broadcast Audio and Comms Support Engineer role focuses on supporting audio and communications systems that deliver media across TV, streaming platforms, mobile, radio, and print, covering sports, news, and entertainment. 

Responsibilities include system support for stakeholders reliant on Broadcast Technology services, along with contributing to knowledge transfer, documentation, and user training. The role is part of a dynamic team that values innovation and encourages creative ideas to advance broadcasting operations in Australia.

Day to day you will: 

• Provide prompt, in-depth technical support of Broadcast systems and services.
• Manage the lifecycle of all incidents of assigned Broadcast systems and services.
• Provide assistance to all other Broadcast Technology teams as directed.
• Take ownership of the design, implementation and support of assigned Broadcast systems and services.
• Manage the lifecycle of all incidents, requests, change initiatives and system upgrades of assigned Broadcast systems and services.
• Meet regularly with stakeholders to develop and adapt workflows, systems and services to meet business objectives.
• Act as a role model and mentor to all team members and stakeholders.

This role will require you to be available to support systems and services as required - out of hours, weekend and on-call work may be required.