Founded by industry experts, DigiRen focuses on helping large commercial and public sector organisations build and scale new capabilities and ways of working to realise the benefits of new and emerging technologies leveraging the power of public cloud.

With decades of combined experience, we know that for large-scale organisations to fully leverage new technologies, they need to adapt their enterprise IT operating model and build new internal capabilities—embedding the use of the new technology, tools, and processes, and scaling new ways of working across the business.

DigiRen is vendor agnostic but has deep experience and understanding of hyperscale cloud technologies. We anchor our engagements on the orchestration of change and the delivery of strategic customer outcomes. As trusted advisors, we help our customers build new organisational capabilities, become self-sufficient, and take control of their journey.

DigiRen operates a flat, highly collaborative, and supportive working environment. Our focus on people drives our company culture. We are an inclusive team that nurtures our people for the long term. We value diversity of experience and anyone who can drive outcomes that deliver value to our customers; DigiRen is a community that enables great work and accelerated learning.

Overview

We are seeking a dynamic General Manager to drive the growth of our Canberra practice. This senior leadership role requires a candidate who excels in advisory, consulting, business development, customer acquisition, and people management.

In this role, you will be responsible for building the practice in Canberra through the acquisition of new customers, hiring and developing a local team of specialist consulting professionals, managing team utilisation, and delighting our customers every day through high-quality delivery execution. 

You will build strong relationships with our customer's senior technical and business stakeholders, work well in ambiguous situations, formulate direction and coach, mentor, and lead customer resources and external delivery partners through the engagement and program life cycle. 

An ideal candidate for this senior leadership role will have experience and expertise in:

1.      Leadership & Team Building: Proven track record in building and leading technology consulting and delivery teams. Highly analytical with a knack for distilling value for customers. Enjoys being customer-facing and is willing to roll up their sleeves to deliver.

2.     Maintaining Delivery Excellence: Committed to maintaining high standards across all engagements. Capable of leading and building the business while ensuring consistent quality.

3.     Consultative Approach: Demonstrated history of using a consultative approach to assist customers. Proven experience and track record in technology consulting firms, with a focus on advisory.

4.     Cloud Transformation Expertise: In-depth understanding of enterprise-scale cloud transformation programs gained from working on large-scale public cloud projects.

5.     Industry Knowledge & Network: Experience working with Federal Government and meaningful connections across Canberra.

At DigiRen, you will join an inclusive and welcoming team of technology leaders who are among the best in the business.

Responsibilities

As a General Manager and leader at DigiRen, you will have core responsibilities to help build the business:

Geography Ownership: Define, implement, and own the strategy for the Canberra practice. Own the customer engagement lifecycle for the practice, from sales through to resource management and successful delivery of customer outcomes.

Lead Customer Engagements: Deliver high-quality execution and delight our customers daily. Lead customer resources and external delivery partners through the engagement and program lifecycle.

Ensure Delivery Excellence: Build and foster an internal culture of collaboration, maintain a high-quality bar, and provide each team member with a platform to perform exceptional work and exponentially develop their skills and careers.

Improve Market Positioning and Partnerships: Establish the DigiRen brand within the geography, driving brand awareness and capturing mindshare with key executive personas and stakeholders. Establish and grow key local partnerships.

Strengthen Advisory & Consulting Frameworks: Strengthen and enhance our advisory methodologies and artefacts. Contribute to thought leadership and be a visible leader in the market.

Build Our Business: Build the practice across Canberra by acquiring new customers and fostering strong relationships with senior technical and business stakeholders.

Manage the Team: Hire, develop, and manage a local team of specialist consulting professionals. Ensure high team utilisation and maintain a high quality of work.

• Extensive career experience as a leader in IT advisory and consulting, cloud computing, IT strategy and delivery, specifically working on large-scale public cloud programs.
• People management experience in an enterprise technology context performing matrixed leadership in complex environments.
• Experience delivering real outcomes for technology programs in an external consulting role within the public sector in Canberra.
• C’ level presence with excellent written and verbal communication skills, including group leadership and executive presentations
• Based in Canberra, with the ability to travel to other locations within Australia if required.
• Minimun NV1 AGSVA security clearance, with an NV2 highly regarded.

DigiRen is an equal opportunity employer.  We passionately believe that employing a diverse workforce is central to our success.  We provide highly competitive remuneration and a range of additional benefits.

About Us

The Missing Link has been operating in Australia for over 27 years, helping businesses achieve their goals through IT transformation with our core offerings; IT & Cloud, Cyber Security and Automation. The Missing Link is one of the most awarded IT companies in Australia - recognised mainly for our people and processes. With over 190+ staff and 25+ different countries represented in our business, we've cultivated a respectful and positive workplace where everyone feels valued, respected, and empowered.

The Role

As Sales Operations Manager, you will play a crucial role in supporting the sales team and managing procurement activities within the organisation.

Your primary responsibilities will include coordinating sales support functions, ensuring prompt and efficient procurement of goods and services, and maintaining strong relationships with clients and suppliers.

You will also be responsible for driving process improvement initiatives within the sales support and procurement functions. This involves identifying opportunities for streamlining processes, enhancing efficiency, and implementing best practices.

Key Responsibilities

• Provide support, mentoring and coaching to the Sales Operations Team
• Ensure effective utilisation of human resources
• Ensure daily duties and responsibilities are being met by the Sales Operations Team
• Ensure the Sales Operations Team have the capabilities, capacity, and equipment to meet the business requirements
• HR management of Sales Operations Team including performance appraisals, induction, onboarding, training and development
• Process assessment and analysis
• Identify improvement opportunities
• Implement process changes

• Collaborate with the sales team to understand their requirements and provide them with the necessary support
• Handle client inquiries, resolve issues, and provide exceptional customer service to support the sales process
• Assist in the preparation of quotations, proposals, presentations, and contracts for the Sales Team
• Coordinate with internal departments, such as marketing, finance, and operations, to gather relevant information for sales material
• Maintain and update client databases, sales reports, and other relevant documentation
• Receive and process client orders and internal orders
• Promote and maintain excellent supplier relationships

• Ensure returns are processed in a timely basis and followed through until credit is received

• Update configuration details in ConnectWise and registered on completed orders e.g. subscriptions
• Ensure adequate levels are kept of stocked items
• Ensure work area, stock room and loading dock are kept tidy and WHS compliant

• Proven experience in sales support, procurement, or a similar role
• Strong knowledge of procurement practices, market dynamics, and supplier management
• Excellent communication, negotiation, interpersonal skills, and the ability to collaborate effectively with cross-functional teams
• Proven experience in identifying and implementing process improvement initiatives, preferably in sales support or procurement
• Project management skills, including the ability to plan, execute, and monitor process improvement projects
• Strong analytical and problem-solving skills, with the ability to identify process inefficiencies and develop effective solutions
• Proficiency in using relevant software applications, such as CRM systems and procurement software
• Strong attention to detail and organisational skills to manage multiple projects and deadlines simultaneously
• Ability to build and maintain strong relationships with internal and external stakeholders
• Defence Force experience is desirable

A great company culture is very important to The Missing Link. Keeping everyone happy is one of our top priorities.

Here are some of the best bits about working at The Missing Link:

• Hybrid / flexible working arrangements
• Supportive collaborative environment with excellent benefits e.g. regular staff events, free drinks and breakfast.

• Company culture that fosters learning, training, mentoring and development programs

Overview

We are an Australian technology company creating the future of mobility with software-defined driverless transport. To build this new future and respond to growing demand, we are on the hunt to employ fresh thinking, technical minds to join our dynamic team, where we will continue to innovate and thrive together.

Applied EV develops safety-rated, autonomous-ready, digital control systems (Digital Backbone) and modular vehicle platforms (Blanc Robot), for global commercial applications. We are developing the next generation of mobility, where vehicles run entirely on software and are programmable, improving efficiency & sustainability.

Applied EV creates an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for technology, automotive and innovation to explore our open positions and join our growing team.

www.appliedev.com

Job Purpose:

Position Overview:

The HR Manager will lead and manage the full spectrum of the Human Resources function across the organization. This role is responsible for end-to-end recruitment, performance management, Employee relations, providing HR counsel & advice and developing and executing HR strategies.

The HR Manager will ensure all HR initiatives align with the organization’s business objectives and contribute to the overall success of the company.

The ideal candidate will be commercially astute, capable of engaging with stakeholders at all levels within the organization and possess a deep understanding of HR best practices.

This is a true generalist role.

Key Responsibilities:

 HR Leadership:

• Develop and implement HR strategies that align with the organization's business goals and objectives.
• Provide advice to senior management on all HR matters, including workforce planning, talent management, and organizational development.

  Recruitment & Talent Acquisition:

• Manage the end-to-end recruitment process, from job posting and candidate sourcing to interviewing, selection, and onboarding.
• Partner with department heads to understand their staffing needs and ensure timely hiring of qualified candidates.
• Develop and maintain a strong employer brand to attract top talent.

 Performance Management:

• Oversee the performance management process, including setting objectives, conducting appraisals, and providing feedback.
• Implement programs that drive high performance and employee engagement.
• Address performance issues and provide guidance on performance improvement plans.

 HR Counsel and Advice:

• Provide expert HR advice and support to managers and employees on a wide range of HR issues.
• Handle complex employee relations issues, including conflict resolution, disciplinary actions, and grievances.
• Ensure that HR policies and procedures are up-to-date and effectively communicated across the organization.

 Employee Relations & Engagement:

• Foster a positive work environment that promotes employee satisfaction and retention.
• Lead initiatives that enhance employee engagement and organizational culture.
• Act as a trusted advisor to employees at all levels, offering guidance and support on career development and workplace issues.

 Commercial Acumen:

• Ensure that HR initiatives are aligned with the financial and operational goals of the organization.
• Provide insights and recommendations on HR-related costs, including compensation and benefits, to support the organization’s financial performance.
• Partner with finance and operations teams to ensure HR initiatives are commercially viable.

 Compliance & Risk Management:

• Ensure the organization’s HR policies and practices comply with relevant legislation and industry standards.
• Manage risk associated with employment practices, including compliance with employment laws and regulations.

 HR Information Systems (HRIS):

• Manage and optimize the HRIS to ensure accurate and timely data management.
• Utilize HR analytics to drive data-informed decision-making and report on key HR metrics.
• Ensure compliance with all HR-related legal and regulatory requirements through effective HRIS management.

The ideal candidate will have:

Education: Tertiary qualifications in Human Resources, Business Administration, or a related field preferred

Experience: Minimum of 10+ years of HR experience across the gamut of HR.

 Skills:

• Exceptional communication and interpersonal skills, with the ability to engage effectively with stakeholders at all levels.
• Proven ability to manage complex HR relations issues.
• Demonstrated commercial acumen and ability to align HR initiatives with business objectives.
• Strong multitasker, excellent attention to detail, resilience and people skills

This role is 100% in office and open to candidates who hold unrestricted working rights for Australia.

• The opportunity to have ownership over your responsibilities.
• Satisfaction in being at the forefront of creating the future of a new and growing class of autonomous electric vehicles.
• Work alongside a friendly and passionate team on cutting edge technology.
• The opportunity to take charge of your role and grow with the business.
• Enjoy kitchen facilities, including an on-site barista, with free snacks, drinks, lunch, fresh fruit and tea/coffee provided daily.

Are you ready to lead a team to new heights and drive operational excellence in a luxury retail environment?

Reporting to the Chief of Staff and Head of External Affairs, the General Manager for Winning Home Operations will be a pivotal player in shaping and streamlining the Winning Home division, focusing on logistics, warehousing, installations, and delivering an outstanding customer experience. If you're someone with a strategic mind, a passion for top-tier service, and a drive for continuous improvement, this role has your name on it!

• Design and implement innovative operational strategies that elevate delivery, warehousing, and installation services for our high-end clients.
• Drive improvements in logistics, inventory management, and workflow to maximise efficiency, cut costs, and boost service standards.
• Partner with customer-facing teams to refine every step of the customer journey, ensuring it aligns with our WOW, care, problem-solving, and ownership values.
• Lead an accountable, high-performing team, providing mentorship, conducting regular performance reviews, and championing a positive work culture.
• Work closely with showrooms, supply chain, logistics, and third-party providers to ensure Winning Group's strategic objectives are always met.
• Oversee budget allocation, cost control, and financial reporting for Winning Home Operations, supporting financial and operational goals with strategic insights.
• Ensure all activities meet top safety standards, regulations, and best practices, with an unwavering commitment to quality.
• Cultivate key client relationships and manage technical sales to drive repeat business and long-term partnerships.
• Stay ahead of industry trends by bringing on new suppliers and products as technology advances and customer demand grows.

Assistant Managers - WESTERN AUSTRALIA

Love your local? We’d love to chat

• $74,000 - $76,750 Base Salary + Super + Bonus + Discounts
• Career and training opportunities - your development is important to us 
• Exclusive discounts and benefits - check out our benefits at the bottom of this ad

Passion on tap, you can feel the energy 
We roll up our sleeves, get the job done, and have a laugh doing it. There’s a good buzz here!

Sound good? Read on.

This is a brilliant opportunity to become an Assistant Manager at an ALH venue in WESTERN AUSTRALIA.

What you’ll do:

• Be a motivational and inspiring leader, develop and train the team to ensure an exceptional guest experience every time
• Manage the day to day operations of the Venue - open/close, back of house administration, recruiting team members, rostering and assisting guests
• Bring your passion for good food and creating moments that matter for our guests
• Be creative - develop and grow the business through your own initiatives

Are you an enthusiastic and dynamic individual with a passion for the hospitality industry? Do you possess exceptional communication and negotiation skills? If so, we have the perfect opportunity for you to join our team as a Sales Manager at Mercure Newcastle.

As a Sales Manager, you will be an integral part of our growth strategy, responsible for identifying and developing new business opportunities to drive revenue and expand our client base. Your primary responsibilities will include:

• Proactively identifying potential business partners, corporate clients, event planners, inbound operators and travel agencies to establish and nurture strong relationships.
• Collaborating with the marketing team to create and implement effective sales strategies, campaigns, and promotions to attract new business.
• Conducting market research to identify trends, competitive analysis, and opportunities for expansion.
• Pitching our hotel's unique offerings to potential clients and partners through persuasive presentations and negotiations.
• Managing the end-to-end sales process, including lead generation, prospecting, proposal creation, contract negotiation, and closing deals.
• Developing and maintaining a detailed understanding of the hotel's facilities, services, and packages to effectively communicate value propositions to clients.
• Attending industry events, trade shows, and networking sessions to enhance brand visibility and build a strong professional network.
• Collaborating with cross-functional teams at Accor’s Salter Brothers Portfolio Office, including operations, marketing, and finance, to ensure seamless execution of client agreements.
• Working closely with the General Manager and Portfolio Director of Sales and Marketing on sales initiatives and projects
• Assisting with some adhoc marketing alongside the Portfolio Marketing Manager

As a Visual Merchandiser Manager, you work at the heart of fast-paced fashion business, in your store you create an environment that inspires customers to explore their personal style. You lead, guide, and support the store team to deliver the most inspiring and exciting customer experience in line with the H&M brand and values. You actively drive sales in store and are responsible to implement and follow-up your team to protect the Visual Identity to make us the No. 1 fashion destination.  

Key responsibilities:  

• Keep up to date with current Fashion trends and styling techniques so you can anticipate your customers’ needs.   
• Share, inspire and educate your team on seasonal trend information.  
• Ensure your visual team follows up the Visual Identity through the implementation of the Commercial Handbook. Ensure you have well-styled mannequins in windows and in store and make sure garment presentation is in line with the concept ID. 
• Ensure the visual level in store can compete effectively in the local market by identifying opportunities to increase customer satisfaction and sales.   
• Plan and prioritise the commercial workload according to business needs and budget.  
• Evaluate and develop the visual and commercial skills of the visuals and store teams and secure succession planning within the store visual team.   
• Lead visual training for all colleagues to support garment presentation in line with the Commercial Handbook.   

We are seeking an experienced facilities professional who takes pride in contributing to exceptional building operations and presentation standards.

As part of our wider Real Estate Management division, you will manage key relationships with tenants and service providers, whilst also making recommendations to improve the environmental performance of our clients’ assets. Your ability to manage budgets effectively and contribute to investment plans to maximise asset values will also be key, as will the ability to control costs and expenditure.

Other key accountabilities include:

• Ensuring building compliance and driving initiatives on engineering standards across the business
• Developing and enhancing the team’s portfolio of services
• Managing the presentation and day-to-day operations of allocated properties, including security, maintenance and safety
• Developing strong relationships with internal and external stakeholders, including tenants, clients, contractors and colleagues
• Reviewing the monthly operating expenditure against budget
• Working with Property Managers to produce monthly client reports as required
• Managing data within the facilities management software
• Ensuring all planned preventative maintenance is executed in accordance with schedules
• Ensuring each asset remains compliant with the required standards
• Monthly reporting on the operation of each asset
• Manage the DLP process with builder’s
• Experience with NABERS and Green Star certification

The role is an Associate / Senior Cost Manager to support Data centre projects in Sydney, mainly to support post contract activities.

• Senior cost manager providing support to the team across all aspects of projects including cost estimates, quantity take-off, value engineering, tendering and evaluation, progress claim and variation assessment, final account close-out.
• Estimating and cost planning to include producing and presenting the final cost plan report.
• Measurement of all building elements for cost plan.
• Engage with market to obtain quotations / pricing to support cost estimate.
• Progress claim and variation assessments and valuations.

Assistant Manager - Castle Hill Tavern

• $74,000 - $76,750 Base Salary + Super + Bonus + Team Discounts 
• Excellent long-term growth opportunities for the career-minded
• Amazing perks - check out our full benefits at the bottom of this ad

Join the team at Castle Hill Tavern, the original local pub in the Hills District, known for its years of excellent customer service. With a family bistro, TAB, pool table, beer garden, and two function rooms for corporate and private events, we offer something for everyone. As an Assistant Manager, you'll work with a hardworking team in a well-established venue, enjoy professional development opportunities, and serve a loyal customer base in a prime Hills District location.

Write your story, leave your mark
From being a real part of the community, to career defining ideas. Make your mark here!

Sound good? Read on.

This is a brilliant opportunity to become an Assistant Manager at the Castle Hill Tavern!

What you’ll do:

• Be a motivational and inspiring leader, develop and train the team to ensure an exceptional guest experience every time
• Manage the day to day operations of the Venue - open/close, back of house administration, recruiting team members, rostering and assisting guests
• Bring your passion for good food and creating moments that matter for our guests
• Be creative - develop and grow the business through your own initiatives

Your Career

As a Channel Business Manager, you will play a pivotal role in ensuring the success of our Tier 1 Partners in Australia. You will take ownership of the Channel Engagement  and collaborate with peers to cultivate relationships with select partners to drive growth in alignment with the company's strategic objectives.

Your Impact

• Build a joint growth business plan with key strategic partners
• Create the national strategy and manage interstate engagements
• Establish strategic Executive alignment between PANW Executives and Partner Executives
• Serve as an integral part of the channels and alliances team, closely aligned with the regional sales leaders and other stakeholders, becoming a trusted channel advisor
• Collaboratively define partner GTM plans and objectives to enhance reach, efficiency, and execution
• Drive greater adoption of our use cases and sales strategies
• Organize Partner EBC’s collaborating with supporting functional teams
• Build and manage pipeline with strategic partners 
• Contribute to the development of partner programs 
• Create Marketing events  tailored for your partners customers 
• Define the reseller financial proposition and train field resources on best practices to foster field relationships
• Set regional and district focused bookings and pipeline goals for each partner
• Establish strong alignment with Sales, Pre Sales and Consultants within your partners  and measure return on investment - eg Solutions offerings created, Platform adoption
• Create compliant partner incentives
• Consistently promote priorities and programs to key partners at the executive level for increased productivity
• Demonstrate the ability to scale with Tier 1 partners through collaboration with regional sales leaders

Start your leadership journey with ALDI! From driving sales, to serving customers and supervising staff, our Duty Store Managers always lead from the front.

Your purpose is ensuring our store runs smoothly during your shift. You'll be supporting and guiding team members, handling customer inquiries and working collaboratively as part of the store management team. All the while, you'll be honing your leadership skills and truly making a difference for your team and our customers.

The specifics? Here's what you’ll be doing:

• Opening and closing the store and supervising shifts
• Offering feedback to the team that's clear, constructive, and inspiring
• Assisting in training and onboarding team members
• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Keeping a keen lookout for any incidents or hazards to keep everyone safe

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. 

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. 

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.  

Why you will love this opportunity as a Sales Manager at Civica

We’re on the lookout for a dynamic leader who has an unwavering passion for sales. This exciting new leadership role involves guiding a team of Account Managers and a Presales Lead, ensuring they expertly manage the daily tasks crucial for hitting our performance goals. As we embark on a thrilling transition to cloud-based solutions, our entire customer base is enthusiastically moving towards cloud services. This is a remarkable moment at Civica's Private Health Insurance sector, as we build upon our rich legacy of successful business operations. With a robust and energetic team already in place, we are committed to taking our performance to even greater heights.

If you have a proven track record in Software Sales or possess experience in selling SaaS solutions, we want to hear from you! You could be just the right person for this opportunity. In the role of Sales Manager, you'll spearhead strategic account and territory planning initiatives. You will craft a compelling vision and mission along with a tailored Go-To-Market (GTM) strategy for your sector. Your expertise will drive sales momentum through proactive efforts, such as forecasting, pipeline development, and thorough planning. You'll oversee a detailed opportunity management process while upholding essential disciplines. Additionally, you will provide valuable insights and guidance on deal-making and skillfully manage customer meetings. Furthermore, you'll inspire a high-performing sales team, nurturing the development and retention of exceptional talent.

In this role, you'll be actively hosting meetings with our customers, fostering engagement, gathering valuable feedback, and supporting our pipeline. You'll have the opportunity to build strong relationships and trust with senior-level clients. Please note that regular travel across ANZ will be part of the journey!

Are you Keen to know more about Private Health Insurance Business and products ?
Please check- Health and Care Information System | Civica

What you will have to be successful in this role

• Possessing an inspiring, motivational, and structured approach, with a strong customer-centric mindset.
• Ability to coach and manage behaviors and priorities based on key performance areas including pipeline management, customer coverage, white space management and account plans
• An individual capable of managing high-volume sales while adhering to disciplined and structured methodologies.
• Previous experience in Private health insurance sector
• SAAS/ Software Sales experience
• The ideal candidate should possess a mindset dedicated to overcoming challenges.
• Demonstrated ability to achieve results and develop effective strategies that cater to customer needs through a consultative approach.
• Proficiency in formulating sales plans and leading efforts to attain desirable outcomes.
• Familiarity with Salesforce is considered an asset.

We really do want you to bring your whole self to work. There is no such thing as the perfect candidate, so if you think you have what it takes, but don't necessarily meet every single point on the list, please still get in touch. We'd love to have a chat and see if you could be a great fit.  

Why you'll love working with us.

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:

We're all different - and we love this about us.

We provide an inclusive, safe, and welcoming environment to all Civicans - there are heaps of opportunities to enable you to grow and be your best.   

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.

Flexible Work - Flexible work – we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.

Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.

We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it. We are especially keen to receive applications from Aboriginal and Torres Strait Islander peoples of Australia.

As a Store Manager you are responsible for achieving the Sales and Profit goals in your Store by creating a plan to deliver a Great Customer Experience in line with the Area. You ensure you have a Great Team and support its development. You work with succession planning, talent and leadership development and structured performance management, based on results, values and leadership. You work in accordance with legal requirements and H&M standards, policies, and procedures to meet the expectations of customers and colleagues.  

Key responsibilities: 

• Regularly analyse and follow up your Store’s Sales & Profit KPIs and take actions accordingly to maximise results. 
• Together with your Store team, you drive Hello Member program in line with country goals
• Ensure your Store’s execution continuously meets H&M standards and follow up using the Customer Audit Tool. 
• Manage the recruitment, training, development, and succession planning for your Store. 
• You evaluate and manage the performance of your Store Team, including having performance development reviews, putting development plans in place, giving feedback, and following up and taking actions to improve performance and develop your team. 
• Secure Store Operations Best Practices in your Store, according to the Area plan