As a Visual Merchandiser Manager, you work at the heart of fast-paced fashion business, in your store you create an environment that inspires customers to explore their personal style. You lead, guide, and support the store team to deliver the most inspiring and exciting customer experience in line with the H&M brand and values. You actively drive sales in store and are responsible to implement and follow-up your team to protect the Visual Identity to make us the No. 1 fashion destination.
Key responsibilities:
- Keep up to date with current Fashion trends and styling techniques so you can anticipate your customers’ needs.
- Share, inspire and educate your team on seasonal trend information.
- Ensure your visual team follows up the Visual Identity through the implementation of the Commercial Handbook. Ensure you have well-styled mannequins in windows and in store and make sure garment presentation is in line with the concept ID.
- Ensure the visual level in store can compete effectively in the local market by identifying opportunities to increase customer satisfaction and sales.
- Plan and prioritise the commercial workload according to business needs and budget.
- Evaluate and develop the visual and commercial skills of the visuals and store teams and secure succession planning within the store visual team.
- Lead visual training for all colleagues to support garment presentation in line with the Commercial Handbook.