You will play a pivotal role in shaping the Pacific Loyalty strategy, driving programme performance, and delivering exceptional member experiences. Focus on growing loyalty programmes through member acquisition, retention initiatives, and fostering a strong in-hotel loyalty culture.

This role is responsible for:

• Champion the ALL – Accor Live Limitless programme in the Pacific, localising and delivering its value proposition across hotels, guests, members, and the wider community.
• Collaborate with MEA APAC teams to develop and execute Pacific marketing strategies, driving member acquisition, engagement, and retention.
• Lead and support loyalty operations through strategic improvements, reporting, training, and communication of ALL programme performance, working with two direct reports to ensure delivery and member satisfaction.
• Collaborate with regional and hotel teams to drive member recruitment, benefit compliance, programme updates, and effective use of loyalty tools such as HotelLink, LUKE, and ACDC.
• Develop and implement innovative training tools, member experience audits, and engagement initiatives to foster a strong loyalty culture and enhance programme outcomes across the Pacific.
• Represent loyalty at owner meetings, monitor market trends, and identify opportunities to enhance the value of ALL, Accor Plus, and Accor Vacation Club programmes.
• Act as the loyalty systems expert, creating SOPs and processes to support benefit compliance, and collaborating with hotel operations and training teams to implement localised programme updates across the Pacific.
• Develop and implement staff training, best practices, and consistent procedures, while communicating programme updates and delivering quarterly webinars on loyalty initiatives to hotel teams.
• Oversee financial management by establishing procedures, managing budgets, coordinating suppliers, and ensuring all activities align with Accor’s financial objectives.
• Lead and inspire the team by embodying Accor’s values, empowering high performers, fostering innovation, and actively coaching to create a cohesive, motivated work environment.
• Drive recruitment, retention, and career development by identifying leadership talent and supporting team members’ growth towards shared goals.

Lead all commercial aspects for an assigned group of clients in order to grow existing clientele base as well as identify new business so as to achieve planned financial objectives and other operational performance indicators.

Responsibilities

Business Development

• Achieve revenue, profitability, quality, speed of delivery, productivity and client satisfaction targets as well as other related business development objectives as assigned
• Maintain and further foster relationships with current clients
• Develop plans to cross-sell and introduce new services to current clients
• Conduct thorough business development processes to identify incremental revenue opportunities from new clients, beyond the base
• Increase company exposure through participating in associations, webinars and/or seminars
• Contribute to the short-term strategies and business plans for the growth of Business Unit based on global and regional / sub-regional directions
• Provide continuous feedback on competitive activities within assigned clients

Financial Management

• Achieve revenue, profitability, quality, speed of delivery and productivity targets as well as other related business development objectives as assigned
• Ensure local business strategies are implemented according to regional / sub-regional directions in order to meet the financial and business objectives of the division
• Monitor the actual financial performance against budget/forecast and ensure the implementation of appropriate actions that will lead to the achievement of the financial targets
• Ensure proper pricing and contracts are completed and approved according to company's policies and guidelines

Client Servicing

• Implement Joint Business Plans (JBPs) that will contribute to maximum client satisfaction and ensure continuous profitable and business growth
• Lead all commercial aspects with the primary responsibility of expanding our scope of influence with clients across a wider range of products and with greater depth of involvement
• Foster relationships at all levels and functions of the client organization to identify opportunities for incremental product/solution sales
• Ensure adherence to the company policies on business conduct/ethics when servicing clients are being observed by the entire division

Product Enhancement:

• Identify the client needs: situation/competitor assessment, need assessment, potential solutions
• Participating in creation of the PE plan & timeline: communicating the voice of client
• Develop the pricing proposal & commercial approach with the RI Leader
• Support the proper communication of the new product and its benefits with clients

Organizational Management and Development

• Participate in local and cluster initiatives as part of continuing leadership development
• Work across functional business units to support organizational initiatives and business needs
• Promote inter-departmental and inter-divisional communications and teamwork

The UP&E Business & Legal Affairs team is seeking an experienced, motivated, and collaborative in-house lawyer to support the Consumer Products business across the Asia Pacific region (APAC).  The role will look after contract needs related to IP consumer product and publishing licensing agreements, retail/marketing campaigns, design asset creation and other services arrangements and provide business & legal affairs support to commercial/category and creative teams across UP&E APAC offices in Sydney, Tokyo & Seoul. You will work closely with cross-functional partners in compliance, tax, IP enforcement, accounting/finance and other business and legal stakeholders located in Universal’s APAC, Los Angeles and London offices as you work across a range of licensing and legal issues.  This role will report to the VP, Business & Legal Affairs based in London.

Key Responsibilities

• Advise and coordinate with category management, marketing, product development, creative, and finance executives at all levels of seniority to identify and resolve business and legal issues (including issues relating to contract interpretation), mitigate risk, and provide ongoing counsel, advice and support.
• Draft, manage and negotiate a high volume of intellectual property license and service agreements associated with the licensing, distribution, promotion and marketing of toys, apparel, books and other consumer goods.
• Management of junior staff, fostering training and development whilst concurringly managing an independent workload.
• Supervise and review contracts and related legal work product generated by the Business & Legal Affairs team, aligning priorities and ensuring deadlines are met.
• Collaborate with NBCUniversal tax, compliance, IP/trademark, controllership/finance, litigation and other internal teams on a range of issues.
• Advise internal stakeholders on new business propositions, undertake research and identify potential issues and risks.
• Create ad-hoc contracts and legal documents as business requirements dictate.
• Assist with royalty audits, interpreting contractual language and finalising settlement agreements.
• Perform additional duties and manage special projects as needed.

With growth forecast in our Rural and Agribusiness division, we are looking to expand our transactions team in Queensland with the appointment of a Director for premium rural properties and agribusiness assets.

Reporting to the Head of Agribusiness, Transaction Services, you will assume a key role in the development and implementation of sales campaigns for a range of Agribusiness assets including commercial mixed agricultural operations, beef cattle, dairy and sheep assets, permanent crops, grains and pulses, other pastoral operations and intensive farming land. You will provide leadership within the Agribusiness transactions team in accordance with agreed budgets and objectives of the Business Plan and the respective KPI components of the national business plan.

The scope of the role will include:

• Actively pursue new appointments to act for organisations, especially focusing on fostering existing and new relationships with businesses likely to result in ongoing opportunities for the Colliers Agribusiness team.
• Build and maintain strong visible relationships with regional contacts by maintaining a high level of market presence in our marketplace, using media mentions and consistent vendor paid advertising with exclusive appointments.
• Analysing the sale of properties and client’s probability & potential of Agribusiness going to market timelines.
• A strong importance of driving internal relationships between Collier’s product lines via referrals both ways. This will ensure information transfer and opportunities between divisions with referral income tracked and encouraged.
• Preparation of marketing submissions, client progress reports on campaigns & sales agency agreements that are at high standard with a focus on details.

Be a talent magnet for new team members and manage under performance correctly

We are seeking a dedicated Full-Time Veterinary Director to join our team. 

As the Veterinary Director, your key responsibilities will include leading and managing the veterinary team while fostering a positive and inclusive work culture. You will be expected to provide high-quality care to our patients, ensuring their well-being and comfort. Encouraging open communication and the sharing of ideas among all team members is essential, as is collaborating with the team to continuously enhance our services and client experience. Additionally, you will actively participate in the development and implementation of clinic protocols and procedures.

This role is ideal for a veterinarian with at least 4 years of practical experience. While clinical leadership and management skills are desired, they are not essential, as we provide mentorship to support your growth.

Work Schedule:
This position requires working one in every four Saturdays as part of your regular schedule.

If you’re passionate about leadership, team collaboration, and providing outstanding veterinary care, we’d love to have you on board!