As our Assistant Restaurant Manager, it starts the second you walk in the restaurant. Bringing your energy and passion, you?ll work shoulder-to-shoulder with your team to set the standard and pace ? coaching, inspiring and growing. Because you believe in helping Nandocas (our staff) be the very best they can be ? inside and outside of Nando?s.
So don?t wait in the wings, this could be your new flame.
What's in it for you:

A generous bonus package, up to $6,000 annually.
Free Nando?s when you?re working, plus a discount to share with family and friends when you?re off the clock.
Work life balance. Flexible rotating rosters published in advance with set weekends off. Get your beauty sleep with no overnights.
A six-week onboarding training program to set you up for success with one of our training champions. Your personal mentor will teach
... Click here to view more detail / apply for Assistant Restaurant Manager

18th November,
Were looking for a talented and dedicated Commercial Property Manager to join our team in the heart of Melbournes vibrant CBD. About Us: We are a leading property management firm with a diverse portfolio of premium commercial properties in Melbournes CBD. Our commitment to excellence, innovation, and outstanding customer service sets us apart in the industry, and we are now looking for a passionate property manager to help us continue to deliver exceptional service to our clients. Role Overview: As a Commercial Property Manager, you will be responsible for overseeing the day-to-day management of a portfolio of commercial properties within Melbourne's CBD. You will play a key role in ensuring the properties are well-maintained, financially viable, and compliant with relevant regulations. The ideal candidate will be a proactive and solution-focused individual with excellent communication skills and a deep understanding of the commercial property sector. Key Responsibilities:
... Click here to view more detail / apply for Commercial Property Manager

Melbourne Tractors is a leading supplier of new and used construction and earthmoving equipment, with branches located in Somerton and Dandenong, Victoria. A family-owned company that is successfully operating from 4 locations around Victoria with branches at Somerton, Dandenong, Ballarat, and Terang for over 30 years.

Melbourne Tractors is the authorised dealer for Kobelco Excavators, New Holland Construction, ASV Positrack Loaders, Merlo Telehandlers, MSB Hammers, KenBuilt and Digga Attachments. We stock everything from track loaders, wheel loaders and skidsteer loaders to compact and heavy excavators, backhoe loaders and telehandlers.

We are seeking highly qualified Customer Service Manager to join our success-driven team at our Meltrac Machinery Branch in Terang, Vic on a full time and permanent basis.

Key Responsibilities include but are not limited to:
Develop and review policies, programs and procedures concerning customer relations and goods and services provided
Maintain good customer relationships
Oversee and assist with customer queries and concerns
Oversee and assist with the day-to-day customer service function including phone and email support
Process customer and supplier invoices (recipient created) using company specific software
Provide customer summaries and reports using company specific software and excel
Provide efficient business–focused customer services and respond proactively to verbal and written enquiries, in an accurate and timely manner.
Liaise with other organisational units, service agents, contractors, and customers to identify and respond to customer expectations
Maintain business records
Plan and implement after-sales services to follow up customer satisfaction, ensure performance of goods purchased, and modify and improve services provided
Account reconciliations
Ensure the company’s policies, procedures and standards are adhered to
Report and collaborate with senior management to promote growth with customers and suppliers

To be considered for this role, you must have
Excellent customer service relations experience
Excellent working knowledge in Microsoft Office (Outlook, Word, Excel)
Demonstrated excellent time management skills including the capability to understand and set priorities, and achieve results in an environment of high volumes workloads and tight deadlines.
With proven high level of professionalism, discretion, and confidentiality
Strong communication and reporting skills
Must be able to work independently or as part of a team
Great interpersonal skills.

If you possess the qualities and skills required for this role and you feel this job is for you, please apply now!
Salary: Between $70,000 and $75,000 per annum + Super

About Nova
NOVA Entertainment is Australia?s fastest growing audio entertainment business, creating experiences loved and shared by audiences. NOVA Entertainment owns and operates the Nova Network, the most listened to metro network in Australia, which includes Smooth FM, Nova 96.9 Sydney, Nova 100 Melbourne, Nova Brisbane, Nova 93.7 Perth and Nova 919 Adelaide, in addition to Australia?s premium intimate live music brand, Nova?s Red Room.
The company?s broadcast offering is complemented by a range of on-demand assets across digital, social, mobile, including the NOVA Entertainment Podcast Network, which brings together the largest stable of accessible talent in the country to create a suite of quality podcast content that connects audiences and brands.
Our values are integral to who we are. We believe in creating and working in an environment that supports Unwavering Unity, Relentless Curiosity and Radical Empathy
The Opportunity
Nova Entertainment is excited to ... Click here to view more detail / apply for Airtime Manager

About the Role: A growing FMCG company are looking for a Commercial Development Manager to come in and work with Sales and Marketing to take the business to the next level. You will work closely with the Head of Sales and Head Of Finance and be responsible for taking ownership of the commercials from a Finance perspective. 

Key Responsibilities: 



Analyse international market competition, regulatory landscape, and consumer trends to identify growth opportunities and potential challenges.
Analyse international health/wellness/beauty categories to determine size, value, performance, market share, etc.
Analyse international market customer/distributor landscape to identify and recommend the best route to market.
Develop customer-specific promotional programs covering pricing depth & frequency, event-based campaigns, loyalty programs, and in-store execution.
Develop tailored customer propositions to engage and excite retail partners to support the portfolio.
Lead the coordination of industry



... Click here to view more detail / apply for Commercial Development Manager

Job Description:


















Our Pet Nutrition ANZ strategy aims to connect us to pet parents in a way that no other company can. As the Content & Experience Manager , you will be a key part of the journey to next generation brand building with the aim of transforming our One Demand digital capability to deliver a connected omnichannel experience for Pet Parents .  



In this role, you?ll be critical in our Data Driven Marketing (DDM) transformation, and it will be a great opportunity to continue to build your career while delivering impact . Reporting to the ANZ Content and Experience Lead, this Content & Experience Manager will support the development,



... Click here to view more detail / apply for Content & Experience Manager

Senior DT Project Manager
Full Time
Job no: Categories: Information and Communication Technology, Government and Defence


Senior Digital and Technology Project Manager
Glen Waverly Location
Fixed-term 12 Months, annualised salary
Applications close 21 November

The City of Monash is a dynamic organisation committed to providing excellence in service delivery. Monash is a cosmopolitan and culturally diverse city located in the eastern region, close to the demographic centre of Melbourne.
About the Position
The Senior Digital and Technology (DT) Project Manager will work within the digital transformation team to enhance project delivery services. You will work closely with organisational change, communications, and workforce leads and use your broad Project Management experience to establish a robust project management methodology. You will lead the people, change and process perspectives and contribute to delivering a new and unified

... Click here to view more detail / apply for Senior DT Project Manager

Role Overview

The opportunity for the Performance Manager – Social sits in the center of a team delivering performance media solutions for Amazon. Reporting to the Client Director, in this role you will be an integral part of developing and implementing the best-in-class performance strategy across paid social & search campaigns.

Your specialist craft will be paid social, however experience managing paid search campaigns is required as you will be responsible for holistically planning and managing both paid social and paid search campaigns.

This is an opportunity to mentor and impart performance expertise on junior team members, guiding their personal development through their day-to-day client responsibilities.

About the role:


Responsible for bringing to life the performance media strategy and deliverables across your client patch (Amazon)
Lead the planning, execution and on-going management of campaigns, to achieve a best-in-class approach to performance media
Proactively identify opportunities to increase performance results, test and continually evolve strategy
Responsible for the accuracy of invoicing, performance pacing and reconciliation
Lead by example, inspire and motivate your team to achieve performance excellence
Lead project and process management for client deliverables
Manage the capability development of your team to excel in their responsibilities and personal development goals
Have great relationships with media agency and tech partners
Be known as a passionate performance media expert, keeping up to date with recent industry developments and share these with the team and agency


About You


Proven experience in performance media campaign management specializing in paid social across META, Twitter, Snapchat & Tiktok
A “lean-in” attitude and the ability to positively influence stakeholders
Great communication skills with the ability to manage both internal and external stakeholders
A thirst for knowledge; understanding the digital landscape and keeping up to date with trends and technology.
Facebook Blueprint certified and Google Ads Certified, SA360 (beneficial)


Our Benefits:  


Work with one of AUS’s top #3 Performance Agencies 2021 awarded by Campaign Agency of the Year awards
Hybrid working model with opportunities for global transfers and travel 
Industry leading Paid Parental Leave policy (16 week's primary/8 weeks secondary) 
Extra leave days including, Birthday Leave, 2 bonus Summer Break Days, 5 bonus annual leave days at year
Wellness programs including access to an EAP 
Paid Volunteering days
Agency perks, early finish Fridays, culture club, breakfast, health and wellbeing initiatives.


Be Real, Be On, Be Fearless & Be Great.

Salary range between $75,000 & $80,000 including superannuation.

We value unique backgrounds and experiences to encourage and celebrate diversity. First Nations people, those identifying as LGBTQ+, people of all ages, people with disabilities, and people who are culturally and linguistically diverse are encouraged to apply. Our aim is to create a workforce that reflects the community in which we live. We further acknowledge there are unique barriers for trans & gender-diverse applicants. Please reach out to [email protected] to discuss any concerns in the recruitment process you may have.

Location: Australia (Sydney CBD)
Position Type: Full-Time, Permanent
Division: Business Services
We are seeking a dynamic and experienced professional to join our Business Services division in a Manager/Director role. This is a crucial leadership position, offering the opportunity to take the helm of a team that is currently navigating a period of transition due to recent instability in leadership. If you're a strategic and empathetic leader with a passion for turning around teams, driving growth, and fostering long-term client relationships, this role is for you.
This position is ideal for someone who is ready to step in, provide stability, and make a significant impact on the team's performance and culture. You will play a key role in rebuilding trust, enhancing team morale, and driving the business forward through strong leadership and new business development.
Key Responsibilities:

Leadership & Team Stabilization : Step into a team facing high turnover, providing immediate leadership, guidance, and stability. Your leadership will be key in rebuilding a positive and collaborative team culture. Foster an environment of trust, transparency, and professional development.
Client Relationship Management : Build and maintain strong relationships with existing clients, offering high-level advice on business operations, financial strategies, and growth initiatives. Ensure continuity of service and maintain client confidence during this period of transition.
Business Advisory : Offer expert guidance on key business decisions, including financial structuring, tax strategies, and business expansion. Be the trusted advisor that clients can rely on, especially during times of change.
Strategic Planning & Execution : Lead the development and execution of strategic business plans for clients, ensuring alignment with their financial objectives and long-term goals. Identify opportunities to enhance service offerings and deliver additional value.
Financial Management : Oversee the delivery of high-quality financial reporting, budgeting, and forecasting for clients across a variety of industries.
New Business Development : Drive the growth of the business by identifying, pursuing, and converting new business opportunities. Lead pitches and proposals to expand the client portfolio and generate revenue.
Team Development & Retention : Work closely with HR and senior leadership to ensure that the team is supported, engaged, and retaining top talent. Focus on long-term team development and reducing turnover by building a culture of stability, growth, and mentorship.
Market Positioning : Contribute to the firm's visibility by attending industry events, publishing insights, and engaging in marketing initiatives to enhance brand presence.

Key Requirements:

Extensive experience in business services, accounting, or related fields, with a proven track record of managing client relationships and leading teams through periods of change.
CPA, CA, or equivalent professional qualification is essential.
Strong technical knowledge in business advisory, taxation, accounting, and financial management.
Proven success in new business development, with the ability to generate leads, close deals, and drive revenue growth.
Demonstrated leadership experience in turning around teams or departments facing challenges, particularly with high turnover or instability.
Excellent communication and interpersonal skills, with the ability to build rapport with clients and internal stakeholders at all levels.
A strategic thinker with a focus on team stabilization, growth, and delivering results in a fast-paced environment.
Ability to foster a positive, inclusive, and high-performing culture while managing client expectations and delivering quality outcomes.

What We Offer:

Competitive salary and performance-based incentives.
Opportunities for professional growth and career advancement.
A supportive and collaborative team environment, with the chance to reshape the culture and lead through change.
Flexibility in work location and schedule.
Access to ongoing training and development programs.
The opportunity to make a real difference by leading a team through a period of transformation, rebuilding trust, and driving future growth.

If you are a strategic leader with a proven ability to stabilize and grow teams, and you thrive in challenging yet rewarding environments, we would love to hear from you. Take the opportunity to lead a team towards success and make an impactful difference.
How to Apply:
If this sounds like a position you would like, please press Apply Now to submit your application. For more information, please email your resume to [email protected]. We will contact only those who qualfies for the position.

Who are we
At PERSOLKELLY, our passion is - and always has been - putting you first.
We propel our people forward by supporting their careers in fresh ways, backed by our expertise and capability.
We're committed to creating a safe and inclusive environment which values and respects diverse styles, backgrounds, experience and perspectives.
We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.
So it's over to you. If you would like to join our team, please APPLY now.
To learn more about working with PERSOLKELLY, we encourage you to visit our website.
Follow our LinkedIn page at linkedin.com/company/persolkelly for the latest updates and insights. Please click here to apply.

At Saputo, we bring good to the table by making high-quality products, investing in our people, and supporting communities around the world . As a top 10 global dairy processor, we value contributions that matter and strive to foster an inclusive, growth-driven work environment. Ready to bring your best?
How you will make contributions that matter:
As the Brand Manager for Food Service, you will be at the forefront planning and executing all aspects of the marketing mix across all categories and brands within foodservices, route and export. You will work closely with the brand leads to contribute to the channel wide strategic direction and execute initiatives to deliver channel profit and growth objectives.
You will be instrumental in leading cross-functional strategic brand planning, portfolio management, NPD & product renovation projects, pricing strategy, P&L delivery, performance analysis and brand communication.
This is an exciting time for ... Click here to view more detail / apply for Brand Manager ? Food Service

28th October,
   About the company Our client is a privately owned multi-boutique investment manager, with over AUD $7 billion in funds under management and growing rapidly. Our client offers investments across fixed income, private equity, Australian equities and global equities.  About the role You will be responsible for driving the growth of investment strategies. You will focus on generating new business, maintaining key relationship and expanding the company's distribution. Working amongst a fast-paced, results oriented environment, this role is ideal for an individual passionate about funds management. 

Drive growth of investment Strategies across the financial advisory in Victoria, SA & WA
Maintain and build strong long-term relationships with advisors and dealer groups.
Promote the firm's offerings and build networks
Skills & experience:


Bachelor of Finance or related degree. Additional post-graduation education is favorable although not required.
A proven

... Click here to view more detail / apply for Junior Business Development Manager

Delhi ‘O’ Delhi is seeking a full-time Restaurant Manager who will have a minimum of 3 years’ experience in a premium management position, impeccable presentation, and a genuine passion for delivering memorable experiences to Sydney diners, both in-house and at catering events.
The full-time role is open to Australian citizens and permanent residents. We can consider visa sponsorship for suitable foreign professions. Remuneration will be $74,000 to $80,000 plus superannuation depending on the level of skills and creativity you have to offer.
Only shortlisted candidates will be contacted.

Key responsibilities:
• Manage and oversee the entire restaurant operation and off-site catering events
• Maintain superior standards for guest services, including floor and caterings assignments
• Oversee reservations segment, and building relationships with guests and stakeholders
• High order ability to create ideas for marketing and advertising the brand
• Responsible for personnel management including leading, rostering, performance, and training the front of house team
• Plan and manage onsite/offsite events, themed parties, and corporate functions
• Oversee service delivery, beverage offerings, and staffing for food and catering segment
• Management of labour costs and reporting and the ability to balance high volume periods and peak service times with the team
• Develop menus and variations in conjunction with the head chef and the director
• Liaise with the head chef on daily bookings, events, service schedule and food sequencing
• Oversee stock levels, order supplies, and implement monthly stocktakes and QC checks
• Confidently offering advice about menu and wine choices
• Lead role in managing regular patrons, VIPs, and handling guest feedback/complaints
• Prepare sales and personnel reports for the management periodically
• Responsible for overall hygiene, WHS and statutory compliance for floor/catering segments
• Enforce/monitor HACCP compliance within all floor and catering processes and operations

What we are looking for:
• Diploma in Hospitality or higher, or related field, or 3 years culinary experience in a management position
• A strong strategic and operational-minded leader with creative flair
• A positive and outgoing personality - to lead a team by example
• Knowledge of current food and beverage trends
• Sound knowledge of cocktails, spirits, and beverages overall.

BETTER BEGINS HERE Crown Resorts is a great place to visit and it?s an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change  - for the better. Here, you?ll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.
The role
An exciting opportunity has become vacant as we seek a dynamic individual to the team as an Assistant Manager for our unique Conservatory Buffet and Restaurant dining experience. Reporting into the Restaurant Manager, you will play a crucial role in ensuring exceptional customer service standards are delivered and the efficient day-to-day operations of the venue.

Assist in overseeing daily operations, including staff supervision, customer service, and adherence to OH&S standards
Train and
... Click here to view more detail / apply for Assistant Restaurant Manager ? Conservatory

22nd October,

Focus on raising capital from Financial Advisers
Based in Melbourne, with a national focus
4 day work week with realistic sales targets
About the company
Our client is a highly respected Australian ethical fund manager with a strong history and track record. They have managed investments for over three decades and are a leader in responsible and sustainable investing. Their commitment to social impact, environmental responsibility, and long-term investment performance distinguishes them as a leader in the industry.
About the role
Our client is seeking an experienced and driven Business Development Manager to develop and manage relationships within the financial advisory network across Australia The successful candidate will be responsible for executing sales strategies, working with financial advisers, and driving inflows into the firms ethically-focused investment products. 
Key responsibilities


Build and maintain a strong pipeline of business

... Click here to view more detail / apply for National Business Development Manager

28th October,
About Our Client Our client is a trusted partner in the solar industry, based in Sydney, specialising in designing, manufacturing, and distributing high-quality solar mounting systems. With a range that includes ground mount, rooftop, and carport systems, they serve markets across Australia, New Zealand, and the Pacific Islands. Known for their collaborative approach, they work with EPCs, installers, and wholesalers to deliver custom-engineered solutions for projects of all sizes, ensuring efficient project execution from concept through to handover. Key Responsibilities

Identify opportunities to drive growth in profitability, sales volume, and customer acquisition. Develop and execute strategies to target a diverse client base, from installers to large-scale end customers.
Lead Management: Proactively engage new leads through email, phone, and face-to-face meetings. Create customised quotes and arrange consultations to fully understand customer requirements.
Customer Service: Prioritise client interactions to deliver exceptional service, promptly addressing

... Click here to view more detail / apply for Technical Sales Manager

At MMS, our purpose is clear: To make a difference to people's lives. Guided by this commitment, we offer tailored solutions to clients and customers across our businesses in Australia and New Zealand. Our vision is to be your trusted partner, simplifying complexities and turning challenges into opportunities. Our diverse services ? from salary packaging and fleet management to disability support ? aim to enhance your financial wellbeing and empower your aspirations.
Maxxia is part of the McMillan Shakespeare Group (MMSG), Australia's largest provider of salary packaging and novated leasing, and collectively we provide expertise in novated leasing, salary packaging, associated Fringe Benefits Tax administration and management, operating leases and asset management for ?tool of trade? vehicles and other business assets, retail finance, insurance and warranty.
In your full time permanent role of Sales Manager leading a team of Leasing Consultants, you will be responsible for actively leading, managing and ... Click here to view more detail / apply for Team Manager ? Sales

Posted: 11/11/


13/12/

Job Type: Permanent - Full Time

Location: Sydney Metropolitan

Job Category: Front Office


We are Veriu Group (pronounced 'Very You')!
Our brands come from humble beginnings and a passion for connecting travellers to the local authenticity of a location. We aim to bring people together in new ways, to create lifelong travel memories that cant be found in a guidebook, and to help people discover the true experience of a place.
Through our brands Punthill Apartment Hotels and Veriu Hotels & Suites, we operate 25 hotels across Australia and have over 35 years of brand history. Our ambitious plan to operate 80 hotels by becomes closer this year with numerous new hotel openings across the country, and this means were well on our way to achieving our mission of becoming the largest

... Click here to view more detail / apply for Night Manager (New Hotel)

We?re one of Australia?s most trusted brands. Being Member-owned, every decision we make has people and our community at its heart. From our legendary Roadside assistance to electric vehicle charging networks, holiday parks and lodges, car rentals, and harbour transport and ocean cruising we are striving to make a difference that contributes to a brighter shared future for all Australians.
Forget what you thought you knew about the NRMA ? take a look on the inside and you?ll discover that life with us is more than just a job ? it?s your chance to make a difference together.
In this exciting career opportunity you will act as the guardian of the customer experience on the NRMA EV network and will engage with all parties to ensure that we deliver the best possible experience for all users of the charging network. You will also be responsible for proposing and ... Click here to view more detail / apply for Product Manager ? EV

Job description

Drive change and enhance leadership capability in a global, premium beverages company!

Senior HR Leadership opportunity, reporting to the MD!
Influence people leaders and shape the employee experience
Competitive salary free onsite parking and industry leading benefits!

Company
Our client is a globally recognised, family-owned premium spirits business with a strong presence in the Australian market. With over 130 years of history, the company is renowned for its commitment to quality, tradition, and innovation. In Australia, they operate with a lean but impactful team, driven by strong leadership and an ambition to become the best drinks company in the world. Theyre seeking a HR Manager to help drive a culture of performance and engagement to support the overarching ambition to the best in the market.
The Leaders
This role reports directly to the HR

... Click here to view more detail / apply for Human Resources Manager

Restaurant Manager required immediately at Tiamo Restaurant in Carlton,VIC.

Salary: Between 65K to 85K plus superannuation

Tiamo Restaurant is currently seeking an experienced and professional Restaurant Manager to join our Italian Restaurant in Lygon Street, Melbourne on a Full-Time basis.

SKILLS AND EXPERIENCE
To be considered for this position you will have:·      
Strong knowledge of, and passion for food and wine      
Experience as a restaurant manager or supervisor   
Ability to multitask and remain calm when busy      
Great interpersonal and communication abilities   
Current Victoria Responsible Service of Alcohol (RSA) and      
Admin experience, marketing and social media preferred

To be closely considered, your qualifications and attributes will include: ·      
Only candidates with at least 2 years full-time post qualification experience will be considered   
Excellent time management abilities    
Excellent communication skills    
Proven management skills
Have full Australian working rights

To apply, click the job link and supply a cover letter outlining why you should be our ideal applicant and a resume with your experience and check able referees.

About the role


As the Corporate Finance Manager reporting to the Head of Financial Planning and Analysis, you will support Group Management and Executives longer-term decision-making and support capital market activities, including fund-raising and M&A.
*This is a hands-on role and will see the successful incumbent working 3 days in the Sydney office and 2 days WFH to build and maintain relationships with their stakeholders.
Your responsibilities will include but not limited to:

Own Medium to long-term Group financial planning approaches and models
Provide timely, accurate and reliable financial forecasts & actionable analysis to the leaders
Prepare and own financial models to support capital market and M&A activities
Proactively identify performance improvement opportunities and risks
Lead strategic projects to deliver value-enhancing








... Click here to view more detail / apply for Corporate Finance Manager

28th October,
About RP Infrastructure  RP Infrastructure (RPI) is one of Australia's leading Project Management and Advisory practices, recognised for delivering complex and high-profile projects across the Public and Private Sector.    With a focus on quality and collaboration, we deliver Advisory, Project Management and Asset Management services across the entire Infrastructure spectrum.      Community is at the heart of everything we do, and were proud to make a difference with the projects we deliver.  We partner with many of Australias most iconic businesses, Local, State & Federal Government entities, and Not-For-Profit bodies.    Specialising in Education, Civic & Culture, Accommodation, Health/Aged Care, Sports & Recreation, Justice, Retail, Industrial, Aviation, Roads, Rail and Ports sectors, were dedicated to delivering extraordinary outcomes by converting visions to reality, in an innovative and sustainable way.    Role Description  Due to company growth and an extremely busy pipeline, were taking applications
... Click here to view more detail / apply for Senior Project Manager ? Education

Advisory | Sydney CBD, NSW; | Permanent - Full Time



About BDO
At BDO Australia, our why is empowering people, realising possibilities . One way we bring this to life is by hiring and developing exceptional talent, to deliver on our wide variety of advisory, audit, and accounting services.
Current opportunity
As a member of our People Advisory Services team, you will collaborate with clients to design solutions to address complex people issues, implement organisational change initiatives, support the end-to-end employee lifecycles and build effective people strategies. Youll help organisations achieve their objectives and realise value through their people and their strategy.
This is a client-facing role utilising your organisational change management background and more importantly your broader consulting experience.  Youll be managing individual and team workload, leveraging your strong project management skills and demonstrate a strong commitment to delivering exceptional

... Click here to view more detail / apply for People Consulting Manager

WOW Recruitment is looking for a Business Development Manager to join an exciting global brand in the tile industry. Your role will encompass business development and account management, and your role will provide tailored solutions to the residential and commercial space, solutions that resonate with Australian builders, developers, architects, and interior designers  
? 
This?is?a great?opportunity to join a global brand with over 40 years in the industry.  
 


Salary: $85k - $100k Base Company car Commissions
Work with an existing global brand ? Role based in Richmond Victoria
This is an excellent opportunity to join a company with big plans for the Australian market
About You:  


Excellent communication and presentation skills with the ability to engage with clients over the phone or in person
Strong understating of the market with ideally 4 plus years of experience in
... Click here to view more detail / apply for Business Development Manager

In this newly created position, The Senior Manager, Customer Experience plays a critical role supporting the development and delivery of AFCA’s Customer Experience strategy. The Senior Manager will develop and drive our Customer Experience strategy whilst leading our current Member & Customer Experience team members. This is a newly created opportunity and exciting chance to have a real impact on our Customer Experience journey at AFCA.

Working closely with the Head of Membership Services, this role will support the creation and successful delivery of operational excellence customer experience best practice. The role will lead a team of skilled customer experience professionals and support teams by leading the development of the customer experience framework for consumers and members. The Senior Manager role will identify, support and drive process recommendations, end to end reviews and support AFCA to identify opportunities for improvement always with a focus of best practice customer experience.

Typically, in this role you will:

• Lead the development of the Customer Experience Strategy at AFCA
• Develop, facilitate and collate Consumer and Member research and feedback activities including surveys, focus groups, and other voice of customer inputs.
• Use this data to inform best practice and prioritisation of activities across AFCA, working closely with Operational Excellence, Operational Delivery, Rules and Decision makers
• Work closely with external stakeholders, industry groups and regulators
• Create and execute a body of work to drive customer excellence, being data driven, curious and focused on what it means to provide customer experience best practice
• Create and maintain a calendar of events for member engagement, including forums, webinars, roadshows
• Lead the content development for consumer and member engagements as above, plus newsletters and other communications
• Project management and coordination that is required to seamlessly deliver these engagements
• Change management with members and internal stakeholders helping drive execution of suggested recommendations
• Build and maintain strong relationships with operational teams and work closely with an aligned approach to building value for our customers