ABOUT US

The Missing Link has been operating in Australia for over 26 years, helping businesses achieve their goals through IT transformation with our core offerings; IT & Cloud, Cyber Security and Automation.

Today, The Missing Link is one of the most awarded IT companies in Australia – recognised mainly for our people and processes. With over 180+ staff and 25+ different countries represented in our business, we’ve cultivated a respectful and positive workplace where everyone feels valued, respected and empowered. We pride ourselves on our training and development that ensures our staff can grow their careers alongside our growing business.

Our people are our difference, and we are always looking for amazing talent to join our team. If you’re looking for a highly successful, inclusive and fast-growing workplace, we’d like to talk to you. The Missing Link has been operating in Australia for over 26 years, helping businesses achieve their goals through IT transformation with our core offerings; IT & Cloud, Cyber Security and Automation.

The Role

We are looking for a motivated L2 Support Engineer with at least 2 years' experience providing Level 2 support who is ready to take their technical skills and client-focus to the next level by joining our growing Support Engineering team. To be successful in this role you are passionate about technology and love to work closely with colleagues and clients to deliver an exceptional 'service experience'. You understand the value and importance of IT to an organisation and can demonstrate the ability to analyse complex challenges to identify and implement a solution. You are well-organised, reliable and thrive working autonomously or in a team environment.

• Good knowledge of:
• Microsoft 365 and Azure cloud platform
• Teams and SharePoint
• Active Directory
• Excellent time management and organisation skills
• Ability to work autonomously and in a team
• Excellent professional communication skills - face-to-face, phone and email
• Excellent customer service skills and a strong sense of empathy
• Strong analytical skills with the ability to think outside of the box
• Hands-on experience with Windows Server and basic roles
• Ability to troubleshoot complex technical issues
• Excellent knowledge of Windows 10 and Office Suite
• Good knowledge of basic network troubleshooting
• Commercial awareness

Whilst not essential, any of the following boxes you can tick earn you bonus points

• Experience working for a Managed Service Provider (MSP)
• Relevant bachelor's degree level qualification
• Any certifications
• ITIL certification
• MacOS knowledge
• Technologies:
• Hypervisor (VMware, vSphere, Microsoft Hyper-V)
• Veeam Backup and Replication
• Email Security (Mimecast etc.)
• Sophos Endpoint Protection or XG Firewall
• Microsoft SCCM or Azure Intune
• Defence force experience is desirable

A great company culture is very important to The Missing Link. Keeping everyone happy is one of our top priorities.

Here are some of the best bits about working at The Missing Link and some the ways we try and maintain our staff happiness levels. Plus you get all the perks involved in working at our clients site.

• Supportive environment
• Training / mentoring programs
• Regular, fun social events
• Workplace giving program, including paid volunteer days
• Great bonus structure

Description

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

Working as a Desktop Support Engineer you will be responsible for the provision of all aspects of End User Services to Datacom’s customers. Aligned to our customers business requirements, we provide tailored maintenance services, hardware and software break/ fix support, remote support, software deployment and relocation services.

This role will be based in Adelaide and require Australian Citizenship due to customer requirements.

What you’ll do

As a Desktop Support Engineer, you will be accountable for, but not limited to:

• Providing excellent technical support in a high-paced environment where customer satisfaction is paramount.
• Assisting new users with their IT hardware collection and setup.
• Ensuring new equipment, such as Laptops and Mobile phones, are up to date and deployment ready prior to release to customers
• Recording all customer contacts in the appropriate ITSM tool
• Keeping commitments to customers with regard to progress updates
• Using tools and processes to deliver services to customers in accordance with SLAs
• Proactively manage and maintain customer infrastructure as directed
• Initiate and drive service and process improvement
• Follow best practice methodologies and adhere to recognised ITIL processes (EG: Change/release)

What you’ll bring

To be successful in this role, you will have demonstrated the following:

• Exceptional customer experience with regard to end user services
• The ability to prioritise work to ensure achievement of all service level agreements
• Sound knowledge of Laptops, Desktop PC's, printers, media and audio-visual equipment, BYOD and mobility
• You will bring excellent verbal and written communication and have the ability to articulate technical information to the target audience. Your professional customer service will be second to none, and you will have the ability to work autonomously with excellent time management.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

Who are we?  

Humanforce provides the market leading, employee-centered, intelligent, and compliant HCM suite for frontline and flexible workforces, offering highly configurable, best-in-one WFM, HR and Payroll - without compromise. Humanforce was founded in 2002 and has built strong foundations with our 2300-strong customer base and over 600,000 users across a wide range of industries, including aged care, childcare, hospitality, retail, local government and more. Today, we have offices across Australia, New Zealand, and the United Kingdom. 
 
Our vision is to make work easier and life better by focusing on the needs and fulfilment of frontline workers, and the efficiency and optimisation of businesses. 
Humanforce solutions are designed to help clients drive engagement and productivity for their frontline workforce, with an intelligent, cloud-based platform for employers and managers, and a user-friendly mobile app, specifically designed for employees in their flow of work. 
 
We are on a mission to deliver an exceptional employee experience for workforces by offering a compelling employee value proposition and great work effectiveness through connection, development and wellbeing while delivering intelligent manager automation to drive cost optimisation, increased productivity, and growth, and enhance compliance confidence for businesses as they adapt to evolving challenges and objectives. 

Who you are?  

This team is a feature enablement team. You will work on features that span across multiple domains and hard problems that often otherwise fall through the gaps. Think architecture upgrades, API modularisation, data modelling and layer changes! You'll work closely with our Principal Engineer and Engineering Manager, alongside our newly formed team.

If you are passionate about solving problems that aren't (as such) features but more so developer tooling and experiences that improve the overall scalability of our products, then this could be a perfect role for you!

What you’ll do?

• Full Stack Development: Write high-quality quality maintainable and readable code across our services. Contributing to the team's incremental feature delivery in an Agile environment.
• Pair and Learn: Program side by side with team members on tough problems, and clarify understanding with insightful code reviews.
• Tackle Tech Debt: Dedicate time to uplift legacy areas of the codebase, keep on top of configuration and stop dependencies from going stale.
• Performance Tuning: Monitoring and responding to solve scaling, security, and performance issues as the system evolves to meet its changing needs
• Code Quality Enhancement: Elevate our codebase's quality by crafting Unit, Module, and Functional automated tests.
• Bug Resolution: Identify and resolve bugs and defects to maintain a seamless user experience.
• Scrum Involvement: Attend scrum ceremonies and actively participate in shaping our technical Roadmap
• Promote Best Practice: Provide recommendations for process improvement and technical innovation.
• Documentation and Workshops: Create documentation and deliver workshops to share knowledge on delivered features

What you’ll need?

• A deep understanding of .NET, covering both Framework and Core, showcasing your expertise.
• A strong command of Entity Framework, ensuring efficient data interactions.
• An affinity for Angular Version 13 and beyond
• A keen grasp of SQL Server, Version 2019 and newer, for effective data management.
• An adventurous spirit ready to navigate the world of Amazon Web Services (AWS) fearlessly.
• A curiosity for application toolchains, experience with package managers, especially upgrade processes desirable.
• A process-driven approach capable of creating workflows and automation with your DevOps skills.
• An eye for testing using your prowess in automation tools like PyTest and Selenium, to turn time-consuming manual tests into automated release confidence.

Our values  

• We are bold  
• We are all in  
• We are customer-obsessed  
• We do what we say  
• We are good humans  

Our approach to flexibility  

We are passionate about people making their own decisions about where and when they work. Our aim is to facilitate hybrid working (mix of in the office and from home) where possible to support our people to be effective, empowered, and productive to achieve both their career and personal goals. Because we recognise that working flexibly means different things to different people, flexible working exists in many forms. 

Benefits 

• A flexible working environment  
• The opportunity to be part of a fast-growing tech company   
• A focus on development with access to IntelliHR learning
• Perks and rewards through Bonusly and Thrive 
• Paid parental leave and Quarterly Wellbeing Days   
• Employee talent referral scheme (know great people, be rewarded)   
• A fun and friendly culture working with passionate and talented people   
• A work environment where you can genuinely improve the world of work! 

We are a diverse and dispersed organisation and are actively looking to grow our team with individuals from all diverse backgrounds. We encourage applicants from all backgrounds, cultures, ages, genders, neurodiversity, religions, sexual orientations, and experiences to apply.  

We are a 2023 Circle Back Initiative Employer and commit to respond to every applicant

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit www.teamglobalexpress.com.

Why TGE

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What we offer

• Competitive salary above industry standards

• Upskilling, training, mentoring and more to support your career development journey

• Fun and practical employee perks and discounts

• Flexible work, including work from home

• Inclusive parental leave policy that supports all parents & carers

• Peer recognition awards acknowledge when you go above and beyond.

JOB DESCRIPTION

About the Role

Team Global Express (TGE) are seeking a highly motivated HSW Manager to join our team to help drive our business forward. This role will see you drive the proactive implementation and continual improvement to building a strong and positive health, safety, and wellbeing culture and to ensure compliance with all Health and Safety legislation. You will Pro-actively partner with managers and employees throughout the organisation to build, enable solutions, increase organisational capability, and deliver initiatives that continually improve our HSW culture.

What you’ll do

• Conduct governance activities, data analysis, research, and technical health and safety work for continuous improvement of the HSW management system, safety leadership, and behavioral program.
• Provide technical input for HSW planning, risk management, and management review processes, including dangerous goods and emergency preparedness.
• Assist in developing, monitoring, and reviewing the Business Health, Safety, and Wellbeing Management System and HSW Plan, ensuring employee consultation.
• Support operational management in effectively communicating HSW responsibilities to employees (including contractors).
• Follow the TGE HSW management system, utilizing policies, procedures, and programs to ensure legislative compliance and enhance safety performance and culture.
• Lead investigations of workplace incidents, near misses, and injuries, identifying causal factors and implementing preventive actions.
• Ensure legal H&S requirements are met by monitoring and updating Health and Safety documentation to reflect current legislation.

What you’ll bring

Are you a proactive, tenacious and driven safety professional within the logistics arena that is looking for a new challenge? Perhaps you have a wealth of experience within mining, FMCG, retail or heavy industry and you have been looking for an opportunity to use your safety skills in logistics? This could be the perfect role for you! As a resilient self-starter you will have a passion for safe compliance, hitting targets and a willingness to put in the hard work. If you have an open mindset to continuously develop and strive for a career at Team Global Express along with a can-do attitude this will set you apart.

Qualifications & Experience:

• Previous experience working in a high risk and or transport/logistics environment.
• Minimum Tertiary qualifications (Diploma in Work, Health and Safety) or higher.
• 5 years’ experience in a HSW leadership role
• Prior experience participating in internal audits and reporting outcomes
• ICAM Investigation Training (or equivalent investigation methodology)
• Experience in relationship management of both internal clients and external stakeholders
• Excellent working knowledge and awareness of Work Health and Safety Legislation
• Proficient computer experience in MS Word, Excel, and Outlook or equivalent
• Ability to challenge, influence, change and improve current systems, procedures, and processes 
• Experience in undertaking inspections, risk assessments and develop safe work instructions
• A strong commitment to continuously apply and influence best practice standards
• Current Australian Drivers Licence.

An inclusive workplace, works for everyone

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Our recruitment process

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

Other things to note 

• When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.

• During the recruitment process, please keep an eye on your junk emails and spam folders for updates.

• TGE is listed as one of LinkedIn’s Top Companies of 2023 in Australia

About Us:

Client is the worldwide leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data. Client helps organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens.

Client has made few major acquisitions last few years as a part of strategic business transformations. Global Business Operations is a corporate team that oversees and manages company-wide processes for sales enablement, operations and compensations. Major business units have their own Business Operations who work closely with Global Business Operations.

About The Client

The client provides financial crime prevention, compliance and risk management products and services to the financial services industry and is a Market Leader in these areas.

Main Responsibilities and Deliverables:

·        Develop/Configure software feature(s) according to design document & enterprise software standards.

·        Work in multi-disciplinary environment with Architects and Business Analysts using waterfall and agile project methodologies

·        Planning and Performing Unit and functionality testing to ensure fit to design.

·        Customer interaction for any technical queries and discussions

·        Supporting client in performing user acceptance testing

·        Provide suggestions to address client requirements while staying within product framework

·        Interface independently with various R&D and PS Groups and with Customer Support.

·        May occasionally need to work on client site And/Or in different time zone

Experience: 4 to 7 Years 

Qualifications / Education:     

·        BE/B.Tech with Practical relevant experience/knowledge

·        High level English (verbal & written)

·        Proven experience in operating within a global environment

·        Experience working in a complex matrix environment

 Professional Capabilities            

·        Proven and Hands on experience in PL/SQL, SQL and Databases (MS-SQL, MySQL, Oracle, etc.)

·        Hands on experience Unix commands and shell scripting.

·        Experience of working in AWS environment will be an advantage

·        Financial market compliance domain experience will be an added advantage   

·        Actimize (AIS/RCM/UDM) knowledge/Development experience is a plus

·        Experience in web applications: J2EE, web & application servers will be an advantage,

·        Experience in HTML, JavaScript & CSS will be an advantage

·        Analyzes information and deduces conclusions within the wider professional space

·        Familiar with coding concepts for ensuring high scalability, multi-user, secured coding

·        Experience in Financial Market Compliance / Communication Surveillance Solution would be an advantage

 Personal Leadership     

·        Good verbal and written communication skills

·        Ability to work independently & complete complex tasks.

·        Problem solving skills, analytical mind with high ability for self-learning are essential

·        Actively seeks information, and shares knowledge with others

·        Actively engages others in work done, to expand and broaden professional domain knowledge and know-how

·        Has high-attention to details and works well in a dynamic and stressful environment

·        Mentors junior members of the team

·        Performs code reviews

Business Impact

·        Holds full domain responsibility

·        Displays conceptual thinking and professional discretion in area of responsibility

·        Applies independent judgment

·        Able to resolve problems of moderate scope which requires an analysis based on a review of a variety of factors

Who are we?  

Humanforce provides the market leading, employee-centred, intelligent, and compliant HCM suite for frontline and flexible workforces, offering highly configurable, best-in-one WFM, HR and Payroll - without compromise. Humanforce was founded in 2002 and has built strong foundations with our 2300-strong customer base and over 600,000 users across a wide range of industries, including aged care, childcare, hospitality, retail, local government and more. Today, we have offices across Australia, New Zealand, and the United Kingdom. 
 
Our vision is to make work easier and life better by focusing on the needs and fulfilment of frontline workers, and the efficiency and optimisation of businesses. 
Humanforce solutions are designed to help clients drive engagement and productivity for their frontline workforce, with an intelligent, cloud-based platform for employers and managers, and a user-friendly mobile app, specifically designed for employees in their flow of work. 
 
We are on a mission to deliver an exceptional employee experience for workforces by offering a compelling employee value proposition and great work effectiveness through connection, development and wellbeing while delivering intelligent manager automation to drive cost optimisation, increased productivity, and growth, and enhance compliance confidence for businesses as they adapt to evolving challenges and objectives. 

The Team

The Humanforce Integrations team is a development team that looks after the 3rd party integrations with MYOB, PayrollMetrics, Xero. We are an essential and collaborative team that often works on greenfield projects with focus on research & development and is critical to the ongoing success of the Humanforce business and its customers.

Who you are?  

You'll join our integrations squad as a Software Engineer, playing an important role to continue building key integrations for our customers. You'll work closely with senior engineers on building best practices across the team to ensure we continue to build seamless integrations across our multiple product suites and third-party integrations.

This role has a direct business and customer impact, ensuring every customer can seamlessly interact with our entire product suite. You are someone who is passionate about building greenfield projects, enjoys discovery work and thrives on collaborative working, across multiple business groups. You will have the opportunity to work with internal stakeholders for integration changes and releases. This includes the product, security and DevOps teams. As well as liaising with other engineering teams.

Join us at Humanforce, where your expertise will redefine work and workforce management!

What you will do?

• Full Stack Development: Write high-quality quality maintainable and readable code across our services. Contributing to the team's incremental feature delivery in an Agile environment.
• System Design: Build designs and architectural approaches on how to integrate with our complex product suites.
• Pair and teach: Program side by side with team members on tough problems, and clarify understanding with insightful code reviews.
• Tackle Tech Debt: Dedicate time to uplift legacy areas of the codebase, keep on top of configuration and stop dependencies from going stale.
• Code Quality Enhancement: Elevate our codebase's quality by crafting Unit, Module, and Functional automated tests.
• Documentation and Workshops: Support junior developers on best practices when creating documentation.
• Cross-functional collaboration: Partner with Product Managers to understand requirements and execute a strategy that aligns with the product roadmap.

• 4+ years of commercial software engineering experience
• Essential tech experience - C#, .Net Framework and experience Cloud Development tooling, preferably AWS
• Experience working on 3rd party integrations
• Managing production issues and troubleshooting in a distributed computing environment
• Experience in managing complex releases to multiple environments in the cloud

Nice to have skills?

• Experience working across integrations with MYOB, Xero or other key accounting softwares
• Experience working with HCM, WFM or Payroll platforms

Our values  

• We are bold  
• We are all in  

• We are customer-obsessed  
• We do what we say  
• We are good humans  

Our approach to flexibility  

We are passionate about people making their own decisions about where and when they work. Our aim is to facilitate hybrid working (mix of in the office and from home) where possible to support our people to be effective, empowered, and productive to achieve both their career and personal goals. Because we recognise that working flexibly means different things to different people, flexible working exists in many forms. 

Benefits 

• A flexible working environment  
• The opportunity to be part of a fast-growing tech company   
• A focus on development with access to Go1   
• Paid parental leave and Quarterly Wellbeing Days   
• Employee talent referral scheme (know great people, be rewarded)   
• A fun and friendly culture working with passionate and talented people   
• A work environment where you can genuinely improve the world of work! 

We are a diverse and dispersed organisation and are actively looking to grow our team with individuals from all diverse backgrounds. We encourage applicants from all backgrounds, cultures, ages, genders, neurodiversity, religions, sexual orientations, and experiences to apply.  

We are a 2023 Circle Back Initiative Employer and commit to responding to every applicant. 

We are seeking Senior Software Engineer/s with a focus on the backend (Ideally with solid AWS experience) who are excited to help us expand our product offerings. You will be given the opportunity to work on some Greenfield projects and modern technology.

You will also work collaboratively with some great engineers in other areas such as our Platform and SRE teams to make sure our DXP services perform and scale well.

What do I need?

• Commercial experience building and maintaining Typescript/JavaScript applications
• Experience working with JS frameworks like React and NodeJS
• Exposure to building or using either dedicated-backend or public APIs
• Experience working with relational databases would be highly beneficial
• Experience working with CI/CD or at-least exposure to and a desire to gain more experience

Nice to have

• Experience with AWS (CDK, CloudFormation) would be beneficial or IAC concepts

Location

• This position is open to candidates in the eastern states of Australia with full working rights (we are unable to sponsor for this position)

The Squiz product team is expanding as it works to deliver a cloud-based digital experience platform (DXP). Squiz DXP (Digital Experience Platform) is a software solution that helps businesses to create and manage digital experiences for their customers. It provides a wide range of tools and features that can be used to build and maintain websites, mobile apps, and other digital channels.

Who we are:

Squiz has helped organisations improve the services they offer online and, in turn, the lives of the people that matter to them; building portals for students, websites for citizens, intranets for employees, and much more.

Headquartered in Australia, we have teams and customers across the globe, with offices in New Zealand, the United States, the United Kingdom and Poland.

Right now, we are in the midst of a very important and exciting point in our journey as we transform our business into a SaaS Digital Experience Platform product organisation, putting the power of the products we’ve used to deliver amazing experiences into the hands of our customers.

Why work for Squiz?

You’ll work with some of the most intelligent and down to earth people you’ll ever meet: we are made up of a diverse range of passionate people who love challenging the status quo. Every day is different, but what is constant is we enjoy what we do.

Squiz has a flexible working policy: We encourage our teams to embrace flexibility in how their team members manage where and how they work. We want you to be able to work in a way that drives productivity, efficiency and outcomes; along with connection and collaboration.

We celebrate diversity and unite on the elements of our company DNA, starting every customer conversation with “why?” to understand their needs, working hard to find a way to overcome every challenge, and fighting for better outcomes with the work we do; all while checking our egos at door, not taking ourselves too seriously and having fun along the way.

We are a 2024 Circle Back Initiative Global Employer – we commit to respond to every applicant

#LI-Hybrid

Recruitment Agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Squiz is not responsible for any fees related to unsolicited resumes.

Data @ Open

At Open, we exist because we believe that Insurance is fundamentally an information and data business. Creating technology so that our customers can enjoy intuitive insurance experiences based on smart use of information and data is at the core of Open.

Our Data team thrive on solving problems to revolutionise insurance and have a ‘no excuses’ attitude when it comes to putting our customers first. Our high performing team specialise in Python, Snowflake, Airbyte and the latest AWS tools to support development.

What you'll do

We are looking for a Senior Data Engineer to be Open’s first data engineer on the ground in London and lead our expansion into the UK and Europe.

As aSenior Data Engineer, you’ll be responsible for the following:

• Evaluate data needs and objectives across the business
• Analyse and organise raw data to build data systems and pipelines
• Prepare data for prescriptive and predictive modelling by building algorithms and prototypes
• Combine raw information from different sources, data acquisition
• Develop analytical tools and programs
• Develop and maintain data systems (data warehouse, data lake etc.) and pipelines
• Monitor data pipelines ensuring performance metrics remain within acceptable limits, and continuously improving their efficiency, quality and transparency
• Develop and contribute to data pipeline documentation and guidelines
• Develop and manage external data feeds for partners in the UK
• Work closely with Product, Design, Data, and various stakeholders to deliver business and customer value each step of the way

As part of this role, we will support you to relocate to London, UK after spending your first 4-6 months with the team in Sydney preparing for Open’s launch into the UK and Europe.

This role is not just about technical expertise; it's about joining a team that's committed to transforming the insurance industry, making it simpler, more transparent, and accessible to everyone.

What you’ll bring

Ideally you will have:

• 5+ years of experience working with data
• Working experience with higher-level languages, Python and SQL. 
• Good understanding of building ETL/ELT data pipelines and data warehousing/reporting techniques
• Experience in data platform development on AWS. Data-driven, and a robust data backbone is necessary for our systems. We build on core AWS services such as EC2, S3, DynamoDB, SageMaker, StepFunctions, etc. and also on Snowflake
• Hands on experience with SQL database design
• Exposure to a wide variety of data sources beyond SQL Database, like accessing data through APIs, files, data streams etc.
• Experience in data modelling and domain-driven design
• Solid understanding of software engineering practices, design patterns and architecture paradigms and the ability to impart this knowledge onto those in your team
• Strong analytical and problem solving abilities
• Great communication skills, especially in explaining complex data problems and solutions. Also be a fantastic listener and a team player with a positive attitude
• Creativity and curiosity. Never stop learning new things and we love to be surprised with innovative solutions

Role location

This role will start in Sydney, Australia, with expectation to transition to London, UK after 4-6 months. Open will support the visa sponsorship needed for this relocation. For the successful candidate, please keep this in mind.

Why Open?

Open is on a mission to provide the best insurance experiences, at the best price, for the world. Insurance is one of the world’s least digitally mature industries - for years it’s remained confusing, paper-based and heavily intermediated. We launched in 2016 to build a global, AI-powered platform that digitises the entire insurance process, making it transparent, less costly and more reliable.

It's an exciting time to join Open and be part of a tech scale-up. We provide our team with:

• Highly competitive compensation, including share options - we believe in paying people what they're worth and having everyone in our company share in our success
• High levels of autonomy and trust so you can do your best work
• Growth opportunities internally - as you grow, your role can too
• Flexible working - we are about impact, not time at your desk.
• We encourage freedom and responsibility, including the ability to work from anywhere
• Annual allowance for professional development - use it towards a gym membership, professional coaching, a conference. Whatever matters most to you

We're proud to be an equal opportunity employer that celebrates diversity and are committed to providing an inclusive environment for all employees. Our culture is truly open, we're continuously challenging each other to live our values, and aren't afraid to raise questions when we fall short. Most importantly, Open is for those that want to create change and have an impact. If that sounds like you, apply for this role and let's build the future of insurance together.

JOB DESCRIPTION

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit www.tgexpress.com.au  

Why TGE?

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What we offer:

• Competitive salary above industry standards
• Upskilling, training, mentoring and more to support your career development journey
• Fun and practical employee perks and discounts
• Flexible work, including work from home
• Inclusive parental leave policy that supports all parents & carers
• Peer recognition awards acknowledge when you go above and beyond

Please note hours – M-F, 5.30am – 2.30pm. A level of flexibility may be required at times.

About the On Site Representative Role:

As an On-Site Representative, you will be responsible for coordinating the operations of the distribution fleet, that’s operating out of one of our customers premises. In addition, you’ll also be responsible for the efficient and effective coordination, loading, sorting and preparation of stock to be forwarded. You will act as the key point of contact for the customer and their stakeholders, providing them excellent customer service and managing queries.

What you’ll do (duties/responsibilities including/not limited to):

• Ensure all deliveries are collected and delivered within dedicated timeframes
• Ensure any delays or deviations are communicated as soon as possible to the customer
• Ensure all vehicles are compliant with load restraint and all or COR responsibilities
• Accurately manage pallet exchanges and transfers daily to ensure reconciliation
• Work closely with customer staff to develop efficiencies, meet KPI’s and improve customer relations
• Communicate any operational problems to the Operational Services Manager as soon as they are identified

What you’ll bring to the role:

• 2+ years experience in a similar role (as described above). You may also have had experience as a Fleet Supervisor and/or allocator, very transferrable skill-sets for this position
• Ability to multi-task, prioritise, and work in a fast-paced/pressurised environment
• Exceptional delegation skills, and the ability to communicate clearly and concisely
• A ‘continuous improvement’ mindset, with great attention to detail

An inclusive workplace, works for everyone:

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Our recruitment process:

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

 Other things to note :

• When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process
• During the recruitment process, please keep an eye on your junk emails and spam folders for updates
• TGE is listed as one of LinkedIn’s Top Companies of 2023 in Australia. 

Diversity and Inclusion

We celebrate difference.

Why Team Global Express - Team Global Express

We believe nurturing a diverse and inclusive workplace, which celebrates different points of view and gives everyone the chance to contribute, as we build to a bigger and brighter future.

As an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, age, marital or disability status.

To be considered, you must be entitled to work in the specified country and be prepared to undertake pre-employment checks including a criminal history check and medical assessment.

It’s never been a more exciting time to join our team.
 
As we transform into a truly iconic Australian business, your opportunities for growth with us are limitless.  
 
To find out more about us, visit About - Team Global Express