The team

The Capacity Management team at ServiceNow drives resource availability to support our private and public cloud infrastructure.  We own the hardware lifecycle through deployment, forecasting, run-state resource management, and hardware retirement for the ServiceNow.

The role 

Your role as a Strategic Capacity Engineer is tasked with reviewing the overall health of our top accounts with the ability to articulate the infrastructure resources required.  This includes current and future hardware requirements, consumption analysis, compliance reviews, and a holistic review of our farm as it pertains to storage and performance.  This role requires a partnership with Sales, Account Executives, Account Managers, Senior Directors, and executive leadership providing analysis, utilization, and summarization of accounts and infrastructure.

What you get to do in this role

• Directly interact with a variety of internal teams providing appropriate capacity for those accounts migrating to or currently residing in our public cloud.
• Conceptualize and assist engineering solutions that automate tasks and processes pertaining to public cloud.
• Proactively analyze and identify opportunities for storage reduction providing advance warning to appropriate teams for remediation.
• Proactively identify and assess infrastructure performance deficiencies.
• Identify technical debt and provide guidance across teams.
• Collaborate with cross functional teams to assess current and future hardware requirements to optimize capacity.
• Provide forecasting analysis for non-standard customer infrastructure requirements.
• Monitor and strategize projected growth and scaling for:
  • Database Storage Utilization and Transaction Load.
  • Concurrent User Load and Burst Demand.
  • Planned and unplanned infrastructure lifecycle.

We are looking for a Lead Engineer to join our Shared Services Domain!

The Shared Services Group provides the operations, process improvement and shared core banking and technology applications that enable and support Cuscal’s business units. The portfolio of applications and technology services is large and broad, including core systems and gateways, settlement and disputes, billing, and client portals and access management. 

As the Lead Engineer, you will provide technical leadership across the activities of design, develop, test and maintenance of high-quality software to meet business and customer needs within a squad. This position is responsible for defining technical solution designs, identifying and removing technical blockers and risks, and driving good practices and standards which ensure overall software quality and outcomes. Where applicable, the role will also have people leadership responsibilities within their squad to help uplift people capabilities.

In this role you will be responsible for:

• Driving technical solution design, estimation and delivery whilst ensuring alignment with the domain architectural strategies
• Performing code reviews to ensure that solutions meet the quality standards and requirements
• Contributing to and ensure adherence to the Governance, Standards and Policies defined by the Engineering practice.
• Working with the Domain Engineer and other Lead Engineers in defining the Dev, Test and Ops practices and controls and embed these within the Team.
• Contributing to the Strategic Technical Roadmaps (0-2 years) in conjunction with the product and architecture team.
• Leading the technical discussions and decisions which come out of the Backlog grooming, solution designing and estimation sessions.
• Hire and onboard the right people for software engineering team, including defining roles and responsibilities, attracting, interviewing, and selecting the best candidates.
• Build and maintain a cohesive team that works well together, fostering a culture of collaboration and communication, encouraging knowledge sharing, and providing opportunities for effective teamwork.

We are looking for a DevOps Support Engineer to join our Shared Services Domain.

The Shared Services Group provides the operations, process improvement and shared core banking and technology applications that enable and support Cuscal’s business units. The portfolio of applications and technology services is large and broad, including core systems and gateways, settlement and disputes, billing, and client portals and access management.

As the DevOps Support Engineer you will manage the site reliability activities, capacity, resilience and life cycle management of the platforms.

As the DevOps Support Engineer you will be responsible for the following:

• Provide ongoing support for Cuscal applications in a production environment, ensuring high availability and reliability.
• Plan and execute lifecycle management activities, including upgrades, patches, and maintenance.
• Implement and maintain monitoring tools to track application performance, proactively identify issues, and ensure optimal operation.
• Collaborate with internal teams and vendors to diagnose and resolve application issues promptly.
• Identify opportunities for automation to streamline repetitive tasks and improve efficiency in application management.
• Respond to and resolve production incidents, minimizing downtime and ensuring quick recovery.
• Create and maintain comprehensive documentation of processes, procedures, and configurations.
• Work closely with cross-functional stakeholders, including IT operations, development, security, and vendors, to ensure smooth operation and continuous improvement of the application.
• Ensure applications meets all security and compliance requirements, implementing necessary controls and updates.

As a Technical Support Engineer, you will utilize your passion for helping others to ensure that
our Users and Enterprises are successful in their use of DataStax products and solutions. This
is a continuous learning and teaching role where you will develop and share your knowledge of
troubleshooting, configuration, and exciting new technologies inclusive of and complementary to
Apache Cassandra, DataStax Enterprise, and Astra.
What you will do:
Research, reproduce, troubleshoot, and solve highly challenging technical issues
Provide thoughtful direction and support for technical inquiries
Ensure that customer issues are resolved as expediently as possible
Diagnose and reproduce customer reported issues and log JIRA tickets
Participate in on-call rotation for after-hours, holiday, weekend support coverage
Create code samples, tutorials, and articles for the DataStax Knowledge Base
Collaborate and contribute to Support Team infrastructure tools and processes
Fulfill the on-call rotation requirements of this role
Your experience should include:
Strong English skills are a MUST
4+ years of experience supporting large enterprise customers in a customer-facing
support role
Experience with supporting a Software as a Service Cloud product
Experience with Grafana, Prometheus, Splunk, Datadog and other monitoring solutions
Experience supporting Kubernetes-based distributed applications, or an understanding
of Kubernetes fundamentals
Experience with pub-sub, messaging and streaming solutions like Pulsar, Kafka

Experience using APIs and understanding app development lifecycle with a language or
framework based on Java, Python or Go would be preferred
Experience/certifications with AWS/GCP/Azure deployments and associated cloud
based monitoring tools would be preferred
Experience with Linux operating systems, including command line, performance, and
network troubleshooting
Excellent verbal and written communication skills
Lifetime learner, self-motivated with ability to multi-task during high pressure situations
Nice to have:
Supporting Apache Cassandra environments or other relational and/or alternative
database technologies is a plus
Understanding of Java, Python, Go and/or another language (Troubleshooting skills)
Experience with escalation management and customer success or premium support
Experience working in a fast-moving high-pressure environment
Not sure if you qualify?
Apply anyway! We extend opportunities to a broad array of candidates, including those with
diverse workplace experiences and backgrounds. Whether you're new to the corporate world,
returning to work after a gap in employment, or simply looking to transition or take the next step
in your career path, we are excited to connect with you.
Explore Roles
#LI-Remote

Reejig is seeking an experienced Senior Machine Learning Engineer to join our remote team based in Sydney. This is a fantastic opportunity to be part of a venture-backed, rapidly scaling startup where you'll use cutting-edge technologies to solve fascinating problems and make a significant impact.

Responsibilities:

• Algorithm and Model Development: Develop and refine algorithms and models leveraging deep knowledge of data schema, quality, rationale, and domain expertise.

• Data Selection and Feature Engineering: Identify and select relevant data points, and perform feature engineering to optimise model performance.

• Model Setup and Tuning: Choose and set up appropriate algorithms, fine-tune parameters, and continuously evaluate and monitor their performance.

• End-to-End ML Pipeline: Design, implement, and maintain end-to-end production level machine learning pipelines on AWS, ensuring seamless integration and deployment.

• ML Models and LLMs: Utilise machine learning models and large language models (LLMs) to meet business needs, and develop effective prompts to enhance LLM interactions and outputs.

• Data Operations: Conduct bulk and incremental data operations to ensure data integrity and accessibility.

• Collaboration: Partner with cross-functional teams, including data scientists, engineers, and domain experts, to drive successful project outcomes.

• Continuous Learning: Stay updated with the latest advancements in machine learning and related fields to continuously improve skills and apply new techniques.

Due to a healthy project pipeline, we are looking for a Senior ICT & Security Engineer to join our team to work on a variety of projects including defence, health, education, sports infrastructure, aviation and justice.

What will a day in this role look like:

• Deliver technical design and documentation of ICT and Security systems ranging from structured cabling systems, active networks, WLAN, IPTV, audio-visual systems, video conferencing, CCTV, electronic access control, intruder alarm, intercom, perimeter intrusion detection and Type 1A security alarm systems.
• Work collaboratively, with a national team on project costing, client engagement, contractor management and bids / tenders.
• Use your multi-disciplinary project experience and communication skills to mentor and guide junior engineers in the business on a variety of projects.
• Liaise with clients on site investigations and providing them with cost effective, technically sound solutions on their projects.

Your Career

As a Presales Engineer, you'll provide technical expertise and guidance to service providers, telcos, and MSS organizations. You will play a key role in demonstrating the value of our technical solutions which enable the customer's objectives. You'll advance our leadership in the areas of network, cloud, and endpoint security. As a trusted advisor to prospective customers, you'll further Palo Alto Networks' position as their cybersecurity partner of choice.

Your Impact

Technical aptitude and customer focus are core to the Presales Engineering role. You'll see complex problems as opportunities to learn and deliver innovative solutions. No two days will be the same, but you'll define your impact by:

• Partnering with large SP, telcos, and MSSP  to secure both their and customers’ networks,  cloud, and endpoints with Palo Alto Networks technology
• Building and implementing strategic, technical account plans that target cross-platform solutions 
• Conducting discovery to understand and articulate the key technical, operational, and commercial imperatives of your prospects and customers
• Planning and building compelling technical and business-focused solutions that drive adoption and growth after the initial sale and across the portfolio
• Demonstrating strong communication skills and the ability to influence through effective presentations and customer-specific demos, technical engagements, and workshops
• Orchestrating supporting resources to ensure a one-team approach that demonstrates a cohesive strategy
• Promoting end-to-end solutions such as Professional Services to ensure customers realize business value sooner
• Understanding the competitive landscape and effectively differentiating our solutions 
• Continuously investing in yourself to develop technical and professional skills by actively participating within the community and at industry events

As a Support Engineer, you will assist a team of product design and production engineers with various engineering tasks. Your duties will include creating and maintaining drawings, work instructions, product and material specifications, installation and assembly instructions, diagrams, production jigs and fixtures, and other related items. You will also help manage all design documentation for both new and existing product designs.

Responsibilities

• Prepare documentation including detailed product assembly and part drawings, assembly instructions, installation instructions, bills of materials, product and material specifications, wiring diagrams and other associated items.
• Work closely within the departments to ensure that technical information about products is recorded clearly & accurately.
• Demonstrated approach to documentation, engineering administration, clear thinking and problem solving.
• Ongoing development, update and coordination of technical and engineering data.
• Maintain and update CAD components 3D models.
• Complete assigned tasks within required time frames
• Assist in administering Engineering Changes and concessions
• Allocation of document and drawing numbers including version control
• Ensure CAD data and associated drawings, data and documents are stored in correct file locations on the server
• Provide technical inputs to component and materials selection
• Assemble and test protypes and pre-production samples
• Work with production and assist in optimising production assembly processes
• Develop manufacturing processes by studying product assembly requirements
• Design and develop test jigs and fixtures for product assembly to assure product and process quality

About Us

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $75 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

About the Job

• 12 Month Fixed Term Contract
• Exciting, high profile role
• Market leader in Flex and Hybrid working

The Cloud Security & DevOps Engineer role is responsible for acting as an AWS platform subject matter expert within the Rest Engineering team.

You will be embedded in all AWS platform related projects to design, implement and support cloud architecture needed to deliver business goals. The Cloud & DevOps Engineer will make sure all platform architecture is designed with DR, BCP and high availability in mind and will own the execution of our annual DR testing schedule.

The Cloud Security & DevOps Engineer will also provide oversight, guidance, and support to other technical teams within Rest, data, and engineering to manage their platforms, CI/CD pipelines and assist in the management and oversight of our chosen vendors with respect to AWS.

Cloud Security Focus:

The Cloud Security & DevOps Engineer will tackle some challenging and diverse security remediation projects. The role involves extensive work in AWS, designing and reviewing complex architectures, and implementing advanced security measures. You will the chance to work on anything from standard AWS services to more unconventional setups.

Experience with cloud services, particularly AWS, and your ability to handle multifaceted security challenges would be invaluable. A significant part of the job also involves responding to dynamic security situations. This includes risk assessments of different architectures and managing responses to security incidents, security vulnerabilities using various tools (CNAAP / SEIM). We will be integrating Cloud Posture Management into our pipeline, so insights on automating responses and maintaining these tools would greatly benefit the team.

Key Accountabilities/Responsibilities

• Develop and standardise the usage of automation to provision and manage cloud resources within the CI/CD pipeline, using AWS CDK, CloudFormation, scripting, or other tools.
• Work alongside Solution Architects and other technical stakeholders to design and architect scalable, reliable, and secure cloud solutions, using native AWS services (S3, ECS, EC2, RDS, Dynamo, etc.).
• Review and enforce practices from our vendor DevOps resources to develop infrastructure as code using tools like AWS CloudFormation or CDK to automate resource provisioning.
• Review our current CI/CD pipelines to automate the deployment and updates to AWS resources. Work with platform teams to define and implement best practices in our CI/CD pipelines for each platform (API and Digital) to define and create reusable components.
• Define and implement security best practices, including IAM roles, policies, permissions to ensure secure access to AWS resources.
• Analyse monitoring data to identify performance bottlenecks.
• Own the BCP and DR capabilities within the AWS domain and work collaboratively with the business and vendors to schedule and conduct annual DR tests for all AWS based infrastructure.
• Investigate and resolve technical issues related to AWS/Azure infrastructure, networking, and applications. Provide technical support to development teams and stakeholders, troubleshooting and resolving issues promptly.
• Leading and mentoring other engineers with your laser focus on automation, cloud, and DevOps engineering techniques, to design and implement secure, simple, and impactful solutions
• Collaborate with cross-functional teams to drive successful cloud initiatives.

Cloud Security Focus:

• Identify and resolve any security related errors in AWS.
• Identify and correct security misconfigurations in AWS accounts.
• Completing cloud security analysis to detect and respond to events; Perform log analysis to detect and respond to security events.
• Automate security controls where possible.
• Participate in security assessments of networks, systems and applications delivered internally and externally.
• Manage and, where possible, automate security controls and reporting (vulnerability management, system hardening, logging, and monitoring, system integrity, honeypots, source code reviews).
• Review and recommend technical and non-technical improvements to system and network security controls.
• Perform Endpoint Detection and Response (EDR) through CNAAP / SEIM based tools.
• Conversations with Cloud, Engineering, TechOps & InfoSec teams, utilise security knowledge to reduce risk.
• Contribute and drive Cyber Security roadmap; Provide consultation on the deployment of cloud security solutions within projects, aligning them with the secure cloud architecture and identifying areas for improvement to accommodate immediate or future needs.
• Collaborate with product managers, product owners, and peers to facilitate the adoption of cloud security solutions and services.

About Us  

Squadron Energy is Australia’s leading renewable energy company that develops, operates and owns renewable energy assets in Australia. With proven experience and expertise across the project lifecycle, we work with local communities and our customers to lead the transition to Australia’s clean energy future. 

We are 100% Australian owned and have 1.1 gigawatts (GW) of renewable energy in operation and an Australian development pipeline of 20GW. 

The Role 

We are seeking a talented and highly motivated Instrument & Electrical Reliability Engineer to support the PKET (Port Kembla Energy Terminal) and firming assets operations and engineering team in maintaining safe and efficient operations. Reporting to the Terminal & Firming Asset & Maintenance Manager, this role will provide Instrumentation & Electrical engineering expertise while fostering a fundamental process understanding throughout the team. You will also be responsible for the development and ownership of reliability management systems and processes for the PKET facility.

Responsibilities:

• Provide Instrumentation & Electrical engineering expertise and offer SME advice on the Instrumentation & Electrical aspects of PKET operations.
• Deliver guidance and direction to PLC and SCADA support service providers.
• Develop and champion reliability improvement plans and establish an ongoing process for reliability engineering and root cause analysis.
• Champion asset/equipment condition monitoring and develop procedures to ensure adherence to designed safe operating envelopes and environmental licenses.
• Ensure compliance with relevant processes and standards, statutory legislation, risk controls, and industry, Australian, or government standards.
• Engage with key operational partners to maintain end-to-end process understanding in Instrumentation & Electrical safety and plant optimization.
• Assist the Process Engineer in providing guidance to PLC and SCADA support service providers.
• Assist with the development of maintenance strategies for new equipment and provide SME advice during the development of risk-assessed maintenance activities.
• Provide technical assurance and insight during the development and review of operational procedures, HAZIDs, and HAZOPs, and serve as the SME owner of hardware barrier integrity.
• Own key KPIs and reporting for the PKET facility, and actively support the asset whole-of-life costing model work.

• 10 years of experience as an Instrumentation & Electrical Engineer within the process industry, preferably in oil and gas or chemicals.
• Experience with a Major Hazard Facility.
• Fundamental process safety training/knowledge.
• Cybersecurity acumen and competency.
• Experience with electrical switching and high voltage electrical equipment.
• Strong written and oral communication skills.
• Competent with Microsoft Office software.
• Ability to work within a team and develop/coach others.
• Ability to conduct complex data analysis and calculations with a high level of accuracy.
• Experience in contractor management.
• Electrical or Mechatronics Engineering degree.
• Process Safety Training.
• Able to obtain and maintain an MSIC card.

What’s on Offer:

In addition to a competitive remuneration package combined with attractive benefits, employees have the opportunity to access training and career development, and workplace flexibility. Squadron Energy also recognises the importance of diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Visit www.squadronenergy.com to learn more about us.

Driving a diverse, inclusive and respectful culture:

We’re committed to safe, healthy and respectful workplaces. A place where everyone matters always. We welcome and celebrate the differences and similarities among people including gender, identity, ethnicity, race, heritage, sexual orientation, disability, age, culture, religion, language, appearance, parental status and education. We believe diverse experiences and perspectives not only make us more innovative, productive and engaged, but are crucial to our success. If you require assistance to apply for this job because of disability or special needs, please contact us [email protected]. No other requests will be acknowledged.

Please monitor your email regarding communication on progress of your application. Only successful applicants will be contacted. Aboriginal and Torres Strait Islander people are encouraged to apply.

Appointment to this position will be subject to reference checks, a National Police Check and other applicable background screening if required.

We are looking for a Senior Project Manager/Project Engineer to join the Octopus Australia team in our Melbourne or Sydney office. 

The successful candidate will be part of a team responsible for the delivery of Octopus’s projects at all stages of the project lifecycle including origination/investment, development, construction and operation.

Our project managers/engineers are expected to:

• Manage the construction stage delivery of renewable energy projects, managing scope, program, budget and stakeholder engagement to achieve best for project outcomes.
• Provide engineering support to the wider business including:
  • Providing technical input into due diligence for investment processes.
  • Supporting development and procurement activities.
  • Evaluation of operating plant performance and investigation of issues.
  • Supporting with investor relations.

What you get to do in this role:

• Provide relief and sustainable resolution to issues within our infrastructure.
• Use your experience in software development, systems engineering and networking to proactively prevent repeatable issues.
• Drive initiatives with partner teams to improve the reliability and performance of the infrastructure through improved system design.
• Drive a culture of intolerance to manual activity which results in a highly automated environment delivering scalable solutions.

Why join us?

We are one global company made up exclusively of knowledgeable, passionate, and creative individuals with expansive experience coming together to reach shared goals.

Above all, we are committed to promoting diversity and inclusivity within the workplace. We want to ensure that no job applicant, temporary worker or employee receives less favourable treatment on the grounds of age, disability, gender and transgender status, race and ethnicity, religion and belief (including no belief), marriage or civil partnership status or sexual orientation.

Role Purpose:

The primary responsibility of this role is to lead areas of the design and development of Epsilon Retail Media’s software systems. This role will be familiar with all the policies, procedures, and technical issues related to programming. You will be generally competent across the majority of areas within the Epsilon Retail Media system and have a good understanding of how it functions together.

You will take a lead position in the development of initiatives within the squad structure and provide the technical vision for the initiatives you are involved in. You will also be responsible for communicating status updates to people external to the squad, including any potential risks to the delivery deadline (scope creep, reduced resources etc.) as early as possible so effective support can be provided.

Responsibilities and duties:

• Mentor Junior and Intermediate Software Engineers by providing advice, coaching, and educational opportunities.
• In collaboration with your Engineering Manager and the Technical Lead, build and maintain development processes and procedures, in TDD (test-driven development) or BDD (behaviour-driven development), and build upon a core SDLC.
• Implementing and monitoring ongoing strategies to enable us to deliver quality and excellence through robust testing education and policies that are balanced and appropriate to the scope of the project being delivered.
• In collaboration with the Test and Release Manager, establish automation quality assurance test methods and procedures, incorporating new technologies and meeting changing organizational, customer, and/or regulatory requirements.
• Perform intensive testing of all new and existing programs to ensure they are free of errors and function as intended.
• In collaboration with other Senior Software Engineers and Engineering Managers, ensure timely status and metrics reporting to project management and senior management.
• Work with the Development team, Product Managers, and Engineering

Benefits:

• Free gym membership
• Additional 5 days leave each year after 2 years
• Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year. 
• Rewards and recognition - shop our rewards store front when you receive points
• Access to our Global AI Platform, Marcel, connecting Publicis Groupe employees with opportunities for career mobility and collaboration across our global network.
• Extensive Learning & Development opportunities, including more than 15,000 learning programs via our online learning platform Marcel Classes 
• A committed Diversity, Equality and Inclusion strategy driven through our Viva! Women, Égalité, enABLE and Embrace (reconciliation action plan) programs.   
• Parental leave policy with up to 18 weeks paid primary carer leave and generous secondary carer benefits. 
• Access to counsellors, psychologists and professionals through Sonder - an all-in-on digital wellbeing technology platform designed to support psychological, medical & safety needs.