Experian Data Quality (EDQ) is looking for a Partner Account Manager to join our high-performing Data Quality Team. EDQ is a global leader in providing data quality software and services. We help our clients to proactively manage the quality of their data through world class data validation, profiling, enrichment, matching, data governance and migration capabilities. With flexible SaaS and on-premise deployment models, Experian Data Quality software empowers organisations around the world to take control of their data, drive efficiency and maximise customer experience.

This role will focus on Partnerships in both our Data Quality Management and Contact Data Validation solutions, covering key verticals. Partners may include other software vendors, resellers, consulting firms and system integrators.

What you’ll need to bring to the role & Experian

• Executive presence and experience in presenting to technical teams, senior stakeholders and decision makers.
• Work very closely with the direct sales team with a collaborative, optimistic approach, showing the willingness to operate in a fast-paced, high-performance environment.
• High attention to detail and motivation when handling multiple tasks and working with a range of stakeholders across Experian, partners and clients.

Work that matters - What you’ll be doing

• Developing and implementing partner sales, marketing and expansion strategies.
• Achieving a new business sales target via partner led and partner supported. These partnerships will be aimed at finding and closing business with EDQ solutions sold to or through the partner network.
• Promoting Experian’s brand to partners, customers and prospects via marketing input, webinars, presentations and referrals.
• Supporting on meetings with the Global Partnerships team discussing and implementing strategies to expand EDQ’s partner channel.
• The candidate will be responsible for taking the Partnership from initial concept introduction to contracts, opportunity sourcing and execution. This will involve engaging and managing a complex stakeholder ecosystem of Partner decision makers, salespeople, technical consultants, delivery, legal and procurement. 
• Responsible for a minimum of 25 partner/client meetings per month, including regular cadences with key contacts, net new contacts and facilitating client meetings with partners and account managers.
• Lead sales enablement sessions for Partner sales teams and work closely with Presales to deliver technical enablement for sessions and product demonstrations.
• Actively contribute to a culture where the fair treatment of customers is at the heart of the Experian business.  Take personal responsibility to ensure you adhere to all regulatory requirements and apply appropriate controls in the interests of our customers.
• Attend and contribute to weekly sales training workshops, deal reviews and forecast meetings which are all at the core of Experian’s high-performance environment.

AECOM’s progressive Cost Management team has a new opportunity for a proven Cost Manager to work in partnership with our Building Services practice, alongside this our Cost Management team also support major projects in Transport, Civil Infrastructure, Energy and Environmental sectors.

This is a new position to support our growing team of Cost Managers in Sydney and will allow you to lead and support our multi-disciplinary projects with a key focus on Building Services projects, while benefiting from a world-wide knowledge base of specialist engineering and construction professionals.

As part of our high performing Cost Management group, you will be responsible for providing cost management services on some of Sydney’s most iconic projects, giving you the opportunity to further develop your career in a range of market sectors.

As part of this role tasks will include, but are not limited to:

• Assisting with feasibility studies, capital cost advice;
• Cost planning and estimating during design phases;
• Measurement of quantities based on design drawings;
• Construction phase cost management;
• Asset Management;
• Life-cycle costing;
• Risk Management;
• Producing monthly cost reporting, cashflows and the like;
• Developing client relationships both internally and externally;

This role is ideal for a highly driven professional who is looking to continue to grow their cost management skills in Building Services, working on a range of medium to large-scale Buildings projects.

#Work180

Responsibilities will include but are not limited to:

• Liaising with customer to plan and implement agreed services
• Scheduling of appointments.
• Maintaining busy inboxes, with queries, appointments and non-appointment services
• Providing administrative and operational support to consultant practitioners
• Providing information and advice to customers, or prospective customers
• Undertaking other tasks assigned to the Client Services team, including reception duties,  dictation, invoicing and supporting the greater team in general.

Although no two days are ever the same, there are some things that you can expect to be involved in regularly this includes 

• Offering customers a high level of service, through styling advice, product knowledge and store experience 
• Analysing selling information and taking responsibility for the store sales performance  
• Leading and motivating a team of managers, visual merchandisers and sales assistants to achieve excellent standards of service 
• Leading on recruitment and ensure induction and training to new starters is carried out 
• Identifying future talents and putting together development plans to support their progression 
• Overseeing store operations  
• Creating a great place to work 

NOTE : Due to the nature of work related to this position, employee will be required to obtain a Federal Government Clearance. The minimum requirement to obtain this clearance is to be an Australian citizen.

What you get to do in this role

• Lead the team in achieving support KPI’s and critical Technical Support Metrics - CSAT, Time to Resolution (TTR), Backlogs etc.
• Lead efforts to hire, develop, and build a technical team.
• Oversee and participate in Change Management as it relates to Customer Support.
• Own and bring to conclusion customer escalations by working with cross-teams in Support, development and operations team.
• Drive daily incident management success from detection to resolution and dissatisfaction issues for customer accounts leading to ongoing enhanced customer experiences.
• Represent the Platform, Product and ServiceNow effectively with customers.
• Manage major operations outages and communications to the customers.
• Participate in weekend and holiday on-call rotation as required.
• Evaluation of current processes, technology, and organizational skills to identify areas of improvement and opportunities for advancement.
• Lead by example to cultivate and maintain a culture built on teamwork and collaboration.
• Manage to the company and department’s vision, mission and values.

Infosys Consulting is the worldwide management and IT consultancy unit of the Infosys Group (NYSE: INFY), global advisor to leading companies for strategy, process engineering and technology-enabled transformation programs.

A pioneer in breaking down the barriers between strategy and execution, Infosys Consulting delivers superior business value to its clients by advising them on strategy and process optimization as well as IT-enabled transformation. To find out how we go beyond the expected to deliver the exceptional, visit us at www.infosysconsultinginsights.com Infosys Consulting - a real consultancy for real consultants.

Infosys Consulting is a global management consulting firm helping some of the world’s most recognizable brands transform and innovate. Our consultants are industry experts who lead complex change agendas driven by disruptive technology. With offices in 20 countries and backed by the power of the global Infosys brand, our teams help the C-suite navigate today’s digital landscape to win market share and create shareholder value for a lasting competitive advantage. To see our ideas in action, or to join a new type of consulting firm, visit us at www.InfosysConsultingInsights.com.

Role: Service now consultant - Sydney/ Melbourne

Open for Sub Contracting

Responsibilities:

• Architecting, building, and maintaining cost-efficient, scalable Solutions based on ServiceNow best practices for our clients.
• Bringing ServiceNow Platform and Enterprise Architecture best practices together.
• Understanding the business objectives of the company and creating ServiceNow solutions to facilitate those objectives.
• Designing and supporting Platform Modernization initiatives for more efficiency within the organization – aka digital transformation.
• Designing ServiceNow solutions to meet specific Risk and Compliance Requirements.
• Exploring ServiceNow integrations and other tools/systems to maximize value creation.
• Building and Deploying Data Models based on CSDM and ServiceNow best practices.
• Keeping up to date on best practices/new developments in ServiceNow and publishing points of view on unlocking ServiceNow capabilities, improving ROI, and maximizing Customer Experience amongst other things
• Building strong relationships with account teams, sales teams, ServiceNow consultants and other key stakeholders.
• Engaging in Pre-Sales activities to build proofs of concepts, demos, and solution designs.

At Infosys Consulting you will discover a truly global culture, highly dedicated and motivated colleagues, a co-operative work environment and interesting training opportunities. Interested candidates, please apply for this role to explore a new experience.

Retinue Accounting was founded on the belief that small business accounting support should be customer service focused, proactive and forward-looking, and upfront about fees and charges. Our fixed fee subscription model ensures our clients have peace of mind that we’ll give them the right advice, at the right time, at the right price with no hidden additional costs. 
We're more than a business – we're a team driven by our values and actions. Adaptability, commitment, and humility fuel our client-centered approach. We honor our promises, promote transparency, and move swiftly with purpose. We embrace new challenges, and proactively raise issues with a solutions mindset, knowing it takes a team effort to build a successful business.

As we continue to expand our operations, we are seeking a skilled and dedicated Bookkeeping Manager to join our team and contribute to our continued success.

Key Responsibilities

• Work closely with our Bookkeeping team to ensure a high level of service to our clients
• Oversee the work of the team ensuring accuracy, timeliness, and attention to detail.
• Supervise and mentor the team, providing guidance, training, and support as needed.
• Liaise with other stakeholders within the business to ensure the best service for our clients
• Stay informed about changes in accounting regulations and industry standards and implement best practices to enhance efficiency and accuracy.

Requirements

• Bachelor’s degree in Accounting, Finance, or related field.
• Proven experience in bookkeeping or accounting roles, with at least 1 year in a supervisory or managerial capacity.
• Proficiency in accounting software (e.g., Xero, MYOB) and Microsoft Excel.
• Strong understanding of accounting principles and financial reporting standards.
• Excellent analytical and problem-solving skills.
• Effective communication and interpersonal abilities.
• Great written and verbal communication skills
• CPA or relevant professional certification is a plus.

Benefits

• $110k - $120k + super salary (depending on relevant experience)
• Financial support with any formal studies and industry licenses and registrations
• Yearly overseas holiday for our top performers across the business
• Spacious office space with great amenities (coffee machine, pool table, table tennis), close to public transport, cafes, gyms and retail
• Regular in-office and off-site social gatherings, and ongoing engagement activities to support professional development and team building.
• Employee and client referral programs, help us grow our business and be rewarded!
• Exceptional professional growth. We are growing quickly and are continually creating new opportunities across the business. This includes management and leadership opportunities, new roles to fit the needs of the business, lateral opportunities, etc.

Our Commitment

We believe that diversity, equity, and inclusion are crucial to our success. We recognise that diversity goes beyond race and ethnicity, and includes differences in gender, orientation, age, religion, ability, and more. We strive to create a workplace where everyone feels comfortable being themselves and can fully contribute their talents and skills. We are dedicated to building a workplace that values and respects individuals from all backgrounds and experiences. We welcome and encourage all qualified applicants to apply.

Apply now to join our team and contribute to the success of Australian small business!

We are currently seeking a highly dynamic individual to fill our Service Support Coordinator role and to join our friendly team based in our head office in Newcastle. This is a national role working on a permanent full-time basis.

This Co-ordinator plays a pivotal role in ensuring seamless, well-coordinated administration across all business units.

The responsibilities will include:

• The planning, prioritising and scheduling of work on a daily basis
• Updating and issuing state of service reports daily.
• Maintaining appropriately sized channels and zones to ensure that customers receive timely and prompt servicing
• Liaising with the Operations Manager and Field Service Supervisors to establish service requirements and provide information, assurance and advice as required.
• Communicating all services issues in a timely manner to the Field Service Supervisor or Operations Manager.
• Maintaining a visual of all call-outs received from branches
• Allocation of call outs to meet customer expectations and service standards
• Generating reports for branches

To ensure your success in this role you will have:

• Experience in managing productivity and national operations (preferable)
• Exceptional customer service and leans quickly
• Strong communication skills both written and verbal
• Excellent Microsoft Office skills (tech savvy)
• Ability to multi-task and work within a team and work in a fast-paced environment
• Excellent time management and organisational skills with great attention to detail

Some two million customers rely on us to get the job done, quickly and effectively. Customers range from the largest multi-nationals to local restaurants and individual home owners.

Rentokil Initial is a member of the FTSE 100 of leading companies. This is a growing and successful business - we employ some 38,000 colleagues across 66 countries - and offer a wide range of learning and development programmes for colleagues to enhance their skills.

As part of the recruitment process, you will be required to complete the pre-employment medical and reference checks.

If you are a team player with strong administration skills looking to make the move to a global organisation with plenty of scope for growth and contribution, APPLY TODAY!

Why we are different

Retinue Accounting was founded on the belief that small business accounting support should be customer service focused, proactive and forward-looking, and at the same time be upfront about fees and charges. Our fixed fee subscription model ensures our clients have peace of mind that we’ll give them the right advice, at the right time, at the right price with no hidden additional costs.  

We are so much more than another accounting business – we are a team driven by our values and behaviours. Adaptability, commitment, and humility fuel our client-centred approach.

We honour our promises, promote transparency, and move swiftly with purpose. We embrace new challenges, and proactively raise issues with a solutions mindset, knowing it takes a team effort to build a successful business. 

The role

As a Payroll Manager at Retinue, you will be leading and growing a team responsible for the accurate and timely processing of payroll for our diverse client base. Leveraging your extensive experience in payroll processing, you will support our team to ensure that our clients' payroll operations are efficient, accurate, and compliant with tax legislation.

Our Payroll team are not responsible for calculating employee hours, rates of pay or entitlements, which we consider to be employment relations work and outside the scope of our payroll processing service. We are however responsible for helping our clients make payroll processing less of a burden and making sense of complex ATO/tax obligations

Key Responsibilities

• Leadership of our payroll team, ensuring that payroll processing for our clients is completed on time, is accurate, and hassle-free.
• Ensure compliance with tax legislation and reporting requirements of different states and territories.
• Oversee superannuation reconciliations and lodgements.
• Ensure the team are accurately reporting, managing and lodging payroll information through the Single Touch Payroll system.
• Resolve escalated payroll issues and queries, collaborating with clients, internal stakeholders, and external authorities when necessary.
• Stay up to date with changes in tax legislation that may impact payroll processing.
• Provide supervision to junior team members, including offshore team members, to help foster their professional growth and development.
• Oversee year-end payroll activities and reconciliations

Requirements

• Strong experience leading a payroll team in either a high volume, complex organisation or within a public practice.
• Experience in providing ongoing development and training to members of a payroll team.
• Xero payroll software experience is essential; experience using MYOB highly advantageous.
• In-depth knowledge of tax legislation to the extent it relates to payroll processing.
• Ability to manage multiple client priorities, meet deadlines, and thrive in a fast-paced, dynamic environment.
• Excellent written and verbal communication skills
• Excellent attention to detail and accuracy

Benefits

• Flexible working options available, ability to work from home following probation.
• Great location close to public transport, with beautiful, serviced offices and first-class amenities
• Financial support with any formal studies and institute membership fees
• Training and professional development relevant to your role, provided by our dedicated in-house training and development team.
• Exceptional professional growth opportunities in a fast-growing business, including (but not limited to) management opportunities or lateral opportunities.
• Become a part of our growth story, work in a high performance and dynamic organisation that recognises success with career progression and further opportunities.

Our Commitment

At Retinue Accounting, we believe that diversity, equity, and inclusion are crucial to our success. We recognise that diversity goes beyond race and ethnicity, and includes differences in gender, orientation, age, religion, ability, and more.

We strive to create a workplace where everyone feels comfortable being themselves and can fully contribute their talents and skills. We are dedicated to building a workplace that values and respects individuals from all backgrounds and experiences. We welcome and encourage all qualified applicants to apply, regardless of race, ethnicity, gender, sexual orientation, age, religion, ability, or other differences.

Who are we?

Lyka is an Australian founded pet wellness company that’s shaking up an outdated industry and paving the way for happier, healthier pets. Despite medical advancements, animal lifespans are on the decline. Today, the average pet only reaches 37% of their full potential lifespan and statistics have shown us that many suffer from dental disease, cancer, and obesity. Simply put, the status quo is not enough.

As humans, we’ve experienced firsthand the positive impact fresh wholefoods can have on our health and wellbeing, and we believe our furry friends deserve the same. We're on a mission to do just that, starting with nutritionally balanced, wholefood meals delivered direct to doors around Australia. As the world’s most sustainable pet wellness company, we’re putting pets and our planet first — one bowl at a time.

Today, we are proud to share we’ve served almost 30 million meals to puppers and their parents across Australia, and this is just the beginning. Our vision is to create multiple nutritional products, adding disease prevention meals and supplements, and expand into new markets.

Currently, we have a team of 200+ pet-obsessed and we're continuing to grow (yes, looking at you!). These carefully selected people are dedicated to building the next generation of technology and products to help empower pet parents to take control over their pet’s wellbeing.

To date, we have raised over $60M in funding from venture capital investors and pet industry insiders, who believe in our mission and ability to drive change in a stagnant industry, providing nutrition that nourishes puppers from the inside out.

Are you ready to shake things up and give pets the life they deserve? Come join our pack!

Our Mission

The time we share with our pets is being cut short. Despite medical advancements, they’re getting sicker earlier. They’re dying prematurely. The industry has it backwards — prioritising treating symptoms instead of addressing the root cause. That’s where we come in.

At Lyka, we take a preventative, holistic and personalised approach to pet care. We look at the full picture, factoring in the diet, lifestyle and environment of each individual animal.

We don’t stop at symptoms, instead we dig for the root cause. We create nutrition plans unique to each pet, because it’s not just about living longer, but living well too.

Our mission is to double the average lifespan of dogs and cats by 2050.

The Team

We're on a mission to double the lifespan of our pets, and we need you to help discover the way as the Associate Product Manager - Research in our Research and Development Team. 

Who is this for? Are you an adept strategist with a background in top-tier management consultancy or high growth start-up, looking to work in the business of science? If your expertise is complemented by a strong scientific foundation, potentially highlighted by a PhD, and you're driven to apply your skills within the pet wellness industry, this pivotal role is designed for you.  

As an Associate Product Manager - Research at Lyka, you will lead the charge in bridging cutting-edge science with strategic business initiatives to propel pet health and nutrition forward. Your role will be instrumental in navigating our mission towards doubling pets' lifespans through innovative nutritional solutions and sustainable practices. 

What you will do: 

Research strategy

Aid in developing our research strategy and pipeline to meet business goals, centring on our key thematic priorities: 

1. Safety & benefits demonstration: Demonstrating the safety and efficacy of our products  
2. Improving the general health and happiness of puppers 
3. Improving our products to deliver greater benefits to pets 
4. Developing new products and/or services based on research breakthroughs 

• Create research proposals: Craft proposals grounded in solid statistical and scientific principles in line with our business goals. This includes cost modelling and spearheading the studies' execution, while seamlessly collaborating with external stakeholders such as universities, industrial partners, and customers. 
• Manage active studies: Supervise active research projects, ensuring they progress effectively and align with our investigative objectives. 
• Analytical excellence: Engage in the analysis and synthesis of research results, transforming raw data into actionable insights and coherent findings. 
• Scholarly support: Assist in drafting papers that elucidate research outcomes and white papers that reinforce our perspectives and beliefs. 
• Grant applications: Identify, apply for, and win grants to support our research initiatives. 
• Collaboration: Partner seamlessly with key stakeholders: Dr. Matt, our co-founding vet to ensure that research initiatives align with product development; Data & Analytics to leverage insights and analyse studies; Customer Care for participant recruitment; and Marketing and Partnerships to showcase studies insight which demonstrate Lyka's value. 
• Research synthesis: Keep a keen eye on the latest advancements and studies outside of Lyka. Distil and integrate these findings into tangible insights, aiding in product development and work to underscore the value of a whole food diet in canine health and nutrition. 
• Puppers are your purpose: Embody and champion Lyka's values in your research endeavours and collaborations. 

Who you are: 

• Experienced: You have 2-3 years experience in a top-tier management consultancy, high growth start-up or similar. 
• Science Background: With an educational foundation in science, you have a keen understanding of the scientific method and its application in a business context. 
• Project management: Skilled in research management, adept at overseeing and prioritizing multiple studies concurrently. 
• Writing expertise: Possess outstanding written communication skills, ensuring clarity, precision, and effectiveness in conveying complex ideas and findings. 

• Analytical acumen: Capable of dissecting study outcomes and possess the statistical skills to create detailed research study designs. 
• Entrepreneurial spirit: You possess an entrepreneurial mindset with a strong sense of ownership and drive. 
• Bilingual in business and science: You have strong communication and interpersonal skills, with an ability to talk with both sides of the business. 

• Work in a fast-growing start-up, experiencing what goes behind the scenes to sustain hyper-growth for a start-up with a physical product!

• Growth and Development – Lyka is growing extremely quickly, which means you will have the opportunity to experience different challenges every day and progressively acquire more responsibilities as our facility and team expands. We provide an annual L&D budget for you to continue your personal development.

• Work for a sustainability focused company – we care about the health of our dogs and our planet. We’re proud to be Australia’s only carbon-negative and plastic-negative pet company and we’re always looking at ways for us improve sustainability practices.
• Be part of a diverse top talent team, coming from widely different backgrounds and geographies.
• 12 weeks of paid parental leave for primary and secondary carers, along side 2 weeks of miscarriage leave in the first twenty weeks. We also offer 18 paid weeks to both primary and secondary carers if you have been at Lyka for over two years.
• Wellbeing assistance & tools to take care of your mental and physical wellbeing so you can do your best work.
• Flexible working: work from where you get your best work done. We have pet-friendly offices and industrial kitchens in Sydney and Melbourne. Onsite days are required for the beginning.
• Pupper parent support to care for your furry friends – flexible arrangements for new pets, pet-friendly offices, discounts, and financial allowance for dog training & care to help them live their best life!
  

We are committed to building inclusive and diverse teams

Lyka is an equal opportunity employer devoted to providing a working environment that embraces and values diversity and inclusion. We celebrate diversity, are devoted to creating an inclusive environment for all staff and encourage people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at the time of application.

About Loam:

At Loam, we have the earth in our hands. As a team of scientists, farmers, and entrepreneurs, we are on a mission to revolutionize agriculture and address climate change. Through our cutting-edge microbial technology, we are enhancing soil health, boosting crop yields, and sequestering carbon to create a sustainable future for farming. We are committed to empowering farmers and promoting regenerative practices that benefit both the environment and their bottom line.

As a fast-growing agricultural startup, Loam offers a dynamic and collaborative work environment where innovation and passion thrive. We embrace diversity and believe that our collective expertise and shared commitment can make a significant impact on the global agricultural landscape.

Join us on this exciting journey as we transform agriculture and build a sustainable future together.

About the Role:

Loam Bio is seeking a Financial Planning & Analysis (FP&A) Manager to join our finance team. Reporting directly to the VP of Finance, the FP&A Manager will lead the financial forecasting and analysis activities, providing insights to drive strategic business decisions and supporting the company's continued growth.

Responsibilities:

• Manage the financial planning, budgeting, and forecasting processes.
• Develop and maintain complex financial models to support accurate and timely reporting and forecasting.
• Analyze financial data, identify trends and patterns, and interpret key financial metrics.
• Prepare and present financial reports, highlighting key findings and actionable recommendations to senior management.
• Collaborate with cross-functional teams to gather necessary data and insights for forecasting and analysis.
• Provide guidance and support to business leaders in developing financial strategies and driving performance improvements.
• Monitor and evaluate business performance against financial targets, identifying areas of improvement and recommending appropriate actions.
• Assist in the preparation of financial presentations for board meetings, investor communications, and other high-level discussions.
• Stay informed about industry trends, economic developments, and best practices in FP&A to continuously enhance forecasting accuracy and analysis techniques.
• Supervise and develop a team of financial analysts, providing coaching and mentoring to support their growth and development.

• Bachelor's degree in Finance, Accounting, Economics, or a related field; MBA or relevant advanced degree is a plus.
• 5+ years of experience in financial planning and analysis, preferably in a managerial role.
• Strong proficiency in financial modeling, data analysis, and advanced Excel skills.
• Extensive knowledge of financial concepts, metrics, and accounting principles.
• Proven track record in developing accurate financial forecasts and insightful analysis.
• Excellent analytical and problem-solving skills, with attention to detail.
• Strong communication and presentation abilities, capable of effectively conveying complex financial information to non-financial stakeholders.
• Experience with financial planning software or ERP systems (e.g., Oracle, SAP) is a plus.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.
• Strong business acumen and the ability to translate financial insights into actionable recommendations.
• Leadership and team management skills, with a track record of developing and mentoring junior team members.

• ​Fast-growing start-up with many opportunities for capacity building and career development
• Work alongside leading scientists and innovators in an international organisation
• Enjoy an inclusive and supportive culture
• Competitive salary and sales incentive based on experience
• Company vehicle and on all road costs provided

Why you should join us:

We're tackling some of the most challenging issues of our time, and we're doing it with a team that's passionate about making a difference. If you're looking for a role where you can use your skills to contribute to a mission that matters, we'd love to hear from you.

Loam Bio is proud to be an equal opportunity employer. We are committed to building a diverse and inclusive team. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability status, or any other characteristic.

Job Description

Reporting to the Site Manager, the Engineering Maintenance Manager is a critical leadership role responsible for the operation and maintenance of all industrial plant and equipment, installations design and upgrade changes.

The key focus of the role is to support Safety, Quality, Production, Continuous Improvement through condition and TPM functions that underpin OEE improvement, inclusive of contractor management, participation and lead where required in project management improvement projects. This role is key for developing the Villawood engineering team.

As the Engineering and Maintenance Manager at our Villawood site you will be self-driven with a strong ability to “get things done” safely and effectively, you will uplift capability across the site to ensure and embed a culture of continuous improvement whilst maintaining the highest safety standards.

Your key responsibilities will be to:

• Schedule, supervise and progress the condition and preventative maintenance practices and schedules to efficiently support the production line equipment and supporting services of the manufacturing process to minimise production downtime.
• Coordinate the requirements for new equipment designs, surveys and maintenance schedules to applicable Australian Standards
• Co-ordinate all contractor support, services and maintenance activity inclusive of cost and quote establishment, induction completion, JSEA completion and other risk assessments
• Lead discussion and implementation on engineering design upgrade improvements.
• Play an active part in highlighting to Site Manager areas for reducing production costs such as waste, setup time etc.
• Maintain critical spare parts inventory.
• Lead team and contractors with focus on safety and regular participation in hazard identification and WHSE campaigns that actively drive a culture of behavioural safety.
• promote improvements to safety systems in use on all equipment and production lines
• Continue development of team and carryout regular Toolbox Talk meetings on Safety and Quality.

Your skills and experience

• Solid experience in a Maintenance team leadership role within a 24/7 manufacturing environment.
• Understanding of OEE, Root Cause Analysis and TPM operations
• Familiar with MEX CMMS maintenance operating system (preferred)
• Familiar with SAP system (preferred)
• Positive record in developing engineering teams.
• Highly developed Safety awareness and ability to drive a safety before production culture.
• Strong mechanical aptitude and an ability to improve plant manufacturing processes.
• Track record of cost improvement delivery.
• Results driven with accuracy and attention to detail.
• Well-developed, effective and collaborative interpersonal skills.
• Lead effectively in a team environment to drive performance.
• Written & verbal communication skills.
• Critical information seeking and analytical ability to fault find and diagnose problems.
• Influencing skills
• Personal drive and results-orientation.

Client Service Representative (AUS)

Sales & Client Relations

Role Reports To:  Supervisor, Client Relations

Job Summary: 

Coordinates customer relationships and supports the Sales Team and Publishers to ensure timely setup of print-on-demand publications and provide advice on all other Ingram services, including IngramSpark to achieve sales growth targets for the business.

Essential Duties:

• Acts as the main print of contact for all Client Service calls and e-mails.
• Processes all publisher queries efficiently and accurately.
• Coordinates receipt and internal processing of title materials from customers to Pre-Media and acts as liaison to communicate issues between Ingram and publishers.
• Ensures that production proof copies are generated, based on customer specifications and are submitted to publisher for approval.
• Assist customer and Sales Rep with EDI Implementation.
• Ensures the timely integration of new content ingestion.
• Implements targeted promotions, aimed at generating additional content ingestion and/or drive volume via presentation of special offerings to existing clients.
• Responsibility for producing and coordinating reporting for customers.
• Maintain up to date and accurate knowledge on the full range of Ingram services, to be able to advise publishers appropriately.
• Maintenance of systems including CMS, CSS etc. to ensure publisher requirements are recorded and actioned accurately.
• Works with internal Ingram teams, both in the UK and US, as necessary, to meet the needs of publisher.
• Proactive signposting of new publishers to and/or migration of existing accounts to Ingram Spark as appropriate or directed by management.

• Increases sales volume via clarification of special offerings to existing clients.
• Assists with Digital Support and eBook customer inquiries.
• Support the Marketing team with marketing campaigns.
• Assist and deliver customer communications.

Other Duties:

• Occasional, essential travel visiting key customers with Sales reps; assisting in review meetings and client training on systems where appropriate.
• Any other duties as may be reasonably required from time to time.
• To be responsible for your own Health and Safety and be aware of factors affecting your colleagues in order to maintain a safe environment.  To report any accidents, potential hazards to your Line Manager immediately.

Knowledge, Skills and Abilities:

Experience: Minimum 1 year client service and account liaison experience preferred.

Education: College / entry level diploma / degree

Key Skills:

• Customer-focused approach as a key member of a small team and to lead by example.
• Attention to detail.
• Administrative skills.
• Ability to prioritise workload and work on own initiative.
• Aptitude for database systems, experience with web browsers, fully conversant with Microsoft Office packages.
• Good levels of literacy and numeracy.
• Problem-solving and solutions-focused.
• Positive and constructive approach to working with others.
• Flexibility is critical – must be able to adapt to frequent change with little or no negative impact to productivity.
• More important than qualifications, is the ability to demonstrate a flexible and positive work attitude, gained in a similar fast-paced work environment.

Essential Physical Demands

• Ability to work flexible hours.
• Standard office environment and mainly sedentary work.
• Ability to travel if required.

Infosys Consulting is the worldwide management and IT consultancy unit of the Infosys Group (NYSE: INFY), global advisor to leading companies for strategy, process engineering and technology-enabled transformation programs.

A pioneer in breaking down the barriers between strategy and execution, Infosys Consulting delivers superior business value to its clients by advising them on strategy and process optimization as well as IT-enabled transformation. To find out how we go beyond the expected to deliver the exceptional, visit us at www.infosysconsultinginsights.com Infosys Consulting - a real consultancy for real consultants.

Infosys Consulting is a global management consulting firm helping some of the world’s most recognizable brands transform and innovate. Our consultants are industry experts that lead complex change agendas driven by disruptive technology. With offices in 20 countries and backed by the power of the global Infosys brand, our teams help the C-suite navigate today’s digital landscape to win market share and create shareholder value for lasting competitive advantage. To see our ideas in action, or to join a new type of consulting firm, visit us at www.InfosysConsultingInsights.com.

Role- Service now Architect

Duration: 3 months

Location : Sydney/ Melbourne

Open for Daily rate sub contracting.

Architect Responsibilities:

• Architecting, building, and maintaining cost-efficient, scalable Solutions based on ServiceNow best practices for our clients.
• Bringing ServiceNow Platform and Enterprise Architecture best practices together.
• Understanding business objectives of the company and creating ServiceNow solutions to facilitate those objectives.
• Designing and supporting Platform Modernization initiatives for more efficiency within the organization – aka digital transformation.
• Designing ServiceNow solutions to meet specific Risk and Compliance Requirements.
• Exploring ServiceNow integrations and other tools/systems to maximize value creation.
• Building and Deploying Data Models based on CSDM and ServiceNow best practices.
• Keeping up to date on best practices/new developments in ServiceNow and publishing points of view on unlocking ServiceNow capabilities, improving ROI, maximizing Customer Experience amongst other things
• Building strong relationships with account teams, sales teams, ServiceNow consultants and other key stakeholders.
• Engaging in Pre-Sales activities to build proofs of concept, demos, and solution designs.

At Infosys Consulting you will discover a truly global culture, highly dedicated and motivated colleagues, a co-operative work environment and interesting training opportunities. Interested candidates please apply for this role to explore a new experience.

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Location: Australia - 100% Remote / Home Working (Must permanently live in Australia & have the right to work without restrictions to apply for this role)

Pay Rate: $33 AUD per hour

Contract: 12-month initial contract (Highly likely to be extended, but no guarantees) - Self-employed contractor. Responsible for own taxes.

Hours of work: 37.5 hours per week - Full Time

Hiring Manager: Julia Baker

Recruiter: Frazer Morton

First things first! What is Twinkl? What is Twinkl's mission?

Twinkl is here to "help those who teach." It's what brings us to work every day. We're proud to create educational resources that can be used at each step of a child's learning journey.

Our award-winning resource collection - created by teachers for teachers - provides unlimited supplementary digital and printable teaching resources at an unbeatable value.

We have over a million editable resources, and new content is added every day. Don't see what you need? Just ask! We make bespoke resources for our members as part of our world-class customer service promise to help those who teach.

We support educators and children across Australia and around the world, and we're committed to transforming lives through education.

Whoever you are, whatever you teach, Twinkl is here for you!

The Role:

Like to hustle? Ambitious and proactive? We’re looking for the right person to join the entrepreneurial teams which comprise Twinkl’s core customer segments. You will be responsible for supporting the ongoing development and growth of our Australia Speech Pathologist (Speech and Language Therapists) community.

You'll start as a solo marketeer, connecting with customers directly via a variety of different communication channels to highlight and demonstrate the benefits of Twinkl's Australia speech and language products and resources. You'll be moving into this position as a team of one with the support of many, so you’ll need to take a rapid iterative approach, employing different marketing and business development techniques to get the message out to customers. You'll be the person responsible for defining, building and managing the right team to support user growth within the Australia Speech Pathologist/Speech and Language customer segment. You will be commercially minded and comfortable in making decisions on where to pursue opportunities. You will be responsible for reporting monthly and quarterly in line with business expectations.

This is a very varied role that involves both proactive strategic planning and reactive work as you pivot and respond to the demands of your growing market.

A typical week could involve any of the following:

• Showing tenacity and drive, and going above and beyond to reach new customers and build your segment.
• Engaging with customers within the Speech Pathologist/Speech and Language market and working alongside the Inclusive Education Segment Manager in Australia and UK Product Owners to develop plans for potential development and direction of speech and language resources.
• Sales and marketing: spreading the word to new customers, whom we can help and support! Managing our Speech Pathologist's social media activity and making sure the right messages reach our customers at the right time.
• Digital optimisation – looking at the overall user experience of the Australia Speech Pathologist/Speech and Language area of the Twinkl site and working with our web and design teams to continuously improve this.
• Business management and strategy – putting plans in place to help achieve our ambitious growth targets. Working with other Segment and Country Managers to understand what’s working and how we can improve.

You’ll work with:

• Rebecca Usherwood - Head of APAC and Country Manager for Australia
• Julia Baker - Australian Marketing Manager, will be your line manager and mentor.
• The Australia Segment Managers team
• The UK SEND and EAL Segment Managers
• The Inclusion product team

To succeed in the role, you will:

• A strong entrepreneurial mindset and a propensity for action.
• Thorough knowledge of the Australian Speech Pathologist/Speech and Language market, and of our customers.
• Have relevant and recent professional qualifications and teaching experience; Undergraduate, Postgraduate or Masters degree in primary education or appropriate equivalent degree;
• Sound decision-making skills and diligent in seizing new opportunities.
• Commercially astute and a strategic thinker who is comfortable taking calculated risks and being accountable for successes and failures.
• Ability to communicate a shared vision and motivate individuals and a team.
• Methodical, highly organised, accurate and execution focused

We're interested in anyone who meets one, or a combination of the following:

• Cares passionately about the education and therapeutic community as well as speech and language therapy.
• Experience marketing a product within the education sector.
• Thorough knowledge of the SALT processes and education system in Australia.
• A minimum of two years experience working as a Speech Pathologist/Speech and Language Therapist.
• Understands what good prioritisation is, and values output and results.
• Is super-positive, optimistic and works well within a range of teams.
• Is resilient and can respond to internal and external feedback positively and professionally.
• A strong entrepreneurial mindset and a propensity for action.
• Sound decision-making skills and diligent in seizing new opportunities

In return for everything you can bring, we can offer you an exciting role in a fast-growing and dynamic business, with plenty of career opportunities.

Here are a couple of the things that make Twinkl a great place to be:

• A friendly, welcoming and supportive culture. We believe work should be fun and always put people before process.
• Flexible working with opportunities to work from home.
• Diversity, inclusion and belonging - our Employee Network Program includes working groups for LGBTQ+, People of Colour, Disabilities (visible and invisible), Women in Tech and Working Parents.
• Continuous Professional Development (CPD) - Our ever-evolving program includes: Monthly progression reviews, Twinkl’s Management Scheme, commercial awareness training, leadership coaching quads, career chats and mentoring.

Our Recruitment Process:

Location: Australia - 100% Remote / Home Working (Must permanently live in Australia & have the right to work without restrictions to apply for this role)

Pay Rate: $33 AUD per hour

Contract: 12-month initial contract (Highly likely to be extended, but no guarantees) - Self-employed contractor. Responsible for own taxes.

Hours of work: 37.5 hours per week - Full Time

Hiring Manager: Julia Baker

Recruiter: Frazer Morton

First things first! What is Twinkl? What is Twinkl's mission?

Twinkl is here to "help those who teach." It's what brings us to work every day. We're proud to create educational resources that can be used at each step of a child's learning journey.

Our award-winning resource collection - created by teachers for teachers - provides unlimited supplementary digital and printable teaching resources at an unbeatable value.

We have over a million editable resources, and new content is added every day. Don't see what you need? Just ask! We make bespoke resources for our members as part of our world-class customer service promise to help those who teach.

We support educators and children across Australia and around the world, and we're committed to transforming lives through education.

Whoever you are, whatever you teach, Twinkl is here for you!

The Role:

Like to hustle? Ambitious and proactive? We’re looking for the right person to join the entrepreneurial teams which comprise Twinkl’s core customer segments. You will be responsible for supporting the ongoing development and growth of our Australia Speech Pathologist (Speech and Language Therapists) community.

You'll start as a solo marketeer, connecting with customers directly via a variety of different communication channels to highlight and demonstrate the benefits of Twinkl's Australia speech and language products and resources. You'll be moving into this position as a team of one with the support of many, so you’ll need to take a rapid iterative approach, employing different marketing and business development techniques to get the message out to customers. You'll be the person responsible for defining, building and managing the right team to support user growth within the Australia Speech Pathologist/Speech and Language customer segment. You will be commercially minded and comfortable in making decisions on where to pursue opportunities. You will be responsible for reporting monthly and quarterly in line with business expectations.

This is a very varied role that involves both proactive strategic planning and reactive work as you pivot and respond to the demands of your growing market.

A typical week could involve any of the following:

• Showing tenacity and drive, and going above and beyond to reach new customers and build your segment.
• Engaging with customers within the Speech Pathologist/Speech and Language market and working alongside the Inclusive Education Segment Manager in Australia and UK Product Owners to develop plans for potential development and direction of speech and language resources.
• Sales and marketing: spreading the word to new customers, whom we can help and support! Managing our Speech Pathologist's social media activity and making sure the right messages reach our customers at the right time.
• Digital optimisation – looking at the overall user experience of the Australia Speech Pathologist/Speech and Language area of the Twinkl site and working with our web and design teams to continuously improve this.
• Business management and strategy – putting plans in place to help achieve our ambitious growth targets. Working with other Segment and Country Managers to understand what’s working and how we can improve.

You’ll work with:

• Rebecca Usherwood - Head of APAC and Country Manager for Australia
• Julia Baker - Australian Marketing Manager, will be your line manager and mentor.
• The Australia Segment Managers team
• The UK SEND and EAL Segment Managers
• The Inclusion product team

To succeed in the role, you will:

• A strong entrepreneurial mindset and a propensity for action.
• Thorough knowledge of the Australian Speech Pathologist/Speech and Language market, and of our customers.
• Have relevant and recent professional qualifications and teaching experience; Undergraduate, Postgraduate or Masters degree in primary education or appropriate equivalent degree;
• Sound decision-making skills and diligent in seizing new opportunities.
• Commercially astute and a strategic thinker who is comfortable taking calculated risks and being accountable for successes and failures.
• Ability to communicate a shared vision and motivate individuals and a team.
• Methodical, highly organised, accurate and execution focused

We're interested in anyone who meets one, or a combination of the following:

• Cares passionately about the education and therapeutic community as well as speech and language therapy.
• Experience marketing a product within the education sector.
• Thorough knowledge of the SALT processes and education system in Australia.
• A minimum of two years experience working as a Speech Pathologist/Speech and Language Therapist.
• Understands what good prioritisation is, and values output and results.
• Is super-positive, optimistic and works well within a range of teams.
• Is resilient and can respond to internal and external feedback positively and professionally.
• A strong entrepreneurial mindset and a propensity for action.
• Sound decision-making skills and diligent in seizing new opportunities

In return for everything you can bring, we can offer you an exciting role in a fast-growing and dynamic business, with plenty of career opportunities.

Here are a couple of the things that make Twinkl a great place to be:

• A friendly, welcoming and supportive culture. We believe work should be fun and always put people before process.
• Flexible working with opportunities to work from home.
• Diversity, inclusion and belonging - our Employee Network Program includes working groups for LGBTQ+, People of Colour, Disabilities (visible and invisible), Women in Tech and Working Parents.
• Continuous Professional Development (CPD) - Our ever-evolving program includes: Monthly progression reviews, Twinkl’s Management Scheme, commercial awareness training, leadership coaching quads, career chats and mentoring.

Our Recruitment Process:

Love getting out on the road, having control over your schedule and the idea of an early afternoon knockoff? A role as a hygiene technician with Initial Hygiene (A Rentokil Initial company) could be what you’re looking for.

Initial Hygiene is looking for enthusiastic, natural-born problem solvers with a great attitude to join our team of hygiene technicians covering the Orange area.

If you’re looking for a job that offers autonomy, flexibility and variety and are looking to be part of an organisation where you are empowered and supported every step of the way, we’d love to hear from you.

Benefits of being part of the Initial Hygiene team:

• A fully-maintained company van including fuel card
• Mobile phone
• Employee cash incentive programs & bonuses
• Company uniform, safety boots and all the tools you need
• Comprehensive induction, training and qualification
• Access to employee assistance program, for you and your family
• Ongoing learning and development
• Career Progression, many of our technicians have expanded into managerial, supervisory or cross functional roles
• ...and more!

At Rentokil Initial, we take care of the training, but what we do need from you is:

• Valid driver’s license
• As part of the recruitment process, you will be required to complete pre-employment medical, references and police checks
• Confident using a mobile phone service app/tablet

About Rentokil Initial (Parent company of Initial Hygiene)

At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.

From washrooms, to aged care homes, to office plantscaping and classrooms – we're there, ready, bursting with passion and pride to make a positive difference for our customers and communities.

Job Purpose:

• Manage deliverables for retail projects at different stages within a large programme of works
• Key point of contact at project level between T&T and client delivery project manager

Responsibilities:

• Responsible for project deliverables through the life of the project including Estimating, Procurement, Contract and Post Contract activities for projects value between $1m to $10m
• Develop good working relationships with client project management team and internal cost management team
• Gain a good understanding of the processes, tools and best practice templates used to meet our deliverables
• Gain a good understanding of the terminology and ways of working within the retail sector
• Providing Client with cost advice for budget purpose including cost planning of upcoming projects (New Stores and Renewals).  This may include site walks within NSW.
• Clearly understand our scope of service and carry out commission management functions at project level

• Are you a Digital Marketing Manager or Performance Media Specialist who is ready to embark on a new journey with one of Australia’s leading brands?
• Are you passionate about a role that drives efficiency and effectiveness for paid media spend, analytics, reporting, collaboration with marketing teams and stakeholder management?
• 12 month maximum term contract opportunity with hybrid work arrangements available

We are seeking an experienced Performance Marketing Manager to join the NRMA’s Brand and Marketing team on a 12 month parental leave maximum term contract. This role is responsible for performance media lead generation for all NRMA Roadside & Membership products in collaboration with key marketing, digital and product teams and managing performance marketing campaigns and reporting with the media agency.

This role will also provide a high level of support and consulting to the digital and marketing teams across the NRMA group of companies to assist with developing excellence in customer journeys, online customer experience, and to lead and build culture and processes that enable a customer first mindset and data led decision making to achieve business objectives.

Specifically, you will be required to:

• Contribute to develop and maintain Performance Marketing strategies for all product areas including the development of annual plans that define budgets, strategies and KPIs
• Manage a performance media budget
• Work collaboratively with stakeholders within the wider marketing group and more broadly across the business including providing support on strategy and budget
• Develop consistent test and learn frameworks encompassing targeting, ad copy, ad design and landing page variations
• Manage media agencies to develop & implement SEM campaigns
• Monitor SEM performance daily and weekly as required and host monthly performance review and planning meetings with internal stakeholders and media agency
• Define and implement KPI’s that are consistently understood and shared across agencies and the business
• Keep up to date and provides thought leadership to team e.g., emerging digital strategies and available tools, including social media marketing, attribution, and programmatic media buying
• Ensure ongoing optimisation of established campaigns versus new tests
• Establish frameworks, track and analyse performance of our media/digital channels & investments including interpretation and reporting of trends, recommendations and insights to optimise future performance
• Responsible for data visualisation through Data Studio, reporting and presentations, delivering compelling representations of data that tell a story
• Work with the digital team to ensure that site tracking is in place to optimize campaign traffic conversion and ROI measurement of all campaign activity
• Manage financial budgets alongside forecast trackers, internal finance team, media planning team and media agency as well as managing aged debt for both performance and all internal teams
• Manage the media agencies planning team regarding MBAs & invoicing
• Provide monthly updates and reviews to internal stakeholders including the GM of Marketing.

What You'll Bring

• Tertiary level qualifications (eg bachelor degree) in a relevant discipline (desirable)
• Background in agency or client-side with experience in motoring, travel and tourism industries (desirable)
• 5+ years’ experience in similar digital marketing and/or media roles
• Track record in development and implementation of performance strategies that have had a demonstrable impact on commercial outcomes
• Strong stakeholder management and communication skills
• Extensive knowledge of publishers and media vendors, including latest ad tech solutions
• Significant experience with performance media and campaign performance metrics with a focus on revenue outcomes
• Advanced use of Google Analytics for analysis and reporting.

What's in it for you?

At the NRMA, we know everyone leads unique lives, and it’s about those things that add up to make life both at work and outside of work just right for you.  

• Free MyNRMA Membership which gives exclusive member marketplace benefits including discounts on fuel, health insurance, gym memberships, movie attractions & experiences, cafes & restaurants and many more
• Employee Referral Program where you may be eligible for a $2,000 referral bonus fee
• Opportunity for ongoing training and career development
• My Thanks reward and recognition program for great contributions to the team
• Opens the door to further career opportunities in the wider NRMA Group
• Recognised on the AFR 2022 Boss Best Places to Work List

At the NRMA inclusion and diversity are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. It fuels our innovation, promotes flexible ways of working and connects us closer to our members and the communities we serve.

Successful applicants will be required to complete pre-employment checks.

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. The NRMA is not responsible for any fees related to unsolicited resumes.

• ASX 300 listed financial services organisation
• Flexible & hybrid working arrangements
• Sydney location

Do you want to:

• work in an organisation where 98% of all team members believe that their manager genuinely cares about their well-being and feels valued?
• understand the strategic direction of your organisation and how your effort contributes to success?
• work in an inclusive environment who is proudly a WGEA Employer of Choice for Gender Equality?
• work for a climate Active CERTIFIED Carbon Neutral fleet management organisation?
• be recognised and rewarded for your performance?
• work for an organisation where ‘C-A-R-E’ are their values?
• have career opportunities, a voice that’s heard, and a fast-paced, dynamic yet flexible working environment?

If so, then FleetPartners might be the place for you.

FleetPartners Group is an ASX 300 listed financial services, vehicle management, and employee benefits company. We support all types and sizes of businesses to acquire and effectively manage their vehicles, with over 93,000 vehicles currently under management. We also help everyday Australians to maximise their salary by administering employee benefit programs and help them to get into the car of their dreams.

Who we’re looking for:

You will be responsible for developing strong business relationships with a strategic focus on client retention and growth.

What you’ll be doing:

Corporate Objectives

• Continue positive growth of the FleetPartners Novated contract base. Cross sell our present product offering of Novated and Salary Packaging throughout our client base in Australia & New Zealand
• Consistently evolve our systems achieving operational excellence through innovation and the effective use of IT technology and automated processes
• Continual corporate evolution, encompassing sustainability, corporate structure, culture, learning and development – future success planning, people, presence, process and product
• Incorporating the Group core values as the foundation of all actions, initiatives and communications

Divisional Objectives

• Ensure FleetPartners continues to grow in the marketplace by identifying new opportunities, effectively managing and increasing the existing client relationships, meeting and exceeding client back book growth and saturation
• Ensuring FleetPartners continues to be a leader in the marketplace maintaining the established 97% customer retention rate, delivering unsurpassed service
• Proactively contributing to the management of profitability via effective marketing techniques and client management, remaining relevant in the competitive landscape and building on the FleetPartners value offer of exceptional customised service.
• Identifying opportunities and developing strategies that ensure documentation of process, discipline, efficiencies and productivity improvement, are implemented in all areas of the division.
• Responsible for maximising client relationships across a select group of clients hence ensuring customer retention and account growth for FleetPartners nationally through effective communication, consistency, accuracy and timeliness in all aspects of client management.
• Provide exceptional customer service to all clients, customers and team members in Australia.
• Ensuring required administrative processes are managed effectively in order to ensure FleetPartners operates in accordance with the company standards, financier requirements and meets and exceeds all KPI’s (visitations, contact, program growth and customer service satisfaction).
• Exhibiting the Group’s values - Leading by example at all times, promoting the positive, professional and unique image of FleetPartners.

Client Relationship Management

• Ongoing management of client/customer relationships
• Develop Novated Lease customers
• Assist Business Development Managers with new client implementation including engagement strategy
• Presenting employee education sessions with relevant clients
• Conduct marketing initiatives such as site consults and webinars
• Identify new opportunities within current customer base through business reviews
• Develop, build and maintain personal client/customer relationships
• Ensure promotion of solutions to clients/customers that add value and further entwine FleetPlus Customer relationship
• Achieve set targets
• Cross-sell salary packaging products

Administration and Documentation

• Ensure up to date electronic records of client/customer visits within systems
• Manage aspects of customers for optimum return to both customer and FleetPartners
• Ensure all system data is up to date and with relevant and ongoing information
• Ensure all customer meetings are completed with a follow up note within 24 hours outlining action points and summarising outcomes
• Ensure Strategic Reviews are completed for all Focus clients
• Responsibly and proactively manage all ad hoc responsibilities

Communication

• Ensure optimum communication across all clients
• Market the full range of products and services
• Use electronic diaries to effectively manage and communicate time
• Conduct regular client visits
• Complete Client visit Reports within 24 hours for all client visit activity
• Effectively respond to escalated customer queries in a timely manner
• Liaison with relevant Company HR/Finance personnel re execution of Novated Deeds
• Presenting employee education sessions with relevant companies
• Attend weekly team WIP meetings prepared with relevant useful information aimed at improving sales and customer relationships
• Provide ideas to National Manager Novated Relationships to ensure company always innovating and implementing best practice
• Work closely with all team members to provide the optimal service to our clients

• Tertiary qualifications in Sales and/or Marketing advantage
• Experience in Relationship Management/Account Management/Business Development role
• Novated Industry experience advantage
• Intermediate working knowledge and capability with Microsoft office especially Word, PowerPoint, Publisher and Excel, in addition to other program experience and exposure
• Working knowledge of Salesforce.
• Ability to report effectively
• Strong attention to detail
• Comprehension of the company history, development and future objectives

• 7 additional days of annual leave per year.
• 16 weeks paid parental leave for primary careers, regardless of gender and with no minimum tenure and 4 weeks paid leave for secondary carers.
• a ‘Dress for your Day’ policy.
• flexible and hybrid working arrangements.
• Rewards programme, including a range of discounts from a variety of retailers
• an extensive range of other employee benefits.

Position:  Business Operations Coordinator

Datacom Location:  Brisbane

Our Why 

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. 

About the Role (Your Why)  

Our offices are based in Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/life balance. We therefore leave it to you and the team you join to figure out what works best!

NOTE: This role is available for Australian citizens and residents only.

What You’ll Do   

• Load projects/contracts into the ERP and PSA toolset. 
• Load variations, sales orders, purchase orders, resource plans, and other artefacts into the ERP and PSA toolset. 
• Maintain financial records and provide regular reports on project spending and budget status. 
• Collaborate with project managers and team members to ensure that financial processes and policies are understood and adhered to. 
• Monitor project spending/WIP and ensure that invoices are processed in a timely and accurate manner. 
• Provide training and support to project teams on systems, tools, processes, and reporting. 
• Exhibit strong technical writing skills and create user guides, training materials, and documentation. 
• Provide support for audits and financial reviews, including preparation of documentation and review of findings. 
• Monitor system hygiene and follow up stakeholders for compliance. 

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs. 

What You’ll Bring  

You will be an exceptionally professional person who has incredible communication skills - both written and verbal. You have demonstrated Project Administration or Project Contractual/Commercial Administration and Project Financial Analysis experience, or experience in Project Delivery Coordination. You have a detailed understanding of the end-to-end Sales to Project Delivery Lifecycle. You can demonstrate a strong ability to work effectively in a very fast paced and continually changing environment and respond quickly and easily to changing demands, deadlines, and priorities. We are looking for: 

• Someone who is passionate, with great interpersonal skills and strong attention to detail. 
• IT Outsourcing Industry experience. 
• Industry standard certification and/or bachelor’s degree in finance, business, accounting, Project Management or related field. 
• At least 3 years of experience in project financial administration or a similar role. 
• Strong understanding of Project Methodologies. 
• Experience with Enterprise level ERP’s. 
• Strong understanding of financial accounting principles and budgeting practices. 
• Experience with Microsoft Suite applications, such as MS Project, Excel, Outlook, PowerPoint or similar equivalent tools. 
• Excellent analytical and problem-solving skills. 
• Excellent communication and interpersonal skills. 
• Ability to work effectively in a fast-paced, deadline-driven environment. 
• Ability to work independently and as part of a team. 

Why Join Us Here at Datacom? 

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported. 

What you get to do in this role

• Drive root cause investigations for the high impact/high visibility escalated issues.
• Collaborate with the cross functional teams to achieve the best resolution for our customers.
• Ensure the prioritization, planning, and execution of problems to achieve the best results for the company and our customers 
• Develop and implement evidence-driven quality and process improvement initiatives across the organization 
• Contribute to the design of the Problem Management process, data modeling and reporting
• Leading by example to cultivate and maintain a culture built on teamwork and collaboration.

Job Summary

We have an exciting opportunity for an experienced Digital Product Design Manager to the EC Digital team at AECOM. In this role, you will lead the development and implementation of computational design solutions within our engineering company. The successful candidate will be responsible for driving innovation in our product offerings by leveraging cutting-edge computational design technologies. This role requires a strong understanding of engineering principles, a keen eye for market trends, and the ability to collaborate with cross-functional teams to deliver high-quality products.

You will own the development programme for a portfolio of custom-built internal tools, where you will be the critical interface between the business, our software development team, and our technology partners. Your initial focus in this role would be managing the Computational Design development programme collaborating with the Technical Lead, but the role will extend to other programmes over time.

This position will offer flexibility for a hybrid work schedule and will be based out of Sydney, Australia.

Key Responsibilities

Strategic Planning

• Develop and execute a comprehensive strategic plan for the integration of computational design into our product portfolio.
• Conduct market research to identify emerging trends, competitive landscape, and customer needs in computational design within the engineering sector.
• Collaborate with senior leadership to align the computational design strategy with overall business objectives.

Product Development

• Lead the end-to-end product development lifecycle for computational design solutions, from ideation to launch.
• Work closely with engineering teams to define product requirements, ensuring alignment with technical capabilities and customer expectations.
• Foster a culture of continuous improvement, staying abreast of advancements in computational design methodologies and incorporating them into our product roadmap.

Cross-Functional Collaboration

• Collaborate with cross-functional teams, including engineering, design, marketing, and sales, to ensure seamless integration of computational design solutions.
• Act as a bridge between technical and non-technical stakeholders, translating complex computational concepts into understandable business terms.
• Foster a collaborative environment that encourages knowledge sharing and interdisciplinary problem-solving.

Project Management

• Develop and manage project plans, timelines, and budgets for computational design initiatives.
• Coordinate with project teams to ensure timely delivery of milestones and proactively address any issues that may arise.
• Implement agile methodologies to adapt to changing requirements and ensure flexibility in project execution.

User Experience and Feedback

• Work closely with the design team to prioritize user experience in computational design solutions.
• Gather and analyze user feedback through various channels, incorporating insights to improve product features and functionality.
• Conduct usability testing and iterate on product designs to enhance user satisfaction and adoption.

What We Are Looking For

To be successful in this critical role, you will need to have significant relevant experience in successfully managing software products, as well as in software development in industrial/technical organizations. You will have a sound technical understanding of product architecture to ensure alignment between desired outcomes and product capability. Experience in User Experience (UX) design would also be highly valued.

As a member of the Enterprise Capabilities’ Digital team, you will work closely with the other members of the Global Digital Teams on developing solution to supplement engineering platforms and applications to be deployed on projects around the world.  The global digital team will work close with other digital professionals around the world to advance AECOM’s global digital strategies and priorities.

As part of an international and fast-growing community, we are currently recruiting for a Senior Manager within our Financial Services Digital Transformation, Data and Technology team in Sydney, Australia. As part of the team, you will be part of an entrepreneurial team to combine your passion and experience with the Sia Partners global assets and expertise. 

As an experienced financial services technology consultant, you will use your extensive network of connections to acquire new clients and grow the firm. You also have the ability to expand your network to strengthen current relationships and cultivate new ones. 

The ideal candidate will lead sales and delivery engagement with existing clients and identify new opportunities within their network of relationships. You will be comfortable leading proposals, with leadership supervision and team support. You serve as the point of contact to provide industry guidance, strategic direction, and implement best practices for the organization. 

You will be comfortable working with teams in diverse and dynamic environment, solving some of our clients’ most challenging problems. 

Responsibilities

Consulting 

• Lead and deliver projects, including project and team management. Provides support to clients on complex issues or in difficult situations; leads strategic meetings, and shares knowledge and know-how 
• Leading delivery projects with Financial Services clients on a wide range on topics such as: 
  • M&A technology due diligence and post-merger integrations 
  • Core systems replacement, renewal and implementation 
  • Technology, Data and AI strategy, architecture and roadmap development, in alignment with corporate strategy   
  • Technology evangelist and innovator across the industry and technology landscape to ensure alignment with emerging and leading-edge technology. 
  • Cloud strategy, architecture and migration, including implementation and integration with third-party solutions. 
  • Machine learning, AI and statistics, including developing predictive models of decision making, supervised and unsupervised learning algorithms, econometrics, forecasting, quantitative diagnosis. 
  • Waterfall, scaled agile and technology product delivery 
• Lead project estimating, maintaining project metrics, and commercial management 
• Time management, problem solving, use of tools and methodologies, explanation of ideas, meeting management, team collaboration, and proficient handling of client relationships  
• Strong verbal, written and interpersonal communication skills. 

Business Expertise 

• Play a pivotal role in the cultivation of expertise, serves as a technology subject matter expert and represents Sia Partners 
• Play a key role in the development of new strategic solutions (squads), and contributes valuable insights and perspectives to enhance the efficacy of the organization’s strategic decision-making process 

Business Development 

• Actively engaged in go-to-market, origination, creating awareness, building the brand, and increasing reputational capital of Sia Partners 
• Use market presence and personal network within the Australia Market to support business development and expand trusted relationships 
• Identify opportunities for new business and lead bid teams to deliver innovative proposals 
• Supporting the development of new offers that leverage and expand upon Sia Partners global technology, data and AI solutions, partnerships and platforms (e.g. Heka.ai, SIA GPT) 
• Develop strong vendor relations across the local and national market with key vendor technologies including Microsoft, SAP, Snowflake, Oracle and AWS. 
• Providing technical advisory and support with business development activities and sales. 
• Providing sales opportunities through vendor relations and technology based market activation strategies. 

People Management 

• Provide career management to team members, including establishing goals, coaching and evaluation to establish a high-performance team  
• Provide guidance and mentorship to junior team members 
• Support recruitment to select outstanding candidates, and support their successful onboarding into the team 

Delivery 

• Deliver on a range of client assignments, usually as part of an on-site project team (some travel may be required) 
• Manage portfolio of work from small to large projects, developing and maintaining trusted relationships with key client stakeholders  

Leadership  

• Assist in developing thought leadership and building solutions and methods 
• Develop exceptional trusted advisor relationships with our clients 
• Contribute to the development of high-quality technical offerings 
• Build on the Sia Partners culture of Excellence, Entrepreneurship, Innovation, Teamwork, Care & Support and Wellbeing within the practice and our people  
• Lead internal corporate initiatives 
• Manage team of resources to deliver high-quality work products 
• Apply strategic and critical thinking to develop recommendations that address client challenges 

Specific areas of expertise: 

A proven track record of managing the formulation and delivery of end-to-end digital transformation, data, AI, IT advisory and/or enterprise technology projects in Financial Services. The ability to lead teams in a project is a critical skill required in our clients projects. 

Desirable experience in one or many of the following: 

• Programme, portfolio and project management 
• Data Privacy / Data Protection 
• Financial Crime / Fraud Technology  
• ESG and Sustainability Technology Delivery 
• KYB/KYC technology and data platform 
• Hyperscaler cloud platform delivery 
• JIRA / Confluence or similar agile tooling experience