The City of Parramatta is going through unprecedented change and transformation as it becomes Sydneys Global City. The intensity of growth and investment in City of Parramatta means that Council, their partners, and community have a once-in-a-generation opportunity to shape the Citys future and ensure it is culturally, socially, environmentally, and economically sustainable. 
About the role 
This position is responsible fordelivering exceptional customer service to the business. As the first point of contact, you'll be responsible for looking after ICT related incidents and requests to support the daily operations of the organisation. Daily, you will triage and resolve incidents and focus on first call resolution with core business applications and end-user devices according to our standard SLA's. 
This role will be working on a 7-day rotating roster so flexibility to work on the weekends will be required. On a day-to-day basis your role will involve:


... Click here to view more detail / apply for ICT Service Desk Officer

Target Business Services
Location: 1/15 Alloa Rd, Maddington, WA 6109, Perth
Salary: $74,000 plus 11.5% Superannuation

Our client AHS Works Pty Ltd, operating as Great Aussie Patios, specializes in design and installation of patios, carports, pergolas and outdoor living solutions. The business has been successfully operating in this industry since 2000 and has built a solid reputation for delivering quality products and exceptional customer service.

With a strong emphasis on customer satisfaction and innovation, Great Aussie Patios has built a stellar reputation for its exceptional craftsmanship and commitment to excellence. By combining experience, dedication, and a customer-focused approach, the company continues to transform outdoor living areas for clients across the region.

As the Client Service Manager, you will play a pivotal role in maintaining and enhancing the customer experience at Great Aussie Patios. You will be responsible for overseeing customer service operations, ensuring seamless communication between customers and organizational units, and driving initiatives that align with customer expectations.

This role is ideal for an individual with a solid background in customer relations, team management, and strategic planning, who can thrive in a dynamic, client-focused environment.

Minimum Requirements:
• AQF Associate Degree, Advanced Diploma, or Diploma.
• Alternatively, at least three years of relevant experience can substitute for formal qualifications.
• A minimum of 2 years of relevant experience in a similar role is required.

Key Responsibilities:
• Develop and review policies, programs, and procedures to enhance customer relations and service standards.
• Lead, motivate, and develop the customer service team to ensure high levels of performance and satisfaction.
• Plan and implement after-sales services, focusing on customer satisfaction and the performance of goods and services provided.
• Identify opportunities to modify and improve services to better meet customer needs.
• Liaise with other organizational units and service agents to address and respond to customer expectations effectively.
• Oversee the resolution of customer complaints and ensure timely follow-ups to maintain customer trust and loyalty.
• Analyze customer feedback and market trends to recommend strategies for service improvement.
• Monitor customer service metrics and report on performance outcomes.
• Collaborate with marketing and sales teams to align customer service initiatives with broader business goals.
• Ensure compliance with company policies and industry regulations in all customer service processes.

Skills, experience and attributes:
To be considered for this opportunity you must have:
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Strategic thinking and problem-solving capabilities.
• Proficiency in customer relationship management (CRM) software and tools.
• A proactive approach to identifying and addressing customer needs.
• High level of organizational and time-management skills.
• Ability to work independently and collaborate with cross-functional teams.

If you are passionate about delivering exceptional customer service and have the skills and experience required, please send your resume and cover letter to [email protected].

AHS Works Pty Ltd is committed to equal opportunity employment and encourages candidates from all backgrounds to
apply.

Please note only shortlisted candidates will be contacted and your application will be treated as strictly confidential.

Contribute to our mission, Technology for Life.
Are you a hands-on technician with a passion for auto-electrics and motivated to learn, develop, and become a ?go to person? in our Notting Hill workshop? If so, this just might be the perfect opportunity for you to work with a company that provides job stability and opportunities to grow a great, long-term career.
Reporting into the Interlock Service & Installation Manager, the new Automotive Technician (?AT?) will be based at our Notting Hill, VIC workshop. The AT is to play a key role in the handling of Draeger Interlock devices and serving customers.

Installation of Draeger alcohol interlock devices into vehicles;
Demonstrate and train participants on the correct use of Draeger alcohol interlock devices - Interlock Alcohol Program (draeger.com);
Conduct periodic servicing and repair of the devices;
Provide excellent, personalised customer and technical service;

... Click here to view more detail / apply for Interlock Service Technician

Job Description
About Us Since , Bearing & Engineering Supplies Ltd has been a trusted supplier of high-quality bearings and engineering products, known for friendly service and a commitment to excellence. Our team's dedication to quality, knowledgeable staff, and exceptional customer service has driven our growth over the past 40 years.
The Role We're seeking a Customer Service representative in Nelson to support our marketing efforts and sales team. This full-time role is ideal for someone with both marketing and customer service experience, offering the chance to engage with customers while showcasing your digital marketing skills.
Key Responsibilities

Customer Engagement:

Support customers via phone, email, and in-person to meet their needs and ensure satisfaction.
Recommend suitable products based on customer needs and product knowledge.
Couter sale support.

Marketing Coordination & Content Creation:

Update marketing materials


... Click here to view more detail / apply for Customer Service Representative (Marketing)

Service | Welshpool, WA


Closing date: 30/11/



Rheem is committed to delivering technical product excellence and industry best practice standards. It's an exciting challenge that requires a team of talented, passionate people with a diverse set of skills. Rheem depends on people to power our innovations and help shape the future of products that impact people's lives every day.
Why work for Rheem?

Work within the Perth metropolitan area.
Be allocated a fully maintained Nissan Navara Ute.
Be provided with specialised tools and equipment Laptop uniform.
Discounts on Rheem products.
Access to our Employee Assistance Program and Safety and Wellbeing initiatives.
Earn attractive quarterly bonuses based on performance.

About the role
An opportunity has become available for a Supervisor to join our WA Service team based in Welshpool. Reporting

... Click here to view more detail / apply for Service Supervisor WA

At TOMRA we are all about Clean Loop Recycling! Our reverse vending technology enables the collection of used drink containers to ensure that containers have the best chance of being turned back into containers again. It is part of a continuous recycling process which we call Clean Loop Recycling, to ensure that fewer resources are used, less energy is wasted, and containers do not end up in our oceans, streets, or landfill. We?re proud to be collecting containers across Australia, with over 340 collection points across?NSW. In addition, we have state-of-the-art Recycling Centres in?Queensland, Northern Territory, Western Australia and Victoria.? 
As a ?Looper? at TOMRA, you will be working amongst a team of people, who are very passionate about doing good for the environment and our community.?? 
TOMRA is an equal opportunity employer, where we recognise the diversity of our workforce and community ? be it on the ... Click here to view more detail / apply for Field Service Technician

We?re a world leader in gaming entertainment operating in 90 countries across the world, with a diverse range of products and services, including electronic gaming machines, social gaming and casino management systems. Our mission is simple, we create the world?s greatest gaming experience, every day!

What You'll Do
As a Field Technician you will play a crucial role in getting out on the road and visiting our customer venues for service calls as well as providing a full range of technical support.  
You will be servicing our customers based around Bendigo and Ballarat area.
Some key responsibilities include:

Complete preventative maintenance and reactive repairs on the full range of Gaming equipment
Perform equipment upgrades, modifications and game change conversions
Work with the team for installations and removal of gaming product as well as relocations
Capture and update all activities in
... Click here to view more detail / apply for Field Service Technician

Contemporary Catering is a family owned and run business providing specialist catering services into Aged Care facilities of the highest standard since . We operate in over 40 locations throughout Victoria employing over 700 staff. We offer Opportunities for career development and progression. 
The role of a Food Service Assistant in an Aged Care facility is busy as it is rewarding.
You will be required to,

provide high customer service to residents when serving meals.
assist with basic food preparation.
set up for meal service and clean down afterwards etc.

Part-time positions available, and shifts are offered throughout all 7 days to suit your availability from 6:30am to 8:00pm
Prior hospitality experience is highly valued but not mandatory. A certificate in food safety is recommended. Additionally, you may be required to hold a National Police Check or a NDIS Worker
... Click here to view more detail / apply for Food Service Assistant

Service Centre Administrator Weir Minerals Perth Airport Onsite Purpose of Role: To carry out efficiently and professionally all tasks relating to administration duties of the Perth Airport Service Centre.
Supporting the Service Centre in administrating and coordinating service projects and jobs which includes maintenance of the SAP database, creating and managing job file documentation, quoting, job related purchasing, workflow processing, maintaining of ISO compliance databases, entering payroll data and general administration tasks. Why choose Weir: Be part of a global organization dedicated to building a better future: At Weir, the growing world depends on us. It depends on us constantly reinventing, quickly adapting and continually finding better, faster, more sustainable ways to access the resources it needs to thrive. And it depends on each of us doing the best work of our lives. It?s a big challenge ? but it is exciting. An opportunity to grow your own ... Click here to view more detail / apply for Service Centre Administrator

About the role


Join our successful and tight-knit team in our Steelforce   branch in Perth   as a  Customer Service Representative  You will be working closely with both our Sales and Operations teams, to ensure customers have a positive experience with us. This is an exciting opportunity for someone looking for a career change or to build on their existing customer service/sales experience.  
Your responsibilities will include:   

Managing customer enquiries via phone, email and in person
Processing cash sales, quotes and orders
Preparing reports
Maximising sales opportunities
General administration duties

You are a team player with an exceptional customer focus, strong attention to detail and you thrive in a busy environment. You will be an enthusiastic and tenacious individual







... Click here to view more detail / apply for Customer Service Representative

What You Need to Know About Your New Role