We are seeking a dynamic and collaborative Hydraulics Technician for rebuilding components and power units, as well as installation and commissioning of large hydraulic projects.

Reporting to the Service Supervisor, the Service Technician will be expected to:

• Rebuild and test Bosch Rexroth components, including hydraulic pumps, motors, and wheel drives
• Perform fault-finding diagnosis and product analysis reporting on workshop-based projects
• Refurbish hydraulic power units
• Study system requirements and develop proactive responses to faults, maintenance, or modernization topics
• Order and gather components, perform tests, and identify further repairs
• Maintain customer confidentiality
• Prepare service quotations and follow up with customers
• Upload all relevant internal service documentation, including vendor quotations, delivery dockets, service quotations, and service reports
• Ensure quality control through documenting tests and installations, including supplying customer documentation

The ideal candidate will be energetic, team-oriented, and have a strong attention to detail. Have a passion for delivering high-quality service to our customers and interest in hydraulics.

We are open to supporting applicants with all mechanical or diesel mechanical qualifications, and experience in engine/transmission rebuilding, as we will support and train your transition into hydraulics.

• With your experience, create an impact on our guests in this hands-on casual role
• Ensure our guests have a great experience and make holiday memories
• Find your balance with flexible work hours over a 7-day roster

What you’ll do:

You will provide an exceptional experience to our guests from reservation and throughout their stay, creating lifetime memories.

We have 2 casual positions available, approximately 15-25 hours per week, with shifts rostered anytime between 7.30am-7.30pm.  Some weekend and public holiday availability will be required.

On a daily basis you will:

• Complete reception tasks such as taking bookings, preparing invoices, checking guests in and out
• Answer phone and email enquires promptly and professionally
• Communicate with other departments to ensure rooms are ready for guest arrivals or to ensure guest needs are met

What you’ll bring:  

• A reputation for providing excellent customer service and to engage in great conversations with guests.  Customer Service experience is the key - we can train you on the rest!
•  A vibrant attitude with the ability to work effectively as part of a busy team
• Problem solving skills including the ability to apply in a workplace context
• Flexibility to work across other areas of the business if required - we are all one team and pitch in to help when needed.

What’s in it for you?

At NRMA Parks & Resorts our benefits include more than just great discounts. Here's a taste of what you can expect:

• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
• Our reward and recognition program 'My Thanks'
• Employee referral program where you may be eligible for a referral bonus of up to $2,000
• Grow, progress or relocate with us and move around the country to one of our many other holiday parks or resorts.

Know you belong:

At NRMA Parks and Resorts we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected no matter what background or experience. We welcome people from all walks of life and embrace unique perspectives.

Are you nodding your head as you read this?  Ready to roll up your sleeves and really make a difference? Apply now!  We cannot wait to hear from you!

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks.

As our casual Customer Service Agent, you will provide professional and efficient first points of contact for our customers and visitors within our facilities.  

Being a member of our Customer Service team, you’ll ensure a great experience in all contacts, both reactive and proactive, to achieve the best service outcomes for customers. In addition to this you’ll act as concierge for your facility; this entails coordinating the logistics and accurate documentation of deliveries. 

We have opportunities for experienced customer centric individuals to join us on a Casual basis with the potential to work across our Brisbane site. Work the hours that work for you! 

• Working location: Brisbane City, Fortitude Valley
• Working hours:15-25 hours/week, preferably with a minimum 3 working days of availability

To be successful in this role you’ll have: 

Customer Focus 

• Greet all visitors to facility in a timely, courteous, and professional manner. 
• Work with internal teams around the country to deliver a seamless customer experience. 
• Provide accurate advice and guidance on customer service requests and incidents. 

Concierge 

• Take telephone calls to facility from both internal and external customers. 
• Assist with coordination of customer and company events and activities at facility. 
• Conduct site inductions with visitors, in coordination with Facilities team, and scan induction paperwork. 
• Conduct audits of critical facility stock and replenish levels as required on: 

Support 

• Provide prompt and friendly communication to customers in person, via telephone, email, and ticketing system. 
• Action internal and external customer requests via all the internal request systems; email, via phone or face to face.  
• Provide first level resolution where possible or escalate requests and incident to the appropriate resolver group.  

What you’ll do

tyreconnect aim to create a hassle-free tyre purchasing experience for B2B customers. Their seamless eCommerce platforms provides all the big tyre brands to a vast array of dealerships, mechanics and tyre stores.

This is your opportunity to assist our customers through their journey and support them with their needs, driving both customer satisfaction and loyalty in a positive direction. 

• Share expertise to provide exceptional customer support and assistance across multiple channels, such as phone, email, web and live chat. 
• Collaborate in a fast-paced environment, you will be responsible for answering inbound customer service queries (voice and digital).
• Develop and support solutions with the day-to-day operations within the tyres business through tasks such as, product support, suppliers and logistics providers as well as some administrative tasks.

Food & Beverage Manager

Are you a passionate foodie who is not afraid of thinking outside the box? Then, we have the job for you! As a Food & Beverage Manager, you will strategically lead the team to take guest satisfaction to the next level in the world renown wine region of Barossa Valley. 

As a Food & Beverage Manager you will assume full responsibility for managing every facet of our food & beverage department encompassing areas such as restaurant, bar, pool bar, room service, banqueting and events. 

In this role you will:

• Oversee all operational aspects of the Food & Beverage Department and develop innovative and insightful strategies for optimising guest experience and revenue performance.
• Leverage your extensive expertise to guide and mentor your team, ensuring they consistently curate memorable moments for our guests
• Collaborate closely with Heads of Departments and have input in creating menus, wine lists and beverage offerings
• Manage all administrative and planning aspects of the department, including scheduling, reporting, package and promotion development, recruitment, personnel management and ordering.