The Missing Link has been operating in Australia for over 26 years, helping businesses achieve their goals through IT transformation with our core offerings; IT & Cloud, Cyber Security and Automation.

Today, The Missing Link is one of the most awarded IT companies in Australia – recognised mainly for our people and processes. With over 190+ staff and 25+ different countries represented in our business, we’ve cultivated a respectful and positive workplace where everyone feels valued, respected and empowered. We pride ourselves on our training and development that ensures our staff can grow their careers alongside our growing business.

Our people are our difference, and we are always looking for amazing talent to join our team. If you’re looking for a highly successful, inclusive and fast-growing workplace, we’d like to talk to you.

About the role

This is a great time to join our infrastructure engineering team as it embarks on a transformational journey to support the growth of our business. Reporting to our Service Operations Manager, you will be a key member of our fast-paced team.

Key Responsibilities:

• BAU for L3 escalations
• Priority 1 / Priority 2 incident management for services and platforms
• Performing minor and major infrastructure changes
• Take a lead role in reviewing IT environment and technically assist in onboarding clients
• Proactively provide recommendations on best practices where improvement should be made
• Mentor and develop our L1/L2 team by knowledge sharing and leading by example
• Proactively identify and raise technical issues that could lead to potential risks
• Documentation of our services and platforms as well as processes and guidelines
• Maintain a knowledgebase for our technical staff
• Improving knowledge and skills by contributing to business related trainings and exams
• Work with our Security Team / SOC on security improvements and vulnerability remediations
• Pager Duty

• Minimum 8 years’ experience or more as a Systems Engineer or similar role
• Minimum 3 years’ MSP experience
• Proven record and practical knowledge for core technologies like:
• Microsoft Stack (Azure, M365, Exchange Online, AD/EntraID, Intune)
• Backup (Veeam)
• Email Routing and Security Gateways (Mimecast, Defender)
• Endpoint protection (Sophos, CrowdStrike, Defender)
• Windows Server 2016 - 2022
• VMware Hypervisor
• Basic Network knowledge (LAN, Routing, WAN)
• Microsoft stack certifications highly recommended
• Exceptional level of professionalism, organisational skills and efficient time management (timesheets)
• Strong and effective communication and interpersonal skills
• Strong technical problem-solving skills and commercial awareness
• Ability to work in a fast-paced environment and familiar with MSP.
• Experience with PowerShell scripting
• The ability to deliver superior service and solutions to all key stakeholders

To be successful in this role you will be an autonomous and proactive individual with a keen willingness to learn and continually increase your knowledge and skills through our well supported training program.

Having a great company culture is very important to The Missing Link. Keeping our team happy is one of our top priorities.

Here are some of the best things about working at The Missing Link:

• Flexible working arrangement - hybrid with 3 days in office per-week
• Supportive environment and fun collaborative culture
• Training / mentoring programs
• Regular, fun social events
• Free parking, daily breakfast, monthly staff lunch

An important part of the DOF culture is to learn from the experienced and skilled people we are so fortunate to recruit. If you feel that you can contribute and make us better, we promise you that we are always open to ideas and innovation. After all, it is the culture of innovation that has made DOF one of the most exciting places to work. In DOF you can make a difference in an environment ready to solve problems and implement good ideas quickly. And who knows? Perhaps you will learn something from your new colleagues, as well.

We offer an exciting opportunity to be part of a dynamic Team, supporting and servicing the APAC regional Subsea Projects. It is a role that will present plenty of opportunity to grow, apply your knowledge, skills and experience in DOF’s core activities.

Join us as our new Contracts Specialist

We are looking for another member to join our APAC Team; a working environment consisting of highly educated, skilled, positive, innovative and enthusiastic people. In this broad reaching function and role, you will enjoy a variety of tasks covering both commercial and risk management, including specific support to the Tendering process where your experience and interpretation of client-issued legal and contractual terms, will mitigate risk with proposed qualifications and subsequent negotiations. You will be part managing the DOF Group intercompany cross-functional and cross-regional service agreements, covering specialised equipment and vessel charters as well. With a keen eye detail, you would help improve overall process and provide input to the maintenance and development of global supply chain standards and processes.

In this role you will be confident with presenting your findings and recommendations across all levels, up to and including executive management and create overall value to the business and take full ownership of your accountabilities within the team.

If you are a team player, who would like to work closely with people from different parts of the world and covering both local and international contractual matters, we would love for you to apply.

You will have :

• A tertiary qualification in law, procurement, business management or engineering.
• At least 7 years’ experience in the full range of procurement and contractual activities within the Oil and Gas industry.
• Advanced knowledge of contracting principles, particularly liability/indemnity regimes, insurance, warranty obligations, variations/claims processes and dispute resolution.
• Experience in the delivery and lead times for diverse scopes across multiple projects.
• Well-developed communication and negotiating skills and your astute commercial acumen will see you achieve save and sustainable contracts, set-up for growth and support, whilst being completely aligned with the DOF Group Values.

You will be able to demonstrate experience in managing and prioritising a large variety of requests and pressures and familiar with working strictly to package budgets.

Reporting to the Manager of Project Services, APAC.

Who we are

At DOF what we do is as important as the way we do business – our operations are safe, legal and ethical, everywhere we do business. The DOF team treat each other and our surroundings with RESPECT, INTEGRITY and strive for EXCELLENCE in all we do. All our employees are expected to have a drive for results and solve problems, but not without showing integrity and focusing on communication along the way.

With a multi-national workforce of around 3,800 personnel, DOF is an international group of companies which owns and operates a fleet of modern offshore/subsea vessels, with an engineering capacity to service both the offshore and subsea market. More than 40 years in the offshore business, has g group has a strong position in terms of experience, innovation, product range, technology, and capacity.

DOFs core activities are vessel ownership, vessel management, project management, engineering, vessel operations, survey, remote intervention, and diving operations. DOF offers a full spectrum of top-quality offshore services to facilitate an ever-growing and demanding energy industry.

The company’s main operation centers and business units are located in Norway, UK, USA, Singapore, Brazil, Argentina, Canada, Angola, and Australia.

Our Values video

We offer all our employees the benefit of working in a safe and supporting environment, where all are treated with dignity and respect.

Your salary will be commensurate with your qualifications and experience, and this role will provide you with access to other benefits including DOF’s Employee Assistance Program and Salary Packaging options in accordance with the Company policy.

Please apply, by submitting a one-page cover letter and CV using the link below. Internal applicants are required to have the support of their line manager before making an application.

OUR VALUES : Respect, Integrity, Teamwork, Excellence and Safety

If you believe you have what it takes; share our values and want a career working with DOF, we encourage you to apply. Please upload your Resume and Cover Letter to this vacancy at below link, addressing the requirements of the role.

Shortlisting of candidates will commence immediately. Applications close by 06 May 2024.

DOF Subsea is an employer who embraces Equal Opportunity and promotes diversity and encourage all people to apply.

Are you a broker, banker, or finance professional looking for a fresh and exciting opportunity in 2024? Take your career and earning potential to the next level as a Lendi Home Loan Specialist!

Our Home Loan Specialists are fully qualified mortgage brokers with the backing of a powerful brand, smart technology, and highly specialised support to fuel their income growth.

As a Home Loan Specialist, you will:

• support customers with their home lending needs virtually, via phone, email, and video chat

• be powered by the industry’s #1 home loan platform. With customers able to login to upload documents and check the status of their application, our brokers experience speed to settlement at up to four times faster than industry average

• Field pre-qualified customer appointments booked for you by our in-house sales associates. That means no time wasted with poor quality, cold leads.

• Submit deals to our in-house client solutions team for processing. Say goodbye to being buried in paperwork! Our client solutions team also proactively follow up with lenders and liaise with customers on your behalf via the platform. That means no more sitting on hold with the bank.

Thanks to our proprietary platform and pioneering processes designed to help you scale your income growth, our Home Loan Specialists are some of the most productive brokers in the industry, averaging over 12 deals a month - 4 times the industry average! But this is only the beginning…..our top performing Home Loan Specialists are lodging 30+ deals a month, and we’re working towards seeing our whole team lodge a deal a day.

Company Overview:

Our Client is a leading name in the cryptocurrency exchange sector, is committed to delivering superior customer experiences through innovative technology and unparalleled support. As they continue to grow, we are looking for a dedicated Customer Support Manager who understands the dynamic nature of the digital finance.

Role Overview:

The Customer Support Manager will play a crucial role in shaping the customer support department, acting as the first point of contact for customers and representing the company's values and commitment to service excellence. This position demands a professional with a deep understanding of the cryptocurrency industry, compliance protocols, and outstanding managerial and customer relationship skills.

Key Responsibilities:

• Oversee the customer support team, providing leadership and guidance to ensure high-quality service delivery across all communication channels (live chat, phone, email).
• Recruit, train, and manage a small team, fostering a culture of excellence and continuous improvement.
• Serve as the primary liaison between the company and its clients, ensuring a smooth onboarding process and efficient resolution of inquiries and issues.
• Drive the closure of client queries and transactions, ensuring satisfaction and loyalty.
• Demonstrate excellent multitasking abilities, managing multiple communication platforms and tasks simultaneously.
• Uphold and enhance compliance protocol knowledge within the team.
• Engage in occasional in-person meetings, maintaining a presentable and professional demeanor at all times.

• Proven experience in the cryptocurrency, blockchain, or fintech industries, with a strong grasp of industry-specific onboarding processes and flow.
• Exceptional leadership skills, with experience managing a team of at least 3 individuals.
• Demonstrated excellence in customer service and relationship management.
• Outstanding communication skills, both verbal and written, with the ability to multitask effectively.

• Must be highly organized, detail-oriented, and capable of working under pressure in a fast-paced environment.

• Competitive salary and benefits package.

• Opportunity to work in a dynamic, fast-growing industry.
• Professional development and career growth opportunities.
• Flexible work arrangement with a blend of in-office and remote work.

Who are we?

Redox is a ASX listed, leading raw material and ingredients distributor bringing the best products from around the world to clients in over 170 unique industries. Established in 1965, Redox has grown to 15 regional offices located throughout Australia, New Zealand, Malaysia and United Sates of America and continues to grow creating exciting opportunities to join this Australian founded and owned business. Our dedicated team achieved a sales revenue of over $1 billion in the financial year 2023.

About the Graduate Program

Our program is an entry level position for someone who has completed their Bachelors degree ideally in a Science or Business. You either love Science but are not interested in research or a laboratory position. Or you have a Business degree and want to pursue a sales career.  

You will be given Sales Training, Mentorship, and a group of entry level customers within the water treatment division to start you on your career. Our Grads typically stay in their first role 12-18 months whilst they are learning and developing their skills for a long-term career. The position is a full time and completes as a promotion within the business. There are clear lines of progression within Redox with numerous examples of long term tenure. More than just a job, Redox offers a career.   

About the role

This role is balanced between hands-on visits with your customers and desk-based work. 

A typical day involves information gathering, creating proposals, price negotiation, customer visits and consulting with internal and external stakeholders.

About you
You have recently complete a degree in Science or Business in the last 2 years and want to turn your education into a successful Sales career.  

·         Degree in Science, Business

·         Curious and enthusiastic to learn

·         Enjoy developing relationships

·         Excellent written and phone communication

·         Previous customer service experience (Retail, Café or similar)

Rewards & Benefits

·         Salary package inclusive 17.5% leave loading + Bonus

·         Annual Salary review

·         1 day WFH (after probation)

·         Company car (After 12 month review)

·         Laptop + Phone

·         Secure onsite parking

·         Daily lunch in office

How to APPLY

Apply online through our website www.redox.com/careers

Redox is an equal opportunity employer which enjoys the benefit of a diverse team.

NO AGENCY

We are looking for an Account Manager to join our fast-growing sales team!

The purpose of this role is to deliver the expected sales revenue for IntegrationWorks Australia within <GEO>. You will be selling the benefits of integration solutions and services instead of a product. You will be involved in the solution scoping and contract negotiations. Once signed up, you will be part of the client management team to ensure assistance is always available to our clients. If you relish in the art of the deal, then this is the role for you.

Who are we?

IntegrationWorks are the integration experts. We are specialists in the integration area making us different from all others. We pride ourselves not only in producing high-level professional services we provide to our clients, but in building our growing team in Australia. We are a family-oriented team and provide opportunities for you to progress your career to the next level.

We create simplicity out of complexity, integrating diverse systems and applications into unified, coherent infrastructures. Connecting the architectural dots to improve data and information flows.  Flexible. Scalable. Future-proof. Solutions that keep our clients ahead of the digital transformation curve.

For more information visit www.integration.works

KEY TASKS AND RESPONSIBILITIES

§  Solution demonstrations

§  Completing responses (EOI, RFP, RFQ, and RFI)

§  Contribution to Statements of Works

§  Forge good relationships with prospects and clients

§  Work with the marketing team to generate a sales pipeline

§  Run client events as required

§  Estimate cost, and prepare business cases for IT solutions

§  Understand and support the initial integration architecture design and the development team in developing solutions

§  Proven track record of high-performance sales experience

§  Have a prior contacts list of businesses that need help with integration

§  Understanding of the Australian industry for integration and the ability to provide insight to our customers

§  Excellent listening and negotiation skills

§  Aptitude to want to understand problems/pain points and ability to problem-solve

§  Resilience with the ability to be a “go-getter” when it comes to sales and able to cope with difficulty and negotiate obstacles

§  Genuine care about our customers interests

§  Great remuneration package on offer

§  Open door and inclusive culture

§  Hybrid working arrangement

§  Unlimited growth opportunity

Wanted: Fire-Breathing Sales Warlord Who Has The Courage To Set Records and Reach New Heights

Dear Sales Beast,

If you’ve been searching through countless lifeless job listings on Seek…

Almost slipping into a deep coma from the “We’re looking for a highly experienced and motivated sales professional... blah blah blah” job adverts...

And If you've been looking for THAT opportunity to upgrade your skill set and align yourself with the fastest growing digital agency in Australia…(soon to be the planet).

Then this will be the most important job listing you ever read.

Here’s why...

We’re looking for a sharp, hungry and switched-on sales warlord to join our team.

So what do we mean by a sales warlord?

A motivated, competitive go-getter, who is ready to scorch the earth with their superhuman sales ability.

Someone who is constantly hungry for more.

Someone who is looking for a role where they can truly realise their potential...

And be rewarded with uncapped commissions.

We like to think of it as…

If Zig Zigler, Brian Tracey And Sabri Suby Had A Baby...

You must be someone who looks at sales as a vehicle to provide you with the life you always dreamed about…

While selling something that people actually want...and more importantly, delivers real transformational results to your customers.

Sales must be something you take seriously. Like deadly serious….

We’re talkin’ something you take so seriously, that if it was an Olympic sport you would take home gold for your country.

Objections bounce off you like bullets to batman *pew *pew.

And you’ll run through walls to get to a decision (whether a no or a yes)

There is no lead you won’t follow up on. No prospect that can hide from your unrelenting follow up game. You are….

The Sales Warlord That Keeps Calling, Emailing, Leaving Voicemails...And Following Up Until You Get An Answer!

And you’ve heard it all before….

• I need to think about
• Send me out some more info
• I need to speak to my business partner, wife, husband, accountant, snow white and the seven dwarves. *rolls eyes*.
• I need to run it by the board.
• I need to meditate on it with my Sharman on the next full moon while burning white sage.

Look, you and I both know this list goes, on, and on, and on…(and we’ll teach you how to handle em’ all.)

Whether you’re following up on a proposal or pitching 3 different people in 3 different countries on a Zoom call...There is no sales situation you can’t “close”.

Because in sales, there are two groups of people: Whiners and Winners.

Whiners believe that life is a playground.

They are surprised when they experience rejection or adversity.

They are surprised when a hot prospect ghosts them and stops picking up their calls.

Winners are different.

They succeed in sales because they possess a battleground mentality.

A true sales warlord not only expects adversity, they welcome it.

Okay, okay… enough of that.

Now, a little about us…

We are a full-service digital marketing agency that is growing FAST!

For the last three years, we’ve been ranked as the fastest-growing digital agency…

And the 17th fastest growing company (across all industries) in the country by The Australian Financial Review…

And now we’re on a crusade to take over the world muahahahahaha!

Jokes. Not in an evil way.

But heck, who are we kidding...you've seen our ads all over your newsfeed.

Maybe you’ve even taken a sneaky peak at our careers page.

*wink*

Our business consists of…

85 Of The Wildest, Most Passionate Bunch Of Lunatic Marketers You’ve Ever Worked With...

And this is just one of the reasons we’ve been named as one of the BEST PLACES TO WORK in Australia & New Zealand by AFR and one of the Top 100 Coolest Companies in Australia by Anthill Magazine

We’ve also been named the 9th most innovative media company in Australia by the AFR.

Look, the list goes on and on…because we’ve seriously won more awards than you can shake a stick at…

But enough about us, what about you...

This is what we’re looking for…

1. Self-motivated, confident, energetic and creative.
2. Excellent communication skills.
3. Proven sales success.
4. We don't hire backgrounds, we hire top producers.
5. Experience in digital marketing, SEM, SEO, PPC, high ticket sales or advertising sales is a HUGE plus but not essential.

But Before You Get ALL Excited…I’ll Stop You There...

Because this role won't be easy.

We’re a fast-paced agency who demands nothing but the very best.

We generate tens of thousands of inbound leads every single month. All fueled by ads. Lots and lots of ads.

You will never have to make a cold call.

You will wake up every day to a calendar that's jam-packed with people waiting in line to speak with you.

Yup. Qualified appointments. Coming to you.

There is no cap on earnings and regular bonuses and incentives for superstars.

But we take hustling and working the phones to a whole new level.

It's quite a workload.

And, as such...

We need a super sharp and hungry sales warlord to join our team of top producers.

Maybe you’ve been stagnating at a company with no growth prospects and want to be surrounded by a team of hungry winners.

Maybe you’ve been running your own startup and are sick of being a ‘lone wolf’ and want to be a part of a killer team.

Okay, now...

Here's What To Do Next...

Please take the time to write a Cover Letter that tells us about YOU.

Not some wishy-washy cover letter like…

“I’m 28-year-old Virgo from South Yarra - who enjoys Kanye West, Almond Lattes and Billions”...

No.

We want the details.

The juice.

The nitty-gritty.

Specifically why you think you would be the perfect fit for this role.

If you can’t take the time to do this.

Please don’t waste our time or yours by applying.

Best of luck.

What we're looking for:

• Self-motivated, confident, energetic and creative.
• Excellent communication skills.
• Proven sales success.
• We don't hire backgrounds, we hire top producers.
• Experience in digital marketing, SEM, SEO, PPC, high ticket sales or advertising sales is a HUGE plus but not essential.

The juicy part:

• Salary + UNCAPPED commission structure - we want the best talent and reward as such.
• Endless leads!!!
• Extensive training and full support - we take training very seriously and will provide you with the industry's very best training, giving you the knowledge and confidence needed for greatness.
• Amazing growth prospects and upward mobility in our fast-paced agency.
• INSANE events - You name it and we've probably done it.
• Company trips away - such as glamping, Bali & Thailand.
• Extra leave on your birthday - because you deserve it.
• Two days work from home - because sometimes you just want to wear your comfy pants and slippers.
• Jawdropping headquarters in South Yarra (just off Chapel St.) is close to cafes and public transport.

We move at a lightning pace! Only successful candidates will be contacted. If you haven't been invited via email to complete an interview kit within 5 business days after submitting your application, unfortunately you haven't been successful this time around!

Related keywords: sales, high ticket closer, inbound sales, sales rep, sales professional, advertising sales, digital marketing, digital agency sales,