About Civica:

We’re Civica and we help governments deliver critical services for citizens all around the World. From local government to federal government, to education, to health and care, over 5000 public bodies across the globe engage Civica to help provide critical services to over 100 million citizens.

About the role:

Civica is currently recruiting talented individuals to join the team at Fines Victoria supporting the Victorian Department of Justice and Community Safety.

Our Customer Service Representatives are the first point of contact for customers who need help understanding their options or taking action to manage their fines.

Fines can be scary or confusing for some customers and this critically important role provides you with the opportunity to make a positive difference in a customer’s day. We absolutely love the feedback we get from our customers telling us how our team have helped support them!  

• Start Date: Monday 12th February 2024.
• Rotating Roster Monday to Friday 8:00am – 6:30pm- No weekend, public holiday or night shifts.
• Commence training and working in our Melbourne CBD offices conveniently located next to Flagstaff station and then Work from Home after successful completion of training and having reached base performance standards.
• Hybrid Work Environment – Come and enjoy our newly renovated office space with your workmates and/or spend up to 90% of your time working from home. Whatever the right balance is for YOU.
• Permanent, Full-time role offering a starting salary of $67,379 (Including Super).
• Guaranteed generous salary increases for the next 3 years.
• Terrific benefits including up to 15 weeks of paid parental leave.
• Skilled and friendly support network including Team Leaders and subject matter experts.
• We grow our own! Fantastic opportunity for future career development in either operations or software development.

 What we are looking for:

• A passion for providing outstanding customer service.
• Comfortable navigating computer systems or programs.
• Can understand and follow a documented process.
• Strong interpersonal and communication skills.
• Self-motivated and driven to achieve goals.
• Team focused and flexible.

 These roles will be filled quickly. Don’t miss out, apply today!

As our Customer Service Representative, you are the first point of contact and security for all visitors to the NEXTDC facilities. Championing the NEXTDC values, you will play a pivotal role in our world class customer experience.

• Greet all visitors to NEXTDC in a timely, friendly and professional manner
• Facilitate entry to, and exit of, the data centre in accordance with NEXTDC’s security policies and procedures
• Provide outstanding customer service to customers and internal stakeholders
• Monitor NEXTDC facility systems
• Provide accurate security incident reports
• General receptionist, administrative and customer service support duties
• Assist with incoming and outgoing deliveries
• Answer the overflow of calls to our Customer Support telephone line

Hours: This opportunity is a casual position covering leave and ad-hoc hours ranging through Days, Nights and Weekend shifts

Are you passionate about customer service, security and creating the world’s best customer experience?

If working for a high-performing team, who inspire and motivate each other to be the best versions of themselves everyday excites you, this could be a match made in heaven.

Your Career

At Palo Alto Networks, we are committed to securing the digital world and empowering organisations with endless possibilities. As an Enterprise Account Director, you will play a pivotal role in managing major, strategic accounts, establishing strong relationships with key executives, and exceeding sales quotas and Key Performance Indicators (KPIs). You will adopt an indirect leadership role across a number of shared services all focused on ensuring your and our success in your assigned territory, and optimising market presence, revenues, and results for Palo Alto Networks.

Your Impact

• Create and drive multimillion dollar, multi year pursuits with key  Victorian Public Sector strategic accounts
• Build and nurture relationships with key executive stakeholders in the  Victorian Public Sector
• Leverage your consultative selling experience to identify business challenges and create solutions for Victorian Public Sector prospects and our customers
• Understand the Victorian Public Sector competitive landscape and customer needs so you can effectively position the portfolio of Palo Alto Networks solutions
• Create clear goals and complete accurate forecasting through developing a detailed  Victorian Public Sector territory plan
• Leverage prospect stories to create a compelling value proposition with insights into value for the  Victorian Public Sector
• Stay updated on industry news and trends, and how they affect Palo Alto Networks products and services. Demonstrate Victorian Public Sector industry knowledge, articulating unique value to customers - Develop strategies aligning  Victorian Public Sector customer's business goals with Palo Alto Networks’ value proposition
• Travel as necessary within your territory, and to company-wide meetings
• Take up an indirect leadership role responsible for orchestrating a diverse shared services team to optimise revenues and profitability
• Establish strong relationships with C-level executives and decision-makers and identify mutually beneficial business opportunities with external partners
• Provide credible leadership across various business functions, fostering collaboration - Be accountable and trusted in customer and internal interactions
• Drive revenue-maximising opportunities, utilising Palo Alto Networks’ capabilities - Focus on high-value growth with long-term perspective, executing innovative business models
• Enhance Total Customer Experience and deliver maximum value through continuous improvement
• Cultivate value-added partnerships, extending Palo Alto Networks’ reach and capabilities - Deliver incremental benefits to customers through strategic collaborations

Join Lendi Group as an Associate, develop your sales skills, and build towards a successful future as a mortgage broker or finance professional.

Our Associates Team forms a vital layer of our sales organisation. This team focuses on setting appointments and driving qualified opportunities into the diaries of our Aussie and Lendi brokers around the country. As an Associate, you’ll handle inbound customer enquiries while also making outbound contact with leads to see if we can assist with their lending needs.

In this role, you’ll develop a solid foundation in sales, gain an intimate knowledge of home lending and the Australian mortgage market, and ultimately lay the building blocks for a successful future in mortgage broking or the broader finance industry.

Key responsibilities of an Associate:

• Prospecting customers over the phone and discussing their lending needs

• Converting inbound and outbound leads into qualified customer appointments for our brokers

• Identifying opportunities for customers to refinance their existing loans and obtain finance for new purchases

• Leveraging your sales and relationship building skills to encourage customers to engage with our online platform prior to their appointment, where they can upload documents and provide their broker with key info

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

The Customer Service Representative is a member of a team responsible for service excellence with efficient, effective processing of customer orders to enable correct purchase, invoicing and delivery of Alcon product to customers.  The Customer Service Representative is also responsible for the provision of customer services to Alcon’s customers, internal departments, and consumers. The role offers an opportunity to display initiative, a passion for service excellence and to actively demonstrate Alcon’s core values.

This is a busy high volume role which requires someone to be able to multitask and be able to process a high number of orders along with taking calls.

• Facilitate the correct and timely delivery and invoicing of Alcon products and the processing of RANs and credit notes by entering data accurately within Alcon’s business systems.  This requires a high level of attention to detail and understanding of Alcon’s systems and business relationships and how to extract or enter appropriate information

• Continuously access information sources, communications and training to update knowledge and to ensure information and procedures are current and delivered seamlessly and consistently in the Department and actively participate in the identification and development of service level improvements.

• Liaise closely with the sales teams to provide high quality information regarding sales opportunities, customer complaints or competitor behaviour.

• Interprets and communicates relevant pricing/ policy / procedures / changes to customers and staff, ranging from basic enquiries to more complex enquiries including warranty enquiries and Prosthesis rebates.

• Achieve individual and department quality, service and efficiency KPIs which include call pick up time, order entry accuracy and order processing time.
• Important to have high very high Attention to detail and skills to be able to manage high volume of workload.

Skills and Experience

• Accurate and quick data processing skills
• SAP experience 
• Good communication skills
• Attention to detail
• Problem solving
• Customer service experience in the Medical Device or Pharmaceutical industry preferred

How You Can Thrive at Alcon:

• Opportunity to work with a leading global medical device company.
• Collaborate with a diverse and talented team in a supportive work environment.
• Competitive compensation package and comprehensive benefits.
• Continuous learning and development opportunities.

Alcon Careers

See your impact at alcon.com/careers

Reporting to the Director of Sales & Marketing, you will be responsible for the development of the conference & events sales team and drive revenue strategies to achieve targets.

Your responsibilities will encompass the development of new business opportunities, requiring a proactive approach and initiative. This position involves a proactive element, making it an ideal fit for those who thrive on the excitement of seeking and hunting out new business opportunities. If you have a passion for business development and the dedication to manage a small team, this role is tailored-made for you!

Lyka is an Australian founded pet wellness company that’s shaking up an outdated industry and paving the way for happier, healthier pets. Despite medical advancements, animal lifespans are on the decline. Today, the average pet only reaches 37% of their full potential lifespan and statistics have shown us that many suffer from dental disease, cancer, and obesity. Simply put, the status quo is not enough.

As humans, we’ve experienced firsthand the positive impact fresh wholefoods can have on our health and wellbeing, and we believe our furry friends deserve the same. We're on a mission to do just that, starting with nutritionally balanced, wholefood meals delivered direct to doors around Australia. As the world’s most sustainable pet wellness company, we’re putting pets and our planet first — one bowl at a time.

Today, we are proud to share we’ve served almost 30 million meals to puppers and their parents across Australia, and this is just the beginning. Our vision is to create multiple nutritional products, adding disease prevention meals and supplements, and expand into new markets.

Currently, we have a team of 200+ pet-obsessed and we're continuing to grow (yes, looking at you!). These carefully selected people are dedicated to building the next generation of technology and products to help empower pet parents to take control over their pet’s wellbeing.

To date, we have raised over $60M in funding from venture capital investors and pet industry insiders, who believe in our mission and ability to drive change in a stagnant industry, providing nutrition that nourishes puppers from the inside out.

Are you ready to shake things up and give pets the life they deserve? Come join our pack!

Our Mission

The time we share with our pets is being cut short. Despite medical advancements, they’re getting sicker earlier. They’re dying prematurely. The industry has it backwards — prioritising treating symptoms instead of addressing the root cause. That’s where we come in. At Lyka, we take a preventative, holistic and personalised approach to pet care. We look at the full picture, factoring in the diet, lifestyle and environment of each individual animal.

We don’t stop at symptoms, instead we dig for the root cause. We create nutrition plans unique to each pet, because it’s not just about living longer, but living well too. Our mission is to double the average lifespan of dogs and cats by 2050.

The Team

Lyka is growing and is looking for an exceptional Sales Operations Analyst that will be responsible for helping set up systems and processes for the Partnerships Team, our GTM launch for our Vet Partners Program and troubleshooting issues as we scale rapidly with a small team.

Who you are

You will create quality, efficiency and velocity for our Partnership team by building thoughful processes and automations using our CRM and supporting tech stack. This is a fantastic opportunity to make an immediate impact and hit the ground running by helping with our GTM launch for our Vet Program. As a valued contributor of our team, you will have experience delivering projects through thoughtful analysis, while having a positive impact on the health of dogs and the planet!

What you will do

• Manage our CRM (HubSpot), ensuring proper data hygiene and adherence, while collaborating with internal teams to drive new automations, processes and integrations
• Work with Lyka Pack Members to identify system gaps, errors and shortcomings while developing and owning the plan for remediation
• Project manage large scale program launches, like our upcoming Vet Program, as well as system changes and process improvements by working with multiple departments and stakeholders to ensure project deliverables are clearly communicated
• Act as a trusted partner to our sales team by assisting with the development of sales plans and strategies, offering comprehensive operational and analytical support
• Identify and drive key projects across Lyka/Partnerships, ensuring the overall roadmap is aligned with overall internal infrastructure
• Create sales and channel dashboards incorporating performance metrics to showcase insights and communicate strategic recommendations (ex. analyse a particular strategy campaign, commission payment analysis)
• Live and work in accordance with Lyka’s values and principles in the workplace

• 3+ years of ever-increasing responsibility in Sales Operations, Enablement, Strategy, BizOps, or Analytics role within a B2B (ideally SaaS) company or in a top tier strategy consultancy environment
• Experience managing a CRM, preferably HubSpot
• An analytical and inquiring mind with the ability to communicate data into relevant insight
• Organised and concise: able to document and consolidate complicated issues into a clear, obtainable solutions
• Sales Enablement experience with onboarding, product training, sales resources, and internal content for teams
• Advanced excel skills, particularly managing a large macro-run process

Some ‘nice to have’s: (additional skills and experiences that are not necessary but would be an awesome addition)

• Previous experience with a GTM launch for a new product
• Experience working within a high-growth sales team environment
• Fluency in Tableau and/or SQL

• Work in a fast-growing start-up, experiencing what goes behind the scenes to sustain hyper-growth for a start-up with a physical product!   
• Growth and Development – Lyka is growing extremely quickly, which means you will have the opportunity to experience different challenges every day and progressively acquire more responsibilities as our facility and team expands. We provide an annual L&D budget for you to continue your personal development.    
• Work for a sustainability focused company – we are an official B.Corp while also being Australia’s only non-negative and plastic-negative pet company. We’re always looking at ways for us to improve our sustainability practices to ensure we care for the health of our dogs, ourselves and our planet.  
• Be part of a diverse top talent team, coming from widely different backgrounds and geographies.   
• 12 weeks of paid parental leave for primary and secondary carers, a longside 2 weeks of miscarriage leave in the first twenty weeks. We also offer 18 paid weeks to both primary and secondary carers if you have been at Lyka for over two years.    
• Wellbeing assistance & tools to take care of your mental and physical wellbeing so you can do your best work.   
• Flexible hybrid working: we aim to be in the office 3 days a week to get our best work done with our colleagues and furry friends. We have pet-friendly offices and industrial kitchens in Sydney and Melbourne.  

• Pupper parent support to care for your furry friends – flexible arrangements for new pets, pet-friendly offices, discounts, and financial allowance for dog training & care to help them live their best life!   

We are committed to building inclusive and diverse teams

Lyka is an equal opportunity employer devoted to providing a working environment that embraces and values diversity and inclusion. We celebrate diversity, are devoted to creating an inclusive environment for all staff and encourage people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at the time of application.

BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 14,000 people. We’re driven by innovation and are proud that the technologies in our products and brands, like COLORBOND® steel, inspire and protect everything from hospitals and bridges to stadiums and homes.

The Opportunity

Come and discover the opportunity to join our Fielders business in our Novar Gardens team as a Customer Service Representative. With a proud history starting in Adelaide, today Fielders manufactures and markets steel building products across Australia. We deliver customer-inspired outcomes that support architects, engineers, builders, installers and property owners in creating their vision.

Our supportive, customer-focused team at Fielders has a passion for service and team interaction, they represent the face of the business. In this role, you will bring your experience and willingness to learn in order to support the team. You will interact and manage internal and external customer enquiries and relationships; either in person, through phone calls or through emails. As a self-motivated, quick thinker, you quickly adapt and can juggle more than one task at any given time.

This is a Monday to Friday, day shift opportunity.

What Will You Do?

This role will offer variety and scope for an enthusiastic team player who enjoys the full spectrum of a busy workplace. In addition to general sales and customer service duties, you’ll be responsible for the following:

• interact with customers, and manage those relationships and enquiries either face to face, via phone and/or email
• collaborating with internal stakeholders including marketing, warehouse and sales departments to ensure customer expectations and requirements are met - including product specifications, special packaging, and delivery timetable
• prepare and follow up on customer quotes, whilst supporting our sales teams and branches across Australia 
• providing internal support and regular feedback to our sales teams with customer and competitor information 
• resolve issues and seek ways to improve the customer’s experience
• ensure that tasks are completed in a timely manner and systems updated accordingly

More About You

You will enjoy working in a team environment and bring:

• excellent communication, negotiation and interpersonal skills 
• a strong customer focus with the ability to resolve issues effectively and efficiently 
• the ability to pick up new and custom IT systems quickly
• a proactive approach in building constructive and effective relationships 
• a high attention to detail and ability to complete multiple tasks simultaneously 
• a commitment to your own safety and well-being while caring for others

What’s in it For You

• Ongoing career development opportunities
• Ongoing trainings
• Employee benefits with discounts on health and wellbeing products and services
• Team lunches
• Team building activities
• Employee Assistance Program

Come and discover us at bluescope.com/life-at-bluescope/careers.

Together we can make a world of difference.

Applications close Monday, 12 February 2024.

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local government to central [federal] government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.

About role:

As a Bid Manager, you will be supporting our sales team and all Bid management activities for Local Government. You will also provide the sales team a range of administrative and coordination tasks so they are able to focus on customers and opportunities

 Key Responsibilities:

• Manage bid responses from initiation to submission
• Prepare response documents including coordinating input from stakeholders and completing non=functional sections of the responses.
• Create, manage and keep current relevant tender response documentation 
• Management of tender panels, tender communication, tender search tools and communication of potential opportunities to the sales business.
• Assist the Sales Director and Sales Team with maintaining Salesforce data.
• Assist the Sales Director and Sales team with pricing
• Continuously evolve the bid process and bid submissions
• Assist with Sales Operations including assistance with pricing, process and the booking of deals.

Desired Skills:

Our ideal applicant has prior experience working in IT Vendor environment and demonstrate personal ownership, accountability and is outcome focused. You have high attention to detail and can build strong relationships across the business.

Familiarity with IT vendor bid, and sales processes is highly regarded.

Life at Civica: Life at Civica is fun and flexible. We have the following benefits that make us – one of the top employers of choice and a great place to work.

Civica Foundation | Giving Culture: We encourage our people to take advantage of our Days of Difference initiative that makes a lasting impact in the community through goodness and charity.

 Civica Culture | Work life balance and Blended working: Flexible working, less commuting and more time with friends and family gives a perfect work life balance to our people.

 Learning and Development | Growth Opportunities: Civica has a unique 70:20:10 learning model, which supports your learning demands in an interesting, challenging & fun way!

 Benefits

Employee Wellbeing: Being a people-first company, we have integrated health and wellbeing benefits for our members and their family. We have a team of

Mental Health Champions working hard to change the stigma around Mental Health. We routinely run awareness workshops to ensure our colleagues better understand how Mental Health can impact your day-to-day life. We are available for support when you need it most and actively encourage our people to reach out to us.

Generous Leave Policy: Civica allows you to take time off from work with generous leave benefits.

Rewards and Recognition: We recognise and appreciate our colleagues for their contribution by monetary/non-monetary recognition and rewards.

Tenure Milestone Recognition: We value and recognise the years of service of our people.

Employee-led Affinity Groups: Civica has different affinity groups in place, where people can share experiences and put forward their ideas, suggestions, and recommendations to make Civica an even more inclusive organisation for everyone. Our groups are for anyone who wants to support and ally with that community.

 Civica Accolades:

‘Investors in People’ – Gold: We prioritise the development of our colleagues to match their ambition.

Great Place to Work: We are dedicated to creating an outstanding employee experience.

Financial Times - Diversity Leader 2023: We’re committed to maintaining an inclusive and supportive culture.

Australian Business Awards – Employer of choice.

Top rated employer – Glassdoor: Our average length of service is 9 years.

Societal Impact: Our solutions impact positive societal change, supporting local Authorities, Schools, Police forces, the NHS and numerous Central Government offices.

Join our energetic team at Bowen Stockroom Supplies and take the lead in facilitating sales through accurate estimation and dedicated customer support. As a Sales Estimator and Support Specialist, your primary responsibility will be to spearhead our estimating processes, ensuring precise project quotes and proactive engagement with clients. Your role will involve close collaboration with our design team to deliver comprehensive solutions that meet our clients' needs.

Responsibilities:

• Conduct accurate estimating and quoting for stockroom projects.
• Manage the end-to-end processing of incoming orders through to operations.
• Collaborate with the Design team to deliver top-quality designs.
• Provide backup support for design team members during peak periods or emergencies.
• Assist in maintaining the online order platform.
• Receive and promptly respond to incoming inquiries.
• Liaise with the design team to present clients with innovative design concepts.
• Actively participate in team meetings and weekly sales meetings.

Qualifications:

• Proficient in general computing skills.
• Experience in estimating, phone sales, and sales support.
• Ability to deliver a prompt and efficient quoting service.
• Proficiency in CAD (advantageous but not necessary).
• Commitment to providing superior customer service and being a valued supplier to our customers.
• Experience in liaising with suppliers and obtaining quotations.
• Develop an in-depth technical knowledge and understanding of our product range.
• Proven ability to efficiently win, process, manage, and complete all jobs with zero errors.

Benefits you will enjoy: 

• Meaningful and challenging work
• Ongoing professional development tailored to you a sales career path
• Competitive remuneration package
• Innovative culture & growth-focused team

If you are a motivated individual with a passion for sales and customer service, we invite you to join our team and contribute to the continued success of Bowen Stockroom Solutions.

As Procore embarks on the next phase of growth we are looking for a Sales Development Manager that will lead a team of SDRs to help win the Enterprise segment in ANZ. You will partner cross functionally to execute a successful enterprise prospecting strategy that delivers quality pipeline to our team of Account Executives. Implementing industry specific Sales Plays that target the different sub verticals will be key to ensuring a scalable pipeline strategy across our ANZ enterprise territory. 

This position will report to the Director, Sales Development and will be based in our Sydney office. 

What you’ll do:

• Lead a small team of Sales Development Representatives (SDRs) to generate high quality sales opportunities that result in Closed Won ARR for Procore in region. 
•  Collaborate cross functionally with our enterprise selling team consisting of Sales Director, Account Executives, Solution Engineering, Customer Success, Marketing & Product Specialists 
• Conduct regular coaching sessions with SDRs to elevate their mastery in SDR & career progression to future roles 
• Exceed quarterly team quotas for pipeline & ARR and provide timely and accurate forecasts to Sales and SDR Leadership
•  Provide training and support to the SDR team to better understand the Sales Development role, Procore’s products (industry, market, proposition), and best practices for outbound prospecting in enterprise.
• Educate & inspire SDRs to build a career in tech and Procore
• Implement optimisation initiatives that lead to productivity and efficiency gains across sales stage conversions, average sales price, sales cycle & close rates
• Work with other SDR Managers, SDR Director & Sales Coach in region to achieve mutual success for ANZ.

What we're looking for:

• Individual with high standards who strives for excellence & mastery
• Strong communicator with presence to build trust cross functionally
• Values alignment to Openness, Optimism and Ownership 
• 2+ years experience in winning the enterprise segment/developing enterprise GTM
•  3+ years Management experience with demonstrable success in hiring, developing & promoting early career professionals 
• Willingness to lead from the office 3-4 Days Week

What you’ll do

Reporting to the Head of Trade and Groups Sales, the successful applicant will be responsible for proactively hunting for and securing new group business, by developing new relationships and delivering new leads within key market segments. You will work closely with the Groups Sales team to ensure the conversion of new leads, while maintaining a calendar of proactive sales activities, calls, site inspections and tradeshows which deliver a constant pipeline of sales opportunities.

Key elements of the role include:

• Identifying new opportunities, generating new enquiries, securing repeat business, and maintaining the sales pipeline for group business opportunities
• Building and maintain strong working relationships across key markets - education, sporting, corporate, faith/community and caravanning
• Reviewing forecasts and developing and executing sales strategy plans.
• Taking ownership of the performance of group segments reporting on key metrics and outcomes to the business as required.
• Completing monthly analysis of group performance and provide a summary of recommendations to improve long term strategies.
• Proactively re-engaging old and current business to expand booking opportunities.
• Attending industry networking and tradeshows, and positively represent NRMA Parks and Resorts
• Ensuring all sales processes and client communications are centrally managed through booking platform - Ivvy and outstanding tasks are managed.
• Establishing and growing a portfolio of clients.

Join our Indooroopilly team as a Sales Consultant and be part of an exceptional showroom experience that sets us apart from the rest. Our showrooms offer a unique and unparalleled opportunity for customers to explore and envision their dream kitchen and laundry. As a Sales Consultant, you will provide expert advice on our products and offer personalised solutions to customers.

You will also create an immersive and welcoming environment by providing exceptional customer service, offering barista-made coffee and arranging cooking demonstrations with our talented chefs. Come be a part of a team that delivers exceptional service and transforms the customer experience.

• Building relationships with new and existing customers to deliver amazing in-store experiences.
• Providing information about brand offerings and product features.
• Ensuring sales and projects are delivered smoothly for your customers.
• Following up with email and phone calls with customers as required.
• Regular training and development with our in-house training team.

Reporting to the Administration Manager the Project Home Builder Sales Support is responsible for supporting the Commercial Account Executives by providing outstanding customer service to Home Builders or Project Home Builders commercial customers and administering all sales orders.  

• Manage the full cycle of customer orders, including responding to enquiries, processing sales orders, raising purchase orders, placing service calls and liaising with manufacturers regarding stock and delivery timeframes.
• Regularly communicate with customers and applicable construction site supervisors on the progress of orders, deliveries, service calls and any other issues that may arise.
• Ensure the Transport Teams are informed well in advance of any delivery requirements specific to Project Home Builder customers.
• Collaborate with relevant business units to ensure a quality experience is delivered to all commercial customers.

The Metro TV Agency Sales Executive is the primary day-to-day contact for media planners/buyers, and is ultimately responsible for delivering exceptional customer service.

Day to day you will:

• Create targeted advertising proposals based on briefs received from media agencies
• Understand market trading conditions and negotiate on casual business in conjunction with the Group Business Manager
• Conduct regular WIP meetings with key agency contacts as well as weekly forecast reporting
• Develop business within the account, identify opportunities to up-sell, cross-sell and grow budgets 
• Work collaboratively with Nine Digital, Powered and Sports Sales on integrated responses
• Respond to agency requests efficiently and keeping contacts up to date on progress

This is a new role as an Internal Sales Specialist for CNC Machinery. You'll be at the forefront of driving new business opportunities, engaging with warm leads, and contributing to our growth across the Eastern Seaboard. This is an office-based role and if you're mechanically minded, possess a background in machinery, and are ready to take on a role that combines initiative, follow-up, and a hunger for success, Macro is the place for you.

About the Company 

Embark on a dynamic career journey with MACRO™, a prominent welding and cutting supply specialist with over 45 years of industry excellence. Their innovative solutions are custom-engineered to drive business growth and revenue for their clients. Explore a diverse range of products and services, and be part of their commitment to continuous advancement in the welding and cutting landscape.

Responsibility:

• Proactively follow up on inbound warm leads, ensuring timely engagement and nurturing relationships.
• Focus your role on strategic cold calling, identifying and pursuing new business opportunities.
• Drive the acquisition of new business accounts and strategically expand Macro's presence on the Eastern Seaboard.
• Effectively manage and develop the Eastern States of Australia, identifying key prospects and opportunities.
• Leverage your mechanically minded background to understand client needs and provide tailored CNC machinery solutions.
• Utilize Hubspot to manage leads, track interactions, and streamline the business development process.
• Conduct thorough market analysis to identify trends, competitors, and potential areas for business growth.

Qualifications:

• Possess a strong background in machinery, demonstrating a solid understanding of CNC machinery.
• Experience in utilizing CRM systems, with a focus on efficient process management and lead tracking.
• Display a hunger for success, actively seeking and pursuing new business opportunities.
• Demonstrate a proactive approach to identifying and addressing business development opportunities.
• Exhibit strong follow-up skills to maintain engagement with leads and convert them into successful partnerships.
• Showcase an ability to adhere to and optimize business development processes for maximum efficiency.
• Effectively manage and prioritize activities within multiple territories to achieve strategic business objectives.
• If you're ready to take on a challenging and rewarding role in business development with Macro, apply now and be a key player in our expansion across the CNC machinery market. Join us and unleash your potential in a dynamic and thriving company.

What’s In It For You:

• $100-120,000 + Super
• Bonuses - Individual & Team - Monthly Basis
• 4 weeks training

LegalVision is a market disruptor in the commercial legal services industry. Our mission is to power the success of every business by delivering legal support that is proactive, affordable and commercial, and the key way we do this is through our industry-first legal services membership. You can read more about the membership here. 

We have assisted over 200,000 businesses across New Zealand, Australia and the UK, and we’re just scratching the surface. We were named Law Firm of the Year at the 2021 and 2022 Australasian Law Awards, and a 5 Star Employer of Choice by Australasian Lawyer in 2023.

The Opportunity

In this newly created role you will be part of our Client Success team that prides itself on providing outstanding service to our 1,300+ members. We know that exceptional client service keeps our members happy, which is the fuel for our growth.

Our Client Success team works with our members to ensure their businesses get the legal assistance they need in an efficient and valuable way. We take the time to understand a client’s business goals and challenges and work collaboratively with the client to deliver effective short and long-term solutions. 

As a Retention and Expansion Sales Consultant, your mission will be to drive initiatives which will help LegalVision achieve its ambitious retention and expansion goals. You will primarily do this by:

• Retaining clients beyond their initial contract period: You will help our members understand that continuing to invest in quality legal support is one of the best decisions they can make for their businesses. This involves leading renewal discussions at the end of a member’s contract with the goal of retaining the member, as well as responding to in-contract cancellation requests from time to time in a productive and educational manner.
• Reviewing membership tiers as required: You will ensure our members are on the most appropriate pricing structure to meet their usage, business size, plans and risks. 
• Selling additional products: The support LegalVision can provide isn’t limited to the core membership inclusions. We have a number of valuable add ons that offer additional protection to our members’ businesses. You will drive the uptake of these products among existing members.

You do not need experience in commercial law or to have worked in the legal profession to be considered for this role, though any experience you do have will be useful. You will receive both formal and on-the-job training to give you a strong understanding of the legal and commercial needs of Australian businesses. You’ll have challenging but attainable KPIs, talented colleagues, supportive leaders and excellent tools to help you succeed. 

The Ideal Candidate

• Experienced in business development and sales: You have at least 2 year’s experience working in business development or existing client sales, and are excited to pursue a career in this area. 
• Passionate about client experience: You have excellent client service skills and the ability to problem-solve or sell additional services when appropriate. You’re dedicated to creating experiences that exceed client expectations.
• A fast learner and a strong communicator: You are able to pick up complex concepts quickly and explain them to clients in a clear and concise manner. You are a confident communicator and can find the perfect balance between powerful persuasion and being unhelpfully pushy.
• Driven, autonomous and efficient: You work well independently and take ownership of your to-do list and responsibilities. You are organised and can effectively juggle competing priorities.
• Business and tech savvy: You’re a quick learner and have a genuine interest in assisting business owners. You’re motivated by the success of your clients and excited to contribute to the ongoing growth of LegalVision.
• Personable, resilient and a culture champion: A friendly, warm and professional demeanour will get you far. You celebrate the ups and bounce back quickly from your learning experiences.

The Perks

• Fast-paced environment with exciting growth opportunities for high performers.
• Talented and energetic teammates across Australia, New Zealand and the UK.
• Ability to earn an additional 5 days of annual leave per year, plus paid birthday leave, volunteering leave, and parental leave.
• Annual budget to spend on external learning and development.
• Regular team socials, drinks and team lunches.
• Vibrant office environment in Surry Hills which is super close to Central Station, and flexible work-from-home options.

Apply today!

If this role sounds like it could be a great next step, we’d love to hear from you. Applications will be reviewed on a rolling basis and will close once the role is filled, so apply early to avoid missing out.

A note to recruiters: we’re all over this role, so there’s no need for you to get in touch. LegalVision does not accept unsolicited CVs or responsibility for any fees related to unsolicited CVs. Thanks!

The Square Australia Sales team is looking for a Senior Account Executive to accelerate our shift upmarket. You will be a brand ambassador for Square Australia, sourcing large opportunities outside traditional channels. Your depth of commercial acumen will guide prospects in their evaluation of our platform across a suite of software, hardware and embedded financial services to see if we are suited to solve the diverse challenges they face today. You will work with Square's most prominent use-cases across multiple markets and will report to the Sales Manager, Australia. This role can be based in Melbourne or Sydney.

You will:

• Build relationships with multiple stakeholders to configure business cases for change

• Uncover complex strategic objectives across multiple industries and help create custom solutions

• Work with Australian and global Square Sales, Marketing, Product and Partnership teams to provide feedback on the needs of our most creative clients 

• Create a great impression for prospective Square merchants by thematically & objectively linking our services as a partner to their long-term goals

• Maintain a current understanding of, and eagerness to improve upon, incumbent sales processes

• Demonstrate a high level of diligence towards external engagement and internal data validity

• Contribute to a productive, engaging and inspiring team environment

• Keep up-to-date with the latest business, industry and product trends

The Square Australia Sales team is looking for a Senior Account Executive to accelerate our shift upmarket. You will be a brand ambassador for Square Australia, sourcing large opportunities outside traditional channels. Your depth of commercial acumen will guide prospects in their evaluation of our platform across a suite of software, hardware and embedded financial services to see if we are suited to solve the diverse challenges they face today. You will work with Square's most prominent use-cases across multiple markets and will report to the Sales Manager, Australia. This role can be based in Melbourne or Sydney.

You will:

• Build relationships with multiple stakeholders to configure business cases for change

• Uncover complex strategic objectives across multiple industries and help create custom solutions

• Work with Australian and global Square Sales, Marketing, Product and Partnership teams to provide feedback on the needs of our most creative clients 

• Create a great impression for prospective Square merchants by thematically & objectively linking our services as a partner to their long-term goals

• Maintain a current understanding of, and eagerness to improve upon, incumbent sales processes

• Demonstrate a high level of diligence towards external engagement and internal data validity

• Contribute to a productive, engaging and inspiring team environment

• Keep up-to-date with the latest business, industry and product trends

Team Leader, Inbound Sales Enquiries

• Based in Macquarie Park, short walk from Metro Station
• 7 Additional leave days per year + NFP Salary Packaging + WFH options
• Collaborative, inclusive and professional team culture
• New Year, New Career or perhaps a new industry..

Catholic Healthcare is a leading Aged Care provider with over 5000 employees! We have an exciting and rewarding opportunity for an experienced, energetic and “hands on” Call Centre Team Leader to develop a growing inbound team to provide high quality phone based service. The purpose of your team is to support meeting growth projections and occupancy targets across our Aged Care Services Portfolio.

This inbound team receive calls from prospective customers and families approaching aged care for the first time and need guidance by a solution focussed and quality customer service approach. In this busy role you will lead, coach, educate & develop the team to deliver excellent customer, business and quality service outcomes whilst building on the team’s capabilities. You will establish protocols around best practice process and procedure, effective metrics and measures of success.  

The ideal applicant will have exceptional organisation, communication and interpersonal skills, the ability to have high level financial conversations with prospective clients and a commercial/operational mindset. Additionally, you will have;

• Recent demonstrated experience in a similar contact centre Team Leader position
• Experience in a position where complex levels of advice have been offered
• Demonstrated skills in coaching & leading a phone based team to meet KPIs & service levels
• Ability to build and maintain relationships with key stakeholders
• Excellent time management, prioritisation and administration including computer skills
• An understanding of residential aged care and retirement living fee arrangements and LLLB related legislation would be highly regarded. However, if you are confident in your ability to learn quickly and become the “go to” person we are happy to provide training
• Ability to touch type verbatim notes whilst talking on the phone
• Able to provide evidence of Covid Immunisations

Catholic Healthcare is a leading not-for-profit provider of residential aged care, home and community services & retirement living across NSW and SE QLD. Together, our team of over 5000 people are dedicated to our Mission of promoting the dignity, life and spirituality of older people through connected and inclusive communities. Our values of compassion, courage & integrity are at the heart of everything we do.

So, if you’re looking for a role where you can make a positive & rewarding impact in a great organisation like ours, then we’d love to hear from you.

Please note that pre-employment checks (including Police) will be completed for all preferred candidates before an Offer is made.

Hello Recruitment Agencies, thanks for thinking of us. Right now, we're looking to fill this opportunity directly so if we do need your assistance, we'll be in touch.

Reporting to the Director of Sales & Marketing, you will be responsible for managing and securing conference & events bookings for all venues with a key focus on our conference & events spaces. You will be empowered to determine clients’ event needs, responding to client enquiries, and providing quotes for event proposals covering venue, function, menu and beverage costs ensuring revenue is maximized. You will develop successful professional relationship with your clients and maintain effective and timely communications – before, during and after the event. Working closely with the Sales & Marketing Team you will have a focus on driving and converting business to ensure targets are met. You will continually liaise with the operations team to ensure high quality, impeccable service and experience is provided.