Building on the strength of our teams and our strong holistic ecosystem of brands & solutions, we are breaking new ground to shape the hospitality of tomorrow and inspire new ways to experience the world.

We are a member of Accor, led by industry experts and now an opportunity has arisen to join our team as our Duty Manager, a luxury connoisseur who is guest and quality obsessed and has a genuine passion for the industry wanting to make their mark at the Sofitel Sydney Darling Harbour.

Reporting to the Front Desk Manager, you will oversee daily operations, ensuring our high standards of service are consistently met. You will lead a talented team, handle guest inquiries, and resolve any issues that arise, all while maintaining a welcoming and luxurious atmosphere.

Working for Sofitel Darling Harbour will give you opportunities for professional growth and development, a vibrant and supportive environment an and of course employee discounts and perks at our hotel and partner establishments.

If you are ready to take your career to the next level and be part of a prestigious team, please click on the apply button today.

Sofitel Brisbane Central is looking for a professional and motivated Maintenance Manager who will be responsible for managing a diverse team of engineering tradespersons, handypersons and external contractors. This hands on role is responsible for the day-to-day supervision of the team and reports to the Chief Engineer, providing support with the general operations of the department.

What you will be doing:

• Assist in leading a highly motivated engineering team including assigning daily tasks to ambassadors and managing numerous external contractors
• Set up and implement work request systems in all hotel areas
• Record daily plant and utility consumption readings, analyse consumption and report on findings
• Inspect and perform preventative maintenance on facilities, equipment and fire systems
• Play a key role in Work Health and Safety and sustainability including inspecting all areas of the property for safety issues and taking corrective actions.

The Role

Partner with and support a portfolio of business areas to strengthen and continuously improve
the management of risk, and build risk and compliance capability throughout the organisation.
The portfolio for this role includes, among other things, the ALH hotels business, which has a
unique risk profile that includes both regulatory compliance risk and operational risk. Working
within the growing Risk and Compliance function (Line 2), you will have the opportunity to work
on risk management activities across the Endeavour business, with a diverse range of business
stakeholders including our Executive Leadership, and build a strong understanding of our
business, purpose and strategy, whilst applying your risk expertise to support and enable our
business to live its purpose and grow. In this role and team you will have an opportunity to drive
innovation (i.e. new ways of approaching risk/compliance management) and real change that
delivers a meaningful impact to our team, our customers and the communities we operate in.

Sounds good? Read on.

Here is a taster of what you can expect in this role:

Support risk management across the business by continuing to embed risk management into our culture and day to day operations: risk identification, risk assessment/analysis, process flow and controls assessment, documentation and reporting - this will be done working closely with senior risk colleagues and partnering with business stakeholders, and will include facilitating risk discussions and workshop sessions throughout the organization, encompassing operational, managerial, and executive levels.

• Proactively contribute to the development and continuous improvement of risk management, compliance and assurance frameworks, strategies and methodologies in conjunction with the wider Risk & Compliance team.
• Support the ongoing embedding of risk management into our culture and ways of working, including identifying new and innovative ways of approaching risk management tailored to the  business audience.
• Preparation of reporting on risk and risk management activities for stakeholders, including Board and Executive management.
• Business partnering - become the go-to leader of risk management for your portfolio of Endeavour’s business e.g. ALH hotels. You will sit alongside the leadership teams for these business areas to support their risk management strategies and enable risk capability uplift across their teams at operational, managerial, and executive levels.
• Proactively build effective relationships with a diverse range of internal stakeholders and develop a deep understanding of the business strategy.
• Apply your risk/compliance knowledge and experience (and influencing skills) to build risk and compliance awareness, engagement and understanding across the business at all levels of the organisation; and look for opportunities to enhance, operationalise and embed risk/compliance management.
• Actively contribute to the continued growth and development of the Risk & Compliance team and their key deliverables.
• Build strong working relationships with team members and work to ensure risk management activities are consistent across internal stakeholder groups where possible.
• Share best practice approaches and ways of working across the team to help fast track the embedding of risk management and the uplift in risk management capabilities across the business.
• Contribute to the improvement and further development of risk, compliance and assurance policies, frameworks and procedures, and the methods for communicating and embedding those frameworks across the business.

About Us

Spacetalk is an Australian technology company dedicated to creating innovative and life-enhancing connected wearables, mobile services, and software for families and seniors. Alongside our award-winning wearables, we operate Spacetalk Mobile, an MVNO service that ensures seamless connectivity for our users. As we transition from a hardware-led business to a software-first SaaS model, we're leveraging data, sensors, and predictive analytics to deliver even greater value. Our products and services enable people to stay connected, safe, and engaged no matter their age or stage in life. With a growing global presence and an expanding product line, Spacetalk is rapidly evolving as we scale our international footprint. 

About The Role
As the Product Marketing Manager, you will play a pivotal role in driving retention and growth for Spacetalk Mobile (MVNO). Reporting to the VP of Marketing, this is a high-impact, high-accountability position within a turnaround environment where results matter. Direct telco marketing experience, expertise in regulatory compliance, and an awareness of industry standards are essential to succeed in this role. You’ll be responsible for owning and executing all marketing activities for the MVNO business, including campaign planning, offer development, pricing strategies, and customer engagement. You’ll collaborate closely with cross-functional teams to deliver campaigns that resonate with our customers and achieve our business objectives. 
 

What You'll Do:

• Retention and Growth Campaigns: Plan, execute, and optimise customer retention and acquisition strategies, ensuring alignment with business goals. 

• Data-Driven Marketing: Leverage customer insights and analytics to design effective Klayiyo campaigns and targeted messaging. 

• Pricing and Offers: Develop and manage pricing strategies and promotional offers to optimise ARPU and customer satisfaction. 

• Cross-Functional Coordination: Work closely with product, sales, and engineering teams to ensure cohesive marketing initiatives. 

• Customer Experience: Enhance customer lifecycle communication and engagement to improve retention and reduce churn. 

• Performance Tracking: Measure, analyse, and report on campaign performance, identifying areas for improvement and scaling successes.

You are a self-motivated professional with a passion for leveraging technology to create meaningful customer experiences. You thrive in high-pressure, high-reward environments and are driven by the opportunity to make a tangible impact in a fast-evolving business.

• Deep knowledge of the MVNO/telco industry, including market trends, customer behaviors, and competitive dynamics. 

• Proven experience managing marketing automation platforms (e.g., Klaviyo), analytics tools, and CRM systems. 

• Ability to thrive in a fast-paced turnaround environment with a focus on delivery and accountability. 

• Strong stakeholder management and communication skills to drive collaboration and influence outcomes. 

• Minimum 5 years of marketing experience, preferably in telco or a related industry. 

• Competitive salary with performance-based incentives. 

• Progressive leave policies, including paid parental leave, community service leave, and birthday leave. 

• Flexible working environment with a hybrid model of remote work and office presence. 

• The chance to join a dynamic, fast-paced startup culture and play a pivotal role in Spacetalk’s international growth. 

• Career progression opportunities as Spacetalk continues to scale. 

Why Join Us? 

At Spacetalk, we believe in innovation, integrity, and a customer-first approach in everything we do. As we expand globally, we are committed to delivering best-in-class products that improve the lives of our users. Our Values—Innovate, Engage & Elevate—are embedded in how we work and grow together as a team. 

You’ll have the opportunity to shape the future of Spacetalk Mobile and make a measurable impact on a fast-evolving business. This role is your chance to drive impactful change, leading how we deliver connected, data-driven solutions to our customers globally. 

If you’re ready to lead and contribute to a fast-growing, purpose-driven company at the forefront of family safety technology, we’d love to hear from you! 

Reporting to Director of Finance, you will be a highly organised Purchasing Manager with a drive for overseeing all procurement activities, ensuring cost-effective and timely acquisition of goods for our organisation.

Duties include but are not limited to;

• Develop and implement procurement strategies aligned with organizational goals and budget constraints
• Manage vendor relationships, negotiate contracts, and secure favorable terms to optimize cost savings
• Analyse pricing data and supplier performance to make informed purchasing decisions
• Oversee the entire procurement process, from requisition to delivery, ensuring compliance with company policies and procedures
• Collaborate with cross-functional teams with the Precinct to understand and fulfill departmental needs efficiently
• Maintain accurate records of purchases, contracts, and inventory levels
• Implement and manage inventory control systems to optimize stock levels and minimize waste
• Generate comprehensive reports on procurement activities, expenditures, and supplier performance
• Stay updated on industry trends, regulations, and best practices in procurement and supply chain management

Job Title: Partnerships Manager

Reports to: Senior Manager, International Growth

Basis: Full Time

Department: Australia, International Growth

Location: Sydney, Australia (Remote working with the option to work in a coworking space)

Website: www.topcashback.com.au

TopCashback is one of the world’s biggest cashback sites and we help save our members money when they shop. We have more than 20 million members globally and work with thousands of brands across the UK, US, China, Germany, France, Australia, Italy and Spain.

We’re proud of our award-winning service, recognized by numerous accolades, including the prestigious Queen’s Award for Enterprise in International Trade and six consecutive wins as ‘Cashback Site of the Year’ at the Moneyfacts Consumer Awards. At the Performance Marketing Awards, we’ve claimed titles such as Industry Choice of Publisher (six times in seven years) and Best Team in Performance Marketing (2021).

As we continue our expansion into Australia, we are seeking an ambitious, proactive Partnerships Manager to drive our growth in the region.

The Role

Are you a skilled professional in affiliate marketing looking for an exciting next step in your career? As Partnerships Manager for Australia, you will take ownership of our affiliate and partner relationships while serving as TopCashback’s local representative in the region.

This role requires a dynamic individual who thrives on building relationships, negotiating deals, and working independently, all while being supported by a global team. Your focus will be on securing competitive, market-leading cashback deals and driving revenue growth, delivering exceptional value to both our members and partners, and expanding TopCashback's presence in Australia.

At TopCashback, since we began, we have been committed to building a fair, diverse and inclusive company. We believe that diversity and nurturing a culture where we can all be our true selves at work, makes us stronger as a business. We celebrate differences and foster a fair and equal environment for us all to flourish in. After all, we spend most of our time together.

With fairness at heart, we‘re committed to being an equal-opportunity employer regardless of race, ethnicity, gender, sexuality, religion, disability, nationality, age or similar. Whoever you are, whatever walk of life you are from, we’ll welcome you to our TopCashback family.

Key Responsibilities

·        Relationship building - Develop new and strengthen existing partnerships with affiliate networks, agencies, and merchants through video calls, emails, and in-person meetings.

·        Deal Negotiation - Negotiate and source market-leading cashback deals to enhance our offering to Australian members and drive revenue growth.

·        Campaign creation - Create promotional decks and case studies to showcase the value of partnerships.

·        Campaign Coordination – Oversee end-to-end management of campaigns, including booking, setup, performance monitoring, and site placement optimisation to maximize ROI.

·        Performance Analysis - Analyse performance data to identify trends, create reports, and provide actionable insights to partners.

·        Business Development - Identify and secure new business opportunities, campaigns, and promotional ideas.

Required Skills/Attributes          

·        Industry Expertise: Minimum of 2 years experience in Affiliate Marketing, Digital Marketing, or Media roles.

·        Relationship-oriented: A good communicator who thrives on maintaining strong client relationships through video calls, emails, and in-person interactions.

·        Skilled Negotiator: Proven ability to negotiate effectively in partnership-driven roles.

·        Self Starter: Good time management skills with the ability to prioritize tasks, meet deadlines, and work independently.

·        Clear Communicator: Good written and verbal communication skills for effectively conveying information to clients and colleagues.

·        Problem Solver: Have a proactive and analytical mindset to problem solving

·        Continuous Learner: Commitment to staying updated with industry trends and best practices.

We are looking for a passionate and experienced Revenue Manager ready to take their career to the next level: drive revenue growth across our iconic hotels and brands, optimize pricing strategies and channel performance, build best practices and work with sector-leading technology.

As Revenue Manager, you will collaborate closely with Sales, Marketing and Reservations teams, including Sales, Marketing and Reservations, to optimize our revenue performance across a portfolio of 2 properties and achieve our business goals.

You will formulate and execute revenue strategies, identify market trends, and collaborate closely with the executive team on forecast and pricing. You will be a contributor to our revenue management community of practice internally and externally, mentor junior team members and receive learning and development support as you grow your career as a Heartist®.

You will:

• Oversee revenue management strategies for multiple properties.
• Ensure consistent pricing and revenue strategies across all hotels.
• Conduct market analysis and performance benchmarking.
• Lead the weekly/bi-weekly Revenue Management meetings providing insights based on reporting data.
• Develop topline revenue forecasts and actively seek opportunities to drive incremental profit across all revenue centers of the business.
• Conduct regular performance reviews and optimize pricing and inventory.
• Mentor, coach and develop junior team members in revenue management practices.
• Collaborate with senior management, sales, finance, and front office teams to align strategies with business goals.
• Ensure reservations are well managed and coordinate with the reservations team.
• Drive market share in your competitive set and ensure all systems are adequately used to optimize RevPAR.
• Leverage your knowledge of the distribution landscape, including online travel agencies and distribution networks to optimize hotel profits. 
• Responsible for data quality and system hygiene of Revenue Management and Distribution applications; platforms and tools used by the hotels.

• Lead and manage complex projects and programs as the key client interface
• Developing working relationships, problem solving and driving projects to successful completion
• Managing the design process to achieve the client's requirements and manage expectations
• Reviewing project plans and specifications, scheduling, costs saving measures, discrepancies, potential construction problems, etc.
• Managing project safety and environmental requirements
• Managing project timelines, risks and reporting
• Managing project budgets and advising on options to keep budget on track
• Chairing project/site meetings with clients, consultants and contractors

Are you an Engineering Manager who would like to work for a truly global Australian success story? PaperCut Software have been fighting the battle on sustainability for the last 26 years, and we now have over 1000 million end users across 195 countries. We are looking for a leader to drive excellence in engineering and delivery within our Cloud team. You'll collaborate with product and design to create customer-focused solutions from concept to completion, while empowering your team to exceed their goals.

Reporting to the Senior Engineering Manager, this is a full-time hybrid role, based in our Melbourne office 3 days per week.

Some of what you might do…

• You'll make sure your team works in the smartest way possible by helping engineers make intelligent trade-off decisions and collaboratively mature work practices.
• You'll build relationships and collaborate within Product Development and across PaperCut to ensure that your deliverables reach expectations with quality.
• You'll review and improve how your team approaches product engineering to ensure we're getting both the commercial and product performance that we expect.
• You'll invest in developing your team's capabilities and identifying and attracting new talent to PaperCut.

A little about you…

• You can work with other Engineering Managers to make product engineering decisions and guide execution.
• You have experience building and releasing a successful SaaS product and working on improving launched products.
• You can support your team in helping them deliver high-quality software products.
• You can take a holistic approach to engineering, considering the wider businesses' thoughts and their impact on your decision-making.

The Finance Manager South Asia will lead the Australia finance team with full responsibility for the financial stewardship of the accounting, financial operations and financial controls over the legal entities in Australia and New Zealand, including production of the financial reports, maintenance of the accounting records, controls and budgets in order to ensure that the reported results comply with company policies and international financial reporting standards.

The Financial Manager is the most senior finance person on site in Australia and, as such, is the interface with the Australia management team.  The Finance Manager will have overall accountability for the integrity of group and statutory reporting for Australia and New Zealand, all financial and management reporting, ensuring accuracy and timeliness, and will work closely with the FP&A and Commercial Finance team, led out of Singapore under a matrix structure, to ensure strong communication with the business and strong financial analysis over programmes.  As a Business Partner, this position will ensure appropriate business control and manage performance analysis against budgets / forecasts providing regular updates to the senior and local management and support commercial decision making through preparation of financials analysis on actuals performance, with forecasting and budgeting also forming part of this role.  This role will also be responsible for managing local statutory accounts, local/income tax and VAT filing, other reporting requirements and cash management including dividend and intra group loan.

Duties & Responsibilities:

Accounting & Financial Operations:

• Financial reporting: Ownership and responsibility for all financial accounting and reporting for the South Asia business.   Ensure timely & accurate month, interim and year end close activities for each entity in the South Asia region including Division/Group reporting and related disclosures. Responsible to clear aged balance sheet items on a timely basis, including but not limited to consistent reviews of program-related accounts. Ad hoc reporting such as Treasury (Bonds & Guarantees, Hedging, FX, and Cash Pooling), IFRS disclosures & analyses, Tax and Compliance.  Ensure compliance with all internal accounting policies and all relevant external accounting standards. 
• Business partnering: Understanding and reporting of financial information, including working capital, cashflows, order intake, revenues and margins; communication and presentation of the financial information to Smiths Detection management and stakeholders. 
• Working capital: Drive working capital improvement (overdue reduction, inventory and AP).
• Management reporting: Produce timely and accurate monthly management reports for division and reports as needed locally to ensure functions are provided with quality navigation, forecasting and business planning tools and procedures that focus on decision making to maximise revenue, profit and cash and to enable cost centre analysis.
• Internal controls: Ensure adequate financial controls in place to protect company assets and IP, and that internal policies are followed.  Oversee monthly balance sheet reconciliation process.  Ensure the business is compliant with all Smiths Group & Smiths Detection policies and procedures, such as delegation of authority, expense procedures, capex applications, foreign exchange, etc. Comply with and promote all relevant legal requirements & Smiths policies and procedures, including business ethics, data protection and health & safety.  Recommend improvements when appropriate.  Monitor business control effectiveness and develop/execute improvement plans
• Audit: Primary responsibility for managing the Australia and New Zealand entities' relationship with external and internal auditors, and ensuring that the audits are completed on time. 
• Risk management: Ensure that there is an effective risk management process in place to mitigate key problems and issues.  Responsible for new customer and vendor credit controls.  Responsible for ensuring strong control on credit and vendor management through annual credit limit review and vendor master date clean up etc.
• Statutory obligations including responsibility for indirect tax: Fulfil all statutory reporting & filing requirements for the two legal entities in the region including responsibility for annual statutory accounts and ensuring local tax compliance (GST, income tax, payroll tax, FBT etc).

Finance Team Management:

• Finance leadership: Role model with excellent people management, facilitation, and communication skills. Manage the annual performance review cycle and associated activities for direct reports according to internal policies and procedures.
• Talent development: Proactive talent coaching and succession planning, to ensure that the finance team develops the skills, experience and expertise to drive business forward and at the same time develop their career options within Smiths Group.

Banking and Treasury; Payroll and Other:

• Responsible for defining funding and hedging requests and ensure divisional treasury policies are followed.
• Ensure accurate monthly and weekly cash forecast.
• Responsibility for intra group loan and dividend working with division treasury team.
• Payroll approval for AU (fortnightly) and NZ (monthly).
• Support the organization in ad hoc projects (regulatory compliance, System improvement (SAP) & implementation of new tools, etc.
• Ensure accurate monthly and weekly cash forecast.
• Responsibility for intra group loan and dividend working with division treasury team.
• Payroll approval for AU (fortnightly) and NZ (monthly).
• Support the organization in ad hoc projects (regulatory compliance, System improvement (SAP) & implementation of new tools, etc.

• Developing working relationships, problem solving and driving projects to successful completion
• Proactively managing the design process to achieve the client's requirements and manage expectations
• Responsible for preparation of project management plans, programs, budgets and other key project deliverables
• Reviewing project plans and specifications, scheduling, costs saving measures, discrepancies, potential construction problems, etc.
• Managing project timelines, risks and reporting 
• Managing project budgets and advising on options to keep budget on track
• Chairing project meetings with clients and consultants
• Managing internal project administration including invoicing, variations, subconsultant management and contract risk
• Building the business through engagement, marketing and tendering activities
• Mentoring and supporting junior colleagues to grow and develop professionally 
• Contract Administration & Acting as the Superintendent’s Representative to support the Superintendent;
• Writing Minutes for all meetings
• Drafting PSC Reports, Drafting Monthly reports for review by the AD or Director

The Host Manager plays a pivotal role in curating an exceptional guest experience across multiple dining venues. This position ensures seamless management of guest reservations, welcomes and seats guests with grace, and upholds the highest standards of personalised service. Main duties include:

Reservation Management 

• Handle all reservation requests via phone, email, and online platforms.  
• Manage booking systems to ensure accurate and efficient reservation handling.  
• Coordinate with venue managers to optimize table allocation and seating arrangements.  
• Confirm reservations and send reminders to guests as needed.  

Guest Relations 

• Exceed guest’s expectation by delivering personalised and professional service to clients and guests.    
• Serve as the primary point of contact for guest inquiries and feedback.  
• Create and execute a Guest Recognition program that aims to build strong, lasting relationships with key customers, increase their satisfaction, and drive repeat business through a combination of recognition, rewards, and exceptional service.  

Leadership and People Development 

• Recruit, train, and lead the host team members and support staff, fostering a culture of excellence and collaboration.  
• Develop and implement training programs to enhance the team’s skills and knowledge in event planning and execution.  
• Provide ongoing support and guidance to the team, promoting professional growth and a high standard of performance.  
• Assist with training new staff on reservation and guest relations procedures.    
• Organise the host team roster, roles & responsibilities of each team member.

About frank green

frank green isn’t a person, it’s a philosophy. We are frank about living green.

Our purpose is to stop single-use plastics. So, we create beautifully designed, functional, and innovative sustainable products that fit into your life, that you love to use and reuse, over and over again. Because we want to give people around the world the power and desire to make easy, sustainable change.

Your New Role

As the Brand Marketing Manager for frank green, you’ll take the lead in shaping the way our brand connects with customers. You’ll oversee end-to-end campaign planning, brand positioning, and media engagement while aligning key stakeholders to deliver meaningful marketing initiatives.

This role will immerse you in the dynamic world of sustainability-focused products, where you’ll manage brand and competitor analyses, coordinate with external partners, and ensure campaigns deliver measurable results. With the potential to transition into a permanent role and explore opportunities internationally, this is a chance to grow your career with a globally recognised brand.

Your Day to Day

• Develop and maintain an integrated marketing calendar that aligns brand priorities across all channels.
• Lead weekly cross-functional WIP meetings to ensure alignment on campaign timelines and execution.
• Partner with internal teams (creative, digital, e-commerce) to deliver cohesive, high-impact campaigns.
• Conduct brand and competitor analyses to inform marketing strategies and identify growth opportunities.
• Collaborate with media, influencers, and brand partners to amplify campaign reach and impact.
• Track campaign performance, analyse data, and generate insights to optimise future initiatives.
• Draft and manage detailed marketing briefs for internal teams and external agencies.
• Ensure all campaigns align with frank green’s brand positioning and sustainability ethos.

What You Need

• 3-5 years in a marketing management role, ideally within lifestyle, consumer goods, or sustainability-focused brands.
• Demonstrated success in leading cross-functional teams and managing multiple stakeholders.
• Comprehensive understanding of integrated campaign planning, including the ability to develop and manage marketing calendars.
• Proficiency in briefing and tracking marketing activities, ensuring campaigns align with overall brand strategy.
• Expertise in brand positioning and competitor analysis, using insights to drive growth and differentiation.
• Excellent analytical skills for evaluating campaign performance, generating insights, and making data-driven decisions.
• Exceptional communication skills, both written and verbal, to effectively align internal teams and external stakeholders.

The Perks

• Dog friendly offices.
• Staff discount on frank green products.
• Personal learning & development budget.
• A real opportunity to have an impact on a global brand.
• Celebration birthday day off as paid leave.
• Plenty of autonomy and opportunity to grow.
• Generous parental leave.
• Fun and inclusive staff events and celebrations.

Our Culture:

At frank green, we strongly believe in diversity and inclusion, and we make sure that our people feel welcome and our culture incorporates everyone's perspectives and experience.

We're creative, pragmatic and driven by the pursuit of “anything is possible”, but there's enjoyment in every meeting because we thoroughly enjoy the work we do and the impact it has. We're constantly growing, learning, adapting, and trying new things.

To Apply

This role is for someone who thrives in a fast-paced, entrepreneurial environment, where every day brings new challenges and opportunities. If this sounds like you, hit APPLY NOW and we'll be in touch.

Account Manager

Shape the Future with ArchiPro

At ArchiPro, we are redefining the way people design, build, and renovate their spaces. By connecting the world of architecture and design with leading suppliers and service providers, we empower our clients to bring their visions to life. With a platform that continues to experience rapid growth and international expansion, we are searching for a dynamic Account Manager to nurture and grow our entry-level clients.

The opportunity

As the Account Manager, you will be instrumental in managing and expanding our early stage client portfolio. You'll focus on delivering efficient, digital-first service while identifying growth opportunities and creating scalable client engagement strategies.

What success looks like

Client Relationship Management: Expertly managing a diverse portfolio of clients on our entry-level packages. Your role involves implementing a sophisticated yet automated service model that balances digital efficiency with personalised attention. Supporting your client portfolio from onboarding to Quarterly Business Reviews, you’ll ensure that clients feel valued and supported, setting the foundation for long-term engagement and potential account expansion.

Growth and Expansion: Success in this role means being a strategic growth catalyst, aiming to transform entry-level clients into scalable opportunities. You'll develop a keen eye for identifying clients with high-growth potential, conducting thorough assessments that go beyond surface-level interactions. Through proactive engagement, targeted communication, and deep understanding of client needs, you'll nurture these relationships, preparing promising clients for potential progression to higher service tiers. 

Performance and Optimisation: As a data-driven Account Manager, you’ll be responsible for continuously educating clients on the value of data and our client marketing capabilities. Leveraging our ArchiPro Business and Advanced Analytics to understand clients behavior, optimise marketing campaigns and drive organic performance improvements. 

What You Bring to the Table:

Client Management Skills: Strong ability to manage entry-level client relationships. Excellent digital communication and engagement skills. Proactive approach to identifying growth opportunities. Proven track record of building rapport quickly and maintaining professional, engaging client relationships through multiple communication channels including email, video calls, and digital platforms.

Communication Skills: Exceptional verbal and written communication abilities that enable clear, concise, and compelling interactions across diverse client profiles. Demonstrated skill in translating complex digital marketing and platform concepts into easily understandable language. Strong ability to construct persuasive narratives that highlight the value proposition of ArchiPro's services. Adept at tailoring communication style to different client needs, from technical deep-dives to high-level strategic discussions. 

Strategic Capabilities: Quick learner with ability to understand client needs. Analytical mindset for evaluating client potential, entrepreneurial spirit focused on creating value.

Technical Proficiency: Demonstrated understanding of advertising and digital marketing, comfortable with digital platforms and self-service models, basic data analysis skill and a tech-savvy approach to client management.

Industry Knowledge: Ideal candidate would have experience working within SaaS, architecture, and design sectors, understanding their unique challenges and opportunities.

Collaborative Approach: Adept at working cross-functionally with sales, product, and marketing teams to deliver integrated solutions that enhance the client experience.

Why Join ArchiPro?

• Be part of an ambitious, high-growth company with a mission to revolutionise the design and build industry.
• Join a passionate, supportive, and collaborative team that celebrates success and innovation.
• ArchiPro is backed by Tiger Global, one of the largest funds globally, and they only back the world's most exceptional companies. They invested in Facebook, TikTok, Air BnB, Alibaba, Roblox, and Stripe.

ArchiPro is frequently ranked among the top 10 most disruptive companies in AU and NZ.

For the curious minds:

• What our clients have to say
• What our team have to say
• What the media have to say
• Our Founders story

Make Your Mark

This is your opportunity to be at the forefront of ArchiPro’s next chapter. If you are a visionary leader with a passion for driving impactful partnerships and shaping the future of an industry, we want to hear from you.

Next Steps

Sound like the role for you? Apply now and let’s shape the future together!

Account Manager

Shape the Future with ArchiPro

At ArchiPro, we are redefining the way people design, build, and renovate their spaces. By connecting the world of architecture and design with leading suppliers and service providers, we empower our clients to bring their visions to life. With a platform that continues to experience rapid growth and international expansion, we are searching for a dynamic Account Manager to nurture and grow our entry-level clients.

The opportunity

As the Account Manager, you will be instrumental in managing and expanding our early stage client portfolio. You'll focus on delivering efficient, digital-first service while identifying growth opportunities and creating scalable client engagement strategies.

What success looks like

Client Relationship Management: Expertly managing a diverse portfolio of clients on our entry-level packages. Your role involves implementing a sophisticated yet automated service model that balances digital efficiency with personalised attention. Supporting your client portfolio from onboarding to Quarterly Business Reviews, you’ll ensure that clients feel valued and supported, setting the foundation for long-term engagement and potential account expansion.

Growth and Expansion: Success in this role means being a strategic growth catalyst, aiming to transform entry-level clients into scalable opportunities. You'll develop a keen eye for identifying clients with high-growth potential, conducting thorough assessments that go beyond surface-level interactions. Through proactive engagement, targeted communication, and deep understanding of client needs, you'll nurture these relationships, preparing promising clients for potential progression to higher service tiers. 

Performance and Optimisation: As a data-driven Account Manager, you’ll be responsible for continuously educating clients on the value of data and our client marketing capabilities. Leveraging our ArchiPro Business and Advanced Analytics to understand clients behavior, optimise marketing campaigns and drive organic performance improvements. 

What You Bring to the Table:

Client Management Skills: Strong ability to manage entry-level client relationships. Excellent digital communication and engagement skills. Proactive approach to identifying growth opportunities. Proven track record of building rapport quickly and maintaining professional, engaging client relationships through multiple communication channels including email, video calls, and digital platforms.

Communication Skills: Exceptional verbal and written communication abilities that enable clear, concise, and compelling interactions across diverse client profiles. Demonstrated skill in translating complex digital marketing and platform concepts into easily understandable language. Strong ability to construct persuasive narratives that highlight the value proposition of ArchiPro's services. Adept at tailoring communication style to different client needs, from technical deep-dives to high-level strategic discussions. 

Strategic Capabilities: Quick learner with ability to understand client needs. Analytical mindset for evaluating client potential, entrepreneurial spirit focused on creating value.

Technical Proficiency: Demonstrated understanding of advertising and digital marketing, comfortable with digital platforms and self-service models, basic data analysis skill and a tech-savvy approach to client management.

Industry Knowledge: Ideal candidate would have experience working within SaaS, architecture, and design sectors, understanding their unique challenges and opportunities.

Collaborative Approach: Adept at working cross-functionally with sales, product, and marketing teams to deliver integrated solutions that enhance the client experience.

Why Join ArchiPro?

• Be part of an ambitious, high-growth company with a mission to revolutionise the design and build industry.
• Join a passionate, supportive, and collaborative team that celebrates success and innovation.
• ArchiPro is backed by Tiger Global, one of the largest funds globally, and they only back the world's most exceptional companies. They invested in Facebook, TikTok, Air BnB, Alibaba, Roblox, and Stripe.

ArchiPro is frequently ranked among the top 10 most disruptive companies in AU and NZ.

For the curious minds:

• What our clients have to say
• What our team have to say
• What the media have to say
• Our Founders story

Make Your Mark

This is your opportunity to be at the forefront of ArchiPro’s next chapter. If you are a visionary leader with a passion for driving impactful partnerships and shaping the future of an industry, we want to hear from you.

Next Steps

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A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build positive working environment. 

Key responsibilities: 

• Provide great customer experience. 

• Fold, hang, display and merchandise garments to maximise selling opportunities. 

• Actively process, stock and replenish garments on the sales floor and in the stock room. 

• Open, unpack and label merchandise with security tags. 

• Support customer purchases and returns in the register. 

Get ready for an exhilarating role where you'll be the driving force behind unforgettable events. As a key player, you'll take charge of everything from crafting detailed event orders to executing seamless on-site management, ensuring every moment is flawless.

You'll be the go-to expert, transforming vision into reality and delivering exceptional experiences, while also wrapping up with perfect follow-ups that leave clients eager for the next event. It's your chance to make every event an absolute success!

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build positive working environment. 

Key responsibilities: 

• Provide great customer experience. 

• Fold, hang, display and merchandise garments to maximise selling opportunities. 

• Actively process, stock and replenish garments on the sales floor and in the stock room. 

• Open, unpack and label merchandise with security tags. 

• Support customer purchases and returns in the register. 

Our new Sales Executive is responsible for maximizing total revenue potential for the Hotel across the Events & Business Groups market segments with a focus on the acquisition of new business. You will build and maintain strong relationships with event and groups bookers, ensuring every event is a success.

Your key responsibilities:

• Handle incoming event leads professionally through all channels.
• Provide detailed event and business group proposals covering venue, function, menu and accommodation costs ensuring revenue is maximized.
• Coordinate and host familiarisation and site inspections.
• Assist in coordinating sales forecasts and provide suggestions on strategies to achieve targets.
• Prepare and deliver event information to event coordinator, ensuring accuracy of information, as well as assist in event coordination where required
• Build and maintain new and existing client relationships
• Ensure success in delivering customer events in order to ensure client satisfaction and repeat business

• Permanent Part Time opportunity - 20 hours per week, Mon-Fri, during business hours
• 20th of Jan start date, paid training for your 1st week
• 27.30 per hour + Commissions + Employee Discounts
• Parramatta CBD location

Company Description

Accor is the largest Hotelier Group in Asia Pacific, offering accommodation options from Economy to Luxury & lifestyle across 40+ brands and has been named one of the best companies to work for in Australia. At Accor, we have been recognised as a 5-Star Employer of Choice (500+ employees) by HRD Australia for our second consecutive year, making our business an employer of choice. 

Our Business

Having recently Celebrated our 30 year anniversary, with a growing team of over 600 employees, we are responsible for a community of over 402,000 smart travelers and lifestyle enthusiasts. Accor Plus is the most expansive travel, dining and lifestyle loyalty program in Asia Pacific tailored specifically for Accor hotels, providing exclusive member benefits, events and experiences at Accor properties across Asia Pacific.

About the Role

As a Loyalty Sales Consultant, you will call recent guests of an Accor Hotel, inviting them to a FREE night at our hotels, as well as enjoying up to 50% off Accor room bookings & dinning, if they agree to sign up to our Loyalty Member Program.

Reporting to the Program Manager, you will be part of the Parramatta Sales team, helping grow the Accor Plus Membership program across Australia. More specifically, you will:

• Make outbound calls to verified leads, who have stayed at an Accor hotel
• Use Accor Plus sales techniques to discover needs & close sales
• Ask our customers & members for any referrals they’d like to recommend

About You

No previous sales experience required! Our ideal candidate needs to be a people person, who loves connecting with customers over the phone. To be successful in this role, you must:

• Be comfortable making outbound calls, to recent guests of Accor Hotels
• Excited about working in a sales environment, with achievable targets
• Able to start paid training, in office, on Monday the 20th of January from 9.00am to 3.30pm for 1 week, and then work from our Parramatta CBD office, 20 hours a week (Mon-Fri)

Why Us?

Enjoy full support with our paid in-house training program, plus ongoing training and coaching from our supportive managers. Other benefits include

• Set rosters during business hours
• Uncapped cash commissions, other bonuses
• Additional Accor Employee bonus for those that love to dine and travel

What you get to do in this role:

• Lead and design the digital transformation of Federal and state government health care, education and local government organisations
• Accelerate the scale and growth of the business by delivering transformational value to the Australian Public Sector through meeting and exceeding an assigned team quota 
• Set a high bar and example as a trusted advisor for your team and the wider Australia and New Zealand business, including the Senior Leadership Team
• Strategise and execute on vertical and horizontal sales strategies as part of a wider Public Sector Industry aligned and matrixed sales team
• Lead a team of three Director and Senior Director level sales managers who have five to nine individual contributors (Senior Account Executives) reporting to them. 
• Empower and guide your team to build strategic account plans that focus on longer term joint success of ServiceNow and the Australian Government
• Lead and inspire your team to bring ServiceNow’s People Pact to life through developing talent and managing consistent recruiting practices to attract, develop and retain the best talent
• Establish and nurture relationships at the highest levels of organizations 
• Manage accurate forecasting and communications on a daily basis 
• Drive customer success practices across your area 

As a Senior Sales Executive, you are responsible for delivering market-leading solutions while ensuring superior service and results for your designated agency and client group. You will be a leader on the sales floor, establishing strong internal relationships and continuously developing and maintaining strong relationships with key agencies across all relevant functions and clients.

You will work within a fast-paced, high-performing, and energetic sales team that pushes boundaries and leads the media industry.

Key Responsibilities

• Manage a pipeline of briefs and proactive ideas to meet and exceed revenue targets, while accurately forecasting revenue to the business.
• Understand and communicate Nine's products and USPs relevant to your channel, ensuring you educate clients and drive product sales effectively.
• Understand Nine's wider products across channels and their roles, staying knowledgeable about the full breadth of our offerings.
• Maintain a strong knowledge of Nine’s digital products and stay up-to-date with innovations and capabilities.
• Cultivate relationships with internal stakeholders and collaborate across departments to deliver leading solutions for partners.
• Build and nurture relationships with senior stakeholders within agencies, representing the Nine brand in the market.
• Stay informed on media industry trends, buying models, and competitive landscapes, sharing relevant insights and information with the sales team and internal stakeholders.
• Create market-leading responses and solutions for clients, delivering strategies that reflect a deep understanding of client needs.
• Proactively identify opportunities for team revenue growth and new business from lapsed or new clients.
• Perform GBM tasks as needed when required or in the absence of a GBM, including Weekly Team Forecasting, Weekly Summary, Quarterly Business Plans, and revenue gap planning.

As the Sales Advisor, you are the friendly faces that greet our customers and embody the heart of our brand. 

You'll have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms and throughout the shop floor, you'll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock and merchandising the latest garments on the shop floor. 

Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm, you'll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, in collaboration with your team, you’ll create moments that matter. 

While previous experience in customer service and familiarity with fabrics are nice to have, they're not mandatory. 

Role Expectations 

1.What to Sell? 

• Accountable for the Solution portfolio / product mix 
• Define which products are core to the solution portfolio 
• Articulate how each of the products brings unique client benefits 
• Ensure portfolio profitability is understood & improved over time  

Commercial ownership of pricing rate cards & commercial policies 

Close partnership with Global Product Leadership function: 

• Identify the solutions with the highest revenue opportunity 
• Ensure APAC markets needs are met in product development roadmap 
• Provide APAC Markets teams visibility to product plans and timelines 

Identify white space in the portfolio / unmet client needs and seek partner / acquisition programs to meet those needs (where we will not build) 

Accountable for the Portfolio Operating Plan (with the correct mix by solution) 

2.How to Sell? 

Build a strong community around the portfolio / expertise 

• A community that learns, adopts & activates with speed 
• A community that is formed with Sales & Delivery teams  
• Cross country client opportunities / Best practice sharing 
• Define the WOW to guarantee regular connections within local sales leaders & Market leaders 
• Maintain central Knowledge Management drives to enable your communities 

Build and execute the Go To Market plans for the solutions: 

• Campaign calendar & content  
• Commercial Decks / Proposal Decks 
• Improve Demo Scripts 
• Create and coordinate TL and Webinars (with Inside Sales support) 
• Market kit Product adaptation to APAC: Rate cards, Commercial Policies and Discounts, Communication kit (power pages, one-pagers, detailed product presentation, etc). 
• Joint coordination with the Inside Sales teams for external and internal campaigns 

Ensure that the Sales teams are enabled with best-in-class product / solution / sales training materials  

• Seek for consistency across APAC Markets 
• Ensure Power Position sales decks & ‘pitch perfect’ examples available  
• Develop automated gift of content tools (in partnership with Inside Sales) 
• Define the training product plans for APAC teams (in partnership with Inside Sales) 
• Execute and coordinate the internal & external training plan (in partnership with Inside Sales) 
• Work with Inside Sales team to translate these materials to eLearning where appropriate 
• Share competitive analysis 

Be directly involved in sales pitches & keep a close touch with clients: 

• Lead / heavy support to major RFPs and or multi-market RFPs 
• Continuous support to local sales leaders in the definition of the best solution for client specific needs 
• Direct involvement with HQ clients: grow, build, impact relationship and revenue 
• In charge of the coordination of APAC markets for global RFP’s 

Connect with Commercial teams in other regions to identify opportunities to apply in APAC 

Ensure strong visibility to revenue performance / outlook / $risks & opps for your product portfolio on an continuous basis 

3.How to Operate? 

Strong alignment with Product & Delivery COE organization  

• Ensure product activation & quality consistency across APAC 
• Critical to align how & where new product activation will be tested and scaled through the Delivery COE organization 
• Connect with APAC Delivery team leader to define prioritizations if necessary, delivery gaps & opportunities, define rules and ways of working 

Accountable for new product activation and scale  

Role-model talent management excellence and ensure talent retention  

Measuring Success 

1.Improve the EBITDA of core portfolio solutions over time, across APAC 

2.Revenue acceleration and delivery of revenue performance goals (owns the OP for the group of solutions).  Sustainable business growth (target will differ per products for the below points): 

• Increase Multi-year contracts  
• Increase Subscription contracts 
• Bigger growth on the strategic products  
• Increase Penetration per country/client 
• Increase Penetration Top 20 clients in each APAC countries 
• Penetration of key APAC growth initiatives 

3.New product / capability activation – delivered to timetable & $financial goals 

4.Tangible progress of Partnership & Acquisition opportunities 

5.Talent Development – measured through talent movement & outside-in / diverse leadership appointments  

6.Community engagement – measured through specific community activity & outcome

What we offer

Belong in a place where you can be yourself and love what you do. Join our hotel community and we will support you in reaching your full potential. You’ll be part of a team where every contribution matters, and you’ll have the freedom to bring creative ideas to elevate our service and enhance our guests' experiences. Help them to feel special, and we do the same for you.

A career that lets your passion shine

Are you a detail-oriented and dynamic professional with a passion for event planning and hospitality? The William Inglis Hotel is seeking a talented Conference and Events Assistant Operations Manager to help lead the coordination and delivery of extraordinary events in a luxury setting and provide support to a high-performance team.

In this vital role, you’ll assist in overseeing the operations of conferences, meetings, weddings, gala dinners, and other special events. You’ll work closely with the Conference and Events Operations Manager to ensure the smooth execution of all event details, guaranteeing that every experience meets our high standards of excellence.

This is your chance to thrive in a vibrant workplace that values creativity, teamwork, and a true passion for hospitality. Join our dynamic team, where you’ll collaborate with industry experts and play a pivotal role in creating unforgettable experiences in a prestigious setting.

If you’re ready to embark on an exciting journey with us and help elevate The William Inglis Hotel to new heights, we want to hear from you!