As a Department Manager you are responsible for supporting the Sales and Profit goals by setting a plan for your department to deliver a Great Customer Experience in line with your store. You ensure you have a Great Team and support their development, working with succession planning, talent development and structured performance management for your team based on results, values, and leadership.   

Key responsibilities: 

• Regularly analyse and follow up Sales & Profit KPIs for your department and together with the Visual  

• Merchandisers you take action to maximise sales. 

• Drive Hello Member program in line with country goals 

• Ensure your department continuously meets H&M standards and follow this up using the Customer Experience Tool.  

• Together with your Visual Team, you ensure the implementation of the Commercial Handbook. 

• Evaluate and manage the performance of your team; give regular feedback, execute performance development reviews, development plans, follow-up and take any appropriate action to improve performance and develop your team. 

• Actively work with a talent pipeline in your department to support the business and store needs. 

Reporting to Director of Finance, you will be a highly organised Purchasing Manager with a drive for overseeing all procurement activities, ensuring cost-effective and timely acquisition of goods for our organisation.

Duties include but are not limited to;

• Develop and implement procurement strategies aligned with organizational goals and budget constraints
• Manage vendor relationships, negotiate contracts, and secure favorable terms to optimize cost savings
• Analyse pricing data and supplier performance to make informed purchasing decisions
• Oversee the entire procurement process, from requisition to delivery, ensuring compliance with company policies and procedures
• Collaborate with cross-functional teams with the Precinct to understand and fulfill departmental needs efficiently
• Maintain accurate records of purchases, contracts, and inventory levels
• Implement and manage inventory control systems to optimize stock levels and minimize waste
• Generate comprehensive reports on procurement activities, expenditures, and supplier performance
• Stay updated on industry trends, regulations, and best practices in procurement and supply chain management

• Coordinate and manage all regional import and export processes for commercial and NCG
• Ensure and manage efficient handling of customs formalities in cross-region trades
• Timely submit entries for customs clearance and ensure compliance with global rules, standards and regulations set by Global Trade & Customs
• Support opportunities to optimize regional customs and tax in line with local regulations and aligned with Global Trade & Customs department and strategies
• Communicate with state customs and other reg. regulators
• Support global initiatives/projects with reg. expertise,
• Closely collaborate with Tax and Accounting to ensure compliance with country requirements
• Act as local first contact to Regional Sales for cross-border questions for existing set ups
• Ensure compliance with global rules, standards and regulations set by Global Trade & Customs

Join the ShiftCare Revolution: We are hiring a Sales Development Representative!

Are you ready to catapult your career to new heights? ShiftCare, the trailblazing software provider, is on the lookout for a dynamic Sales Development Representative to join our unstoppable team.

Why ShiftCare?

ShiftCare is not just a workplace; it's a commitment to excellence and innovation. As the fastest-growing homecare software provider in the industry, we're dedicated to transforming the way care is delivered, and we want you to be a part of this exciting journey.

The Opportunity:

As a Sales Development Representative at ShiftCare, you'll be at the forefront of our growth, engaging with small to mid-size companies across the ANZ region.

Your mission? Qualify the ShiftCare value proposition to inbound leads via phone, email, and live chat, both booking demos for our Account Executive team and closing sales yourself. You'll also collaborate on outbound campaigns with our Marketing team, making a direct impact on our expansion.

What You'll Do:

• Build Relationships: Forge connections with prospects and tap into existing customer relationships to drive new business growth.
• Inspire Adoption: Motivate potential customers to embrace ShiftCare, highlighting the value of our premium plans.
• Engage and Connect: Seamlessly interact with inbound leads and initiate connections with cold leads at small and mid-sized companies.
• Collaborate: Work closely with a dynamic team, executing our sales strategy amidst exciting enhancements and new product releases.
• Innovate: Bring your ideas, strategies, and creative thinking to advance our company’s values, unique culture, and vision for the future.

What We’re Looking For:

• Excellence Advocates: Individuals dedicated to achieving personal and professional goals, always seeking new ways to improve and excel.
• Lifelong Learners: Curious minds with an innate desire to learn and grow, both professionally and personally.
• Critical Thinkers: Logical problem solvers who think on their feet, helping customers overcome challenges.
• Coachable Minds: Humble individuals who translate feedback into action, adapting and evolving in the fast-paced world of sales.
• Inspiring Communicators: Concise communicators who motivate customers to take action and achieve growth.

• SaaS Savvy: Experience in SaaS or B2B product-led companies
• Sales experience: 2 years experience in a similar Sales Development Representative role
• Pipeline Architects: Ability to build and maintain an accurate lead pipeline independently.
• Time Management Masters: Excellent time management skills with a keen attention to detail.
• Goal-Oriented: A sharp focus on goals and a belief that daily, weekly, and monthly activities lead to success.
• Team Player: Ability to work independently and collaboratively in a supportive team environment.

Why join Shiftcare?

We offer a competitive salary and commission structure along with a dynamic and collaborative work environment including:

• Fast-track Growth:
• Experience quick career advancement in our growth-oriented environment, ensuring your potential is recognised and rewarded.
• Job Security:
• Rest easy with stable ownership and meticulous team growth management, building your career on a foundation of stability and forward-thinking.
• Floating Public Holidays:
• Enjoy flexibility to celebrate preferred holidays or personal events with floating public holidays.
• Employee Discount Marketplace:
• Access a wide range of discounted products and services, enhancing your ability to save money and enjoy preferred items.

At Shiftcare, we prioritise creating a workplace where employees can thrive both professionally and personally.

Ready to redefine your career? Join ShiftCare and be part of a revolution in care delivery.

Apply now and be the driving force behind our continued success!

The Conference and Events Planning Assistant Manager is responsible for supporting the planning, coordination, and execution of conferences and events. This role involves managing various logistical elements, ensuring client satisfaction, and contributing to the overall success of each event.

Main responsibilities include:

• Organisation of secured conference & events business, from point of event confirmation through to post event follow up
• Work in conjunction with the Conference & Events Planning Manager to support, guide and train colleagues within the team
• Develop and manage event timelines, schedules, and checklists to ensure all tasks are completed on time
• Assist in post-event evaluations, gathering feedback and preparing reports to assess event success and areas for improvement
• Develop successful professional relationships with clients and maintain effective and timely communication 
• Preparation of Event Planning documents as required – including Request for Information, Event Orders, Invoices & Floorplans
• Ensure progress deposits and final accounts are invoiced and payments received in a timely manner, complete billing and post charges for each event
• Coordinate between Conference & Events and operational departments to ensure preparations for conferences have been made
• Coordination and Hosting of site inspections, pre-conference meetings and post conference reviews with clients

Who are we?

ShiftCare is a leading SaaS platform designed to streamline operations for care providers, including disability support, in-home aged care, and allied health professionals. Thousands of company’s (5,000+) rely on ShiftCare to optimise the way they deliver care through scheduling, invoicing, time and attendance. Our mission is to empower care providers to deliver exceptional care while growing their businesses with ease.

We are seeking a Junior Customer Success Manager to join our growing team in Australia. This role is perfect for someone who thrives on driving sales growth, identifying expansion opportunities, and delivering measurable customer outcomes. If you’re focused on maximising revenue potential and contributing directly to business growth, we want to hear from you.

Responsibilities

• The primary focus of this role is to drive customer revenue growth by generating expansion opportunities.
• Be accountable for customer retention and proactively mitigate churn risks.
• Take ownership of key accounts that require high-touch engagement.
• Identify and explore opportunities to upsell and expand the usage of new features.
• Monitor customer health and proactively address risks with mitigation plans.
• Collaborate with internal ShiftCare teams to support product adoption and successful renewals.
• Effectively resolve customer questions which may include product training sessions.
• Share best practices with colleagues to continuously improve processes and outcomes.

Who are you?

• 3+ years of experience in customer success or client-focused account management, preferably within a SaaS business.
• Strong commercial acumen to create outcomes that balance business goals with customer needs.
• A strong track record of meeting and exceeding customer revenue and retention targets.
• Exceptional written and verbal communication skills, including presenting strategies and solutions effectively.
• Solid understanding of business operations, with strengths in sales, problem-solving, and issue resolution.
• Highly organised, detail-oriented, and skilled at prioritising tasks to deliver results.
• Self-motivated, confident, and a collaborative team player.
• Adaptable and capable of thriving in a fast-paced, dynamic environment.
• A demonstrated desire to learn and continuously improve.
• Experience with SaaS platforms or familiarity with care services is a significant advantage.

Why join Shiftcare?

We offer a competitive salary along with a dynamic and collaborative work environment including:

• Fast-track Growth:
• Experience quick career advancement in our growth-oriented environment, ensuring your potential is recognised and rewarded.
• Job Security:
• Rest easy with stable ownership and meticulous team growth management, building your career on a foundation of stability and forward-thinking.
• Floating Public Holidays:
• Enjoy flexibility to celebrate preferred holidays or personal events with floating public holidays.

At Shiftcare, we prioritise creating a workplace where employees can thrive both professionally and personally.

Ready to redefine your career? Join ShiftCare and be part of a revolution in care delivery.

Apply now and be the driving force behind our continued success!

Fulfilment Manager  | Dan Murphy's Wynnum West  | Add to our expertise

If you’re looking for a fulfilling career, you’ve come to the right place! As one of our Fulfilment Managers, you’ll play an integral role in managing and maintaining stock levels to drive sales and customer satisfaction. We’re looking for a driven people leader who has a keen eye for detail and is passionate about inventory management and stock control. This role provides critical operational exposure across the business and the opportunity to kick start a career adventure with Dan Murphy’s.

The ROLE:

• Help build a culture that is centred around people development and create excitement about inventory control and stock movement
• Create team succession plans and deliver regular training to store team to inspire them to continuously improve
• Elevate your team through regular coaching and mentoring and empower them to be self sufficient and achieve accuracy across store inventory levels
• Collaborate with store leaders to understand customer needs for key store events and peak trade periods to achieve maximum revenue growth 
• Create an environment that enables team to come as they are, because you know that diversity is the magic that makes good culture

The YOU:

• YOU are results driven and always have the customer experience at the front of mind
• YOU understand the link between effective inventory management and revenue growth and proactively share your knowledge with those around you
• YOU are authentic, analytical and attentive
• YOU understand people and use a passionate and inspiring approach to coach and motivate your team 
• YOU use your planning and organisational skills to keep your team on track and achieve great outcomes

How we take care of our PEOPLE:

An exclusive discount card for Dan Murphy’s, BWS and other Endeavour Group brands including ALH pubs not to mention discounts from Woolworths and Big W. Endeavour Wellbeing Support, our Employee Assistance Program that offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance. Grow your career within Dan Murphy’s and the wider Endeavour Group network.

If drinks excite you - and you’re close-enough on the requirements, we’d love to hear from you!

Candidates will be required to complete a functional screening assessment as part of the recruitment process.

We are together creators

We’re big, but part of something much bigger. Dan Murphy’s is one of a number of brilliant retail businesses like BWS, ALH Hotels, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about having a good time - creating a safe, inclusive and fun place to work. We’re all about creating a more sociable future - for our customers and each other.

#WeAreTogetherCreators #ComeAsYouAre #FeelTheEnergy #DreamBig #LeaveYourMark #DanMurphys #DrinkBetter #EndeavourGroup 

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.

Start your leadership journey with ALDI! From driving sales, to serving customers and supervising staff, our Duty Managers always lead from the front.

Your purpose is ensuring our store runs smoothly during your shift. You'll be supporting and guiding team members, handling customer inquiries and working collaboratively as part of the store management team. All the while, you'll be honing your leadership skills and truly making a difference for your team and our customers.

The specifics? Here's what you’ll be doing:

• Opening and closing the store and supervising shifts
• Offering feedback to the team that's clear, constructive, and inspiring
• Assisting in training and onboarding team members
• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Keeping a keen lookout for any incidents or hazards to keep everyone safe

We have great opportunity for a National Safety Manager – Parks and Resorts to join the NRMA Group Safety Team to lead strategic and operational safety activities across the NRMA Parks and Resorts portfolio.  This position will provide expert guidance across to support parks and resorts to manage adherence to our ISO certified safety management system ensuring we provide best practice solutions to keep our employees, members and guests safe.

This is a leadership role with the opportunity to shape and promote a holistic safety culture, manage risk controls and assurance programs and deliver programs and education to promote mentally healthy workplaces

A key deliverable includes the development, implementation and continuous improvement of procedures and systems to ensure compliance and best practice and based off the NRMA Group Safety Management System. The role will also undertake various project work such as the preparation of reports and submissions including tenders, planning approvals, technical reviews, external reporting and other corporate reports prepared on behalf of NRMA Parks and Resorts

What You'll Bring

• Minimum of 5 years' WHS, Compliance and Risk Management desirable experience
• Experience in the holiday park or hospitality industry desirable but not essential
• Experience in managing critical risks in relation to employee and customer safety
• Experience in developing and implementing Safety management systems
• Application and knowledge of relevant WSH legislation, regulations, codes of practice & standards, risk management and compliance, particularly in relation to caravan parks
• Interpretation and implementation of policies, procedures, operational plans and contracts Experience in conducting workplace audits and risk management
• Skilled in building stakeholder engagement and fostering relationships with operational teams and Senior Leaders
• Highly developed analytical and written communication skills and ability to write technical reports and corporate submissions at an executive level
• Experience in developing & conducting training and induction as well as the training and motivating managers to achieve their contractual obligations in relation to WHSE and compliance
• Must be able to travel frequently both locally and interstate
• Excellent interpersonal skills with the ability to negotiate and communicate effectively both verbally and in writing
• Sound organisation skills with the ability to plan and deliver outcomes within agreed timeframes
• High level problem solving and analytical skills with the ability to prepare complex technical advice and recommendations

What's in it for you?

At the NRMA we aren’t just about discounts (although you do get these). We know everyone leads unique lives, and it’s about those things that add up to make life both at work and outside of work just right for you.

• Progressive flexibility and well-being benefits to balance all of life's priorities
• Travel discounts on car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.
• Complimentary myNRMA membership including discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
• Discounts on all NRMA insurance products including car, home & travel
• Opens the door to other opportunities across the NRMA Group

Successful applicants will be required to complete pre-employment checks.

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. The NRMA is not responsible for any fees related to unsolicited resumes.

Start your leadership journey with ALDI! From driving sales, to serving customers and supervising staff, our Duty Managers always lead from the front.

Your purpose is ensuring our store runs smoothly during your shift. You'll be supporting and guiding team members, handling customer inquiries and working collaboratively as part of the store management team. All the while, you'll be honing your leadership skills and truly making a difference for your team and our customers.

The specifics? Here's what you’ll be doing:

• Opening and closing the store and supervising shifts
• Offering feedback to the team that's clear, constructive, and inspiring
• Assisting in training and onboarding team members
• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Keeping a keen lookout for any incidents or hazards to keep everyone safe

As the Assistant Restaurant Manager, you’ll be responsible for supporting the daily management of the restaurant. You will be leading the team through busy service periods, crew training, proactively improving guest experience, and supporting inventory and financial management as required.

We appreciate experience comes in many shapes and sizes, what we mean specifically is;

• Experience leading a team within a busy, high volume hospitality environment
• Experience delivering exceptional customer service
• Exceptional communication skills
• Passion for inspiring, leading and developing your team

Benefits

We’re incredibly proud of our amazing people and always have each other’s backs. Whether you’re working in restaurant, at our Hola Central head office or as one of our partners, we are so passionate about living our values every single day.

These are just some of the benefits that come with working at GYG:

• Exceptional company culture
• Career growth – Australia and internationally
• Opportunity to become a franchisee
• Quarterly bonus scheme
• Free uniform

At Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast-food. Since we opened our first restaurant in 2006, we’ve been OBSESSED with food, bringing the incredible energy of Mexican culture to Australians across the country during breakfast, lunch and dinner, committed to serving the freshest fast food with the best local ingredients.

Ready to join the family? Apply now to start the conversation.

What You’ll Do:
As the National Business Manager (AU), you’ll play a pivotal role in driving growth and innovation within the Australian market. Your key responsibilities will include:

• Category Leadership: Become the trusted Category Captain for protein snacking in the AU Grocery Channel. Use compelling insights to grow the category and deliver value for customers.
• Relationship Building: Develop trusted partnerships with major retail players like Foodstuffs and Woolworths, as well as our Sales and Distribution partners, to deliver win-win outcomes.
• P&L Management: Own revenue targets, manage trade investments, and ensure accurate forecasting to achieve market share goals.
• Innovation Leadership: Drive customer marketing and product innovation, leading best-in-class product launches tailored to our consumers.
• Strategic Planning: Develop and execute a robust three-year plan, supported by deep industry, category, and commercial analysis.

About this opportunity

The National Technical Manager forms part of the VPS operations team reporting to the national operations manager and supporting all sites in Australia as well as on request support for the sites in New Zealand.

Your key responsibilities will be to:

• Being the subject matter expert on maintenance processes.
• Being the expert on the MEX maintenance system.
• Monitoring and reporting on maintenance KPIs and taking action when KPIs are off track.
• Working with the sites to continually review and improve the maintenance schedule.
• Identification and optimisation of critical and non-critical spare parts for the VPS operations.
• Ensuring site stocktakes of spare parts are done on time and accurately.
• Ensure all sites spare parts are properly laid out with excellent 5S and control to a standard process.
• Management of the central spare parts including the shipping of critical parts to sites when needed, the re-order of these parts and charging to the relevant sites
• Training of site managers, supervisors and technicians
• Arranging all OEM regular service visits, including post-visit reviews and closing out of the actions arising.
• Supporting the sites with technical advice or coordination when they need help.  This includes outside of normal work hours.  
• Owner of the plant SCADA and PLC systems, developing expertise and optimising the use and performance of the system.

Your skills and experience

To be successful in this role, you’ll have:

• Experience in FMCG manufacturing environment in maintenance or line management.
• Strong numerical capability.
• Strong interpersonal skills and empathy to influence across the stakeholder group.
• Strong maintenance and engineering capability
• Strong on IT systems, in particular Excel and MEX (MEX can be learned on the job). 
• The ability to think logically and laterally will be supported with the VPS Operational Excellence problem solving process to get to solutions and implement them
• Focusing on facts and data is essential, as is working with others to find solutions.

The Asset Manager manages, controls, and protects the organization’s IT assets (i.e., hardware) throughout their life cycle, from acquisition through final disposition. In addition, the IT Asset Manager designs, develops, and implements the organization’s asset management strategy.

The Asset Manager will develop and implement the asset management framework throughout the organisation, aiming for integration and a consistent approach across all teams. It is expected the incumbent will be a key member of TSA’s Asset Management Steering Group, helping to drive improvement in TSA’s asset management capability.

The role requires the ability to plan for the provision, maintenance, and renewal of assets via guiding policies, strategies and detailed plan documents. The accurate recording, analysis, and maintenance of large quantities of data will form the foundation of the planning process.

Due to the nature of the work and the clients we are supporting, you must be an Australian Citizen in order to be eligible to apply for this position.

You will be responsible for: 

• Act as the first point of contact for IT asset inquiries via phone or email.
• Utilise asset management tools to track, analyse, and review data.
• Develop processes for asset control, reconciliation, and disposal.
• Monitor IT asset lifecycle, ensuring productivity and cost efficiency.
• Assist in inventory, procurement, and shipment activities.
• Ensure software license compliance and monitor usage standards.
• Collaborate with management on cost savings, compliance, and service improvements.
• Maintain strong relationships with Operations, suppliers, and partners.
• Ensure audit compliance and oversee asset deployment and replacement policies.
• Guide and support IT asset associates in daily operations.
• Optimise underutilised hardware assets for efficiency and ROI.
• Develop and maintain policies, procedures, and databases for asset management.
• Plan and manage IT hardware lifecycle strategies, ensuring policy compliance.
• Produce and analyse asset registers, including software, licenses, and agreements.
• Resolve instances of unauthorised or unlicensed assets.
• Apply procurement processes for effective purchasing and contract management.
• Manage IT hardware portfolio with a focus on risk, cost control, and compliance.
• Lead a team of IT Asset Analysts and act as a subject matter expert.
• Optimise IT hardware usage, deployment, and cost.
• Oversee acquisition, tracking, security, and disposal of IT assets.