About Us

G Adventures is the world’s largest small-group adventure travel company and we’ve been making epic travel memories happen on all seven continents for over 30 years.

Our mission is simple: to change lives through travel. And not just our travelers’ either. Since day one, our tours have been built to establish meaningful relationships with local communities, directly benefiting the people and places we visit at every step of our tours.

With the demand for travel coming back strong, we are set up and excited for this next chapter in our company’s story — and we’d love for you to be a part of it.

Our DNA revolves around building, nurturing, and developing a diverse culture of people and a true sense of belonging, where everyone is encouraged to bring their authentic self to work each and every day. You’ll have the opportunity to grow your career, and yourself, alongside a passionate, talented, and welcoming community that works hard to spread goodness around the world.

If all that sounds like your kind of thing, well, we can’t wait for you to join us.

About the Role

The Customer Service & Sales Manager (Known internally as Inside Sales Manager, Australia)  will concentrate on the sales success of the Inside Sales Team. Your focus will be to motivate and develop the regional hybrid team ensuring sales targets are exceeded on a monthly basis.  The successful candidate must also maintain a fun, culturally rich environment where people are happy to work.

What you'll be doing

People:

• Ongoing people development

• Team performance management and reporting

• Provide direction to regional management team

• Conduct Team meetings 

• Drive Company culture and values 

• Maintain an engaged and motivated sales team

• Recruitment - Review Application Assessments and Recommendations

• Performance Management of under - performing staff as required.  

• Team coaching, support, annual performance reviews

Sales Leadership 

• Ensure monthly sales targets are achieved.

• Ensure team and individual KPI’s are consistently met. 

• Management of team incentive program

• Management of Rewards Program

• Training Recommendations and Updates 

Operations    

• Workday Management

• Scheduling 

• Team Incentives Management 

• Team Engagement 

• Future planning

What do we offer you?

• Competitive salary commensurate with the role

• Competitive benefits package 

• Birthday day off

• Vacation time for you to recharge

• Enhanced Parental Leave

• Learning and growth opportunities

• Employee Resource Groups

*Applicable based on location*

G Adventures is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants.

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

Major Accountabilities:

Achievement of the sales plan for the region

• Coach and motivate the sales team
• Responisble for commercial arrangements within the region

Responsible for building and maintaining positive professional relationships with all external stakeholders in the territory:

• Assist the sales team in maintaining relationships and gaining commitment and usage of promoted products through meeting with key customers
• Representation of the company at trade association meetings to promote product

Organisational Development:

• Clear evidence of the desired behaviours and accountabilities being driven across the team
• Regional Sales team has:
• Aligned, SMART objectives in place in a timely manner
• Quality development plans in place on the TMS system that are being actioned
• Regular coaching sessions and one to one discussions
• Drive and own the talent selection / hiring process for key roles

Act in accordance with Alcon Values and behaviours.

Education/Qualifications: Tertiary qualifications in Science or Business

Skills/Experience:

Minimum:

A minimum of 5-10 years sales experience in medical devices

Proven record of Sales success

Logical and systematic approach to achieve objectives of the role.

Strong understanding of Ophthalmic procedures, product technology

Ability to set objectives

Strong leadership experience

5+ Sales management experience

All applicants need to have full Australian work rights.

Relocation could be considered for the right candidate in Australia.

How You Can Thrive at Alcon:

• Opportunity to work with a leading global medical device company.
• Collaborate with a diverse and talented team in a supportive work environment.
• Competitive compensation package and comprehensive benefits.
• Continuous learning and development opportunities.

Alcon Careers

See your impact at alcon.com/careers

ATTENTION: Current Alcon Employee/Contingent Worker

If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.

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If you are curious & creative, invested in not only your own success but also the growth of others, and believe in building the Great Australian Food Company, then you might be the one for us!

The Role

We're seeking applications from customer-centric individuals passionate about providing outstanding customer service and striving to achieve top-level sales results.  

If you have a keen interest in sales and want to establish yourself as a strong Outbound Sales master, this is the right role for you!

To ensure you will get our full support and training for the role, we will get you started in an office-based model and move to a hybrid model between our Bentley, WA, head office and home office.

In this role, you will interact with and support Bega Group customers, including Cafes, bakeries, hospitals, aged care, hotels, and local trades, to spread our unique products across Perth Metro.

Responsibilities 

• Drive increased distribution of Bega products throughout designated territory customers. 
• Achieve volume growth, sales & activity achievement goals within the designated territory.
• Identifying business opportunities and meeting distribution targets.
• Achieving daily outbound calls target through selling promotions & deals across our range.
• Partnering with state-based Territory Managers to drive growth in allocated regions.
• Building & maintaining trusting relationships with customers.

About you 

• Experience in Outbound sales is preferred but not essential. 
• Excellent communication skills.
• Basic computer literacy.
• Good time management and problem-solving skills.
• Ability to achieve daily and weekly targets & KPIs.
• Able to work independently.

Our Associates team has grown by 84% in the first 2 quarters of FY’24 and has been able to maintain a consistent level of productivity through this growth period.  

As an Associate Sales Manager, you'll be responsible for managing, motivating, and developing a team of 20+ phone-based Sales Associates, ensuring they provide the very best service to our customers. Our Sales Associates are fully qualified sales consultants who are supported by smart technology and expert teams to achieve higher quality customers. 

Our Associates team forms a critical layer of our Customer Operations. This team is an appointment-setting team that is responsible for driving qualified opportunities to our national team of Brokers. 

Lendi Group’s online platform and seamless digital experience mean your team will be speaking to customers nationally over the phone.  

This represents a fantastic opportunity to join and make a visible impact on a market-leading business that’s experiencing a very exciting phase of growth. 

What you will do:

• Drive Lendi Group’s sales strategy and ensure the team is achieving the weekly and monthly targets.
• Provide advice on home loan scenarios and structures to your team, 'workshopping' deals and developing their industry knowledge
• Coach and mentor your team on best practices and implementing training strategies to drive the best performance
• Conduct regular sales training & coaching through a mixture of call recordings and live sales observation
• Promote and monitor the utilisation of the Lendi Platform within the team to improve customer experience and results
• Drive team growth through direct involvement in recruitment activities   
• Manage internal stakeholder relationships within your channel through regular training and engagement  
• Work strategically with the leadership team to develop and implement strategies to improve processes, procedures, and productivity