Are you passionate about digital workplace transformation? Do you want to supercharge your career, helping businesses get the most value out of Microsoft 365 and SharePoint?

If so, we have an exciting opportunity for you to join our team as a Sales Support. In this role, you will be working closely with the Sales Manager and the broader sales team to identify and develop new customer opportunities. By working closely with our valued clients, you will help them improve their collaboration and productivity – helping them work better together.

• Use your people-centric skills to manage and nurture relationships with existing clients, helping businesses to supercharge SharePoint and Microsoft 365
• Grow your skills and build an incredible resume
• Work with a team of technical wizards, who are as passionate as you about technology
• Challenge yourself, solve problems and work with household-brands

Life at Sope:

Here at Sope, we embrace the beauty of simplicity, transforming businesses using Microsoft 365, SharePoint, Teams and the Power Platform. We are a diverse and vibrant team, connected by our culture and shared passion for creating reimagined digital workspaces. Everything we do is guided by our purpose, to weave our magic and help people achieve more together on Microsoft 365.

Our Name is our mantra, SOPE: Store Once Publish Everywhere, the philosophy we live and breathe.

Our Core Values:

At Sope, we value growth and coming together as a force to solve any problem we face. Our team is committed to getting the job done and delivering results that make a difference. Every opportunity is a chance to deliver more than expected, and we go the extra mile to exceed our customers' expectations.

• In it together
• Keep them smiling
• Get it done
• Keep on growing

What we’re looking for:

• Proven work experience as a Sales administrator or Sales support agent
• Hands on experience with CRM software and MS Office
• Understanding of sales performance metrics
• Executive relationship management experience
• Excellent communication and presentation skills
• Ideally, but not essential, New Business Sales Outreach / Experience in SDR Role.

Responsibilities will include: 

• Prepare scope documents, proposals, and estimates, ensuring all data is accurate
• Manage inbound marketing leads, including scheduling initial qualification calls
• Contact clients to obtain missing information or resolve queries and follow up on potential and lost deals for updates and feedback
• Maintain and update the Customer Relationship Management (CRM) system, customer records and develop monthly sales reports
• Ensure Sales targets are met and report any deviations
• Provide administrative support for sales campaigns and promotional activities
• Assist with the preparation and submission of tender documents
• Conduct outreach to new business prospects and communicate important customer feedback internally
• Work closely with Marketing and Sales to provide insights on lead quality and feedback.
• Adhere to Sope policies and procedures
• Complete other duties as required by Sope management

Why we hope you’ll love working for us:

• Cool projects: touch brands you know and love, transforming how they do business.
• Close-knit culture: a like-minded team, full of youthful energy and passionate to help others.
• Build your resume: A chance to grow and challenge yourself for future career success. 
• Latest technology: Use Microsoft's leading-edge products to elevate your capability.
• We trust you: autonomy to work from the office, home or anywhere else you can connect.

Why we fear you might not:

• We rarely do ridiculous hours, but we do work very hard, every day
• You'll need to be highly organised, self-motivated and used to working alone AND as a team

Get started applying:
Show us your magic! We can’t wait to hear from you.

About the role

Reporting to the General Manager, you are responsible for the overall function of proactive sales, marketing and PR to maximise performance, drive RGI improvements, profitability and return on investment managing activity and total revenue generation. 

You should have proven record as a hunter and converter of business in a number of market segments. You will form strategic external alliances and partners to support the Hotel’s positioning and actively promote the Hotel and brand through community and professional involvement.

Key Responsibilities:

• Develop and implement strategic sales plans to achieve revenue targets and maximise profitability across the business.
• Execute sales strategies for the Hotel within designated region across all market segments.
• Conduct needs analysis relating to sales of each of the hotel to determine areas requiring particular focus.
• Act as primary point of contact for Hotels including the coordination and leadership of site inspections to assist conversion
• Manage the Hotel RFP submissions and maintain strong relationships with existing clients to encourage repeat business and referrals.
• Oversee the negotiation of contracts and agreements with clients, ensuring terms are favourable and align with company objectives.
• Support and champion the loyalty culture throughout the region including hotel recruitment, activation and member engagement initiatives.
• Drive sales activity within region including leveraging meeting planner to drive C&E revenues.
• Proactively engage with C&E sales and delivery of product.
• Maintain a comprehensive level of property product knowledge and actively sell all attributes of the Hotel including Conference facilities and Food and Beverage features
• Work collaboratively with Marketing and Revenue to ensure room night and revenue targets are appropriately supported.

To be successful in this role you'll have demonstrated excellence in these fields at a similar level as well as outstanding internal stakeholder and owner management, understanding of brand delivery and the ability to impact and influence the overall business agenda and execution. You'll bring great knowledge and experience, be forward thinking and inspirational with a warm and approachable manner.

What we need from you

To be successful in this role you will demonstrate commercial acumen by maintaining awareness of unfolding business performance, market influences and trends as well as commercial agility by adapting tactics and plans to enable the hotel's businesses to stay ahead of the curve.