We’re looking for a talented Marketing Executive to deliver innovative campaigns designed to engage our publishing metro subscribers and demonstrate subscription value through key content amplification, personalised communications and subscriber offers with the key goal of reducing churn.

You will be responsible for the development and execution of key engagement initiatives using marketing platforms to create a personalised subscriber experience and drive engagement with key content. 

You will collaborate closely with key internal and external stakeholders to ensure our subscribers stay informed and deepen their connection with our newsroom. 

Day to day you will:

• Deliver key engagement initiatives: Develop and execute engagement and subscriber benefit campaigns.
• Manage and execute BAU communications: Develop, send and provide recommendations for BAU email sends plus manage the schedule and creative process for BAU house press and display ads.
• Promote key editorial content: Collaborate closely with our newsrooms to ensure subscribers are informed on the latest from our newsrooms, deepen their connection with our journalists and raise awareness of our breadth of content.
• Build email engagement triggers: Use behavioural data and subscription insights to build compelling messaging and triggers to further engagement and improve retention across the customer lifecycle.
• Reporting and analysis: Ongoing campaign tracking, testing, reporting and analysis to form and communicate insights.

Position Overview

Do you want the opportunity to be part of a startup-like environment and have a big impact on a brand-new product? Are you looking to be at the forefront of innovative new technology that will ultimately help people imagine, design, and make a better world? If so, come join the Autodesk Tandem team! Our mission is to create Digital Twin technology and solutions that will transform how buildings are designed, built, and operated.

We are seeking a Product Sales Specialist who is deeply passionate about the AEC-O industry and strongly believes in the potential of Digital twin technology to revolutionise this field. This position offers a unique opportunity to engage with some of the world's largest organisations that build, operate, and manage facilities.

The ideal candidate brings an entrepreneurial spirit and is enthusiastic about working directly with clients to help them realise the value and positive outcomes from adopting a new and innovative technology. We are looking for a candidate who embodies the characteristics of an ideal team player, with a strong emphasis on humility, adaptability, and a customer-first mentality. We value smart, courageous, and inclusive individuals who aren't afraid to push boundaries and drive innovation.

Responsibilities

• Grow the overall Autodesk Tandem business in your territory through developing and executing a business plan and growth strategies to achieve team sales and revenue objectives

• Qualify inbound leads and identify expansion opportunities across existing Autodesk customers

• Collaborate with the broader Autodesk teams to create and drive opportunities within our prioritised target industries and segments

• Partner with Customer Success to align on customer growth plans, ensuring successful adoption and ongoing use of Tandem

• Develop and lead customer presentations and product demonstrations that are informative, compelling and customer outcome centered

• Deliver on quarterly and yearly sales targets, providing accurate forecasts to leadership

• Develop sales collateral in a variety of formats to share and conduct training sessions with the broader Autodesk sales teams

• Utilise sales and CRM tools to optimise your customer engagement strategy and effectiveness

• Stay up to date on current industry news, trends, and competitors

• Partner and collaborate with internal subject matter experts, marketing, and product teams to translate customer challenges into workflow solutions and best practices

• Attend and support trade shows and events as needed

• Travel to key customer sites and participate in Executive Briefings as requested

Minimum Qualifications

• Bachelor's degree or equivalent experience

• Previous experience selling SaaS technology to both enterprise and mid-market customers (Smart Building Technology and/or AEC-O industry strongly preferred)

• 5+ Years of software sales experience in quota carrying roles

• Strong work ethic, highly adaptable, goal and results oriented

• Excellent written and verbal communication skills

• Ability to take initiative, prioritise, and manage time effectively

• Ability to work independently and collaborate effectively both in person and remotely with our Global direct and indirect sales teams

• Estimated travel for this position is between 10-20%

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Learn More

About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.

When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!

Salary transparency

Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package.

Sales Careers

Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: https://www.autodesk.com/careers/sales

Diversity & Belonging
We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging

Are you an existing contractor or consultant with Autodesk?

Please search for open jobs and apply internally (not on this external site).

The Sales & Administration Coordinator is responsible for the first point of contact with the CTS business and will provide administrative support across the organization.

The role includes handling the flow of people through the business and ensure that all responsibilities are completed accurately and delivered with high quality and in a timely manner.

In addition, the administration of compliance and the registration of vehicle forms part of the roles function and is an integral part of the Sales Operations.

DUTIES AND RESPONSIBILITIES

· Answering phones, transferring calls and taking messages

· Greeting customers to the Dealership

· Keeping waiting area clean and ensuring coffee/tea facilities are available

· Providing a full range of reception services, including meeting and greeting of visitors whilst maintaining a clean, safe and inviting environment for visitors

· Assisting with office organisation

· Preparing and processing vehicle registrations and transfers.

· Generating vehicle delivery documents.

· Check client paperwork is compliant with industry regulations.

· Review and maintain registration and internal documentation whilst ensuring they are compliant and accurate.

· Verify and validate client information in compliance with applicable regulations.

· Work collaboratively with numerous departments to ensure seamless and efficient processes for all.

This pivotal role in the subscriptions and growth team has the responsibility for reducing subscriber attrition by driving improvements and enhancements to the customer experience, including management of subscription change, and the delivery of key marketing programs which address specific customer pain points.

The Marketing Lead, CX & Retention will use data, insights and technology to deliver continuous improvement to our renewal, retention and save strategies;  and proactively identify other opportunities to improve the customer experience whilst addressing the needs of subscribers by developing solutions to improve subscriber satisfaction.

Please note this is a 12 month fixed-term contract with the view to go permanent. 

Responsibilities:

• Manage a team of two Marketing Managers who are responsible for the delivery of the CX and Retention and Lifecycle roadmaps
• Review and optimisation of the retention journeys across audience, creative and channels to reduce churn. Journeys include: Upsell, payment decline, saves and renewals for all subscribers
• Manage an ongoing experimentation strategy to drive the most effective result for each channel, touchpoint and creative execution across retention journeys. 
• Ownership of the reporting and analysis for business intelligence for the save and retention lifecycle stages
• Manage and implement our online Support Centres to ensure subscribers can easily find support and reduce enquiries to our customer service team
• Collaborate with the Product and Tech teams on improvements to improve customer experience and reduce complaints and pain points, and support changes to our subscription product offerings
• Own the relationship with our  Customer Service team, ensuring briefs, processes and strategies are communicated and aligned. 
• Translate customer research and feedback into actionable insights and initiatives to solve subscriber pain-points.
• Deliver key subscriber communications relating to changes within our subscription products, including any changes to price and terms and conditions
• Implement our strategic pricing program for the retention, saves and win-back lifestyle stages, in collaboration with our Audience & Acquisition team