A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build positive working environment. 

Key responsibilities: 

• Provide great customer experience. 
• Fold, hang, display and merchandise garments to maximise selling opportunities. 
• Actively process, stock and replenish garments on the sales floor and in the stock room. 
• Open, unpack and label merchandise with security tags. 
• Support customer purchases and returns in the register. 

This is an exciting opportunity to join the SGS team as a Digital & Marketing Coordinator who will support across AU/NZ for this 12-month parental leave cover! We are seeking a creative, highly motived, and experienced marketing professional for this potential hybrid role located in Perth.

The ideal candidate will be a marketing all-rounder with an eye for design, confident writing persuasive copy, and experienced in event coordination.

Responsibilities include, however not limited to:

• Create, build, execute and maintain marketing campaigns across multiple sectors of the business AU/NZ
• Conduct market research and analysis to identify target audience, competitor and industry trends
• Create, maintain and execute marketing assets, including social media posts, print and digital advertising, EDMS and various collaterals such as brochures, flyers and banners.
• Craft compelling copy for social media posts, news articles, case studies and EDMs
• Assist with organising, set up and promoting in-person and online events, webinars, conferences and tradeshows
• Ensure brand consistency and adherence to brand guidelines in all communication and collateral.
• Monitor the shared marketing inbox and contribute to internal communications within the wider business
• Create, maintain, and optimise internal and external websites, addressing any issues and risks

You'll rock this role based at the GOAT Novotel Perth Murray Street in the heart of Perth CBD, but that's just the beginning – this gig will also have you working across multiple other lit hotels and restaurants in Hobart and Melbourne as part of our growing portfolio.

What are we all about?

The glory, and have you seen our hotels? But seriously, at Accor, we are all about our guests. We take pride every day in the feedback we receive on our beautiful hotels and our amazing people. Our Digital Marketing Executive is key to keeping the creativity fresh and performance exceeding expectations. Accor is on a mission to be the very best customer service company in Australia. Our people deliver the unforgettable, the amazing, and the exceptional on a human-to-human level. No fakes allowed. And we have so much fun doing it.

What are you all about?

We seek out people who go out of their way to be involved, to make things awesome, and to never accept average. Our people need to show that they support and encourage, take time to listen and act, make time for their people, and take time out to have a laugh as often as possible.

Where's the what's-in-it-for-me?

We don't want to brag, but we get discounts at over 5,300 hotels worldwide, plus attractive rates with partners such as Europcar, private health insurance, and more. On top of that, we offer an attractive salary, a strong focus on development and training and an amazing, experienced, and supportive bunch of people to work with every day.

Enough with the fluff... what's the role?

Our guru of everything digital and pretty is responsible for taking something obvious and making it incredible in a way that drives business into the hotel in screaming droves. You’ll be working across three fantastic hotels including Novotel Perth Murray Street, Mövenpick Hotel Melbourne on Spencer, Mövenpick Hotel Hobart and their food and beverage outlets with exciting brands including Miss Mi and Tesoro. Think creating viral Tiktoks with a witty twists, using data-driven media to give people what they want before they know they want it, and maximizing digital tools to make our hotels and outlets top of mind like an earworm worthy of one-hit-wonders throwback tours lasting decades.

What are we looking for?

"Web is the new canvas," wrote someone super smart and we need someone who gets that and more. Creativity is critical to this role, as is the ability to build relationships and communicate across all mediums. This is an opportunity to be proactive, take ownership and put those creative initiatives you've been thinking about for years, or weeks or seconds into play. Add in, of course, the ability to keep multiple plates spinning above your head at once while communicating vision like Richard Branson.

Do you dream of creating a campaign so amazing you break the internet? If you thought of snapbot before the spectacle spectacular and already pitched a hidden video marketing campaign before people googled “Trevor Noah girlfriend,” then you are all about the stuff we need.

So let's get down to business…

Here’s the deets of some of what you will be up to on the daily:

• Reporting into the Director of Marketing you will assist with developing and implementing end-to-end marketing campaigns, working across multiple hotels and their restaurant outlets.
• Implement the hotel and restaurant’s online marketing strategy, working in collaboration with Accor’s digital agencies, including writing web optimised copy for multiple websites and creating EDMs.
• Managing hotel and restaurant social media channels, including content creation and reporting.
• Proactively identify new digital opportunities and trends.
• Assist with photo and video shoot management and coordination.
• Maintain promotional materials including basic graphic design work.
• Marketing admin – raising POs, reconciling invoices, and assisting with the marketing budget.
• Create briefs for creative teams & external agencies.
• Assisting with PR/media events, sponsorships and influencer collaborations.

And here’s what you need to do it:

• Previous experience in a busy, multi-faceted role of this scope. Strong organizational/time management skills and attention to detail is essential.
• Bachelor's degree in business administration, marketing, communications, or a related field.
• An understanding of or previous experience in the hotel or restaurant industry is preferred, but not essential.
• Proficiency across the Adobe creative suite including Photoshop and InDesign.
• Experience in content creation including basic video editing, with an eye for capturing great photos and video for social media.
• Experience with Content Management Systems and analytics tools (e.g., Adobe Experience Manager/WordPress, Google Analytics).
• Excellent written and verbal communication, MS Office, copywriting, and proofreading skills.
• A firm grasp (keep it clean, people) on various marketing platforms, channels, and best practices, including social, digital, and email marketing.
• Must be a self-starter and able to independently prioritize tasks and meet deadlines.
• Strong analytical skills to analyze metrics and create reports.

Did you read this ad and think of a million ways to make it better? Then you could be just the person for this job! To apply, please submit a resume and cover letter, explaining why this role sounds perfect for you!

Being part of the team means: 

• Fully paid comprehensive training: We will take you through our 6 week training period, where we teach you everything from Telstra products, customer handling and sales techniques.
• Support is always there: We know a new role can be stressful which is why the support will still be there even after you leave training.
• WFH Options: After 6 months and when you've practised what we teach, you can work from home 2 days per week 
• Uncapped Commissions: You perform- we pay!! Earn monthly commissions on top of your base salary. OTE's will have your earning $80k+ per year. 
• Internal Career Progression: Be supported by our development programs, providing you the opportunity to grow and progress within our business
• Be apart of the TSA Way: You'll be rewarded, recognised and apart of a business that knows how to have fun! Play ping pong on your lunch break, attend team events, work amongst like-minded people where you're guaranteed to make great mates 

What you'll do:

• Answer inbound calls from small business owners where you will represent, promote and sell a wide range of Telstra products and services. 
• Provide expert advice on Telstra products and services that best suit their needs and lifestyle 
• Provide empathy and understanding to your customers through effective communication skills
• Take ownership, withhold confidence in your ability to de-escalate any customer grievances 
• Be available when our customers need us, flex to the hours that are required 

Being part of the team means: 

• Unlimited earnings: Start on a $50,500 base, after 6 months move to 52k+ super, with uncapped commissions paid fortnightly and realistic sales targets, first year easily earning an OTE of $80k+. Our high performers are earning closer to $190k 
• Join a supportive team environment: Work with managers and senior team members all driven to help you succeed. 
• Supportive Environment: You’re supporting small business success across Australia, selling a solution that small business owners desperately need! 
• Great working hours: 5am-4pm, no nights or weekend work! 
• Benefits: Yearly retention bonus, awards, prizes, and discounts on health insurance, gyms and other company discounts 
• Achievable commission structure: most earning commission in the first 4 weeks! 
• Life at TSA: Regular social gatherings and ongoing professional development activities, career progression and Training 
• Earn while you learn: Cert III in Business  
• Work Life Balance: After 6 months and when you've practised what we teach, you can work from home 2 days per week 

What you'll do:

• Answer inbound calls from small business owners where you will represent, promote and sell a wide range of Telstra products and services. 
• Provide expert advice on Telstra products and services that best suit their needs and lifestyle 
• Provide empathy and understanding to your customers through effective communication skills
• Take ownership, withhold confidence in your ability to de-escalate any customer grievances 
• Be available when our customers need us, flex to the hours that are required