The Marketing Assistant is a newly created, designed to support the delivery of product marketing initiatives across all brands under Baresque Group. This is a hands-on, fast-paced role offering a variety of tasks and exposure to every stage of product marketing, from launches to maintaining existing product information. 

Reporting to the Product Marketing Lead, you’ll help bring new products to market and ensure our product offerings are effectively communicated to our clients in the architecture and design sector. From coordinating sampling programs to maintaining accurate product data on websites and preparing sales collateral, you’ll play a critical part in showcasing our innovative products. 

Key Responsibilities: 

• Coordinate product launches, including sampling programs and collateral creation, to support the sales team. 
• Maintain accurate and up-to-date product information across websites and marketing materials, including sourcing and resizing images. 
• Work closely with marketing, product development, and sales teams to align strategies for both new and existing products. 
• Develop and maintain product value propositions and messaging that resonate with B2B buying personas. 
• Support ongoing market analysis to identify trends and opportunities for growth. 
• Collaborate with the Communications & Content team to create engaging product-related materials. 
• Provide administrative support to ensure timelines and deliverables are met. 

About Us

The Missing Link has been operating in Australia for over 27 years, helping businesses achieve their goals through IT transformation with our core offerings; IT & Cloud, Cyber Security and Automation. The Missing Link is one of the most awarded IT companies in Australia - recognised mainly for our people and processes. With over 190+ staff and 25+ different countries represented in our business, we've cultivated a respectful and positive workplace where everyone feels valued, respected, and empowered.

The Role

As Sales Operations Manager, you will play a crucial role in supporting the sales team and managing procurement activities within the organisation.

Your primary responsibilities will include coordinating sales support functions, ensuring prompt and efficient procurement of goods and services, and maintaining strong relationships with clients and suppliers.

You will also be responsible for driving process improvement initiatives within the sales support and procurement functions. This involves identifying opportunities for streamlining processes, enhancing efficiency, and implementing best practices.

Key Responsibilities

• Provide support, mentoring and coaching to the Sales Operations Team
• Ensure effective utilisation of human resources
• Ensure daily duties and responsibilities are being met by the Sales Operations Team
• Ensure the Sales Operations Team have the capabilities, capacity, and equipment to meet the business requirements
• HR management of Sales Operations Team including performance appraisals, induction, onboarding, training and development
• Process assessment and analysis
• Identify improvement opportunities
• Implement process changes

• Collaborate with the sales team to understand their requirements and provide them with the necessary support
• Handle client inquiries, resolve issues, and provide exceptional customer service to support the sales process
• Assist in the preparation of quotations, proposals, presentations, and contracts for the Sales Team
• Coordinate with internal departments, such as marketing, finance, and operations, to gather relevant information for sales material
• Maintain and update client databases, sales reports, and other relevant documentation
• Receive and process client orders and internal orders
• Promote and maintain excellent supplier relationships

• Ensure returns are processed in a timely basis and followed through until credit is received

• Update configuration details in ConnectWise and registered on completed orders e.g. subscriptions
• Ensure adequate levels are kept of stocked items
• Ensure work area, stock room and loading dock are kept tidy and WHS compliant

• Proven experience in sales support, procurement, or a similar role
• Strong knowledge of procurement practices, market dynamics, and supplier management
• Excellent communication, negotiation, interpersonal skills, and the ability to collaborate effectively with cross-functional teams
• Proven experience in identifying and implementing process improvement initiatives, preferably in sales support or procurement
• Project management skills, including the ability to plan, execute, and monitor process improvement projects
• Strong analytical and problem-solving skills, with the ability to identify process inefficiencies and develop effective solutions
• Proficiency in using relevant software applications, such as CRM systems and procurement software
• Strong attention to detail and organisational skills to manage multiple projects and deadlines simultaneously
• Ability to build and maintain strong relationships with internal and external stakeholders
• Defence Force experience is desirable

A great company culture is very important to The Missing Link. Keeping everyone happy is one of our top priorities.

Here are some of the best bits about working at The Missing Link:

• Hybrid / flexible working arrangements
• Supportive collaborative environment with excellent benefits e.g. regular staff events, free drinks and breakfast.

• Company culture that fosters learning, training, mentoring and development programs

About Us

The Missing Link has been operating in Australia for over 27 years, helping businesses achieve their goals through IT transformation with our core offerings; IT & Cloud, Cyber Security and Automation. The Missing Link is one of the most awarded IT companies in Australia - recognised mainly for our people and processes. With over 190+ staff and 25+ different countries represented in our business, we've cultivated a respectful and positive workplace where everyone feels valued, respected, and empowered.

The Role

The Missing Link is looking for an experienced and talented Sales Development Representative to join our team.

As Sales Development Representative, you will be a passionate and driven sales professional who enjoys and thrives on generating new business opportunities by identifying, contacting and qualifying new clients to add to our client base. You will be responsible for creating and managing leads through the sales pipeline whilst regularly tracking progress towards meeting activity metrics and sales goals.

You will be responsible for scheduling highly qualified meetings from inbound and outbound campaigns within target accounts. In order to do so, you will leverage a variety of prospecting tools and outreach techniques. You will also be required to collaborate with the Sales and Marketing teams to facilitate outreach for new programs, messaging, campaigns, and offerings.

Whilst you will enjoy the teamwork environment, you will also relish the opportunity to work autonomously to achieve results.

Whilst you will not be required to have extensive knowledge and experience within the IT sector, prior sales experience with an IT Systems Integrator, MSP or vendor will be a big plus.

We have strong partnerships with many leading vendors and have strong Managed Services capabilities.

If you would like to be part of our amazing journey as we continue to thrive and build our business and achieve your career growth and development, please apply for this unique opportunity!

Ready to launch your sales career, we are looking for a driven SDR to join our dynamic Marketing team. Competitive pay and real career growth is on offer.

• Minimum 2 years of sales prospecting experience through social media, cold callings, and emails
• Core sales skills related to initiating conversations, uncovering basic needs, connecting needs to high level IT services and solutions, and driving interest in continued discussion with sales team members.
• Previous experience with an IT Systems Integrator, MSP or vendor is highly desirable
• Experience in using Customer Relationship Management (CRM) software
• Strong verbal and written communication skills

• Time management and organizational skills
• Ability to work independently and as part of a team
• A desire to learn and grow in IT sales
• Bachelor’s degree in business or related field
• Defence force experience is desirable

A great company culture is very important to The Missing Link. Keeping everyone happy is one of our top priorities.

Here are some of the best bits about working at The Missing Link:

• Supportive collaborative environment

• Training / mentoring programs
• Hybrid / Flexible working arrangements
• Great commission structure

About Us

The Missing Link has been operating in Australia for over 26 years, helping businesses achieve their goals through IT transformation with our core offerings; IT & Cloud, Cyber Security and Automation.

Today, The Missing Link is one of the most awarded IT companies in Australia – recognised mainly for our people and processes. With over 180+ staff and 25+ different countries represented in our business, we’ve cultivated a respectful and positive workplace where everyone feels valued, respected and empowered. We pride ourselves on our training and development that ensures our staff can grow their careers alongside our growing business.

Our people are our difference, and we are always looking for amazing talent to join our team. If you’re looking for a highly successful, inclusive and fast-growing workplace, we’d like to talk to you.

The Role

We are currently searching for an exceptional Content Marketing Specialist to join our team and report directly to our Head of Marketing. The position will lead The Missing Link's content & social strategy, development, and distribution across all platforms. This role is pivotal in enhancing our brand presence, engaging our target audience, and supporting our marketing and business objectives.

Responsibilities

• Craft and execute a comprehensive content marketing strategy that supports and extends marketing initiatives, both short and long-term
• Create engaging, brand-aligned content across various formats, including blog posts, whitepapers, case studies, videos, and social media content
• Oversee social media strategy to enhance The Missing Link's brand presence and engage with the target audience
• Work closely with marketing, sales, and product teams to create cohesive and impactful messaging
• Use analytics to track content performance and user engagement, leveraging insights to optimize future content
• Ensure all content is optimised for search engines, increasing visibility and driving organic traffic
• Maintain and evolve The Missing Link's brand voice and messaging consistency across all content outputs

• Bachelor’s degree in Marketing, Communications, Journalism, or related field

• Minimum 3-4 years of experience in content marketing or a related field, with a proven track record of success
• Exceptional writing, editing, and proofreading skills, with a portfolio of work
• Experience with SEO, content management systems, and analytics tools
• Excellent communication and collaboration skills
• Ability to work in a fast-paced environment and manage multiple projects simultaneously
• Strategic thinker with a creative mindset
• Highly organised with excellent attention to detail
• Adaptive to change and open to innovative ideas
• Passionate about technology and staying ahead of industry trends

A great company culture is very important to The Missing Link. Keeping everyone happy is one of our top priorities.

Here are some of the best bits about working at The Missing Link and some of the ways we try and maintain our staff happiness levels:

• Supportive, collaborative and respectful environment
• Training / mentoring programs
• Regular fun social events
• Diverse range of employee benefits including paid volunteer days
• Great bonus structure
• Free breakfast, drinks and monthly lunches

The Missing Link has been operating in Australia for over 26 years, helping businesses achieve their goals through IT transformation with our core offerings; IT & Cloud, Cyber Security and Automation.

Today, The Missing Link is one of the most awarded IT companies in Australia – recognised mainly for our people and processes. We pride ourselves on our training and development that ensures our staff can grow their careers alongside our growing business. Our people are our difference, and we are always looking for amazing talent to join our team.

About this Role:

The Missing Link is looking for an enthusiastic Sales Operations Executive to join our supportive team in Sydney. You will be provided with ongoing support, training and development to thrive and succeed in the role. As Sales Operations Executive you will be part of a team that supports the broader sales team (Account Managers and Business Development Managers) to provide exceptional service to our customers.

Primary duties are sales support functions including customer service, quoting and administration, licensing renewals, ensuring prompt and efficient procurement of goods and services, and maintaining strong relationships with clients and suppliers.

Responsibilities:

• Collaborate with the sales team to understand their requirements and provide them with the necessary support
• Handle client inquiries, resolve issues, and provide exceptional customer service to support the sales process
• Assist in the preparation of quotations, proposals, presentations, and contracts for the Sales Team
• Coordinate with internal departments, such as marketing, finance, and operations, to gather relevant information for sales materials
• Maintain and update client databases, sales reports, and other relevant documentation
• Receive and process client orders and internal orders
• Track orders through to delivery
• Ensure adequate levels are kept of stocked items and ensure items are correctly accounted for
• Ensure work area, stock room and loading dock are kept tidy and WHS compliant

• 1-2 years’ experience in sales support, executive administration, procurement, purchasing or a similar role.
• Excellent communication, negotiation, interpersonal skills, and the ability to collaborate effectively.
• Proficiency in using relevant software applications, such as Microsoft Office.
• Strong attention to detail and organisational skills to manage multiple deadlines simultaneously.
• Ability to build and maintain strong relationships with internal and external stakeholders.
• Defence force experience desirable.

Great company culture is very important to The Missing Link. Keeping everyone happy is one of our top priorities.

Here are some of the best bits about working at The Missing Link:

• Hybrid / flexible working arrangements
• Supportive and collaborative environment
• Training / mentoring programs
• Regular fun social events
• Free breakfast, drinks and monthly lunches
• Great bonus structure