Why This Role is Exciting:
As our People & Culture Manager, you’ll be at the heart of driving change and cultivating a collaborative, inclusive culture. Partner with our dynamic leadership teams across Victoria and Tasmania to elevate employee engagement and performance. Your expertise will empower leaders, enable organizational strategies, and champion a workplace that celebrates innovation and leads the circular economy.

Key Responsibilities:

• Drive and develop: actionable talent, workforce and succession plans to ensure a pipeline of talent for identified critical positions
• Collaborate; with wider people team and managers to identify and understand skills and competencies ensuring we have the people capability to meet the needs of today and the future.
• Drive Employee Engagement: develop and implement employee relations plans and EBA negotiations in conjunction with the group employee relations team, providing support and guidance to business leaders and other staff on employee relations matters including managing enterprise agreement negotiations.
• Coach: Provide support and guidance to business leaders in optomising their ability to have effective performance conversations to drive a culture of high performance teams.

What We’re Looking For:

Experience:

• Previous track record in a corporate  HR role in manufacturing or similar industry desirable.
• Good knowledge of relevant HR issues, methodologies and practices including knowledge of best practice and latest trends in functional area.
• Proven experience in supporting and implementing sustainable HR systems and processes.
• Strong understanding of all relevant workplace relations legislations and regulations.
• Experience in engagement, culture change and change management methodologies.

Key Competencies:

• Exceptional relationship-building skills that foster collaboration and trust.
• Strong commercial acumen and insight into business dynamics.
• Strength identifying improvements and the ability to prepare people for new challenges with communication and action.
• An analytical mindset to identify opportunities for improvement and innovation.

Description

At DISCO, we strongly believe in the uniqueness of thought, experience and perspective that can only be achieved through having an inclusive and diverse workforce. We strive to continue to make DISCO an incredible place to work by fostering a culture of inclusiveness, diversity, openness and collaboration. We value all different kinds of experience, so even if you feel you don't meet all of the necessary criteria for this position, we encourage you to apply.

What is DISCO?

DISCO is the industry standard for managing, organising and sharing music and other media. We make music and media workflow fast, intuitive and simple, directly connecting people and their work to save time. Today we count UMG, Sony, Warner Music, Netflix, Amazon and Rockstar Games among our customers, and over 250,000 people interact with DISCO each month. Our customers are super passionate about our product.

Location

Hybrid in Melbourne; Remote in Eastern Australia (preferably Sydney, Brisbane or Hobart)

The Role

DISCO is on a mission to make music and media workflow as simple, fast and intuitive as possible. We’re after a Senior Product Manager to drive the future of our sharing experiences: from our mobile app, to share flows, music landing pages and analytics — you’ll have direct oversight over many of the major drivers of our product’s growth.

We want someone passionate about building for the music industry, and about product management itself, who is excited to work within a primarily remote, cross-functional team to build out our product and support the next phase of DISCO’s development.

Tens of thousands of music industry pros use DISCO every week, and are passionate about the problems we solve for them. You’ll be responsible for ensuring we continue to exceed their expectations, while ensuring every update helps the company achieve our broader aims.

Responsibilities

Reporting to our Head of Product, you'll:

• Drive the strategy and roadmap for your team: collecting and analysing feedback from a diverse set of sources, you’ll understand our customers’ sharing needs and our business goals and opportunities, and prioritise the most important work so your team is always working on the most important projects
• Take ownership of growth, conversion and retention for all aspects of the product that your team is responsible for
• Dive deep into the various segments we serve, and come to understand their problems -- through research, analytics and frequent interaction with customers
• Articulate and outline those problems, and work with your cross-functional team to design and deliver compelling solutions
• Help steer and direct the day-to-day work of your team, with an eye to shipping often and learning quickly
• Take charge of measuring the impact of your changes, using both quantitative and qualitative measures, immediately after release and beyond
• Work to uphold the quality of the product, and focus on delivering high quality software in every release

• 3+ years experience as a B2B product manager with a proven track record of delivering successful product releases that drive growth and retention and evaluating their impact and ROI
• Very strong analysis skills that help you define problems and create evidence based, persuasive cases for new features
• Demonstrated experience moving into an industry niche you weren’t familiar with beforehand, learning that world and successfully shipping product for it
• Very keen eye for detail. DISCO is design led, so it’s very important that you think deeply about product design decisions and always work to create simple, clean, intuitive UI
• Excellent communication skills. You’re able to clearly articulate product decisions and the reasoning behind them. You take care in your written communication, understanding the importance of concision and clarity in a team where almost half of the team don’t have English as a first language
• You have strong experience working with qualitative customer insights and quantitative customer data to inform decisions. You’ve conducted user research and a/b tests and are comfortable working in this space
• You’re strong technically, understand how code works and the tradeoffs between performance and functionality. You can confidently create technical specs and collaborate on them with developers
• You’re a self-starter, able to work independently
• You’re process driven and organised, and able to think both creatively and analytically

Nice to Haves

• Experience developing music or media products for the B2B space
• Experience product managing a mobile app

At DISCO, our employees have told us what benefits mean the most to them, and we've listened. So as a DISCO employee, you will work remotely from home (or a co-working space) whilst being supported by a friendly and fun international team. In addition, you will receive:

• A competitive salary in a fast-growing startup
• Four weeks of paid vacation leave per year
• Two weeks of paid sick leave per year
• Paid Parental Leave
• A company laptop
• Monthly internet allowance/reimbursement
• Office set-up allowance
• Annual learning and development allowance
• The ability to work how you want. We’re not heavy on rule books. Everyone is trusted to figure out the best way to work.

To apply for this incredible position, please submit your resume -- a cover letter is optional.

DISCO is an equal-opportunity employer. In addition, we will provide reasonable accommodations for individuals who have disabilities. If you require any reasonable accommodation to participate in the application process, please note this in your cover letter and we will reach out to you.

Please note that we do not accept unsolicited resumes from recruitment agencies.

• Be uniquely you, come as you are
• Love what you do and leave your mark
• Flexible/ Hybrid working

Lead the function that provides and maintains a single source of consistent information on all Technology Services delivered to the business. Responsible for the delivery of IT Service Governance and IT Service Management to all Endeavour Group Brands and partners.

Lead the Service Management, (ITSM) team to support Endeavour Group Technology Operations.

Sound good? Read on.

Here is a taster of what you can expect in this role:

• Lead the creation, implementation and adoption of major IT Service Management processes within the IT organisation.

• Provide consistent interfaces between the business and service providers in the areas of incident, request, problem, configuration, change management, etc.

• Implementation and governance of service performance targets and measures for all service partners 

• Create and track quality metrics to understand the effectiveness of processes and inform areas where continuous improvement efforts are needed. 

• Drive a continuous process improvement culture within the organisation and lead change management activities as required to meet changing business and user needs.

• Manage the risk controls and compliance with the process across the respective groups (Internal and external partners)

• Run and optimise the process portfolio and lead the community of practice.

• Accountable for the operational delivery of the Critical Technology Processes across Endeavour Technology.

• Build and maintain relationships with the Endeavour Technology Leadership teams to support those processes

• Deeply understand the business strategy and align process and policy to support.

• Manage and deliver the process outcomes via stakeholder sponsored governance framework.

• Execute Change Management processes for the Technology organisation.

• Drive the delivery of automation for the portfolio and delivery of the outcomes through the implementation of an automation plan.

• Identify and manage risks, issues, assumptions and dependencies for the portfolio

• Develop a team driven by strong customer service-centric values