East Melbourne, VIC, AU,







Permanent











IXOM plays a vital part in the lives of tens of millions of people every day. Were the experts behind the scenes, who ensure safe and reliable access and help industries, businesses and local communities to thrive. Our products, services and solutions are used across many end markets, including dairy, agriculture, viticulture, electricity, steel, food and beverage, pulp and paper, mining and construction, and water treatment (just to name a few).  We are supported by over 1,300 people globally and our operations span across four continents and nine countries, with headquarters in Melbourne, Australia.  About your role




... Click here to view more detail / apply for Financial Services Manager

Phillip Riley are searching for an experienced Corporate Services Manager to join the executive team.

You will report to the Managing Director.

Tasks include:

Performing high level administration duties and ongoing operational support;
Comprehensive financial management including planning, budgeting and reporting;
Strategic initiatives including sensitivity analysis, finance modelling, process reengineering across different operations;
Ensuring effective ongoing cost control and cash flow management including use of invoice discounting facility;
Preparing weekly management dashboards and monthly board reports;
Team management and leadership;
Liaising with external accountants and auditors when required;
Performing in public forums to promote new programs and policies
Ensuring that appropriate systems and internal controls are implemented and maintained;
To be successful in this role, you will be:

A driven and strategic individual
Have a keen interest in technology and entrepreneurship
You will have the ability to combine the growth strategies of several companies while having a hands-on approach to operations and process improvement.
Attention to detail
Great communication and management skills
This role is suited to an experienced yet ambitious individual, with plans to grow into a broader management role.

Job Type: Full-time

Pay: $87,500.00 – $107,500.00 per year + Super

Work Location: In person

GVRC on Behalf of Royal Nut Company


Position: Client Account Manager
Salary: $75,000 to 80,000 plus 11.5% super
Hours: 38 hours
Mode: Full time
Location: 19 Rocco Drive, Scoresby, VIC 3179
Experience required: Minimum 2 years’ experience in relevant roles

About Royal Nut Company:

Royal Nut Company is a leading supplier of premium nuts, dried fruits, seeds, and related products, serving over 1500 wholesale clients across various industries. Our mission is to provide high-quality products with exceptional customer service. We are seeking a motivated and experienced Client Account Manager to join our dynamic team and manage key client relationships to support the growth and success of our business.

Tasks and responsibilities included but not limited to

• Develop and maintain strong relationships with wholesale clients to ensure ongoing satisfaction and loyalty.
• Liaise with clients to address queries, resolve issues, and ensure timely delivery of products.
• Act as the main point of contact for client inquiries and feedback.
• Oversee the customer service team to ensure operational efficiency and high standards of service delivery within a call centre environment.
• Provide leadership, direction, and feedback to team members, motivating them to meet service objectives.
• Plan and implement after-sales services to follow up on customer satisfaction, monitor the performance of purchased goods, and suggest improvements to services.
• Develop, review, and update customer relations policies, programs, and procedures to align with company goals.
• Ensure compliance with company standards and improve processes to enhance customer service efficiency.
• Assist with recruitment, training, and performance management of staff within the customer service team.
• Foster a collaborative and positive work environment, encouraging ongoing staff development and engagement.
• Work closely with sales, operations, and logistics teams to ensure that client orders are processed and fulfilled efficiently.
• Collaborate with internal departments to respond to customer needs, including order customization, special requests, and issue resolution.
• Identify opportunities for upselling and cross-selling to existing clients to drive sales growth.
• Monitor client accounts and provide regular reports on performance, potential issues, and growth opportunities.
• Collect and analyze customer feedback to identify areas for improvement in products and services.
• Implement strategies to enhance the overall customer experience and adapt to changing customer expectations.

Qualifications:
• At least 2 years of proven experience in account management, customer service, or a similar role within the wholesale or FMCG industry

Other skills and requirements:
• Strong leadership and team management skills with the ability to motivate and develop staff.
• Excellent communication, negotiation, and problem-solving skills.
• Ability to work collaboratively across departments and manage multiple client accounts effectively.
• Strong organizational skills and attention to detail.

Email your resume at @ [email protected]

Permanent fu;;-time oppurtunity
$55.91 base hourly rate (HS6)

About Grampians Health
Grampians Health provides healthcare to a large region at our campuses based in Ballarat, Dimboola, Edenhope, Horsham and Stawell. Our mission is to deliver sustainable healthcare tailored to evolving community and workforce needs. We strive to enhance services and careers, providing quality healthcare to rural and regional communities. Joining Grampians Health means being part of a diverse team, with a variety of career opportunities in acute, maternity, mental health, allied health, aged care and support services.

Ballarat Region
Ballarat is the largest centre in Western Victoria and the state’s fastest growing inland city. Dubbed Australia’s most liveable city in 2020, Ballarat is home to first class education, fine dining and boutique shopping. Uniquely located within easy access to Melbourne, Geelong, Bendigo and the Western district, Ballarat is blessed with some of Australia’s most significant heritage buildings and natural landscapes.

About the Role

The position reports to the Director of Financial Accounting, Revenue, and Systems, focusing on the effective administration and improvement of accounts receivable, cash management, and aged care finance at Grampians Health. As a key team member, you'll help the revenue services team achieve strategic objectives and performance targets by optimizing revenue through education and coaching for management and staff, ensuring accurate and timely revenue collection.

Key Responsibilities

Provide strong leadership and training for staff, ensuring efficient system use and timely operations.
Oversee accounts receivable, cash management, aged care finance, and admissions at Grampians Health.
Drive timely collection of debtor accounts in line with hospital policies and procedures.
Champion change and process improvements across revenue operations and the billing cycle.
Ensure compliance with aged care finance obligations, including Prudential Standards submissions.
Collaborate with aged care administrators for efficient admissions processing and review commercial arrangements to maximize revenue opportunities.

Skills, Qualifications & Experience

Undergraduate accounting degree and professional membership (CAANZ and/or CPA).
Significant background in similar roles within comparable organizations.
Proven ability to initiate and implement effective change.
Strong skills in computer applications and financial analysis.
Excellent relationship-building and teamwork capabilities.
Background in Accounts Receivable, revenue reporting, and understanding of residential aged care legislative requirement

Culture & Benefits

Flexible work arrangements and purchase leave opportunities
Salary packaging for living expenses such as rent/mortgage plus meals, entertainment & holidays
Access to Staff Fitness program
Staff rewards and recognition programs

Interested?

Click APPLY or if you wish to discuss the role prior to applying, contact Amarjit Saini on 03 5320 8642 for a confidential discussion.

We're actively seeking candidates for this role and will review applications as they are submitted. Applications will close when the position is filled.

Diversity and Inclusion
All appointments are subject to a satisfactory police records check, immunisation clearance and Working with Children check and/or NDIS Worker Screening Check.

All employees must be willing and able to wear Personal Protective Equipment (PPE) when required, which at a minimum is a surgical mask. Additional PPE requirements are role-dependent.

Grampians Health is a child safe organisation, committed to the safety and wellbeing of all children and young people. Grampians Health is committed to providing a diverse and inclusive workforce.

We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds, mature age workers and lesbian, gay, bisexual, transgender, queer (or questioning), intersex and asexual LGBTQIA+.

Are you ready to be a big part of something big? 
Audience360 is Australia?s leading provider in exclusive branded audiences derived from Australia?s most trusted brands. Our audiences are 100% transparent, displaying true intent behaviors with the ability to scale across all channels.
Forming exclusive data partnerships with major Australian publishers including Carsales and Webjet, Audience360 is able to offer advertisers unique and targeted opportunities to reach the most relevant consumers.
The purpose of this role is to assist in the implementation and delivery of digital audience targeted social media and programmatic campaigns.
  What?s on offer

Fantastic culture that is built around our company values
Autonomy to choose where you work from?? Office, Hybrid or Anywhere
Support from a highly engaged, high-performing team. We have incredible talent in Audience360 that you will learn from.
22 weeks paid parental leave for
... Click here to view more detail / apply for Programmatic Trading Manager

At Saputo, we bring good to the table by making high-quality products, investing in our people, and supporting communities around the world . As a top 10 global dairy processor, we value contributions that matter and strive to foster an inclusive, growth-driven work environment. Ready to bring your best?
How you will make contributions that matter
An opportunity currently exists for an experienced Account Manager to join our Foodservice sales team.
Reporting to the National Business Manager - Foodservice, you will be responsible for developing and implementing effective short and long-term strategies to deliver sales and profit targets across all sub channels of Foodservice including Distributors, Wholesalers and Key accounts .
Key responsibilities will include:

Providing strategic direction and guidance to deliver sales performance across the portfolio
Identifying marketplace growth opportunities and assisting in the development of the Foodservice strategic plan
Building
... Click here to view more detail / apply for Account Manager ? Foodservice

As our Assistant Restaurant Manager, it starts the second you walk in the restaurant. Bringing your energy and passion, you?ll work shoulder-to-shoulder with your team to set the standard and pace ? coaching, inspiring and growing. Because you believe in helping Nandocas (our staff) be the very best they can be ? inside and outside of Nando?s.
So don?t wait in the wings, this could be your new flame.
What's in it for you:

A generous bonus package, up to $6,000 annually.
Free Nando?s when you?re working, plus a discount to share with family and friends when you?re off the clock.
Work life balance. Flexible rotating rosters published in advance with set weekends off. Get your beauty sleep with no overnights.
A six-week onboarding training program to set you up for success with one of our training champions. Your personal mentor will teach
... Click here to view more detail / apply for Assistant Restaurant Manager ? Coburg

Full-time (1.0 FTE), Ongoing Position
Salary: $114,788 superannuation
Location: Dandenong

Chisholm is seeking an experienced and student-focused Education Manager for our Engineering - Mechanical team.
BELONGING AND INCLUSION
Chisholm is resolutely diverse and supports applications from all members of our community and equitable access to our employment opportunities. We are open to discussing workplace flexibility, to ensure we can attract the best candidates and accommodate individual needs and working arrangements, even in ways we have not thought of. Our merit-based recruitment practices are founded on building diversity by fostering an inclusive, flexible, and equitable workplace. 
ABOUT THE ROLE
As an Education Manager, Engineering - Mechanical, your key responsibilities include-

Coordinate and delegate tasks to the team to deliver operational outcomes including Teacher Performance, timetabling, resource allocation, teacher loads and student progress
Lead and manage teachers,

... Click here to view more detail / apply for Education Manager (Mechanical)

About the role


The Australian Reinforcing Company (ARC) is seeking an Area Manager with exceptional leadership capabilities to lead and oversee our Laverton North and Dandenong branches, both of which are experiencing significant growth in operations and production capacity for reinforcing bar processing.  
In this multi-site leadership role, you will be responsible for ensuring safe and efficient operations while managing the sales channel in the commercial bar segment. As a proven leader in operations & sales management, you will have the ability to optimize processes for maximum efficiency and drive exceptional sales performance. This is a unique opportunity to leave your mark by executing and delivering on exciting business growth plans and capital investment.  
The priorities of the role include:  

Senior leadership of








... Click here to view more detail / apply for Area Manager ? Laverton North/Dandenong

THE COMPANY:
This trusted swimming pool building supplies company has a hugely successful history spanning over 20 years in the industry, with multiple locations throughout Australia and beyond. Their extensive premium range is showcased in their multi-award-winning stunning showroom locations. Underpinning their success is a friendly, motivated and ambitious leadership team that values customer service and internal culture of paramount importance.
THE ROLE:
Reporting to the National Sales Manager, lead an experienced team of 4 Sales Representatives across Victoria, Tasmania and South Australia, in addition to the warehouse team and 5 sales and marketing support staff.
DAY-TO-DAY:

Oversee daily operations in Dandenong, managing a diverse sales team.
Lead, mentor, and motivate team members for optimal performance.
Regular road visits to see team and customer - 3 days a week.
Conduct regular performance reviews and implement improvement plans.


... Click here to view more detail / apply for State Sales Manager

Our vision is to lead the circular economy through packaging, reuse, and recycling solutions. It?s a future-driven group commitment, designed to create lasting value.
Pact is the largest plastics recycler in Australia and New Zealand and one of the region?s biggest user of recycled materials. We have 6,000 team members and operate 110 manufacturing facilities across 15 countries. Our customers include some of the world?s largest brands that consumers know and trust.
Reporting to the Head of Sales ? Household and Industrial Packaging, you will be responsible for procuring feedstock (Post-Industrial packaging) and building the customer base in Victoria. Your flexibility, and agility to negotiate from the strategic, to the day to day will be key to your success in this diverse sales role.
With a proven aptitude in sales and operational planning, you will work closely with the sites to coordinate and manage the process ... Click here to view more detail / apply for Sales Manager

The Operational Manager oversees daily operations of the NDIS business, ensuring high-quality, compliant service delivery that aligns with NDIS standards. This includes team management, client relations, financial oversight, and continuous improvement to optimize processes.
Key Responsibilities:
• Operations:• Manage day-to-day NDIS services, rostering, scheduling, and process improvements.
• Team Leadership:• Lead and develop team members, fostering a client-centered culture.
• Compliance:• Ensure adherence to NDIS standards, conduct audits, manage incident reporting.
• Client Engagement:• Act as primary contact for clients and external stakeholders.
• Financial Management:• Prepare budgets, track expenses, and manage invoicing.
• Strategic Planning:• Support and execute organizational strategies for growth and improvement.
Requirements:
• Bachelor’s degree in a relevant field (or equivalent experience) with 3-5 years in healthcare or disability management.
• Strong understanding of NDIS standards, compliance, and financial management.
• Leadership, communication, problem-solving, and adaptability skills.
• Valid WWCC, National Police Check, and NDIS Worker Screening Check.
The role is essential for maintaining high standards, compliance, and a person-centered approach in NDIS service delivery.

Application to ve submitted to: [email protected]

Goulburn Valley Water (GVW) provides quality water and wastewater services to 54 towns in North Central Victoria. Our core purpose is to deliver safe, reliable, and affordable water services to residential, commercial, and industrial customers.
An exciting opportunity for a dynamic professional to lead and develop an integrated approach to infrastructure and water resource planning, environmental compliance and climate change for the Corporation.
You will demonstrate outstanding leadership and communication skills with an ability to develop rapport and build collaborative relationships with the community and key stakeholders.
Known for bringing teams together to work on a shared approach will enable you to make a valuable contribution across the organisation.
Vital to your success is your knowledge and passion for sustainability, technical planning strategies and future growth.
Ideally you are proven leader, have a tertiary qualification in Engineering, Science or similar and a background in the ... Click here to view more detail / apply for Manager Planning and Climate Resilience

Melbourne, Perth
Applications close 10 November

About the Department
The Department of Industry, Science and Resources and our broader portfolio are integral to the Australian Governments economic agenda. Our purpose is to help the government build a better future for all Australians through enabling a productive, resilient and sustainable economy, enriched by science and technology. We do this by:

Growing innovative & competitive businesses, industries and regions
Investing in science and technology
Strengthening the resources sector.
The APS and the department offer a clear direction and meaningful work. You will be able to create positive impact in peoples lives whilst contributing to improved outcomes for Australia and our people.
If you would like to feel a strong connection to your work and you are accountable, committed and open to change, join us in shaping Australias future.
Please see the
... Click here to view more detail / apply for Assistant Manager ? Data Management, Executive Level 1, National Offshore Petroleum Titles Administrator

Our client, a leading business experiencing significant growth in Australia, specialises in Share Broking, Advisory, and Fintech Investment platforms. We are currently seeking a Sales, Service & Compliance Manager to ensure high standards of sales effectiveness, service quality, and compliance across the organisation.
You will:

Provide in-depth coaching and training for sales and service teams to enhance performance, including live monitoring and real-time feedback.
Review and audit sales processes for compliance with regulations, offering performance feedback.
Manage and implement AFSL compliance requirements, developing policies to meet monitoring and supervision obligations.
Lead compliance reviews, risk assessments, and change management initiatives in response to regulatory changes.
Design and deliver tailored compliance and product training programs to ensure team members are informed and compliant.
Identify performance trends and implement corrective actions to improve service quality and compliance.
Facilitate the transition of new hires from training to operational roles, ensuring smooth onboarding.
Collaborate with internal teams to refine sales scripts, workflows, and training materials for optimal customer interactions.
Organise sales incentive programs to drive peak performance.
Stay updated on products, guidelines, and procedures, ensuring compliance within the contact centre and broader operations.
Liaise with internal and external stakeholders, including regulators, to uphold compliance standards.
Contribute to continuous improvement in training and operational practices for enhanced efficiency.

We are looking for:

Minimum of 5 years' experience in a similar role within a call centre or financial services environment, with a strong focus on sales enablement, training, quality, and compliance.
Tertiary education in Law, Commerce, Finance, Economics, or Business preferred; RG146 accreditation is beneficial.
Proven experience in managing compliance within financial services, with a solid understanding of AFSL Compliance Management for both retail and wholesale clients.
Strong leadership and people management skills with the ability to provide impactful coaching and feedback.
Excellent problem-solving, organisational, and multitasking abilities.
Proficiency in MS Office Suite and experience with quality monitoring data management systems.
Strong verbal and written communication skills, with the ability to engage effectively with various stakeholders.

This is an exciting opportunity to make an impact and work in a fast paced enviroment where you will learn and grow. If you are looking for career growth, this is for you!
Apply today, outlining WHY you meet the above. Want to know more? Call Kate on 0419 755 433.


At HOBAN we encourage applications from people with disability, people from diverse cultural and linguistic backgrounds, people of all genders, LGBTI people, and Aboriginal and Torres Strait Islander people.
We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email our Adjustments Coordinator at [email protected] or visit hoban.com.au/adjustments for additional contact details. Please click here to apply.

04th October,
Mercedes-Benz Berwick has a fantastic opportunity for an experienced Pre-Owned Vehicle Sales Executive to join us at one of Australia's largest family-owned automotive businesses, established in .     While working in our state-of-the-art facility, you will have access to the country's most extensive range of Mercedes-Benz Certified vehicles and be part of this professional, friendly, and customer-focused team.    What's the role about? Reporting to the Mercedes-Benz Pre-Owned Vehicle Sales Manager of the Year, this role is all about being proactive and dynamic. You will have high trust and responsibility for the dealership and, more importantly, for our most valued clients.

Actively following up on customer queries and anticipating their needs.
Understand and identify customer interests, needs, and buying criteria.
Maintaining up-to-date knowledge of products.
Drive sales, upsell and meet monthly KPI targets.
Maintain data history on our software system.

... Click here to view more detail / apply for Pre-Owned Vehicle Sales

You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.
We are a leading Australian property group that own, operate and develop a fast-growing portfolio of Lifestyle communities (land lease communities) and holiday parks across key urban and coastal markets. We employ over people across 120 parks and communities, with offices in the 3 eastern seaboard states.
Here at Ingenia, you can enjoy working within an organisation that genuinely cares for its people and is committed to creating communities where our residents and visitors can truly belong.




About the Location


When it comes to life in an Ingenia Federation Glenroy community, theres

... Click here to view more detail / apply for Community Manager

Hybrid role based in Sydney or Melbourne
Responsible for overseeing major customers




About Our Client

ITW Polymers & Fluids, a division of Illinois Tool Works (ITW), is a global leader in high-performance industrial products and equipment. Focused on innovation and customer-driven solutions, they serve industries such as mining, oil & gas, and manufacturing, delivering reliable products that enhance performance and efficiency. In their industrial division, they are seeking a Strategic Key Account Manager to manage and grow top-tier clients by implementing strategies to drive sales and foster long-term partnerships.



Job Description


Design and implement a sales and engagement strategy to foster a collaborative working relationship with our major channel partners nationally.
Actively promote and communicate the value that ITW's brands and organisation provides to our major 80s channel partners.




... Click here to view more detail / apply for Strategic Key Account Manager

The dealership is located in the heart of Doncaster and we are currently seeking a New Vehicle Sales Executive to join our award winning sales team.
You will join our team of professionals, in our award-winning Doncaster MG dealership.  
The role:  

Generating new car enquiry and appointments, following up on leads
Overcoming customer objections, building relationships with clients
Completing and achieving monthly targets for sales, deliveries, aftermarket, finance and Gross Profit
Providing a genuine customer luxury experience

  Above all, the candidate must be a team player and ideally have worked in a prestige automotive dealership as a Sales Consultant for more than 2 years.
What we are looking for:  

Successful vehicle sales experience, ideally with prestige brands
Team player and ability to demonstrate a high-level commitment to achieving targets
A passion for the
... Click here to view more detail / apply for Sales Executive ? Doncaster MG

Job Posting Date:  25 Oct







Company:  Coates







Position Type:  Permanent Full Time







Proudly Australian owned, Coates has a long history of supporting customers to deliver major projects and an exciting future focused on growth. We provide end-to-end solutions spanning Equipment Hire, Engineering Solutions, Industrial Solutions and Power & HVAC. The next step in your career starts here

Attractive salary package
Quarterly bonus incentive plan
Company vehicle included.
Permanent full-time position Monday to Friday
Based out of our Port Melbourne branch and servicing the Melbourne CBD and surrounds, youll be reporting directly to the Regional Sales Manager.




... Click here to view more detail / apply for Account Manager

Job Posting Date:  25 Oct







Company:  Coates







Position Type:  Permanent Full Time







About us Proudly Australian owned, Coates has a long history of supporting customers to deliver major projects and an exciting future focused on growth. We provide end-to-end solutions spanning Equipment Hire, Engineering Solutions, Industrial Solutions and Power & HVAC. The next step in your career starts here

Attractive salary package
Quarterly bonus incentive plan
Company vehicle included.
Permanent full-time position Monday to Friday
Based out of our Werribee branch and servicing the Western region of Melbourne and surrounds, youll be reporting directly to the




... Click here to view more detail / apply for Account Manager

Job description

Pharmacist Manager - Career Progression Opportunity

Pathway to Partnership!
$65/ph Accommodation!
Community-Focused Rural Location!

Client & Location Information: Join a thriving rural commercial centre located less than 4 hours' drive from Melbourne. This community-centric wheatbelt town enjoys mild winters and warm summers, offering a vibrant lifestyle. Known for its true community spirit, it's also central to The Silo Art Trail. Job Specification: Are you seeking career progression? This is a fantastic opportunity for an experienced manager or ambitious Pharmacist in Charge to take the next step and move into partnership. This small pharmacy group has the resources to support and mentor a future working partner! As the Pharmacist Manager, you'll oversee the day-to-day management of a well-established community pharmacy while inspiring your team to deliver exceptional customer service. Your main responsibilities will include:

Running the


... Click here to view more detail / apply for Pharmacist Manager

Job Posting Date:  25 Oct







Company:  Coates







Position Type:  Permanent Full Time







About us Proudly Australian owned, Coates has a long history of supporting customers to deliver major projects and an exciting future focused on growth. We provide end-to-end solutions spanning Equipment Hire, Engineering Solutions, Industrial Solutions and Power & HVAC. The next step in your career starts here

Attractive salary package
Quarterly bonus incentive plan
Company vehicle included.
Permanent full-time position Monday to Friday
Based out of our Shepparton branch and servicing the Shepparton area and surrounds, youll be reporting directly to the Regional Sales




... Click here to view more detail / apply for Account Manager

As a Performance Manager (Search), you’ll be a lead of a tight-knit performance search integrating into Kinesso's client search campaigns ensuring they reach their full potential. You would have demonstrated success by managing digital search campaigns across various paid media marketing tactics (SEM), have exceptional client relations skills, and are excited to learn.

Success in this role is defined by-
a) Strong collaboration and team management
b) Expertise in performance marketing.
c) Excellent communication skills and a commitment to operational excellence.
d) A continuous focus on staying up to date with industry best practices.
e) Strong SEM (SA360) and Social (META, TikTok LinkedIn, Snap, Pinterest) platform knowledge

KEY RESPONSIBILITIES
• Seeing campaigns through from start to finish, including placement, testing tracking, working through specifications, reporting, and pacing towards budget.
• Understand best practices and processes to maintain a best-in-class paid search product.
• Monitor and enable high performance by applying best practices, product adoption and innovative solutions.
• In partnership with the Performance Director, contribute to industry wide thought leadership for your client & find opportunities for growth.
• Stakeholder management - working closely with both internal and external stakeholders, building, and maintaining strong relationships.
• Leading and driving a robust testing framework for your client.
• Forecasting Paid Search media metrics against current performance and towards client objectives.
• Serving as an expert on the client's business, industry, competitors, key drivers, and environment, and identifying opportunities for growth.
• Responsible for maximising client retention and growth.
• Effectively manages client expectations and communicates with them about status updates, resourcing changes and deadlines.
• Serves as a trusted advisor to clients on media-related matters and provides expert insights on their industry, competitors, and key drivers.
• Leads and manages client meetings/daily WIPs and updates, ensuring that campaigns and market updates include action items.
• Manages a team of Performance Executives and Coordinators.
• Responsible to build goals, manage 30-60-90-day plans for Executives and Coordinators.
• Ensure appropriate leave planning of the team and expectations are set internally and with the client.
• Work towards achieving zero errors/write offs across Kinesso.
• Create an environment of open communication with the team and keep them informed about changes, updates in policies/procedures etc.
• Motivates team to exceed client expectations and produce high-quality work.
• Takes responsibility for team's quality of work and success.
• Manages workflow and resource allocation in the team effectively.
• Provides support and guidance to team members to help them learn best practices.
• Works closely with the Director to manage and develop team members' careers through coaching and feedback.
• Holds career progression meetings with team members along with the Director and helps create development plans.
• Handling difficult conversations effectively, seeing them as opportunities, reading situations quickly, and resolving disputes fairly.
• Taking ownership of invoicing responsibilities for the team and promptly addressing any issues that may arise.
• Sending invoices to the correct client contact in a timely manner and properly filing copies of all invoices
• Implementing accurate financial tracking processes, including PO numbers, MBA trackers, value trackers, etc.
• Tracking all pre-bill invoices accurately and consistently
• Communicating and resolving financial/billing issues with clients while maintaining healthy relationships

KEY SKILLS

• Demonstrated experience on Microsoft Suite
• Data Visualization
• Search/SEM experience
• Team management skills
• Time Management
• Attention to Detail
• Process-oriented
• Command over communication (written and verbal)
• Efficient – gets work done quickly with accuracy.
• Commercial / business acumen – billing, invoicing, negotiation

Our Benefits:

Work with one of AUS’s top #3 Performance Agencies 2021 awarded by Campaign Agency of the Year
Hybrid working model with opportunities for global transfers and travel
Industry-leading Paid Parental Leave policy (16 week's primary/8 weeks secondary)
Extra leave days including, Birthday Leave, 2 bonus Summer Break Days, 5 bonus annual leave days at year end if annual leave balance is exhausted
Wellness programs including access to an EAP
Agency perks, early finish Fridays, culture club, breakfast, health and wellbeing initiatives.

Salary ranging from $80,000-$85,000 inclusive of Super.

About KINESSO

KINESSO is the technology-driven performance marketing agency that sits at the very heart of IPG Mediabrands, providing actionable growth for both our agency partners and clients. We turn ‘action’ into ‘outcome’ for our clients, leveraging our unique capabilities in optimization, analytics, AI and experimentation. KINESSO has brought together the collective power of what was formerly Matterkind, Reprise, and Kinesso under one collective entity that will serve as the most powerful delivery engine in the industry.

We have extensive offerings spanning across performance marketing and data and technology. Fueled by a deep understanding of consumer behavior, we offer an end-to-end engine of planning and optimization while also delivering on data-driven strategy for social platforms, actionable growth in e-commerce, and creating curated marketplaces specific to each client's function and needs. The company has more than 6,000 employees operating in more than 60 countries. Learn more at www.KINESSO.com

Kinesso Australia is an equal opportunity employer and is committed to building a diverse and inclusive workplace. Aboriginal and Torres Strait Islander peoples, members of our LGBTQ+ community, and people with disability are encouraged to apply.

Placed.au is looking for a full-time Restaurant Manager to work for our client in Burwood East, Victoria. If you possess a proven track record in restaurant management, a passion for delivering exceptional customer experiences, and the ability to lead and inspire a team, we want to hear from you! Join our client’s thriving establishment and enjoy the perks of a competitive salary package, a supportive work environment, and the opportunity for career growth.

Job description:
• Coordinate daily Front of the House restaurant operations.
• Deliver superior service and maximise customer satisfaction.
• Handle taking orders of food and beverages.
• Respond efficiently and effectively to customer complaints and requests.
• Organise and supervise shifts.
• Estimate future needs for goods, kitchen utensils, cleaning products, and other supplies, as needed.
• Ensure compliance with sanitation and safety regulations.
• Manage the restaurant’s pleasant image and suggest ways to improve it.
• Control operational costs and identify measures to cut waste.
• Create detailed reports on weekly, monthly, and annual revenues and expenses.
• Train new and current employees on proper customer service practises.
• Implement policies and protocols that will maintain future restaurant operations.

Qualifications/Attributes:
• Must hold a Diploma in Hospitality or at least 3 years of relevant work experience in lieu of the qualification.
• Must possess at least a minimum of 2 years of relevant work experience.
• With proven work experience as an Assistant Restaurant Manager, Restaurant Supervisor, Hospitality Manager, or similar role
• Must have proven customer service experience.
• Extensive food and beverage (F&B) knowledge, with the ability to remember and recall ingredients and dishes to inform customers and wait staff.
• Ability to have strong leadership, motivational and people skills.


Salary Range: $70,000 - $80,000 p.a. excluding superannuation.