• Permanent, Full-time
• $97,099.24 per annum plus Superannuation
• Join the Waste and Sustainability team

Hume City Council is one of Australia’s fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.

As Operations Supervisor – City Presentation, you will play a pivotal role in ensuring the safe, effective, and efficient delivery of services to the Hume community.

What you’ll be doing:

• Provide effective guidance and supervision to City Presentation group employees, to engage and inspire employees to demonstrate organisational values aligned behaviour, and to optimally achieve service standards.
• Supervise, guide, and maximise the performance of the City Presentation group by participating in the induction, recruitment, performance management and training (internal and external) of employees.
• Supervise the services delivered by the City Presentation group, including, shop cleaning, activity centre and precinct cleaning, road and pavement sweeping, graffiti removal, underground drainage cleansing, and city presentation compliance, ensuring service continuity, achievement of service standards, and the provision of quality customer service is maintained.
• Contribute to the ongoing process of plant and equipment assessment and replacement in consultation with teams, Coordinator Waste Operations, and Fleet Services.
• Support the implementation of allocated actions and the achievement of targets from Council’s strategic documents, including the Waste and Resource Recovery Strategy 2022-2030. ¡
• Ensure the timely and effective delivery of allocated actions from the department Business Plan.
• Ensure the City Presentation group is customer focussed, responding to all internal and external enquiries and issues in a timely, accurate and professional manner, in line with Council’s policies and procedures. 
• Actively monitor the achievement of service quality and delivery benchmarks, including Service Level Agreements, to meet Council, customer, and community expectations.
• Provide input into the development of the Waste Operation unit's budget, including fees and charges. 
• Monitor expenditure, ensuring expenses are within budget and correctly allocated, providing regular reports on expenditure and forecasts to the Coordinator Waste Operations.
• Provide high-quality, professional written and verbal reports, presentations, and advice to the Coordinator Waste Operations, Manager Waste and Sustainability, other departments, and other agencies. 
• Regularly report to the Coordinator Waste Operations on City Presentation group performance and issues, proposing and discussing solutions as needed.

The skills and experience you’ll bring to the role:

• Demonstrated supervisory and leadership skills and ability to manage and lead a diverse team of multi-disciplinary staff, preferably in an operational context within a Local Government environment. 
• Demonstrated experience complying with and working to Occupational Health and Safety regulations, policies, and procedures.
• Experience and working knowledge of waste management and operations.
• Understanding of investigation processes and enforcement powers of authorised officers in relation to litter, illegally dumped waste, graffiti, and other city presentation matters within Victoria.
• Well-developed customer service and communication skills, including the ability to communicate clearly with people from a variety of backgrounds.
• Demonstrate the ability to cultivate and sustain effective working relationships with a diverse array of stakeholders.

Required Certifications & Qualifications: 

• Tertiary qualifications in operations, safety, business, management, or a related discipline with relevant experience working in the field.
• Current driver’s licence (Heavy Rigid licence and/or experience driving sweepers highly regarded).

Why Hume City Council?

A leader in local government, we’re committed to creating an inclusive and collaborative work environment that is guided by our values:

We’re better, every day: We give things a go and value progress over perfection. We have permission to go for it and are expected to reflect and learn.

We’re in it together: At Hume, everyone matters. We Welcome and include all. Respect and safety are expected.

We show up: We empower and trust others and own our work. We rise to the challenges and are expected to do what we say we will.

All for Hume: We strive to achieve our best for the Hume Community. We are proud and passionate about working towards better outcomes and expect they are at the centre of everything we do.

We offer a competitive salary package, professional development opportunities, and a supportive work environment.

A child safe organisation and an equal opportunity employer. Council encourages people of all ages, people with disability, Aboriginal and Torres Strait Islander people and people from culturally diverse backgrounds to apply.

All candidates will be required to undertake background and probity checks including Reference Checks, Working with Children Check, and a Criminal Record Check. #LI-Hybrid

• Permanent, Full-time
• $97,000 - $104,000 p/a plus Superannuation
• Join the Waste and Sustainability team

Hume City Council is one of Australia’s fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.

Operations Supervisor – Kerbside Services, you will play a pivotal role in ensuring the safe, effective, and efficient delivery of services to the Hume community.

What you’ll be doing:

• Provide effective guidance and supervision to Kerbside Services group employees, to engage and inspire employees to demonstrate organisational values aligned behaviour, and to optimally achieve service standards. 
• Supervise, guide, and maximise the performance of the Kerbside Services group by participating in in the induction, recruitment, performance management and training (internal and external) of employees.
• Supervise the services delivered by the Kerbside Services group, including, kerbside garbage, recycling and FOGO collection, kerbside bin deliveries and maintenance, public litter and recycling bin collections, public bin infrastructure installation and maintenance, and hard waste collections, ensuring service continuity, achievement of service standards, and the provision of quality customer service is maintained. 
• Supervise and oversee the day-to-day operations of contracted services within the Kerbside Services unit, highlighting performance concerns to the Waste Contracts team for further action.
• Support the implementation of allocated actions and the achievement of targets from Council’s strategic documents, including the Waste and Resource Recovery Strategy 2022-2030. 
• Ensure the timely and effective delivery of allocated actions from the department Business Plan.
• Remain engaged in, and informed of, changes within the broader waste, resource recovery and local government sectors, suggesting and implementing changes.
• Ensure the Kerbside Services group is customer focussed, responding to all internal and external enquiries and issues in a timely, accurate and professional manner, in line with Council’s policies and procedures. 
• Actively monitor the achievement of service quality and delivery benchmarks, including Service Level Agreements, to meet Council, customer, and community expectations.
• Provide input into the development of the Kerbside Services unit's budget, including fees and charges. 
• Monitor expenditure, ensuring expenses are within budget and correctly allocated, providing regular reports on expenditure and forecasts to the Coordinator Kerbside Services.
• Provide high-quality, professional written and verbal reports, presentations, and advice to the Coordinator Kerbside Services, Manager Waste and Sustainability, other departments, and other agencies. 
• Regularly report to the Coordinator Kerbside Services on group performance and issues, proposing and discussing solutions as needed.

The skills and experience you’ll bring to the role:

• Demonstrated supervisory and leadership skills and ability to manage and guide a diverse team of multi-disciplinary staff, preferably in an operational context within a Local Government environment.
• Demonstrated experience complying with and working to Occupational Health and Safety regulations, policies, and procedures. 
• Sound knowledge of relevant contemporary resource recovery and waste management practice and legislation, including ensuring environmental compliance.
• Experience and working knowledge of waste management, kerbside collections, and operations. 
• Strong understanding of Occupational Health and Safety and experience in applying this within operational environments.
• Supervise and assist with the development of the Kerbside Services group. 
• Well-developed customer service and communication skills, including the ability to communicate clearly with people from a variety of backgrounds.

Required Certifications & Qualifications:

• Tertiary qualifications in operations, safety, business, management, or a related discipline with relevant experience working in the field.
• Current driver’s licence (Heavy Rigid licence highly regarded).

Why Hume City Council?

A leader in local government, we’re committed to creating an inclusive and collaborative work environment that is guided by our values:

We’re better, every day: We give things a go and value progress over perfection. We have permission to go for it and are expected to reflect and learn.

We’re in it together: At Hume, everyone matters. We Welcome and include all. Respect and safety are expected.

We show up: We empower and trust others and own our work. We rise to the challenges and are expected to do what we say we will.

All for Hume: We strive to achieve our best for the Hume Community. We are proud and passionate about working towards better outcomes and expect they are at the centre of everything we do.

We offer a competitive salary package, professional development opportunities, and a supportive work environment.

A child safe organisation and an equal opportunity employer. Council encourages people of all ages, people with disability, Aboriginal and Torres Strait Islander people and people from culturally diverse backgrounds to apply.

All candidates will be required to undertake background and probity checks including Reference Checks, Working with Children Check, and a Criminal Record Check. #LI-Hybrid

At Guzman y Gomez, we believe in authentic flavors and the power of food to bring people together. As the Restaurant Manager at GYG, you will lead the charge in overseeing daily operations. You will empower the team through coaching and training, while managing your restaurant's P&L. Your role will see you maintaining the highest standards of quality, adhering to all procedures, while embodying the GYG spirit. 

What's in it for me?  

So much! Check out some of the benefits below:  

• Competitive salary + bonus structure  
• Flexible rosters and employment stability  - talk to us about what work life balance means to you
• Opportunities for advancing your leadership abilities – level up to Area Management and beyond
• A comprehensive training program and support to set you up for success 
• Heavily discounted GYG meals 
• Free and comfortable GYG uniforms and exclusive merch 
• Annual Restaurant Managers summit –  enjoy days of connecting, networking and sharing with leaders from across the country!
• Cultural celebrations including Day of the Dead & Cinco de Mayo to name a few 
• The possibility of owning your own franchise or joining our corporate office in future 

We appreciate diverse experience, but specifically we are looking for candidates that have:  

• Demonstrated leadership experience in a fast-paced, high-energy setting  
• Strong financial and commercial acumen, with the ability to identify sales and P&L opportunities and collaborate on actionable strategies with the team
• Previous success in meeting KPI’s
• Proven track record of delivering outstanding customer service  
• Exceptional interpersonal and communication skills 

Click the "I'm Interested" button to express your interest in joining our team!  

We’re committed to providing a safe and secure environment for our team and guests. To support this commitment, we may conduct background checks including Police Checks and employment verification as part of our recruitment process. 

• Permanent, Full-time
• $97,000 - $104,000 p/a plus Superannuation
• Join the Waste & Sustainability team

Hume City Council is one of Australia’s fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.

Part of the Waste and Sustainability department, the Waste Strategy and Support unit delivers a variety of services, including but not limited to, waste strategy implementation, community education, stakeholder engagement, kerbside reform, policy development, administration and support services, and customer service.

What you’ll be doing:

• Provide effective leadership and supervision to Business Support (Waste and Sustainability) group employees, to engage and inspire employees to demonstrate organisational values aligned behaviour, and to optimally achieve service standards. 
• Supervise, lead, and maximise the performance of the Business Support (Waste and Sustainability) group by participating in in the induction, recruitment, performance management and training (internal and external) of employees.
• Supervise the services delivered by the Business Support (Waste and Sustainability) group, including ordering and provision of consumables and catering, meeting room set-up, meeting agenda development and distribution, minute taking, data entry, customer service, purchase order creation and receipting, distribution of service requests, and administrative support, ensuring service continuity, the achievement of required standards, and the provision of quality support and customer service is maintained. 
• Allocate incoming tasks, requests, and activities, to Business Support Officers based on workloads and capabilities, accommodating employee work patterns and stakeholder requests.
• Support, track, and communicate the implementation of actions and the achievement of targets from Council’s strategic documents, including the Waste and Resource Recovery Strategy 2022-2030. Provide regular status updates and reports to the Manager Waste and Sustainability, Coordinator Waste Strategy and Support and other Coordinators. 
• Ensure the timely and effective delivery of allocated actions from the department Business Plan. 
• Remain engaged in, and informed of, changes within the broader waste, resource recovery and local government sectors, suggesting and researching potential changes.
• Ensure the Business Support (Waste and Sustainability) group is customer focussed, responding to all internal and external enquiries and issues in a timely, accurate and professional manner, in line with Council’s policies and procedures. 
• Actively monitor the achievement of service quality and delivery benchmarks, including Service Level Agreements, to meet department, Council, customer, and community expectations.
• Provide input into the development of the Waste Strategy and Support unit's budget. 
• Provide high-quality, professional written and verbal reports, presentations, and advice to the Coordinator Waste Strategy and Support, Manager Waste and Sustainability, other departments, and other agencies.

The skills and experience you’ll bring to the role:

• Demonstrated supervisory and leadership skills, with a proven ability to manage and guide a small team of administrative or customer service staff, preferably within a Local Government environment. 
• Demonstrated experience complying with and working to Occupational Health and Safety regulations, policies, and procedures.
• Experience and working knowledge of waste management and operations. 
• Sound knowledge of relevant contemporary resource recovery and waste management practice and legislation.
• Highly refined customer service and communication skills, including the ability to communicate clearly with people from a variety of backgrounds.

Required Certifications & Qualifications:

• Tertiary qualifications in administration, business, management, or a related discipline with relevant experience working in the field.
• Current driver’s licence.

Why Hume City Council?

A leader in local government, we’re committed to creating an inclusive and collaborative work environment that is guided by our values:

We’re better, every day: We give things a go and value progress over perfection. We have permission to go for it and are expected to reflect and learn.

We’re in it together: At Hume, everyone matters. We Welcome and include all. Respect and safety are expected.

We show up: We empower and trust others and own our work. We rise to the challenges and are expected to do what we say we will.

All for Hume: We strive to achieve our best for the Hume Community. We are proud and passionate about working towards better outcomes and expect they are at the centre of everything we do.

We offer a competitive salary package, professional development opportunities, and a supportive work environment.

A child safe organisation and an equal opportunity employer. Council encourages people of all ages, people with disability, Aboriginal and Torres Strait Islander people and people from culturally diverse backgrounds to apply.

All candidates will be required to undertake background and probity checks including Reference Checks, Working with Children Check, and a Criminal Record Check. #LI-Hybrid

• Permanent, Full-time
• $97,099.24 per annum plus Superannuation
• Join the Waste and Sustainability team

Hume City Council is one of Australia’s fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.

As Operations Supervisor – Litter and Dumped Rubbish, you will play a pivotal role in ensuring the safe, effective, and efficient delivery of services to the Hume community.

What you’ll be doing:

• Provide effective leadership and supervision to Litter and Dumped Rubbish group employees, to engage and inspire employees to demonstrate organisational values aligned behaviour, and to optimally achieve service standards.
• Supervise, lead, and maximise the performance of the Litter and Dumped Rubbish group by participating in in the induction, recruitment, performance management and training (internal and external) of employees.
• Supervise the services delivered by the Litter and Dumped Rubbish group, including, the waste response program, and removal of litter and illegally dumped waste (including hazards materials), ensuring service continuity, achievement of service standards, and the provision of quality customer service is maintained. 
• Contribute to the ongoing process of plant and equipment assessment and replacement in consultation with teams, Coordinator Waste Operations, and Fleet Services.
• Support the implementation of allocated actions and the achievement of targets from Council’s strategic documents, including the Waste and Resource Recovery Strategy 2022-2030. 
• Ensure the timely and effective delivery of allocated actions from the department Business Plan.
• Ensure the Litter and Dumped Rubbish group is customer focussed, responding to all internal and external enquiries and issues in a timely, accurate and professional manner, in line with Council’s policies and procedures. 
• Actively monitor the achievement of service quality and delivery benchmarks, including Service Level Agreements, to meet Council, customer, and community expectations.
• Support in the monitoring of expenditure, ensuring expenses are within budget and correctly allocated, providing regular reports on expenditure and forecasts to the Coordinator Waste Operations.
• Ensure the application of Council’s procurement, delegations and financial policies and guidelines across the Litter and Dumped Rubbish group.
• Provide high-quality, professional written and verbal reports, presentations, and advice to the Coordinator Waste Operations, Manager Waste and Sustainability, other departments, and other agencies. 
• Regularly report to the Coordinator Waste Operations on Litter and Dumped Rubbish group performance and issues, proposing and discussing solutions as needed.

The skills and experience you’ll bring to the role:

• Demonstrated supervisory and leadership skills and ability to manage and guide a diverse team of multi-disciplinary staff, preferably in an operational context within a Local Government environment.
• Well-developed customer service and communication skills, including the ability to communicate clearly with people from a variety of backgrounds.
• Experience and working knowledge of waste management and operations. 
• Strong understanding of Occupational Health and Safety and experience in applying this within operational environments. 
• Understanding of investigation processes and enforcement powers of authorised officers in relation to illegally dumped waste within Victoria.
• Ability to maintain confidentiality of information and advice.

Required Certifications & Qualifications:

• Tertiary qualifications in operations, safety, business, management, or a related discipline with relevant experience working in the field.
• Current driver’s licence (Medium Rigid licence highly regarded)

Why Hume City Council?

A leader in local government, we’re committed to creating an inclusive and collaborative work environment that is guided by our values:

We’re better, every day: We give things a go and value progress over perfection. We have permission to go for it and are expected to reflect and learn.

We’re in it together: At Hume, everyone matters. We Welcome and include all. Respect and safety are expected.

We show up: We empower and trust others and own our work. We rise to the challenges and are expected to do what we say we will.

All for Hume: We strive to achieve our best for the Hume Community. We are proud and passionate about working towards better outcomes and expect they are at the centre of everything we do.

We offer a competitive salary package, professional development opportunities, and a supportive work environment.

A child safe organisation and an equal opportunity employer. Council encourages people of all ages, people with disability, Aboriginal and Torres Strait Islander people and people from culturally diverse backgrounds to apply.

All candidates will be required to undertake background and probity checks including Reference Checks, Working with Children Check, and a Criminal Record Check. #LI-Hybrid