About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit www.teamglobalexpress.com.

Why TGE

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What we offer

• Competitive salary above industry standards

• Upskilling, training, mentoring and more to support your career development journey

• Fun and practical employee perks and discounts

• Flexible work, including work from home

• Inclusive parental leave policy that supports all parents & carers

• Peer recognition awards acknowledge when you go above and beyond.

JOB DESCRIPTION

Location - Rockhampton, QLD. Mon-Fri onsite.

About the Administration Supervisor Role:

As the Administration Supervisor, you will be responsible for supervising a multi–business unit administration team of 6 people to ensure all facets of the business are being suitably managed. Ensuring all documentation is accurate and reconciled appropriately as it comes through our internal systems.

What you’ll do:

Other duties will include (but not limited to) assisting the Business Manager, customer service, facilitating the return to work of injured employees, liaising with internal & external stakeholder and reporting.

What you'll bring to the role:

• Minimum of 2+ years performing similar role managing an admin team
• Solid MS Office skills (intermediate Excel required)
• Comfortable managing, leading & motivating a team
• Excellent stakeholder management skills
• Ability to work in a fast-paced, often pressurised environment

Extra points for the following (but not essential):

• Prior experience in freight/transport/supply chain sectors

An inclusive workplace, works for everyone

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Our recruitment process

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

Other things to note 

• When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.

• During the recruitment process, please keep an eye on your junk emails and spam folders for updates.

• TGE is listed as one of LinkedIn’s Top Companies of 2023 in Australia

We're on a mission to become the biggest and best restaurant company in the world, with our people and culture at the heart of everything we do!

As Australia's fastest growing restaurant company, we're looking for dynamic and passionate leaders like you to join our family as part of our restaurant management team for 2 new restaurants opening mid year on Brisbane's Northside.

This ain't your average fast-food gig. From our clean fresh menu to our fresh Mexican flavours, we're all about the food at GYG. We're all about real ingredients, vibrant flavours, and a seriously fun work environment.

So what’s in it for you?

Some of our perks include:

• Above industry average pay + generous incentive program
• Great discounts on GYG meals
• Our awesome merch - everyone wants it but the only way to get it is to work with us!
• Comfortable uniforms - our team wear GYG tees/polos, jeans and sneakers
• A great culture - our restaurants are full of energy and our team like to have fun. Join us and we've got your back. We are in this together. We take care of each other - always. 
• Genuine Mexican vibes with Day of the Dead celebrations and Cinco de Mayo fiestas!
• Comprehensive training and support to set you up for success. Many of our franchisees or Hola Central (Head Office) team members started in our restaurants...this is just the beginning.

Here's what you'll be doing:

• Coaching, inspiring, and supporting your team through peak trade periods
• Making every guest love us by ensuring our team always delivers exceptional customer service, and perfect food every order, every day
• Keep things running smoothly by managing the financials and inventory

At GYG - It's up to us. The future is ours to dominate...now it's up to you - apply now to start the conversation.

We’re committed to providing a safe and secure environment for our team and guests. To support this commitment, we may conduct background checks including Police Checks and employment verification as part of our recruitment process.

We're on a mission to become the biggest and best restaurant company in the world, with our people and culture at the heart of everything we do!

As Australia's fastest growing restaurant company, we're looking for dynamic and passionate leaders like you to join our family as part of our restaurant management team for 2 new restaurants opening mid year on Brisbane's Northside.

This ain't your average fast-food gig. From our clean fresh menu to our fresh Mexican flavours, we're all about the food at GYG. We're all about real ingredients, vibrant flavours, and a seriously fun work environment.

So what’s in it for you?

Some of our perks include:

• Above industry average pay + generous incentive program
• Great discounts on GYG meals
• Our awesome merch - everyone wants it but the only way to get it is to work with us!
• Comfortable uniforms - our team wear GYG tees/polos, jeans and sneakers
• A great culture - our restaurants are full of energy and our team like to have fun. Join us and we've got your back. We are in this together. We take care of each other - always. 
• Genuine Mexican vibes with Day of the Dead celebrations and Cinco de Mayo fiestas!
• Comprehensive training and support to set you up for success. Many of our franchisees or Hola Central (Head Office) team members started in our restaurants...this is just the beginning.

Here's what you'll be doing:

• Coach, inspire, and support your team through peak trade periods
• Make every guest love us by ensuring our team always delivers exceptional customer service, and perfect food every order, every day
• Keep things running smoothly by supporting with the management of the financials and inventory

At GYG - It's up to us. The future is ours to dominate...now it's up to you - apply now to start the conversation.

We’re committed to providing a safe and secure environment for our team and guests. To support this commitment, we may conduct background checks including Police Checks and employment verification as part of our recruitment process.

JOB DESCRIPTION

About Team Global Express/TGE (formerly TOLL Group):

Providing superior customer experiences and operational excellence, Team Global Express is Australia’s largest intermodal logistics provider.

An Australian owned business (established in 1888), we employ over 10,000 employees across over 150 locations. We build unique, innovative and tailored solutions across road, rail, air and sea; providing transport, logistics, and business solutions to customers throughout Australia and New Zealand.

It’s a really exciting time to be joining TGE, investment in our business is currently unprecedented as we continue to expand our portfolios.

What you’ll do as an Operations Supervisor:

As an Operations Supervisor you will be responsible for all aspects of safety, performance, and resourcing and team leadership for specified operational areas and/or operational processes. This includes overseeing all activities and resources associated with the branch to achieve agreed objectives, optimising profitability, and business efficiency with a strong customer focus, in a safe and socially acceptable manner. 

Critical to this role is the ability to plan and coordinate daily activities and hold team members to account. This position plays an important role in achieving daily KPI’s and identifying/actioning process improvements, along with engaging support from other functional leads. 

Please note hours – M-F, 5am-2pm.

Please note shift allowance payable too. Why?

Every four weeks there will be a requirement to work both a Saturday and Sunday.

What are we looking for in an Operations Supervisor? What’s important? 

• 2+ years experience in a similar role (as described above) 
• Solid Microsoft Office skills (Word, Excel etc.) 
• You're enthusiastic, motivated, show initiative and can multi-task 
• Problem-solving and commitment to continuous improvement 

Why TGE?

• Recognised by LinkedIn as being one of the top 10 Australian companies to grow your career (2023)
• Competitive salaries, 82% of our employees considered salaries competitive/high (Seek)
• Up to 14 weeks paid primary carers parental leave
• Superannuation for unpaid parental leave up to 12 months (additional 6 months for extended care)
• TGE employs 57% more females than the national average within the logistics sector
• Work180 Endorsed ‘Employer for all Women’
• Purchase of Leave options
• Novated Lease options
• Superannuation salary sacrifice options
• Uncompromising dedication to the safety of all our employees
• Staff discounts via the likes of Coles Express, G’Day Rewards, Officeworks & Hertz etc.
• Onsite/End of Trip Amenities (Parking, café, breakout rooms, showers, change rooms, lockers etc.)
• Excellent career development/advancement opportunities/free access to Skillsoft Percipio Learning
• Of the 2000+ roles we placed last year alone, 24% were filled internally
• Learning & Development, recently implemented our very own training academy
• Accredited Enterprise RTO, meaning we can deliver qualifications to our own employees 
• Employee Recognition & Rewards Programs
• We offer our staff an employee assistance program (24/7), encouraging well-being & mental health
• Nominated ‘Best Carrier’ (NORA Solution Partner Awards)
• We were the official logistics partner for FIFA’s Women’s World Cup 2023
• Supported by Allegro Funds (Australia’s largest transformation private equity firm)
• Our sector is very secure, much sought after, growing, and worth over $115 billion AUD every year
• Awarded ‘Leader within Environmental, Social & Governance (ESG)’, by the Australian Logistics Council
• Strong Corporate Social Responsibility (CSR) business model

Seeing responsibilities and competencies laid out on paper can be sometimes confronting, imposter syndrome can creep in and mess with your confidence. 

At TGE there is no such thing as the 'perfect candidate’.

Please apply if this is a role that would make you excited to come to work every day!

Diversity and Inclusion

We celebrate difference.

Why Team Global Express - Team Global Express

We believe nurturing a diverse and inclusive workplace, which celebrates different points of view and gives everyone the chance to contribute, as we build to a bigger and brighter future.

As an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, age, marital or disability status.

To be considered, you must be entitled to work in the specified country and be prepared to undertake pre-employment checks including a criminal history check and medical assessment.

It’s never been a more exciting time to join our team.
 
As we transform into a truly iconic Australian business, your opportunities for growth with us are limitless.  
 
To find out more about us, visit About - Team Global Express

As the Assistant Restaurant Manager, you’ll be responsible for supporting the daily management of the restaurant. You will be leading the team through busy service periods, crew training, proactively improving guest experience, and supporting inventory and financial management as required.

We appreciate experience comes in many shapes and sizes, what we mean specifically is:

• Experience leading a team within a busy, high volume hospitality environment
• Experience delivering exceptional customer service
• Exceptional communication skills
• Passion for inspiring, leading and developing your team

Benefits

We’re incredibly proud of our amazing people and always have each other’s backs. Whether you’re working in restaurant, at our Hola Central head office or as one of our partners, we are so passionate about living our values every single day.

These are just some of the benefits that come with working at GYG:

• Salary from $65k + super + 10% bonus
• Exceptional company culture
• Career growth – Australia and internationally
• Opportunity to become a franchisee
• Quarterly bonus scheme
• Free uniform

At Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast-food. Since we opened our first restaurant in 2006, we’ve been OBSESSED with food, bringing the incredible energy of Mexican culture to Australians across the country during breakfast, lunch and dinner, committed to serving the freshest fast food with the best local ingredients.

Ready to join the family? Apply now to start the conversation.

Elevate your career by joining the prestigious Sofitel Brisbane Central, where excellence is not just a standard but a way of life. We are seeking highly motivated individuals to fill the role of Food and Beverage Supervisor in various exclusive outlets within our hotel, including the renowned Suzette Restaurant, In-Room Dining, Mini Bar, and the sophisticated Cuvee Lounge Bar. As a member of our team, you will play a significant role in delivering unparalleled service to our valuable guests, contributing to the epitome of luxury hospitality.

What you will be doing:

• Assist in leading and training a team of Food and Beverage Attendants
• Supervise and delegate duties, whilst ensuring brand standards are met
• Liaise with the kitchen to ensure the highest standard of food quality and visual appeal is maintained
• Ensure guest expectations are met, delivering a service that exudes luxury and aligns with Sofitel brand standards
• Promote a strong Heartist culture and a team that is focused on providing unforgettable experiences to our guests.

You’ll excel in this role if you have:

• Work on mornings and evenings on a rotating roster with fully availability on weekends and Public holidays
• At least 1 year previous experience in a similar leadership role
• A luxury service focused personality is essential
• A real passion for everything Food and Beverage
• Strong interpersonal and problem-solving abilities
• Polished food and beverage service skills including greeting guests, taking orders, cleaning and clearing
• Responsible Service of Alcohol qualification
• A high level of personal presentation aligning with our brand standard
• A team player with the ability to work efficiently. 

We are currently seeking a service superstar with a passion for motivating a Team to join our dedicated Housekeeping Team as Housekeeping Supervisor.

We are hiring for multiple positions across regional Australian locations outside of Sydney, Melbourne, and Brisbane.

As our next Housekeeping Supervisor, you will:

• Prepare the morning reports showing occupied, vacant, check outs and out of order rooms for the Housekeeping Department as required •    Assist the Head of Department with the productivity, motivation and development of all line Team Members within the Housekeeping department
• Be accountable to the Head of Department for maintaining the productivity of the department, within the budgetary guidelines
• Coordinate all work activities on a shift-to-shift basis, ensuring all department procedures are followed and daily tasks are completed according to the company standard
• Conduct daily departmental meetings to brief Team Members on activities and discuss any issues relevant to the shift
• Provide a complete and accurate hand over between shifts, communicating any requirements for subsequent shifts
• Assist in the preparation of housekeeping rosters, ensuring that optimum number of Team Members is achieved within budgetary guidelines and understanding visa condition and working rights
• Assist in the recruitment and selection of Team Members for the department, when required
• Organise skill training for housekeeping team members in conjunction with the Talent and Culture
• Implement strategies to increase the productivity and morale within the department in conjunction with the head of department
• Communicate with all departments in the property to ensure a smooth flow of work
• Prepare accurate reports as required by the head of department
• Conduct regular checks of all areas of the property to ensure that all facilities are being cleaned and maintained according to Work Health and Safety regulations
• Assist in controlling of all housekeeping inventory, including chemicals, linen and supplies
• Assist in controlling of all housekeeping team member uniforms, ensuring adequate supplies are available
• React professionally and in a timely manner to all guest complaints, ensuring that follow up is completed and the Executive Housekeeper is informed
• Recommend strategies to improve Guest comfort / experience
• Daily check and maintain team members grooming standards 
• Liaise closely with the Front Office Manager and the Maintenance Manager / department to ensure a quick change over of rooms
• Liaises with outside contractors with regard to laundry and cleaning material services in the absence of the Executive Housekeeper
• Participate in scheduled training and development programs provided by the property to improve self and department standards, and attend departmental meetings as required
• Conducts timely performance development appraisals for housekeeping team members 
• Assist guests with all enquiries and complaints and provide accurate information to guests about property facilities and features
• Be trusted to follow correct procedures for all lost property items and ensure housekeeping team members are aware of procedure 
• Ensure all team members (and self) handles all amenities, chemicals and equipment according to specific instructions and Workplace Health & Safety standards
• Ensure all Team Members are fully trained in property fire & emergency procedures and all fire wardens attend training as required

We are currently seeking a service superstar with a passion for motivating a Team to join our dedicated Housekeeping Team as Housekeeping Supervisor.

We are hiring for multiple positions across Sydney, Melbourne, and Brisbane!

As our next Housekeeping Supervisor, you will:

• Prepare the morning reports showing occupied, vacant, check outs and out of order rooms for the Housekeeping Department as required
• Assist the Head of Department with the productivity, motivation and development of all line Team Members within the Housekeeping department
• Be accountable to the Head of Department for maintaining the productivity of the department, within the budgetary guidelines
• Coordinate all work activities on a shift-to-shift basis, ensuring all department procedures are followed and daily tasks are completed according to the company standard
• Conduct daily departmental meetings to brief Team Members on activities and discuss any issues relevant to the shift
• Provide a complete and accurate hand over between shifts, communicating any requirements for subsequent shifts
• Assist in the preparation of housekeeping rosters, ensuring that optimum number of Team Members is achieved within budgetary guidelines and understanding visa condition and working rights
• Assist in the recruitment and selection of Team Members for the department, when required
• Organise skill training for housekeeping team members in conjunction with the Talent and Culture
• Implement strategies to increase the productivity and morale within the department in conjunction with the head of department
• Communicate with all departments in the property to ensure a smooth flow of work
• Prepare accurate reports as required by the head of department
• Conduct regular checks of all areas of the property to ensure that all facilities are being cleaned and maintained according to Work Health and Safety regulations
• Assist in controlling of all housekeeping inventory, including chemicals, linen and supplies
• Assist in controlling of all housekeeping team member uniforms, ensuring adequate supplies are available
• React professionally and in a timely manner to all guest complaints, ensuring that follow up is completed and the Executive Housekeeper is informed
• Recommend strategies to improve Guest comfort / experience
• Daily check and maintain team members grooming standards 
• Liaise closely with the Front Office Manager and the Maintenance Manager / department to ensure a quick change over of rooms
• Liaises with outside contractors with regard to laundry and cleaning material services in the absence of the Executive Housekeeper
• Participate in scheduled training and development programs provided by the property to improve self and department standards, and attend departmental meetings as required
• Conducts timely performance development appraisals for housekeeping team members 
• Assist guests with all enquiries and complaints and provide accurate information to guests about property facilities and features
• Be trusted to follow correct procedures for all lost property items and ensure housekeeping team members are aware of procedure 
• Ensure all team members (and self) handles all amenities, chemicals and equipment according to specific instructions and Workplace Health & Safety standards
• Ensure all Team Members are fully trained in property fire & emergency procedures and all fire wardens attend training as required

Do you enjoy creating a memorable guest experience?  Join our team today as a Bar Supervisor.

We are hiring for multiple positions across regional Australian locations outside of Sydney, Melbourne, and Brisbane.

As our next Bar Supervisor, you will:

• To ensure that all responsible service of alcohol procedures are practiced at all times 
• Greets guests and escorts them to tables
• Trains and monitors Food and Beverage Attendants and ensures service standards are met
• Ensures accurate recording and verification of Team Members time records
• Supervises all Team Members in all aspects of the daily operation of the outlet, providing the necessary assistance where required
• Ensures that approved service sequences and standards are established and maintained at all times
• Ensures that all opening and closing procedures are carried out to an acceptable standard and supervises outlet
• Maintains efficient operating procedures for the outlet’s point of sale cashiering computer system, ensuring accuracy and balancing of till and the department cash float
• Maintains a high level of cleanliness and care of all equipment and materials; and ensure security of outlet
• Promptly reports any maintenance work required to the Manager and or maintenance department
• Maintains all outlet stock levels
• Completes the Restaurant daily log book
• Develops training plans and conducts on and off the job training sessions for all outlet Team Members
• Attends all scheduled food and beverage and other relevant meetings when required
• Monitors outlets manpower, payroll budget, control costs and maximise profitability
• Take extreme care with personal grooming in order to maintain a consistently high level of professional appearance and monitors service personnel’s appearance and grooming
• Punctual, efficient, and courteous at all times with guests and fellow Team Members alike
• Is aware of own work schedule and always provides adequate notice when circumstance prevent one from adhering to that schedule
• Handles all guest complaints immediately, courteously and satisfactorily
• Greet all guests and escort them to their allocated tables when possible
• Assists with conducting performance appraisals of subordinates as instructed
• Other duties as may be prescribed from time to time due to operational needs
• Monitor & maintain a beverage cost of no more than 30%

We are seeking passionate and driven individuals who are hungry for career progression and want to take on the role of Café or Restaurant Supervisor.

We are hiring for multiple positions across regional Australian locations outside of Sydney, Melbourne, and Brisbane.

As our next Café or Restaurant Supervisor you will:

• Provide passionate, knowledgeable and friendly service to external and internal guests at all times.
• Ensure all Team Members maintain smooth and efficient food and beverage service within their allocated section, anticipating guest needs before being asked. 
• Assign Team Member allocation of duties, ensuring rotation of job tasks and maximising productivity.
• Conduct pre-service and post-service briefings (where required).
• Support the Head of Department in ensuring that all Team Members receive a thorough induction upon commencement, ongoing training and attend formal training sessions.
• Assist Head of Department in preparing training plans for Team Members and conducting on the job training sessions. 
• Assists in conducting Performance Development Appraisals of Team Members when required.
• Maintain par levels and order stock as required.
• Monitor rosters in accordance with legislation and business levels, ensuring at all times the department is staffed appropriately and operating within budgetary guidelines.
• Have an understanding of all licensing and operating legislation which affects the department including the Liquor Act.
• Complete all operational reports on a daily basis establishing workable records of the department history for future forecasting.
• Ensure food items offered in the outlet are of a consistent standard and provide the Chef with feedback in relation to sales, wastage, menu changes or special requests.
• Establish and maintain open channels of communication between all departments in the Property particularly the kitchen to ensure the smooth operation of the department.
• Ensure the department is consistently ready for service at the scheduled operating times.
• Perform the reconciliation of daily takings
• Ensure Team Members have a strong product knowledge of the ingredients, method of preparation and presentation of all items on the menu and buffet.
• Ensure Team Members have strong product knowledge of all wine styles on the outlet wine list.
• Ensure that all opening and closing procedures are carried out to an acceptable standard 
• Promptly report any maintenance work required in the proximity of the outlet to the Head of Department.
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features.

We are seeking passionate and driven individuals who are hungry for career progression and want to take on the role of Café or Restaurant Supervisor.

We are hiring for multiple positions across Sydney, Melbourne, and Brisbane!

As our next Café or Restaurant Supervisor you will:

• Provide passionate, knowledgeable and friendly service to external and internal guests at all times.
• Ensure all Team Members maintain smooth and efficient food and beverage service within their allocated section, anticipating guest needs before being asked. 
• Assign Team Member allocation of duties, ensuring rotation of job tasks and maximising productivity.
• Conduct pre-service and post-service briefings (where required).
• Support the Head of Department in ensuring that all Team Members receive a thorough induction upon commencement, ongoing training and attend formal training sessions.
• Assist Head of Department in preparing training plans for Team Members and conducting on the job training sessions. 
• Assists in conducting Performance Development Appraisals of Team Members when required.
• Maintain par levels and order stock as required.
• Monitor rosters in accordance with legislation and business levels, ensuring at all times the department is staffed appropriately and operating within budgetary guidelines.
• Have an understanding of all licensing and operating legislation which affects the department including the Liquor Act.
• Complete all operational reports on a daily basis establishing workable records of the department history for future forecasting.
• Ensure food items offered in the outlet are of a consistent standard and provide the Chef with feedback in relation to sales, wastage, menu changes or special requests.
• Establish and maintain open channels of communication between all departments in the Property particularly the kitchen to ensure the smooth operation of the department.
• Ensure the department is consistently ready for service at the scheduled operating times.
• Perform the reconciliation of daily takings
• Ensure Team Members have a strong product knowledge of the ingredients, method of preparation and presentation of all items on the menu and buffet.
• Ensure Team Members have strong product knowledge of all wine styles on the outlet wine list.
• Ensure that all opening and closing procedures are carried out to an acceptable standard 
• Promptly report any maintenance work required in the proximity of the outlet to the Head of Department.
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features.

We are seeking passionate and driven individuals to take on the role of Restaurant or Café Manager. 

We are hiring for multiple positions across Sydney, Melbourne, and Brisbane!

As our next Restaurant or Café Manager, you will:

• Ensure Team Members  greet guests and escorts them to tables
• Schedules dining reservations
• Trains and monitors Food and Beverage Attendants and ensures service standards are met
• Ensures accurate recording and verification of Team Member time records
• Manages all Team Members  in all aspects of the daily operation of the outlet, providing the necessary assistance where required
• Ensures that approved service sequences and standards are established and maintained at all times
• Ensures that all opening and closing procedures are carried out to an acceptable standard and supervises outlet
• Maintains efficient operating procedures for the outlet’s point of sale cashiering computer system, ensuring accuracy and balancing of till and the department cash float
• Maintains a high level of cleanliness and care of all equipment and materials; and ensure security of outlet
• Promptly reports any maintenance work required to the Manager and or maintenance department
• Maintains all outlet stock levels
• Conducts daily briefings
• Completes the Restaurant daily log book
• Develops training plans and conducts on and off the job training sessions for all outlet Team Members 
• Attends all scheduled food and beverage and other relevant meetings when required
• Monitors outlets manpower, payroll budget, control costs and maximise profitability
• Take extreme care with personal grooming in order to maintain a consistently high level of professional appearance and monitors service personnel’s appearance and grooming
• Punctual, efficient, and courteous at all times with guests and fellow Team Members alike
• Is aware of own work schedule and always provides adequate notice when circumstance prevent one from adhering to that schedule
• Handles all guest complaints immediately, courteously and satisfactorily
• Ensures all guests are greeted & escorted to their allocated tables when possible
• Assists with conducting performance appraisals of subordinates as instructed
• Other duties as may be prescribed from time to time due to operational needs

We are looking to appoint a Front Office Supervisor at our beautiful Oaks Sunshine Coast Oasis Resort on a Full-Time basis. This is an exciting opportunity for an experienced customer service professional to join an amazing team with excellent benefits available. 

About the role:

• Guide & support the team in providing outstanding guest welcoming and experiences
• Act as a role model, sharing your expertise and continually inspiring the team
• Ensure daily tasks are completed accurately and in a timely manner
• Conduct guest arrivals and departures
• Resolve & respond to guest complaints in a timely and professional manner