Your Career

As a Regional Account Manager, you will focus on Critical Infrastructure and Public Sector Accounts, you will be responsible for generating new opportunities in our growing territory. You are the primary point of contact for these accounts and are accountable for delivering at above-quota sales performance in your region. You are motivated by a hunger to solve critically difficult challenges that face our clients. You develop trusted relationships at a high, executive level, focusing on the strategic nature of the partnership. This means that you have a concrete understanding of our product suites, and are able to help identify areas that can be resolved by Palo Alto Networks solutions.

You will lead to identifying and signing appropriate channel partners as well as training them on our solutions. Additionally, your credibility will guide your customers in their search to transition to a more secure online environment. You feel empowered by our product offerings - and love a technical challenge.

Your Impact

• You will specifically be responsible for acquiring and managing Critical Infrastructure and Public Sector accounts in Queensland

• Employing world-class account management skills to identify cross-selling and up-selling opportunities within the target accounts

• Be a highly competent presenter, with a proven track record in selling to C-level executives

• Develop and maintain detailed account profiles including organisational charts for all accounts to be reviewed by management on a quarterly basis

• Facilitate communication on strategic and tactical issues facing our clients and partners

• Maintain continuity and up-to-date knowledge of industry trends, technical developments, and governmental regulations that affect target markets

• Develop market strategies and goals for each product and service - understand the strategies, goals, and objectives of accounts

• Lead coordinating account strategy and tactics for sales support team (inside sales, systems engineering, sales management)

• Take full responsibility for accurate sales forecasting by demonstrating in-depth knowledge of sales cycles from initial contact through the procurement process

• Extensive domestic travel and possible International travel as necessary

ABOUT US

The Missing Link has been operating in Australia for over 26 years, helping businesses achieve their goals through IT transformation with our core offerings; IT & Cloud, Cyber Security and Automation.

Today, The Missing Link is one of the most awarded IT companies in Australia – recognised mainly for our people and processes. With over 180+ staff and 25+ different countries represented in our business, we’ve cultivated a respectful and positive workplace where everyone feels valued, respected and empowered. We pride ourselves on our training and development that ensures our staff can grow their careers alongside our growing business.

Our people are our difference, and we are always looking for amazing talent to join our team. If you’re looking for a highly successful, inclusive and fast-growing workplace, we’d like to talk to you. The Missing Link has been operating in Australia for over 26 years, helping businesses achieve their goals through IT transformation with our core offerings; IT & Cloud, Cyber Security and Automation.

KEY RESPONSIBILITIES

1. IT Services Support

• Manage Service Level Agreements (SLA) – identify and prevent SLA breaches before they occur.
• Proactively communicate with clients and stakeholders within appropriate timeframes.
• Assist the team in resolving incidents and reduce backlogs.
• Maintenance of ticket hygiene ensuring ticket status is accurate, up-to-date and contains all information.
• Ensure the team is following Incident Management and Problem Management processes.
• Actively taking ownership for complex tickets ensuring commercial awareness is applied.

2. Quality Assurance

• Review of team timesheets ensuring billable targets are met.

• Ensure team time entries are accurate, comply with guidelines, and are submitted and approved within agreed timeframes.
• Maintain positive client feedback (CSAT).
• Proactively track and complete all action items assigned to level 2 without additional prompts.
• Identify risks and communicate clearly the impacts to relevant stakeholders.

3. Technical Lead

• Provide guidance while demonstrating strong technical proficiency.  
• Support the business goals and contribute towards team harmony.
• Build positive working relationships and drive inter team collaboration with a client centric outcome.
• Display a caring attitude that adheres to our values.
• Ensure processes and procedures are being followed by the team.
• Contribute towards continuous improvements

• Minimum 7 years IT industry experience
• Minimum 3 years MSP / Cloud Provider experience
• Technical experience with Microsoft 365, Exchange Online, Azure Entra ID, Windows Server (ie. DNS and DHCP), Intune and Azure Services for Device Management, and network & firewalls.
• Security focussed mindset with Endpoint protection experience (Sophos, CrowdStrike etc.)
• Experience with ITSM Tools
• Incident Management and Problem Management experience
• Process driven and strong organisational skills.
• Industry certifications. E.g. AZ-104, MS-100, MS-500 or similar

Whilst not essential, the following would be beneficial:

• Experience with Mimecast, Veeam B&R and VMWare vSphere
• ITIL v4 Foundation Certified

A great company culture is very important to The Missing Link. Keeping everyone happy is one of our top priorities.

Here are some of the best bits about working at The Missing Link and some of the ways we try and maintain our staff happiness levels:

• Supportive, collaborative and respectful environment
• Training / mentoring programs
• Regular fun social events
• Diverse range of employee benefits including paid volunteer days
• Great bonus structure
• Hybrid working arrangements
• Free breakfast, drinks and monthly lunches

The Game Changers:

At AP+ we're changing the game! We're doing big things, and we can't do it alone. We're part of a big ecosystem, and we know teamwork and passion for our purpose is what will make us successful. We value the unique talents, perspectives, of all our employees. This includes people of all gender identities and sexual orientations, First Nations Peoples, people of all abilities and diverse backgrounds, as well as their families. AP+ brings together Australia’s three domestic payment providers, BPAY Group, eftpos and NPP Australia, into one integrated entity. Bringing these businesses together enables AP+ to create a more competitive and coordinated Australian payments organisation that is strategically placed to respond to the impacts of regulatory and technological change today, and into the future.

The Purpose:
As Product Management Lead you will be responsible for the strategy, management and optimisation of certain products and services within the Business Payments product portfolio, with a specific focus on BPAY, PayID and the development of a new Confirmation of Payee service. Over time, product responsibilities may change or expand according to the needs of the team.  

As the business owner for the products/services within your portfolio you are responsible for developing action plans and identifying key initiatives to drive adoption and take up of the products/services and identifying opportunities for optimising performance and product enhancements.

This is what you’d be required to do:

• Execute on an agreed set of priorities for BPAY including identifying portfolio opportunities, operational process improvements and potential changes to product pricing 
• Focus on opportunities to drive take up and adoption of PayID and have business ownership for the development of the Confirmation of Payee service
• Be accountable for execution of strategies, action plans and key performance metrics for products under your responsibility, in close consultation with AP+ members
• Identify new product enhancements, including process improvements, to support the future growth and adoption of the relevant products and services
• Work with the AP+ Marketing team on product marketing plans and initiatives
• Work with AP+ Technology team to deliver on key product enhancements and operational improvements   

We’d love to hear from you if you have;

• Robust experience in product management/product strategy/ stakeholder management roles within the payments industry  
• Specific payments knowledge and experience including technical understanding, and ideally encompassing corporate and B2B payments. Knowledge of bank receivables products would be an advantage   
• Experience in analysing product/marketing data and customer insights  
• Demonstrated experience analysing and interpreting product, market and financial information including ability to understand commercial and pricing models, and make fact-based decisions 
• Excellent team collaboration skills and demonstrated ability to build strong relationships with key external stakeholders   
• Excellent communication skills, particularly written (presentations, articles, marketing collateral etc.) 
• Ability to translate strategy into operational and tactical activities, assess progress and adapt tactics and plans accordingly 
• Proactively solve problems to effect change, make informed decisions and take responsibility   
• Strong business acumen – commercial, pricing, competitor analysis 

What’s Next:

We know applying for a role can be a nerve-wracking experience, so we endeavor to review applications and plan to schedule screening interviews within the next two weeks. If you are among selected candidates, we’ll be in touch to schedule a phone interview. In any case, we will keep you posted on the status of your application.

We want to remove all barriers to inclusion so if you need advice or support with your application, we’re here to help. Please reach out to [email protected] We also encourage you to let us know your pronouns at any point during the recruitment process.

 AP+ are not partnering with Recruitment agencies for this role.

We are currently seeking an experienced Exercise Physiologist to join thriving team of dedicated health professionals, providing exceptional care to the vibrant community in the Shellharbour, NSW.

Our client is a leading healthcare organization delivering comprehensive allied health services through strategically located clinics.

In this role, you will collaborate with experienced health professionals, work in a purpose-built rehab gym, and have the chance to make a meaningful impact on the growth of the organization in the Shellharbour area.

Key Responsibilities:

• Provide excellent customer service, tailoring exercise interventions to match client aspirations.

• Collaborate with a multidisciplinary team to deliver holistic rehabilitation and wellness services.

• Engage in business development activities to contribute to the growth of our organization.

• Treat a diverse range of patient conditions, including musculoskeletal rehab, chronic disease management, and disability.

• Conduct health and rehabilitation assessments, set goals, and prescribe exercise programs.

• Establish relationships with clients and allied health practitioners.

• Degree in Exercise Physiology.

• Accreditation as an Exercise Physiologist (ESSA Accredited).

• Strong interpersonal and communication skills.

• Competitive base salary with superannuation.

• Incentive scheme rewarding professional growth.

• Opportunities for clinical training and collaboration with various disciplines in the healthcare field.

If you are passionate about making a positive impact on individuals' lives and delivering high-quality care, we would love to hear from you.

Please submit your application below.

For further information, please contact Anna at [email protected]

We are currently seeking a compassionate and motivated Physiotherapist to join a well-established healthcare organisation in Dubbo.

About the Company:

Our client is a leading provider of community-based healthcare services, offering a range of programs and services to support individuals in their homes and within the community and at the clinic. They are committed to delivering high-quality care and empowering individuals to achieve their optimal level of independence and well-being.

Your Responsibilities:

• Conduct comprehensive assessments and develop individualised treatment plans for clients.
• Provide evidence-based physiotherapy interventions including therapeutic exercises, manual therapy, and education.
• Deliver care and rehabilitation services within the client's homes and community settings.
• Collaborate with multidisciplinary teams to ensure coordinated and holistic care.
• Monitor and evaluate client progress, adjusting treatment plans as necessary.

• Bachelor's degree in Physiotherapy or equivalent qualification.
• Current registration with the relevant professional body.
• Prior experience in a community-based or home care setting is preferred.
• Strong interpersonal and communication skills.
• Ability to work autonomously and as part of a team.
• Valid driver's license and access to a reliable vehicle.

• Full-time, part-time and casual opportunities with competitive pay based on experience.
• Comprehensive Professional Development and supervision program.
• Access a graduate training program for new grads.
• Vehicle allowance, mobile phone, laptop, and a work-from-home kit.
• Free on-site parking and access to an on-site gym.

Apply now or contact Anna for more information at [email protected]

Join a cutting-edge allied health service dedicated to meeting the unique needs of individuals with chronic and complex conditions. Specialising in spinal cord injuries, brain injuries, progressive neurological disorders, and chronic disabilities,

Our client provides holistic, person-centered care. Serving clients under NDIS, Lifetime Care, Aged Care, and private arrangements, they are committed to enabling meaningful and productive lives through innovative, evidence-based services.

Location:

Port Macquarie is nestled between the Pacific Ocean and the Hastings River and offers a unique blend of natural beauty and a vibrant community. Enjoy pristine beaches, lush hinterlands, and a temperate climate, creating an ideal environment for work-life balance. Embrace the laid-back lifestyle, diverse outdoor activities, and a welcoming community that makes Port Macquarie an outstanding place to live and work.

• Accredited qualification in Physiotherapy
• AHPRA registration
• Proven experience in neuro physiotherapy
• Strong interpersonal and communication skills
• Ability to work independently and as part of a multidisciplinary team

• Competitive salary package
• Supportive and collaborative team environment
• Professional development opportunities
• Work-life balance in a beautiful coastal setting
• Meaningful and rewarding work contributing to individuals' well-being

If you are passionate about making a positive impact on individuals' lives and thrive in a dynamic and supportive environment, please apply below to join. For more information please reach out to Anna at [email protected]

Physiotherapist - Private Practice

We are currently seeking a passionate Physiotherapist to join a well-established private practice in Newcastle, NSW.

You will have the privilege of being part of a healthy, caring and innovative team that is passionate about putting the Care back into Healthcare.  We love to see you patient focused, giving thorough and relevant assessments and education to patients, determining individual capabilities and applying expert interventions to relieve pain, maximise functional capacity and improve quality of life.  Success doesn’t mean getting everything right all the time, it means tailoring a memorable and exceptional patient experience – every time. Dare to Care.

Our client is always striving for continuous positive improvement and have a culture of openness and desire to incorporate any improvements toward excellence.  You will be encouraged to assist in innovation, development, improvement of systems, paperwork and any service delivery which may enhance patient outcomes, improve efficiency and improve of the overall delivery of the brand of world class healthcare. 

• Current registration with AHPRA
• Medicare Provider Number
• Commitment to abide by AHPRA and APA code of conduct and policies
• Current Professional Indemnity Insurance
• Current CPR and First Aid certificate
• Experience in Private Practice or Musculoskeletal Physiotherapy (at least one unit/rotation at University)
• Current CPD participation.
• People Skills and ability to manage patient expectations well
• Ability to naturally generate organic growth of new patients through the clinics in which you work by great outcomes with current patients and WOM referrals. 

• Full-time role with competitive pay based on experience.
• Comprehensive Professional Development and supervision program.
• Access a graduate training program for new grads.
• Extra 5 days of leave.
• Free on-site parking and access to an on-site gym.

About Newcastle:

Newcastle offers residents a stunning coastal lifestyle, with its beautiful beaches such as Newcastle Beach and Merewether Beach providing an ideal setting for relaxation and outdoor activities.

The city boasts a thriving arts and culture scene, with numerous galleries, theatres, and music venues, contributing to a vibrant and creative community. City is also known for its rich history and heritage, evident in landmarks like Fort Scratchley and the convict-built Newcastle Gaol, offering residents a chance to connect with the past.

The city is a hub for education and research, with the University of Newcastle consistently ranked among the top universities in Australia, providing residents with access to world-class education.

Diverse culinary scene offers a range of dining experiences, from waterfront seafood restaurants to trendy cafes and international cuisine, catering to various tastes and preferences.

With its strategic location, residents enjoy easy access to surrounding natural wonders, including the Hunter Valley wine region and the majestic landscapes of the Hunter Valley Gardens, making weekend getaways and day trips convenient and enjoyable.

Please apply below or contact Anna for more information at [email protected]

We are currently seeking a skilled and passionate Private Practice Physiotherapist to join established clinic in Sydney's Western suburbs on a full-time basis. As a Private Practice Physiotherapist, you will have the opportunity to work closely with patients, providing personalized care and rehabilitation services. This role is ideal for someone who is dedicated to improving their patients' quality of life and helping them recover from injuries or illnesses.

About you

Enthusiasm and passion for the profession are key.  We are looking for someone who is easy-going, blends in a team, and communicates well with patients, colleagues, and other health professionals. Ideally, someone who has a strong work ethic and puts patients first, always striving for the best outcome.

Responsibilities

• Perform assessments of patients' conditions and develop individualized treatment plans
• Provide hands-on therapy to patients, utilizing various techniques and modalities
• Prescribe and demonstrate exercises to help patients regain their mobility and strength
• Monitor and document patients' progress throughout their treatment
• Educate patients and their families on self-management techniques and exercises they can continue at home
• Collaborate with other healthcare professionals, such as doctors, nurses, and occupational therapists, to ensure comprehensive and coordinated care for patients
• Stay up-to-date with the latest research and advancements in the field of physiotherapy and actively participate in professional development opportunities

• Bachelor's degree or higher in Physiotherapy
• Current registration with AHPRA
• Excellent communication and interpersonal skills
• Ability to work independently as well as in a team
• Strong organizational and time-management skills
• Commitment to providing compassionate and patient-centered care

• Competitive salary (experience-dependent)
• Salary packaging
• Up to $7,000 relocation allowance
• Professional development allowances
• 9-day fortnight to be considered
• Well-being allowances and complimentary memberships

Mediix Recruitment is currently seeking an experienced Exercise Physiologist to join thriving team of dedicated health professionals, providing exceptional care to the vibrant community in the Coffs Harbour region.

Our client is a leading healthcare organization with a strong presence in Northern NSW and Southern QLD, delivering comprehensive allied health services through our strategically located clinics. They are rapidly growing healthcare provider with a team of over 80 allied health professionals.

In this role, you will collaborate with experienced health professionals, work in a purpose-built rehab gym, and have the chance to make a meaningful impact on the growth of the organization in the Coffs area.

Key Responsibilities:

• Provide excellent customer service, tailoring exercise interventions to match client aspirations.

• Collaborate with a multidisciplinary team to deliver holistic rehabilitation and wellness services.

• Engage in business development activities to contribute to the growth of our organization.

• Treat a diverse range of patient conditions, including musculoskeletal rehab, chronic disease management, and disability.

• Conduct health and rehabilitation assessments, set goals, and prescribe exercise programs.

• Establish relationships with clients and allied health practitioners.

• Degree in Exercise Physiology.

• Accreditation as an Exercise Physiologist (ESSA Accredited).

• Strong interpersonal and communication skills.

• Competitive base salary with superannuation.

• Incentive scheme rewarding professional growth.

• Opportunities for clinical training and collaboration with various disciplines in the healthcare field.

If you are passionate about making a positive impact on individuals' lives and delivering high-quality care, we would love to hear from you.

Please submit your application below.

For further information, please contact Anna at [email protected]

Are you a skilled Pelvic Health Physiotherapist looking for an exciting opportunity to join a leading clinic in Sydney? Look no further! We are currently seeking a dedicated and experienced Pelvic Health Physiotherapist to join a busy team on the lower north shore.

You will work at a renowned facility dedicated to providing specialized care for pelvic health conditions. With a commitment to excellence and a patient-centered approach. Our Client offers comprehensive services to support individuals experiencing pelvic floor dysfunction, pelvic pain, incontinence, and related issues.

As a Pelvic Health Physiotherapist you will have the opportunity to make a significant impact on the lives of patients. Your responsibilities will include:

• Conducting thorough assessments and evaluations of patients with pelvic health concerns.

• Developing and implementing individualized treatment plans to address pelvic floor dysfunction, pelvic pain, and related conditions.

• Providing hands-on therapy, exercise prescription, and education to empower patients in managing their symptoms and improving their quality of life.

• Collaborating closely with other healthcare professionals, including pelvic health specialists, gynecologists, and urologists, to ensure coordinated and holistic care delivery.

• Maintaining accurate and detailed documentation of patient assessments, progress, and outcomes.

• Bachelor's degree or higher in Physiotherapy.

• Minimum of 6 months of experience in pelvic health physiotherapy.

• Current registration with the Australian Health Practitioner Regulation Agency (AHPRA).

• Certification or advanced training in pelvic health physiotherapy is highly desirable.

• Strong communication and interpersonal skills, with the ability to establish rapport and build trust with patients.

• Commitment to ongoing professional development and evidence-based practice.

• Competitive salary package with opportunities for performance-based incentives.

• Supportive and collaborative work environment with a multidisciplinary team.

• Access to continuing education and professional development opportunities.

• Flexible scheduling options to support work-life balance.

• Opportunity to work with a diverse patient population and contribute to improving pelvic health outcomes in the community.

If you are passionate about pelvic health physiotherapy and eager to join a dynamic team dedicated to making a difference, we would love to hear from you! For more information please email Anna at [email protected]

Mediix Recruitment is currently seeking a compassionate and motivated Physiotherapist to join a well-established healthcare organisation in Coffs Harbour.

About the Company:

Our client is a leading provider of community-based healthcare services, offering a range of programs and services to support individuals in their homes and within the community and at the clinic. They are committed to delivering high-quality care and empowering individuals to achieve their optimal level of independence and well-being.

Your Responsibilities:

• Conduct comprehensive assessments and develop individualised treatment plans for clients.
• Provide evidence-based physiotherapy interventions including therapeutic exercises, manual therapy, and education.
• Deliver care and rehabilitation services within the client's homes and community settings.
• Collaborate with multidisciplinary teams to ensure coordinated and holistic care.
• Monitor and evaluate client progress, adjusting treatment plans as necessary.

• Bachelor's degree in Physiotherapy or equivalent qualification.
• Current registration with the relevant professional body.
• Prior experience in a community-based or home care setting is preferred.
• Strong interpersonal and communication skills.
• Ability to work autonomously and as part of a team.
• Valid driver's license and access to a reliable vehicle.

• Full-time, part-time and casual opportunities with competitive pay based on experience.
• Comprehensive Professional Development and supervision program.
• Access a graduate training program for new grads.
• Vehicle allowance, mobile phone, laptop, and a work-from-home kit.
• Free on-site parking and access to an on-site gym.

Apply now or contact Anna for more information at [email protected]

Join growing team in Grafton as a Physiotherapist or Occupational Therapist. Become part of a dynamic, friendly and supportive multi-disciplinary team, enjoy professional development, and work with a diverse range of clients.

About the company:

This is a fast growing team of over 80 allied health professionals dedicated to serving the North Coast of NSW and South East QLD, providing services in residential aged care, home visits, workplace health, and operating six clinics and gyms.

Your Responsibilities:

• Conduct group exercise sessions and falls prevention classes.
• Assess residents' needs in accordance with aged care standards and ANACC.
• Intervene and document post-fall incidents.
• Deliver ANACC Pain management programs, including 1 on 1 treatment, 1 on 1 exercise intervention, and group exercise interventions.
• Implement and enhance rehabilitation exercise programs.
• Collaborate with a team of allied health professionals and medical practitioners for effective treatment plans.
• Provide manual handling training competencies.

• A degree in Physiotherapy or Occupational Therapy.
• Ideally, have prior experience in residential aged care.
• Build strong rapport with clients and team members.
• Excellent communication skills.
• Hold a valid police check or NDIS worker screening check.
• Possess a valid driver's license.

• Full-time, part-time, locum, and casual opportunities with competitive pay based on experience.
• Receive ample support and opportunities for development and career progression.
• Access a graduate training program for new grads.

Don't miss this chance to be part of a vibrant team! Apply now or contact Anna for more information at [email protected]

Under the supervision of the Audio Manager, and in collaboration with the various stakeholders involved in the creation of our games (audio directors, producers, project managers, etc…), the Audio Lead role includes:

• Overseeing of the day-to-day audio operations
• Driving the project’s audio vision forward on the day-to-day
• Defining the games' sound needs (creative, technical)
• Defining the artistic direction for music, sound effects and voiceovers
• Supervising the SFX/Music/VO creation, implementation, integration and optimization
• Getting involved in the hands-on creation, implementation, integration and optimization of the key audio features
• Contributing to building the Brisbane studio’s audio team, proactively leveraging outsourcing and support from the World Audio Department as needed
• Championing audio and contributing to build an inspiring interactive audio culture in the Brisbane studio
• Working with the Brisbane studio teams to ensure that the audio integration pipeline is optimized and that the audio tech needs are met
• Acting as the bridge and main point of contact between Brisbane’s teams, external partners and the World Audio Department
• Owning the mix
• Supervising content-approval processes with our partners, when necessary
• Sharing know-how, best practices and acting as a mentor and coach
• Supporting the Audio Manager and Brisbane’s Studio Manager in maintaining a well-organized and sustainable team within a productive atmosphere