Experience Level: 6-8 yearsAppian Architect - Job Description:The Appian Architect is responsible for leading the design and implementation of enterprise-wide Appian solutions. This role requires a deep understanding of the Appian platform, including its core capabilities, data fabric, Appian AI, RPA etc. The architect will work closely with key business stakeholders, IT teams, and Appian developers to ensure that the Appian implementations align with business goals and IT standards, enhancing operational efficiencies and delivering exceptional value.Roles and Responsibilities:• Strategic Planning and Consultation:o Serve as the primary Appian strategy advisor to business and IT leadership.o Assess business requirements and translate them into effective Appian solutions.o Lead architectural discussions, influencing decisions regarding Appian implementations.o Evangelize the usage of reusable frameworks and artifacts, create knowledge/certification artifacts and evaluation criteria guide.• Design and Implementation:o Design scalable and sustainable Appian architectures, including integration with other enterprise systems.o Oversee the development and customization of Appian applications using Appian designer and other development tools.o Experience of performance compliant design, sustainable and solution architecture.o Leverage modern technologies such as cloud capabilities from various platforms to build efficient solutionso Implements features using native Appian’s out of the box capabilities and plugins, third party components.• Governance and Best Practices:o Develop and enforce Appian best practices and governance frameworks.o Ensure solutions are built for performance, reliability, and scalability.o Manage the Appian platform upgrade process, ensuring compatibility and minimal disruption.• Collaboration and Leadership:o Lead cross-functional teams in the design, development, and deployment of Appian solutions.o Facilitate collaboration between stakeholders, developers, and IT operations teams.o Mentor and develop team members, enhancing their Appian capabilities.• Continuous Improvement:o Stay abreast of Appian product updates, industry trends, and emerging technologies.o Recommend and implement improvements to existing Appian solutions.o Drive innovation by exploring new Appian modules and capabilities like Appian AI (Email Classification, Document Classification and Extraction, Prompt Builder), GenAI Capabilities via Plugins.Skills and Qualifications:• Technical Expertise:o Extensive experience with Appian’s core platform and development tools.o Proficiency in integration technologies (REST, SOAP, JWT).o Knowledge on Cloud platforms like AWS, Azure services and integrations is an added advantage.o Proven experience with key technologies relevent to the Appian.o integration solution including: SSO, SAML, SSL, LDAP, JDBC, ODBC, REST etc.o Excellent knowledge of Enterprise Security and Architecture, middleware and discovery technologies, database design schemas and data modeling.o Excellent problem-solving and decision-making skills.o Excellent communication and stakeholder management skills.• Architectural Acumen:o Strong ability to design scalable, high-performing Appian architectures.o Experience with Appian application customization and configuration.• Experience & Educational Background:o A bachelor's or master's degree in computer science, Information Technology, or related field.o Required certifications: Appian Senior or Lead Developer Certification.o At least 3+ years of experience in designing, developing and architecting via Appian platform. Must have played architect role in end-to-end execution of 3-4 Appian projects.o Exposure to scalable design patterns using Java, J2EE, Micro services-based architecture.

We are looking for a Full Stack Lead Solution Architect with a strong background in solution architecture and expertise in stakeholder management, technical documentation, third-party vendor management, and greenfield solution discovery. The ideal candidate will have deep knowledge of AWS backend services, service-driven UI, and API specifications, and will play a key role in designing and guiding technical solutions that meet our business objectives.

Key Responsibilities

• Stakeholder Management:

  • Collaborate with senior business leaders, product managers, designers and business analysts to understand business requirements and translate them into technical solutions.

  • Facilitate communication between technical teams and non-technical stakeholders to ensure alignment on project objectives and deliverables.

  • Act as the primary point of contact for facilitating technical discussions and decision-making, ensuring stakeholder expectations are aligned.

• Solution Architecture & Discovery:

  • Lead discovery and design of greenfield solutions, working closely with cross-functional teams to evaluate technologies, frameworks, and architectures.

  • Develop high-level solution designs that address business needs, ensuring scalability, performance, and security.

  • Drive the adoption of best practices in architecture and development, ensuring alignment with organisational standards and technology strategies.

• Technical Documentation:

  • Create and maintain comprehensive technical documentation, including architecture diagrams, design specifications, and integration plans.

  • Ensure documentation is clear, detailed, and accessible to both technical and non-technical stakeholders.

  • Review technical documentation as part of governance to ensure compliance with industry standards and organisational policies.

• Third-Party Vendor Management:

  • Facilitate engagement and management of third-party vendors and technology partners.

  • Oversee vendor relationships to ensure the delivery of high-quality solutions that meet project requirements and timelines.

  • Manage contracts, service level agreements (SLAs), and vendor performance to ensure successful project outcomes.

• Technology Leadership:

  • Knowledgeable in designing and implementing solutions using AWS backend services, ensuring optimal use of cloud resources for scalability and reliability.

  • Provide architectural guidance for the development of Native iOS and Android applications, ensuring seamless integration with backend services.

  • Up to date with emerging technologies and industry trends and able to apply this knowledge to guide technology decisions and innovations.

The Pharmacy Operations Lead oversees a team of Pharmacy Operations Partners (POPs) and manages the day-to-day operations of Montu's pharmacy network. This role is critical in ensuring efficient pharmacy operations and maintaining exceptional relationships with pharmacy partners. The Pharmacy Operations Lead will work closely with the Head of Fulfilment to improve operational workflows, ensure compliance with service level agreements (SLAs), and enhance partner productivity.

Other responsibilities include:

• Lead and manage a team of Pharmacy Operations Partners, fostering a collaborative, high-performance culture focused on continuous improvement.
• Oversee core pharmacy workflows to ensure optimized efficiency and effectiveness across partner pharmacies.
• Review and implement improved SOPs to streamline operations and enhance service delivery.
• Build and maintain strong relationships with pharmacy partners, serving as a secondary point of contact for operational issues.
• Ensure partner pharmacies adhere to compliance standards and service level agreements, taking corrective actions when necessary.
• Develop performance dashboards and analyse data to identify trends, improve productivity, and optimize operations.