We are seeking a dynamic and experienced Marketing Manager to join Mondrian Gold Coast’s pre-opening team to debut one of the most exciting and disruptive luxury lifestyle brands in Australia.  

The Marketing Manager will work closely with the Director of Marketing, Hotel commercial team and global brand marketing teams to ideate, create and execute brand marketing, media relations, digital and social campaigns that gains cut-through and drives topline revenue.  The position will be required to manage the hotel, F&B and spa venues social media channels, content strategy and online presence inclusive of working with nominated agencies and analytical reporting.  

HOW YOUR DAY LOOKS LIKE (JOB RESPONSIBILITIES):  

• Ensure that Mondrian Gold Coast brand image, marketing, social and photography guidelines are upheld reviewing all in-house and external facing materials as directed by the Director of Marketing.   

• Manage Mondrian Gold Coast, F&B and spa venues all social media channels (Instagram, Facebook and LinkedIn) both via a social media agency and directly.   

• Drive forward the implementation of brand and tactical marketing activities for F&B, spa, hotel programming, leisure activations and unique venues. 

• Support the implementation of the hotel, F&B and spa media relations strategies.   

• Coordinate internal and external PR activities.    

• Executes and collaborates with hotel, F&B and spa teams to coordinate photoshoots, releases, and other materials on file for publicity.    

• Work with the Director of Marketing to implement the hotel’s digital strategy to increase web contribution for the hotel, F&B and spa reservations via the nominated booking platform.   

• Adept at using Instagram, Facebook and LinkedIn and adhering to Ennismore’s social media policies, connectivity and social media channel and analytics tool.    

• Solid understanding of social paid media strategies and execution. 

A unique opportunity exists for an experienced hospitality professional with exceptional guest focus to manage the team and operations of our exquisite Club Sofitel Lounge.

Lead the Club Sofitel Operations in providing exceptional Food and Beverage offerings to our most loyal and distinguished guests.

Blending Rooms knowledge with Food and Beverage services, this role requires you to mix both disciplines to ensure effective management of the department to ensure an unparalleled guest experience.

Establish standards, expectations and metrics to ensure the team and operation perform at the highest level to exceed the expectations of the guest.

Target profitability for the business whilst maintaining high standards

Create and maintain business reports reflecting operational movement

Ensure that strategies, policies, standard operating procedures and practices are formulated and ensure that effective conflict resolution enables meeting financial and service quality targets

The People and Culture Manager will play a pivotal role in bringing Mondrian Gold Coast to life by attracting, nurturing, and retaining exceptional talent. This role is designed for an agent of change with expertise in HR processes, employee engagement, learning and development, performance and talent management. Your ability to challenge the status quo will be instrumental in fostering a culture of excellence.

Reporting to the Director of People and Culture, you will align our People and Culture strategies with the resort's overarching goals. Serving as a strategic partner to the Departmental Leaders, you will represent the voice of our employees, ensuring their needs and aspirations are at the forefront of our people agenda.

Team Member Relations

• Foster a positive and structured work environment which encourages the successful operation of the business, calling upon the necessary processes to deal with disciplinary, grievance and workforce change situations. 
• Work alongside the departmental leaders to investigate, document and administer corrective action immediately and effectively to reach the mutual goals of the business and the employee in keeping with the company policy and local labour law.
• Be the champion of processes to ensure that the leaders understand their role in the process as well as the fair treatment of team members.

Team Member Engagement and Communications

• Strive to increase team member engagement by promoting a positive work environment where each team member is informed and proactive about the overall business goals.  Ensure the consistent delivery of business and team member information with transparency so that each team member understands how they contribute to the company’s success. 
• Arrange to have fun at work by facilitating a calendar of team member events including town halls where team members are celebrated and recognised.

Recruitment

• Ensure the recruitment of new hires are a fit and match for the Mondrian Brand and understand our ethos and vision. Ensure they are introduced into the Company through Mondrian’s specific on-boarding process.
• Actively promote and market the Mondrian brand as an “Employer of Choice” through advertising collateral and presentations.

Learning & Talent Development

• Ensure each department have adequate Departmental trainers to create a consistent training program in line with the Mondrian Service standards.
• Facilitate the Mondrian Onboarding program and maintain compliance in all mandatory training.

Performance Management

• Have a transparent development program in place for all front line, supervisory and mid-managerial positions in conjunction with the People & Culture leader and Department Leaders.
• Facilitate the performance management cycle from probation reviews, annual performance reviews, development plans as well as on the job training.

Reporting into the Head of Marketing - Leafio, the Brand Marketing Manager plays a pivotal role in creating and executing the brand strategy for our Leafio channel.

With a background in pharmaceutical marketing, the Brand Marketing Manager is responsible for planning and delivery of marketing  initiatives with a direct impact on growth.

The role requires someone with exceptional project management skills who can manage multiple projects simultaneously and deliver in a fast-paced dynamic work environment.

Key areas of responsibility include acquisition and retention campaigns, clinical education, brand development, product launches, event management and consistently measuring impact.

Responsibilities:

Brand Strategy & Development:

• Develop and implement strategic brand plans that positions Leafio as a best-in-class, trusted leader in pharmaceutical wholesaling.  Aligning with business goals and enhancing market position. 

• Conduct market research to understand customer needs, competitive landscape, and industry trends. Use insights to inform brand strategies and marketing initiatives.

• Develop, maintain and enforce brand guidelines to preserve brand integrity.

• Ensure brand consistency across all marketing touchpoints and channels. 

• Identify growth opportunities for Leafio.

• Crafting clear and compelling brand messaging and unique value proposition to ensure competitiveness in-market.

• Work closely with category, commercial, sales, and creative teams to integrate brand messaging into all aspects of Leafio marketing and communications.

• Responsible for communicating our brand's unique value proposition, acting as the brand champion, overseeing its successful application both within and outside the organisation. 

Campaign Management:

• End-to-end execution of multi-channel marketing campaigns including digital, print, webinar, podcast  and events, targeting a pharmacy audience.  

• Brief external agencies where required.  

Project Management:

• Coordinate and collaborate with internal teams to ensure seamless project execution.

• Adhere to project timelines, resources, and budgets to ensure on-time and on-budget delivery.

• Escalate any potential roadblocks or challenges throughout the project lifecycle.

• Manage project stakeholders, ensuring they are well informed of project status and updates. 

Marketing Collateral Creation:

• Work with creative and content teams to develop marketing materials including eDMs, brochures, flyers, banners, presentations, digital assets, merchandise, and conference tradeshow booths.

• Ensure brand consistency is maintained across all communications and collateral across the Leafio channel.

Content Creation:

• Spearhead thought leadership initiatives, collaborating with internal & external experts to create compelling content that showcases Leafio’s expertise. 

• Work with internal training team & SAGED platform to optimise content targeted at Pharmacies and drive value to Leafio’s offering. 

• Develop and maintain all pharmacy marketing and educational tools and documents.

• Brief content writers and ensure content delivered is aligned to brand tone of voice and resonates with the audience.

Product Strategy:

• Work with the Category team to understand their supplier strategy/ other product brands and align on activities to meet their KPI’s and overall business goals.

• Ensure supplier product assets meet Leafio branded guidelines.

• Increase margin share of Montu products across our customers by implementing activities that drive awareness, education and sales.

Event Management:

• Identify event opportunities and project manage events with the Marketing Coordinator.

• Provide brand support for all events.

• Measure success of brand/product related events.

Reporting & Regulations:

• Analyse campaign performance metrics and use data-driven insights to optimise brand strategy and drive continuous improvement.

• Adhere to TGA regulations regarding the responsible marketing of medicines.

Objectives and Key Results (OKRs) and Key Performance Indicators (KPIs):

• Deliver on individual and set departmental OKR and KPI’s as determined from time to time.

We’re seeking a Technical Marketing Manager to join Procore’s Technical Marketing team as a groundbreaking leader supporting Go To Market (GTM) in the APAC region. In Technical Marketing we are building a new function to enable our sales organisation with deep product knowledge and to build content, tools, and templates that drive market awareness and adoption of our solutions. 

As a Technical Marketing Manager (TMM) you are a primary expert in your assigned functional product area and a strategic partner and leader in driving field awareness. The TMM ensures that sales and customer success are fully equipped to sell the Procore platform. A superstar TMM is passionate about supporting fellow Procorians and collaborates closely with colleagues in product marketing, product management, and sales. 

The Technical Marketing Manager’s primary responsibility in the APAC region includes running the successful delivery of field readiness programs. As a true subject matter expert and conduit to Product Management, you play a key role in driving both strategic and tactical product direction within the Procore ecosystem.

Technical Marketing Managers provide functional and technical expertise and leadership to the field through the following programs:

• Product Content 
• Knowledge Sharing Sessions
• Product Release Update Programs
• Procore Groundbreak and construction industry events
• Next Level Webinars for new products and solution investment areas

This role is Sydney based and reports into the Director of Technical Marketing.

What you’ll do:

• Create powerful story narratives that visually communicate the value of Procore products and platform to employees and customers in APAC, such as videos, screenshots, demos, or webinars. 
• Configure and stage product instances to bring value based use cases to life.
• Lead field readiness efforts for new product features, new SKU’s, product investments and acquisitions to build knowledge and confidence in the Procore platform.
• Engage with Product Management, Product Strategy, Solutions Marketing, Sales, and Customer Success, aligning strategic and tactical planning for Procore solutions.
• Assess the needs for new region specific content, tools, templates, project plans, training and methodology documentation
• Work with the sales and customer success ecosystem to identify gaps in Procore solution knowledge and develop strategies to close those gaps
• Keep the sales and customer success ecosystem up-to-date on new features and appropriately communicate impact to customers and project resources

What we’re looking for:

• Three or more years of experience in Technical Marketing, Sales Engineering/Solution Consulting, or similar relevant experience required
• Presentation Skills: background in presenting, facilitating and creating presentation materials on a large scale with multiple audience types, including delivery in live, virtual, classroom, and recorded environments.
• Production Skills: Strong writing, video, photo editing, and/or demo creation experience.
• Experience working across an organization representing the interests of customers, sales, and customer success
• Experience leading change for a product area within a matrixed team/organization
• A deep connection to the construction industry and or the con-tech landscape is a plus
• Desire to grow and develop into new product areas and the broader Procore platform
• Ability to travel up 20% of the time