We have an excellent opportunity for a Customer Service Consultant to join our team on a permanent full time basis in Kununurra Branch.

In this role, you will be an important member of the Customer Service team reporting directly to the Customer Service Manager where you will provide phone and email customer service, sales and support.

The core responsibilities in this role include:

• Receiving inbound calls and email inquiries from domestic customers
• Proactively making outbound calls to our existing customers to promote our products and services
• Resolving customer queries quickly and accurately
• Scheduling appointments for residential customers
• Converting incoming inquiries into sales opportunities
• Liaising with your fellow colleagues
• Meeting call and internal sales targets
• Maintaining our databases by ensuring customer records and details are up to date while ensuring compliance.

Requirements:

• Experience working in customer service or call center environments (essential)
• Demonstrated experience in phone sales and converting inquiries into sales
• Capable of working with multiple database systems and email programs with experience in word and spread-sheet packages desirable
• Proficient with communicating verbally and electronically
• Able to work calmly under pressure while multi-tasking
• Proven problem-solving skills
• Ability to focus on delivering a 'wow' experience to customers
• Ability to work in a team environment to support fellow colleagues
• Professional, reliable and punctual.
• Accurately enter data into systems

As part of the recruitment process, you will be required to complete the pre-employment medical and reference checks.

Rentokil Initial is a member of the FTSE 100 of leading companies. This is a growing and successful business employs some 36,000 colleagues across 66 countries - and offer a wide range of learning and development programs for colleagues to enhance their skills.

Employee Testimonials:

"The team culture is inclusive, family-oriented and feels like a small business even though it is global"

Lisa Craker

"I am really proud to work for Rentokil Initial and I have enjoyed working here for the last 11 years."

Sierra Warrington

“The onboarding and training I’ve received has been amazing.” At Rentokil Initial, there’s a real focus on teamwork, collaboration, support and communication.”

Renay Fagan

We are currently recruiting for Data Engineering Consultants, specialising in Data and AI to join us in our Digital Transformation and Technology service team.

As part of an international and fast-growing community of 250+ data professionals located in our 8 Centres of Excellence (Paris, Montréal, Bruxelles / Amsterdam, New-York, London, Hong Kong, Middle East), you will be an important member of the data & technology team in Australia.

We are seeking data engineering consultants with the below delivery and technical experience in:

• Functional requirements gathering, data design, data modelling and development, enhancing the management and value of data across organisations and markets.
• Technical delivery of scalable, efficient and best practice data pipelines, transformations and ETL’s using Azure or similar tools.
• Data visualisation skills in translating business requirements and metrics into visual reports, dashboards and analytics that provide insight and value to business functions.
• Machine learning, AI and statistics, including developing predictive models of decision making, supervised and unsupervised learning algorithms, econometrics, forecasting, quantitative diagnosis.
• Understanding of key data governance and management concepts including data quality, master data management, meta data management and data lineage.
• Agile & traditional delivery experience in a data and analytics development environment participating in scrum ceremonies, sprint planning and retrospectives.
• Development and delivery experience within a consulting environment maintaining client expectation and ethics.

In addition, we are seeking technical experience across all or some of the below:

• Strong SQL skills to support data pipeline and data modelling.
• Azure, Snowflake, AWS or Oracle data warehousing technologies
• Data transformation tooling including Azure Data Factory (ADF), Fivetran, Matilion, Oracle Data Integration, AWS Glue, AWS Data Pipeline or other.
• Azure services including Azure Synapse Analytics, Azure Data Lake Storage, Azure Databricks
• Analytics tooling including Power BI, Tableau, QuickSight or Oracle Analytics Cloud
• Skills related to SSIS, SSAS and SSRS to support traditional data activities.
• DevOps and CI/CD to support deployment automation, Azure preferred.
• Programming skills in Python or similar
• JIRA / Confluence or similar agile tooling experience

Commitment to ensuring projects are delivered beyond expectations, this role is supported through active coaching and mentoring which provides a platform for growth and progression.

The fresh perspectives you create will help challenge the status quo and introduce new ways of thinking. You will work with others to develop workable, pragmatic solutions and provide a lasting impact by transferring knowledge and building long-term capability for clients.

Bring your ambition and expertise to work with iconic organisations in the resources, energy transport and logistics, health and life sciences, tourism, financial services, government, utilities and not-for-profit sectors.

This is your opportunity to join a team of forward-thinking, change-making individuals transforming healthcare experiences. Operating at the intersection of two fast-growing industries – health and tech – you’ll play an active role in shaping the future of healthcare in Australia.

We're proud to share that Healthengine ranked 13th Best Workplace in Technology 2023.

Our Mission

Healthengine is a purpose-led business, and Australia’s largest consumer healthcare platform, helping people navigate the complex world of healthcare. We’re on a mission to improve access to healthcare by helping Australians find and connect with all primary care providers. Healthengine’s platform brings together a leading range of healthcare practices, healthcare specialties and health ecosystem partners in a suite of integrated offerings to help people get a better experience across each step of their healthcare journey.

We’re all patients, right? So, it’s easy to get behind a mission that seeks to improve the healthcare experience for all Australians. 

The Gig

Our Customer Support Consultants are the first point of contact for our Customers experiencing technical issues or requiring general support. Our Support team delivers first class service to ensure that our customers get the most out of Healthengine. 

Responsibilities:

• Provide general and technical support to our customers, via phone, email and/or chat
• Offer our customers information about new and existing products and services
• Identify and respond to technical challenges and troubleshoot accordingly
• Search for opportunities to provide value-add services to our customers
• Consistently deliver outstanding customer experiences

• Collect insight and feedback about our products from our customers, and report back to our product teams
• Escalate customer issues with data and evidence to be quickly resolved 

About You

We’re looking for someone who possesses the following skills and experience:

• 2+ years experience in a Senior Customer Service role
• Background in a technical helpdesk role is highly desirable
• Professional, courteous verbal and written communication
• Solutions focused and outcomes driven with an ability to teach and add value to the customer
• Strong organisational skills and an ability to multitask

The perks behind the work

Healthengine is where you’ll be your best self. You’ll collaborate with smart, interesting people who will challenge you to be better. In addition to an array of growth opportunities, we also offer:

• Hybrid workplace, balancing work from home and office 
• Good mix of virtual and on-site events and celebrations, because we know how to have fun
• Unlimited access to thousands of courses in the Go1 Learning Hub
• Fully stocked kitchen including coffee on tap and subsidised vending machine in our Perth space
• Discounts, salary sacrifice and packaging options through our benefit partners
• Extra leave so you can recharge and focus on your wellbeing 
• Workplace wellness program, including additional leave entitlements for a healthy work-life balance
• Support for you when it comes time to grow your family with paid parental leave

Diversity and inclusion

Healthengine believes in the power of a diverse work environment and are fully committed to building and maintaining an inclusive culture. We believe that our differences can create new ideas, offer unique perspectives and speak on behalf of all of our customers and consumers. If you think you have what it takes but don't check all the boxes, reach out anyway - we’d love to hear from you.

We are a Circle Back Initiative Employer – we commit to respond to every applicant.

We are currently recruiting for new team members to join us.

You will support organisations in their development of strategy, new models of operating, selecting and maximising value in technology investments, reducing costs and improving performance.

Your input will assist clients to capitalise on inherent opportunities by identifying and solving their most critical business needs through transformation and change management initiatives.

The fresh perspectives you create will help challenge the status quo and introduce new ways of thinking. You will work with others to develop workable, pragmatic solutions and provide a lasting impact by transferring knowledge and building long-term capability for clients.

Bring your ambition and expertise to work with iconic organisations in the resources, transport and logistics, health and aged care, tourism, financial services, government, utilities and not-for-profit sectors.

Our established Geoscience and Remediation Services (GRS) group is looking for a Principal level consultant with a strong Environmental background to join our well-established team in Perth.

As part of this role, you'll be part of an ambitious team using all your technical and commercial skills, knowledge and experience to oversee the delivery of contaminated land assessment and remediation projects. You’ll be comfortable working with a high degree of independence to ensure technical quality and adherence to budget and programme. You’ll also be involved in business development by being active in client management activities including prepare fee proposals for external and internal clients. 

As a highly experienced member of our team, you will provide guidance and mentoring to our upcoming professionals, whilst leading and delivering a range of programs designed to provide progressive project solutions for our clients. This role will see you communicating with clients, preparing reports, leading field work teams, liaising with subcontractors, preparing tenders and promoting innovative solutions for your clients.

What will a day in this role look like: 

• Contaminated site investigations
• Remediation, surveillance and validation works
• Waste classification and beneficial reuse assessments
• Preliminary and detailed contaminated site investigations
• Remedial action plans and site validation reports
• Site Supervision and contractor management during remedial works.
• Writing tenders / proposals in the pursuit of winning new business.

We are currently seeking a passionate full time Physiotherapist to join a dynamic team in Perth.

About you

Enthusiasm and passion for the profession are key.  We are looking for someone who is easy-going, blends in a team, and communicates well with patients, colleagues, and other health professionals. Ideally, someone who has a strong work ethic and puts patients first, always striving for the best outcome.

What does the caseload look like?

It will comprise of general private patients, with various musculoskeletal issues,  pre & post-surgical rehabilitation, sporting injuries, motor vehicle and workers' compensation patients, DVA and EPC patients.

• AHPRA registration

• Relevant tertiary qualification in Physiotherapy
• A high level of professional judgement and knowledge to provide a wide range of therapy supports
• Advanced clinical understanding
• At least 3 years clinical physiotherapy experience
• Experience/understanding of working in the NDIS (highly desirable)
• Demonstrable clinical and rehabilitation skills and experience
• Excellent time management and organisation skills
• Commitment to client outcomes and evidence-based practice
• Ability to work independently and collaboratively within a supportive team environment - team player
• Attention to detail and skills in analysis, planning and problem solving

• Generous remuneration packages from $90,000 adjusted accordingly to experience.
• Generous Bonuses
• Generous loading
• An exciting caseload covering a wide variety of MSK cases and more
• Opportunities for upskilling and training in areas of interest
• Weekly and fortnightly support sessions
• Annual CPD allowance
• Guidance to build your career and develop new skills
• Potential for clinic team leader roles and/or business opportunities
• Regular fun team-building events
• A collaborative environment working alongside physiotherapists, exercise physiologists, and podiatrists
• A nurturing atmosphere that supports your growth within the company

For further details, please feel free to reach out to Anna at [email protected]

Physiotherapist - Community

Mediix Recruitment is currently seeking a compassionate and motivated Physiotherapist to join a well-established community-based healthcare organisation in Perth. This position offers flexibility with full-time/part-time options, Monday to Friday availability.

About the Company:

Our client is a leading provider of community-based healthcare services, offering a range of programs and services to support individuals in their homes and within the community. They are committed to delivering high-quality care and empowering individuals to achieve their optimal level of independence and well-being.

Your Responsibilities:

• Conduct comprehensive assessments and develop individualised treatment plans for clients.
• Provide evidence-based physiotherapy interventions including therapeutic exercises, manual therapy, and education.
• Deliver care and rehabilitation services within the client's homes and community settings.
• Collaborate with multidisciplinary teams to ensure coordinated and holistic care.
• Monitor and evaluate client progress, adjusting treatment plans as necessary.

• Bachelor's degree in Physiotherapy or equivalent qualification.
• Current registration with the relevant professional body.
• Prior experience in a community-based or home care setting is preferred.
• Strong interpersonal and communication skills.
• Ability to work autonomously and as part of a team.
• Valid driver's license and access to a reliable vehicle.

• Full-time, part-time and casual opportunities with competitive pay based on experience.
• Comprehensive Professional Development and supervision program.
• Access a graduate training program for new grads.
• Extra 5 days of leave.
• Vehicle allowance, mobile phone, laptop, and a work-from-home kit.
• Free on-site parking and access to an on-site gym.

Apply now or contact Anna for more information at [email protected]

Why Xodus?

With its vision that together, we will deliver a responsible energy future, Xodus is in a truly exciting and ever-evolving position in the energy sector. We work across the globe on innovative projects, engaging with industry and communities wherever we go to deliver on our vision. We see our environment capability as intrinsic to the success of our business goals and we have a wide range of specialism across our team of around 100 professionals globally. Our biggest asset is obviously our people, and that’s why we take time to seek out the best people who really add to our culture, and then support them through the natural peaks and challenges of consultancy with initiatives around learning and development, wellbeing, sustainability (and of course we try to have as much fun as we can along the way!).

Overall Purpose of the Role

Xodus has a well-respected Environment and Approvals team delivering Environmental Impact Assessment for onshore and offshore environmental approvals for some of Australia’s most high-profile oil & gas and renewable energy companies (including CCS, Hydrogen and Offshore Wind)

We have flexible role available for experienced environmental approvals consultant to do great, meaningful work with our dynamic and busy team.

To be successful in this role you will be able to support multiple offshore and onshore environmental scopes of work ensuring efficient use of our intellectual property and delivering value to our clients. 

We operate as a global team and have opportunities to work with and learn from our Renewables & Environment teams in Japan, UK and the US.

Responsibilities

• Contribute to Environmental Impact Assessment for various onshore and offshore energy projects.
• Support, develop delivery of environmental services to clients including approval planning, execution, and compliance monitoring. 
• Participate in maintaining and developing client relationships
• Develop productive internal relationships to support a creative and effective team environment
• Establish, maintain, and improve the environmental knowledge of the APAC Environment and Renewables Division ensuring the accuracy and reliability of all knowledge upon which our products and services are delivered.
• Provide geospatial support including data management and presentation, mapping deliverables, cable routing and constraint analysis across a range of projects.

• Tertiary education in an environmental discipline highly desirable, but not essential.

• Experience with GIS software including ArcGIS, ArcGIS Pro QGIS
• Proficient in Microsoft Office products

Personal Attributes

• Motivated by achieving better environmental outcomes for major capital projects in onshore and offshore settings.
• Excellent communication, interpersonal and customer service skills.
• Shows a willingness to listen to learn rather than hear and is helpful to others by sharing information and experiences.
• Strong desire to work in a diverse work environment.
• High attention to detail and an appetite for excellence.
• Highly organised and good time management skills.

• Market competitive salary.
• Paid parental leave scheme.
• Flexible and hybrid working.
• Growing business with career development opportunities.
• Receive mentoring from experienced leaders.
• Participate in in-house and external training programs.
• Life Insurance and Salary Continuance Insurance.
• Monthly Excellence Awards Programme
• Great office amenities in a new office building in CBD near Elizabeth Quay Station

Our Commitment to Diversity & Inclusion

Xodus is committed to promoting a diverse and inclusive culture whereby everyone has a strong sense of belonging and can be themselves at work. We believe diversity drives innovation and we continually work to grow our network of people to give us the chance to be the best company that we can. We promote the freedom to work flexibly by empowering people with the autonomy to choose where and when to work and providing them with the technology to be connected to colleagues.

Our Commitment to Wellbeing

Xodus is committed to providing a healthy working environment and strives to continuously improve the quality of working life of our employees, their families and others who work closing with us. We do this through the integration of wellbeing throughout all business activities, to create a working environment and culture that is compatible to the wellbeing of all our colleagues.

Closing date: 15th February 2024