As the Learning and Development Specialist you will create, facilitate, and implement innovative and high-quality learning solutions that improve the capabilities of the Dutton Automotive people. You will utilise a variety of learning methods to address skill gaps and improve overall employee performance.

You will work with the People & Culture team, to identify current and future training needs, design learning solutions and implement strategies that include evaluating impact on business performance and return on investment.
  
Duties & Responsibilities

In conjunction with the Head of People & Culture, you will develop an L&D Strategy and calendar of L&D events that supports the business objectives, including but not limited to:

• Develop the Dutton Automotive training calendar.
• Design and deliver blended learning solutions using a range of methods such as virtual workshops, content curation and e-learning resources.
• Project management of our core Talent Development programs, including Onboarding; Sales Management, Buying, Financial Management and Mentoring.
• Support our Performance & Development Process by developing training material; and providing progress reports.
• SME for our Learning Management system (EdApp).
• Identify new opportunities for program development by connecting with the wider business, and then take ideas from concept to delivery.
• Planning, coordinating and delivering customer-centric learning initiatives for designated business units.
• Delivery of team member & leadership training programs including, but not limited to selling, buying, service, processes, systems, core leadership development.
• Develop workforce skills and capabilities to better meet business needs and to assist career development of the workforce.

About this opportunity

We specialise in the manufacture and supply of rigid plastic and metal packaging servicing for the consumer and industrial sectors.

As Quality Manager you will be accountable for the effectiveness and efficiency of the Quality & Food Safety Management System across the Villawood site. This is a pivotal role within the business and experience in developing technical documents, writing reports, presenting quality compliance status information, data analysis, metrics and general overviews to the leadership team and customers is essential. The Quality Manager is responsible for monitoring and driving compliance to meet certification and PACT Group requirements. Working under the direction of the Site Manager this role addresses quality concerns and facilitates and drives solutions that lead to customer satisfaction and significantly reduced plant costs. In this visible role, you will lead a team of 6 Quality Assurance personnel across a 24/5 operation and report to the Site Manager.

Your key responsibilities will be to:

• Comply with Workplace Health and Safety policies and procedures
• Engage in Safety walks, safety audits and WH&S campaigns
• Report workplace hazards
• Ensure that the Quality Management System conforms to Customer, PACT, ISO 9001 and other certification, regulatory and legal requirements
• Drive quality projects across the site- Manufacturing and laboratory
• Manage and develop QA/QC activities including coordination of day-to-day duties for QA/ QC employees- oversee the QC lab including staff, equipment and testing activities
• Execute processes, QMS/ documentation control change control, risk management, risk assessment, non-conformance and CAPA management, 3rd party management, Customers and New Projects in compliance with relevant standards.
• Ensure continuous improvement of quality systems and processes through internal and external audit processes
• Ensure GMP compliance is implemented across QC/QA departments - implementation and maintenance of required standards, test methods, specifications, and procedures.
• Report on the performance of the QMS including the specific needs for improvement.
• Conduct periodic management review meetings. Work closely with customers, employees and external contractors to ensure requirements are understood and met.
• Maintain quality standards, specifications and process control plans to facilitate the manufacture of packaging that meets customer expectations.
• Ensure Quality assurance procedures are implemented throughout the process and audit for compliance.
• Maintain the program for timely and accurate inspection/calibration of monitoring and measuring devices.
•   Lead the investigation of internal and external quality incidents and CAR’s, ensuring timely reporting, effectiveness of preventative actions and timely close out.
• Ensure all relevant staff associated with manufacturing are trained in key quality activities and processes.

Your skills and experience

• Tertiary qualifications in Science, Manufacturing or Engineering required or  extensive Quality Management Experience.
• Internal audit qualification preferred.
• HACCP/ Food Safety qualification desirable.
• Extensive experience as a Quality Manager in a fast-paced manufacturing environment.
• Experience managing sites certified to at least two of the following standards. ISO9001, FSSC 22000, ISO 22000, CODEX HACCP.
• Proven people leadership to drive quality improvements with a collaborative and enabling approach.
• Visible belief and demonstrated leadership in a Zero Harm culture
• Ability to remain resilient, calm and composed when under pressure.
• Ability to engage and influence others.

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

The Senior Cloud Platform Specialist is primarily responsible for the management of the Datacom Cloud with a relentless focus on continuous improvement of cloud operations and associated delivery leveraging agile methodologies. The role will deliver a professional technical engineer with responsibilities across a broad range of technologies. They maintain knowledge of the technologies deployed as well as up to date professional certifications to ensure the delivery of an exceptional service.

Our office is based in Canberra, We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best!

Please note that to be successful in this role you will need to be an Australian Citizen, and be eligible for Baseline/ NV1 Security Clearance.

What you’ll do

At the moment, as the Senior Cloud Platform Specialist you will be focused on:

• The support of the various technologies that are deployed to deliver the Datacom Cloud. These technologies cover compute, storage, data protection, networking and automation
• Collaborate with stakeholders across Datacom to produce a single cloud vision and value proposition
• Demonstrating proactive ownership of identified issues as well as effective communication for suggested resolution efforts
• Proactive engagement with customers to ensure their requirements are continually being met with positive outcomes
• Compliance with all Datacom Cloud Operational and Information Security Management policies, procedures and processes to ensure an exceptional level of quality
• Maintaining awareness and knowledge of current market and industry developments and providing suitable interpretation to Management and relevant staff within the organisation
• Proactive support and management of the Datacom Cloud platform devices and applications
• Participation in 24x7 on-call support roster

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring

Required experience:

• High-level knowledge of the various technologies underpinning the Datacom Private Cloud
• Experience working in a multi-tenanted Cloud environment
• Experience in networking. Cisco switching and routing. SDN, ACI and VMware NSX-T
• Practical experience working with Virtualised environments running on VMware, Hyper-V or other hypervisors – VMWare experience is a must have
• Practical experience working with Enterprise Storage platforms (EMC preferred), fibre channel switching infrastructure (Cisco preferred) and associated Management platforms
• Practical experience working with Enterprise Backup Management Platforms such as NetBackup (Preferred), Veeam or TSM
• Experience with automation languages, practices and toolsets

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.