The Senior Advisor, Service Quality and Operational Support will:-
In collaboration with key stakeholders, research and analyse offender rehabilitation practices and maintain knowledge on research and evidence in this field.
Support the development, implementation and continuous improvement of robust governance frameworks, systems, strategies and processes for rehabilitation service delivery.
Work with relevant business units to align and oversight the implementation of the QCS offender management framework as it relates to rehabilitation services.
Contribute to the development and maintenance of policies, procedures and guidelines for QCS rehabilitation services.
Provide advice to staff and stakeholders regarding QCS rehabilitation services, including practice and governance frameworks.
Collaborate with ORMS business units and other QCS areas to promote and support effective offender rehabilitation practices.
Design offender pre and post testing assessment training programs for staff, collate and maintain data and work with the QCS Research and Evaluation
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