Sales Specialist - Automotive Oil & Lubrication - Sydney - NSW (Car Required)

Would you like to work for the “2023 Best Places to Work” winner?  We are currently recruiting for a Sales Specialist to join our team

Full-Time Position Monday to Friday | Ongoing projects through the year

Competitive Salary + Car Allowance + superannuation

We're looking for a motivated and driven Sales Specialist to join and manage a portfolio of customers within the automotive oil & lubrication industry

• Attractive remuneration package & employee benefits
• Represent a leading player in the automotive oil and lubrication industry.
• Genuine career opportunities alongside a growing business

About the Role:

In this Sales Specialist role, you will actively be responsible for driving growth and sales by always putting customer service level as top priority. Deliver performance targets including upselling our client’s fluid offers and improving overall customer experience.

·        Deliver financial performance targets for the accounts within your territory.

·        Work collaboratively with Client Managers and Technical BDM to maximize performance of Key Accounts across the portfolio.

·        Building effective relationships with your customer base, while always looking out for new opportunities to improve and deliver exceptional customer service.

·        Ensuring compliance with our code of conduct and a systematic approach to risk reviews.

About Us:

CROSSMARK Australia is part of the DKSH Smollan Group, the leading Market Expansion Services provider across the Asia Pacific region. For more than 35 years, CROSSMARK Australia have been the partner of choice for some of the most powerful and iconic brands. We exist to build and execute leading retail solutions that are enabled by leading technology and powered by talented people, to deliver sales growth for our clients across all key retail channels.  

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About You:

·        Demonstrated sales or customer service background within the automotive oil / lubrication or aftermarket trade industry will be highly regarded. 

·        A natural people’s person, you will have the ability to build strong working relationships with a variety of stakeholders.

·        You will have basic tech-proficiencies with MS Office, email and CRM systems.

·        Excellent time management skills with a keen eye for detail

·        An organised approach to planning in advance

·        An enthusiastic go-getter who works well under pressure

·        A valid Australian driver’s license and car A MUST

Company Benefits:

• Hybrid Work Model- We encourage flexibility by supporting a blended approach to work and life
• Growth Opportunities– The possibilities are endless at Sales Team Providers and we want you to learn, develop, and grow with us
• Workplace Culture- Recognized as a 2021, 2022 & 2023 Best Places to Work Winner, we are committed to our values of integrity, respect, innovation & collaboration
• Recognition- Monthly awards to acknowledge our employees and their contributions

The Game Changers:

At AP+ we're changing the game! We're doing big things, and we can't do it alone. We're part of a big ecosystem, and we know teamwork and passion for our purpose is what will make us successful. We value the unique talents, perspectives, of all our employees. This includes people of all gender identities and sexual orientations, First Nations Peoples, people of all abilities and diverse backgrounds, as well as their families.

AP+ brings together Australia’s three domestic payment providers, BPAY Group, eftpos and NPP Australia, into one integrated entity. Bringing these businesses together enables AP+ to create a more competitive and coordinated Australian payments organisation that is strategically placed to respond to the impacts of regulatory and technological change today, and into the future.

The Purpose:

The Member Compliance Specialists are an integral role within Scheme Management, liaising directly with AP+’s Members on due diligence and Scheme compliance issues. The purpose of the role is to manage and monitor Member activity in relation to the Scheme Rules and the supporting documents.

The role will be an SME for their portfolio of Members ensuring efficient and effective management of due diligence and compliance aligning to the company’s strategic goals.

As the Member Compliance Specialist, you will be responsible for:

• Deliver and embed best-in-class portfolio management relating Member accounts and maintain a regular engagement cadence.
• Support and enhance the day-to-day implementation of the Scheme Compliance Framework.
• Coordinate and process member non-compliance tickets with appropriate action within agreed SLA.
• Facilitate non-compliance, remediation and exemptions with relevant stakeholders.
• Ability to understand and interpret Scheme Rules and methodology.
• Work closely with cross functional teams.
• Lead discussions on risk prioritisation using a risk-based approach evaluation methodology.
• Coordinate and recommend the appropriate consequence management to non-compliance tickets, breaches and issues.
• Present due diligence and non-compliance issues to forums and relevant management committees.
• Draft and send out member communications.
• Coordinate and review Annual Attestations process, identify issues and work with the members on remediation plans.
• Maintain accurate records, governance and compliance registers.
• Provide reporting on non-compliance and data trends.
• Provide support to the Scheme Management team and contribute to transformation projects.

The skills & knowledge you need to have:

• 3-5 years’ experience in a Scheme function and payments industry or similar role.
• Knowledge of Scheme Rules and their application to member activity.
• Knowledge of change management frameworks and processes.
• Ability to collaborate and negotiate with internal and external stakeholders.
• Familiarity with regulatory and legal requirements relating to the Financial Services industry.
• Effective workflow management to SLA’s.
• Excellent verbal and written communication skills.
• Bachelor’s degree or the equivalent experience in a compliance, risk management function in financial services or payments industry.

What’s next:

We know applying for a role can be a nerve-wracking experience, so we endeavor to review applications and plan to schedule screening interviews within the next two weeks. If you are among selected candidates, we’ll be in touch to schedule a phone interview. In any case, we will keep you posted on the status of your application.

We want to remove all barriers to inclusion so if you need advice or support with your application, we’re here to help. Please reach out to [email protected]. We also encourage you to let us know your pronouns at any point during the recruitment process.

Who are we?

CreditorWatch is a leading Australian data and technology company that provides businesses with access to unique data and innovative products. By using our platform, our customers can confidently manage their commercial relationships, improve productivity and reduce financial risk.

As a commercial credit reporting bureau, CreditorWatch offers a complete suite of credit reporting products and data insights covering the entire customer lifecycle, from customer onboarding and credit decision automation to credit risk management and automated collections.

CreditorWatch have achieved Top 10 AFR Best Places to Work 2022 and 2023 and certified Great Place to Work 2022 and 2023


Your Role & Team:

The Decide team are responsible for the core portfolio of data and analytics products of CreditorWatch, including its commercial credit bureau solution.  


What will you be doing?

• Data is at the heart of everything we do and we’re looking for someone to help us grow our data coverage.      

• Working closely with the Decide Product Lead and Senior Data Product Manager to help deliver on our data strategy and meet data targets. Ensure that data-driven solutions are aligned with business and customer goals and deliver measurable value. 
• A proactive role to identify and pursue opportunities to expand our unique trade credit data within existing and new customers, leveraging existing products and exploring new solutions to shape business data needs. 
• Collaborate with Product, BI/Data teams, existing Account Managers and BDMs to look for data opportunities within our existing customers and reactive dormant customers. 
• Communicate with customers to understand their needs and explain product value. Develop and present proposals, product demonstrations, and sales pitches

What are we looking for?

• Experience in B2B sales, account management, or business development, preferably within SaaS. 
• Proven track record of meeting or exceeding sales targets and driving business growth. 
• Strong understanding of data solutions and their application in business contexts. 
• Excellent communication, negotiation, and presentation skills.  
• Ability to build and maintain strong relationships with customers and internal stakeholders and exceptional negotiation skills. 
• Strong commercial and strategic thinking. with strong problem-solving skills and the ability to adapt to changing market conditions. 
• Results driven: you have a firm focus on customer value with a pragmatic attitude to incorporating commercial goals. 
• Ability to deal with rapid change and quick pace with resilience and a can-do attitude. 

Our Benefits:

• Keep Active – All employees get aFitness First Platinum gym membership.
• Daily Fuel – Coffee’s on us – you’ll get a coffee card to grab your favourite pick-me-up every day. Breakfast and snacks? We’ve got you - our kitchen is well stocked with fresh fruit, bread, cereal and nutritious treats. We also offer regular catered lunches, asking you what you want, giving you the food, you love.
• Wellness Days - On top of annual leave, all employees get one Wellness Day off per month. Whether you’re pursuing physical activities, cultivating your mental wellbeing or supporting your community… this is your time to switch off from work and fill your cup. 
• Monthly Massages - Relax and recharge to stay on top of your physical and mental game. We offer monthly in-house massages to soothe those sore spots and tight knots. Poor posture? Stressful week? We get it. Relieve physical tension and improve your wellbeing with a well-deserved massage.
• Bonus Shares - We offer our dedicated employees’ performance-based bonuses, providing financial incentives to drive high performance. Our employees are also permitted to gain access to our bespoke Employee Share Scheme, giving you the rare opportunity to invest in a growing technology company.
• Counselling - All our employees and their direct families get access to free counselling. This is a completely confidential service. Our commitment to mental health means that professional help is always available when needed.
• Fun Activities - We love escaping the workplace to do fun stuff. Whether its pasta-making, sailing classes, touch footy, winery tours, go karting or relaxing on the company boat (yeah, we’ve got a boat), these monthly team building activities will keep you feeling valued and connected.
• Legal Services - Our employees get access to free legal services – from conveyancing and property advice to legal assistance around wills, trusts, powers of attorney and more. We make life easier for you, saving you time, money and unnecessary headaches.

Our Values:

• The 1%’ers add up - Our commitment to going that one step further sets us apart, as we believe that small efforts or improvements in any aspect of our work collectively lead to significant success.
• We are dependable and trustworthy - Our clients are everything to us and we are passionate about maintaining and delivering reliable and trusted services to them.
• We are committed to growth - Our success comes from our ability to grow and adapt; both collectively and individually. We set the bar high to ensure we continue to innovate and exceed expectations. We are dedicated to the development of our business and our people.
• Our people make the difference - Just as we help small businesses think big, we help our employees achieve their aspirations. We provide our people with challenges and opportunities, supporting them to live their best lives. 

 

Our Hiring Process – We like to keep it simple:

1. Initial conversation with our Talent Team – As a way of introduction to CreditorWatch and get to know yourself.
2. Hiring Manager meeting – to understand if there is a fit from both sides.
3. Functional / Case Challenge meeting – this is a chance for you to show case your skills.
4. Values / Culture meeting – to ensure we align to your Values, and you align to ours.

 

We are committed to you:

We offer a fantastic culture with open communication and rewards and recognition that include probation celebrations, all-staff birthdays and service anniversary celebrations.

We are an equal-opportunity employer, and we are committed to excellence through diversity. We do not discriminate on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.