The Quality Assurance Consultant is involved in the provision of high quality, factually accurate and timely medico-legal reports.

Key responsibilities include, but are not limited to:

• Review of medico-legal reports in line with quality framework and relevant regulations and legislation
• Building sustainable relationships, connections and trust with customers and experts through open and interactive communication
• Work collaboratively with team members to ensure prioritisation of workflow
• Provide feedback and training for medical experts on medico-legal report writing
• Resolve emerging problems & handle customer complaints by providing appropriate solutions and alternatives within time limits, follow ups to ensure resolution, customer record interactions and escalation

About the opportunity

Step into a pivotal role within our Compliance team at the Canberra Head Office, where your contributions will have a direct impact on both the day-to-day operations and the execution of key corporate projects. This is more than just a job—it's a chance to deepen your expertise in financial services compliance, work on high-level initiatives, and grow within a dynamic, supportive environment.

You'll play a central role in managing and maintaining our compliance framework, ensuring that processes run smoothly, tasks are completed with precision, and regulatory standards are consistently met. This is an ideal opportunity for someone with a passion for detail and a drive to develop within the fast-paced world of financial compliance, especially for university students or recent graduates of legal or business studies. Full-time or part-time (minimum 20 hrs/wk) arrangements will be considered.

Key Responsibilities

As a valued member of the team and reporting directly to the Compliance Manager, you will:

• Support the management of our operational compliance and risk program, ensuring RFM meets all AFS licence, ASX, and Corporations Act obligations.
• Organise and manage key documents and tasks within our compliance system.
• Maintain and update essential compliance registers.
• Foster a culture of compliance, promoting adherence to legal, regulatory, and fiduciary duties.
• Prepare reports for the Internal Compliance Committee and the Board.
• Assist in updating and finalising policies, managing version control, and driving process improvements.
• Provide crucial support with verification, due diligence, and document production.

To thrive in this role, you’ll need:

• Exceptional attention to detail and accuracy in a fast-paced, deadline-driven environment.
• Strong relationship-building skills, particularly when working with external service providers.
• Proficiency in MS Word and Excel.
• A Certificate in Governance Practice or Governance and Risk Management is a plus.
• Qualifications or progress toward a degree in commerce, management, law, corporate governance, or similar fields are highly valued.
• Experience with compliance or legal matters, particularly within financial services, is an advantage.
• Project planning or management skills are also desirable.

What We Offer

In return for your expertise, we offer:

• A competitive salary based on your experience and qualifications.
• A company-provided laptop to support your role.
• Salary continuance and life insurance (subject to eligibility).
• An annual discretionary bonus (subject to eligibility).
• Access to an Employee Assistance Program for personal and professional support.

This role presents a unique opportunity to build a career in financial services compliance while making a tangible impact in an established company. If you're ready to take on a challenge, we’d love to hear from you!

How to Apply:

To be considered for this position, please submit your resume and a covering letter addressing the requirements and key responsibilities, and whether you seek a full-time or part-time role, by 14 November 2024.

About Rural Funds Management:

Rural Funds Management (RFM) is an industry leader managing approximately $2.4 billion in agricultural assets on behalf of retail and institutional investors, including the ASX-listed Rural Funds Group (RFF). We have over 27 years' experience owning, developing, and operating farms in most Australian states. 

At RFM, our culture is built on the core principle of 'Managing good assets with good people.' We believe in being precise, offering variety, rewarding effort, and providing a friendly workplace. 

Joining RFM means becoming part of a dedicated team of over 250 professionals, including fund managers, finance experts, horticulturists, agronomists, and farm managers. Whether you are seeking a corporate or operational role, RFM has a place for individuals who are passionate about agriculture and finance.

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $86 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

Reporting directly to the Head of Compliance, you’ll play a key role within the Compliance team to maintain and monitor Rest’s Compliance Management Framework to ensure Rest operates in compliance with its legal and regulatory obligations.

Key Accountabilities/Responsibilities:

Compliance Management Framework: assist in the maintenance and monitoring of Rest’s compliance framework across the Rest business to facilitate compliance with relevant legislation, regulations, codes and standards and Rest organisational standards, including:

• Incident and Breach management process
• Management and Board reporting
• Compliance training
• Policy Governance framework
• Privacy framework
• Financial Crime framework

Oversight of Rest’s Incident and Breach management process:

• Daily monitoring of incidents and breach dashboards, and escalation of high rated matters
• Perform a compliance assessment of new incidents to determine whether a breach has occurred, and whether a matter is potentially reportable to a Regulator
• Assist in the preparation of monthly and quarterly incident and breach reports
• Assist with development and review of Rest’s Incident and Breach Policy and Procedures
• Provide support, guidance and subject matter expertise to the business on the investigation and remediation of significant and reportable breaches, and assist in reporting to Management, Board and relevant Board committees and preparation of breach correspondence for regulators
• Provide education across the Rest business and to material outsource providers on Rest’s expectations regarding incident and breach management

Act as a trusted partner to business areas across Rest through the provision of ‘second line’ compliance advice and participation in projects and business initiatives.