Purpose of the role

In this role, you will be responsible for delivery of Smiling Mind's research and evaluation agenda, driving innovation, and delivering high quality impact measurement. You will be responsible for undertaking research and delivering insights that create a step change in how Smiling Mind develops and delivers mental fitness and wellbeing programs. This dynamic position offers the opportunity to develop best practice, drive analysis & insight generation, lead reporting and deliver deep, actionable research that shapes the organisation's strategic impact agenda.

You will foster meaningful collaborations both internally and with industry and academic partners, positioning Smiling Mind as a thought leader in mental fitness and wellbeing, with a focus on children and the adults that support them - namely educators and parents / carers. Additionally, you will develop, deliver, and work across a variety of research programs including quantitative and qualitative evaluation, voice of customer initiatives, ad-hoc program research, population studies, and impact modelling, all aimed at driving innovation and thought leadership in the mental wellbeing space.

Key Responsibilities

This role has decision making autonomy empowering you to lead and innovate across research, evaluation, and impact measurement, with a focus on proactive leadership and strategic thinking.

Strategic Impact and Innovation

• In collaboration with the Senior Leadership Team, develop and execute on our research and impact strategy.
• Proactively drive the delivery of our impact agenda, creating new program and partnership opportunities for Smiling Mind.
• Lead high profile research initiatives and projects, delivering high-quality outcomes that position Smiling Mind at the forefront of mental wellbeing innovation.
• Leverage your expertise and insights to influence and inform decisions across the organisation, translating research insights into actionable strategies.
• Pioneer innovations in research and evaluation, setting the stage for multi-year advancements in the field of mental fitness and wellbeing.
• Mentor and inspire a team of junior research staff, fostering a culture of excellence and continuous learning.

Thought Leadership and Knowledge Exchange

• Develop a cutting-edge impact measurement framework that defines key mental fitness measures across Smiling Mind's diverse portfolio.
• Develop program logic models, theories of change, and evaluation frameworks that extend current practice in mental wellbeing research.
• Design and implement mixed-methods research, showcasing Smiling Mind's commitment to rigorous and impactful evaluation.
• Produce compelling, action-oriented reports that demonstrate Smiling Mind's impact, position Smiling Mind’s advocacy direction effectively, and influence key stakeholders.

Strategic Collaboration and External Engagement

• Foster strategic relationships with internal stakeholders, championing a culture of research-driven decision-making across the organisation.
• Lead high-profile cross-collaboration projects with a range of external research partners
• Establish and nurture high-impact partnerships with academic institutions and industry leaders, positioning Smiling Mind as a key player in the mental wellbeing research landscape.

Driving Research and Program Development

• Deliver groundbreaking and high quality research and evaluation to inform the development of innovative products and programs, employing cutting-edge methodologies from evidence synthesis to co-design practices.
• Stay at the forefront of emerging research and evidence, actively seeking out and sharing new insights to inform Smiling Mind's program development and advocacy strategy.
• Bridge the gap between psychological theory and practical application, developing unique solutions that set Smiling Mind apart in the field.
• Influence and inform decisions regarding program and product evolution across the organisation, using evaluation insights and research acumen.

Elevating Impact through Strategic Communication

• Champion a culture of evidence-informed thinking across the organisation, inspiring colleagues to incorporate research into their work and decision-making processes.
• Produce and present high-impact research reports that captivate diverse audiences and showcase Smiling Mind's innovative approach to mental wellbeing.
• Translate complex research findings into compelling narratives that resonate with both technical and non-technical audiences, elevating Smiling Mind's profile in the field.

Key Teams / Stakeholders

This role offers the opportunity to collaborate with diverse stakeholders across Smiling Mind, as well as forge strategic partnerships with external research institutions and industry leaders. You'll be at the forefront of driving our research agenda and shaping the future of mental wellbeing interventions.

Join our passionate, high-growth team where your creativity, drive, and innovative thinking will directly contribute to changing lives. At Smiling Mind, we embrace challenges, celebrate successes, and work collaboratively to achieve extraordinary impact in mental wellbeing.

Life as a Talent Manager at Starbucks Australia:

Reporting to and working closely with our Head of Partner Resources, you'll head up our national recruitment strategy whilst managing a small (but mighty!) team. This hands-on role requires you to be a candidate experience expert for head office positions while also being the mastermind behind our retail recruitment strategy, with multiple new store openings on track for 2025!

We've got a tech stack that's cooler than a Frappuccino:

• ATS: Smart Recruiters
• AI: Sapia.ai to help with screening through volume positions 
• Automation: Check Work Rights for pre-employment checks and ongoing visa management 

Your mission, should you choose to accept it:

• Lead, coach, and develop our fairly new squad to deliver a blockbuster experience for all hiring managers and candidates.
• Manage the end-to-end recruitment for head office roles
• Create and deliver the talent strategy for our new store openings
• Continue to experiment with our recruitment processes. Manage our tech stack like a pro DJ, always ready to drop the latest features!
• Team up with the Operations team to spot internal talent and create pipelines of future leaders
• Be a data wizard, conjuring up reports and insights for the CEO & senior leaders on the successes and challenges we are facing as a talent team
• Lead key strategic talent acquisition projects like a boss, ensuring any changes are implemented smoother than our signature lattes!

We are seeking a dynamic Category Manager to lead our category vision. This is a stand-alone role which requires the ability for both strategic and administration tasks. In this pivotal role, you will craft customer-focused category plans, manage product innovations, and drive sales performance.

Your role responsibilities will involve but not be limited to:

Planning and Execution:

• Develop and manage strategic and operational plans for all categories, ensuring alignment with financial objectives.
• Track and analyse category performance, recommending action plans to meet budgetary goals.
• Oversee forecasting and ordering processes to support operational success.

Business Management:

• Manage the category P&L, ensuring adherence to budgets and forecasts.
• Utilize customer insights and market trends to inform product development and category initiatives.
• Negotiate with suppliers to build promotional plans that meet business requirements.

Working Relationships:

• Collaborate closely with the Head of Marketing, Supply Chain, and other internal partners.
• Engage with food suppliers and counterparts in the Asia Pacific region to align on category strategies.

Customer Experience Manager  | Dan Murphy's Collingwood | Share your spirit

If customer satisfaction was a competition, you’d be the winner. As one of our Customer Experience Managers, you’ll channel your engagement and entrepreneurial spirit to create tailored in store customer experiences and inspiring merchandising that keep our community returning to Dan’s!

We’re looking for a passionate people leader who has a genuine desire to make better happen; for themselves and others around them through team development and trailblazing leadership. This role provides critical operational exposure across the business and the opportunity to kick start a career adventure with Dan Murphy’s.

The ROLE:

• Motivate and lead your team to deliver a world class customer experience which promotes customer loyalty and contributes to revenue growth
• Encourage team to invest in education and dream big about their career - because working at Dan’s is an adventure
• Lead the way with in store tasks, delivering regular coaching and mentoring to store team to inspire them to continuously improve
• Create an environment that enables team to come as they are, because you know that diversity is the magic that makes good culture
• Build a culture that is centred around understanding your community, utilising customer feedback as a pillar in your decision making

The YOU:

• YOU use initiative and intuition to understand your team and inspire them to make a difference for each other and our customers
• YOU are passionate about people development and motivate others to dream big and reach their potential 
• YOU are no stranger to a fast-paced environment and use forward thinking in your decision making
• YOU bring energy to those around you by being your authentic self and by always doing the right thing for your team, customers and community
• YOU use an inspiring and collaborative approach to communication and use this to drive your team’s commitment

How we take care of our PEOPLE:

An exclusive discount card for Dan Murphy’s, BWS and other Endeavour Group brands including ALH pubs not to mention discounts from Woolworths and Big W. Endeavour Wellbeing Support, our Employee Assistance Program that offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance. Grow your career within Dan Murphy’s and the wider Endeavour Group network.

If drinks excite you - and you’re close-enough on the requirements, we’d love to hear from you!

Candidates will be required to complete a functional screening assessment as part of the recruitment process.

We are together creators

We’re big, but part of something much bigger. Dan Murphy’s is one of a number of brilliant retail businesses like BWS, ALH Hotels, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about having a good time - creating a safe, inclusive and fun place to work. We’re all about creating a more sociable future - for our customers and each other.

#WeAreTogetherCreators #ComeAsYouAre #FeelTheEnergy #DreamBig #LeaveYourMark #DanMurphys #DrinkBetter #EndeavourGroup 

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.
 

• Are you an employee relations practitioner with excellent investigation skills or a lawyer seeking a change of scenery? If so, we would love to talk to you about joining our dynamic, collegiate team!

• Work on a variety of challenging and interesting employee relations matters across the entire Qantas Group, including Airlines, Freight, Engineering, Cabin Crew, Ground Services, Qantas Loyalty

• Permanent, leadership role based Head Office, Jetstar (Melbourne)

As one of Australia’s largest employers, our People and Culture function works across Qantas Group business units in the delivery of our corporate and people strategy. We have an unwavering focus on building a flexible and adaptable workforce, driving leadership capability, improving productivity and creating safe workplaces.

We now have an opportunity available in the role of Case Manager (Workplace Investigations and Performance).   Reporting to the National Manager, Case Management Support, this is an employee relations specialist role providing advice, coaching and support on a full range of people management issues.  You will be responsible for delivering high-quality consistent advice, coaching and support to line managers in the areas of misconduct investigations, performance management, formal and informal disciplinary procedures, grievance handling, fitness for work and internal appeals. 

This will include the management of highly sensitive and complex cases, including those which arise under the Group Whistleblower Policy. This role will be based in Sydney, with some interstate travel required.

In addition to building superior relationships with stakeholder groups, such as legal, safety and medical, you will also be passionate about leading, coaching and mentoring a team of Senior Consultants in Case Management Support.

We're looking for an experienced employee relations specialist or employment lawyer who has a strong track record in the area of employee relations and/or case management. Naturally, you are a skilled influencer and stakeholder manager who has a passion for achieving outcomes by partnering with leaders and investing in building solid relationships.  You will genuinely enjoy working in a fast-paced environment and bring a structured, organised, analytical approach to ensure the effective delivery of high-quality outcomes.

What you’ll bring to the role:

• Tertiary qualification in Employment Law/Human Resources/related field, or equivalent experience.

• Proven experience in advising on individual people matters, including complex misconduct investigations and grievances.

• Proactive approach with the ability to provide practical and pragmatic solutions to support business needs and deliver optimal Group outcomes.

• Strong case management experience and the ability to provide advice in a consistent and timely manner.

• Excellent relationship and stakeholder management skills and ability to relate to people at all levels of the organisation along with the ability to influence and negotiate.

• Exceptional written and verbal communication skills and the ability to maintain documented audit trails, advice and investigations with a meticulous attention to detail.

• High level conceptual, analytical and problem-solving skills and the ability to apply them in the management of cases.

• Demonstrated skills using reporting to analyse trends and insights.

• Sound judgement and ability to maintain appropriate confidentiality and discretion.

• Experience in coaching, mentoring and leading others.

• Ability to effectively and efficiently manage multiple projects and tasks.

Why Qantas?

If you’re successful in your application, you’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time.

You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless. 

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

• We love to travel: Enjoy discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.

• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.

• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging for everything from motor vehicles to electronic devices.

• We’ll support your wellbeing: Whether its learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. By coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.

If you’re ready for a culture that will challenge and excite you, submit an application today.

Please note: applications will only be considered for candidates who have the right to work in Australia / New Zealand without restriction or sponsorship.

Applications close: Thursday 4 April 2024

About Starbucks Australia

Starbucks has a strong national presence on the Eastern Seaboard and ambitious growth plans to open 100 drive thru stores in the next 5 years. We are currently seeking a Network Property Analyst/Assistant Development Manager who preferably has retail/ QSR property experience to deliver our pipeline of drive-thru developments.

Being a Starbucks partner means having the opportunity to be something more than just an employee. Our mission is to nurture the limitless possibilities of human connection with every cup, conversation and community. Starbucks first opened its doors in 2000 in Sydney, New South Wales. Fast forward 23 years later, Starbucks Australia is a privately-owned company operating 71 stores in Victoria, New South Wales and Queensland, with the growth expanding to Western Australia in the second half of 2024!

The Position

This role will support the Property team in developing a network strategy focusing on:

• New drive thru store pipeline, network planning and new store location selection 
• Research and sales estimation
• Helping to find, evaluate, and acquire new store opportunities nationally 
• Sourcing ideal sites to develop into new Starbucks stores based on necessary research and analysis carried out in addition to financial metrics. 
• Day to day property tasks and administration will also form part of the role.