What you'll do

This is your opportunity  as the Product Associate to assist in the development and management of our products throughout their lifecycle. This role involves working closely with cross-functional teams, including technology, marketing, sales, and ad-operations to ensure the successful launch and continuous improvement of our products.

• Assist in gathering and defining product requirements based on market research, customer feedback, and internal stakeholder input.
• Prepare and maintain comprehensive documentation for product features, functionality, and specification along with regular reports on product performance, market trends, and customer feedback.
• Collaborate with the Product Manager and engineering team to develop and refine product specifications, participating in the development of product roadmaps and timelines.
• Coordinate with cross-functional teams to ensure a smooth product launch, assisting in the development of go-to-market strategies, including pricing, positioning, and messaging. 
• Assist in the development of product updates and enhancements based on performance data with the use of performance metrics to identify areas for improvement & gathering customer feedback and conduct usability testing to inform product enhancements.
• Serve as a point of contact for customer inquiries and support issues related to the product.

Reporting to the Talent Acquisition Partner, you will play a key support role function, working closely with the Talent Acquisition Partner in your business areas to gain a deep understanding of client needs and assist in providing strategic recruitment guidance. You’ll also be responsible for managing   multiple business areas, helping to ensure a seamless Talent Acquisition process.

We’re looking for someone with a positive attitude, who is eager to learn and grow, with a desire to develop their career in Talent Acquisition and Recruitment Marketing.

We’re looking for a Product Compliance & Risk Manager to join our growing Product Compliance & Risk team in APAC and to help out the Pacific team specifically. This role is hands-on, a unique opportunity to have an impact on Wise’s mission and help save millions more people money.  

Your mission: 

Wise has already pioneered new ways for people to transfer money across borders and currencies. Your mission is to work with our product teams to launch new products and grow our presence in AU/NZ through a deep understanding of the regulatory requirements and Regulators’ expectations around them. 

This is a first line Product Compliance & Risk role, embedded in the APAC Product Squad. 

You, together with the team in Pacific, will be responsible for:  

Creating and improving our amazing products in a compliant way: 

• Deeply understand regulatory needs, translate this into solutions and work together with the Product Teams to build compliant new products and services  in a customer oriented way; 

• Perform regulatory analysis of new products and services, and ensure that related controls are implemented consistently prior to launch; and

• Enable product teams to adopt a risk-based approach in developing products, processes, and controls.

Regulatory risk and remediation:  

• By understanding both the Wise product deeply enough and the local regulatory expectations - support Product and other teams on how to interpret regulatory requirements, and improve processes and our product to avoid regulatory breaches and/or incidents; and

• In collaboration with second line Compliance and Risk teams, identify and align on the main regulatory issues and risks in AU/NZ. Present this in a very clear and understandable way to the wider teams, to work with them on defining the solutions and how this should be executed. 

This role will give you the opportunity to: 

• Grow your hands-on Fintech knowledge at full speed; 

• Build best-in-class products: The role is a unique opportunity to build state-of-the-art products that are compliant for our customers and regulators; and

• Work together with all our amazing teams both locally and globally.

We’re looking for a Product Compliance & Risk Manager to play a central role in the expansion of our Assets product in Australia.  With Assets, we’re changing how people think about holding money. Our customers can choose to hold their money as “cash”, or hold it as an investment in money market funds, a type of low risk fund that offers a return in line with the applicable interest rate.  This role is a unique opportunity to have a direct impact on the way people hold money. 

Your Mission

Wise has launched the Assets product, a new type of investment account, in the UK, Europe and Singapore. Assets enables customers to invest their funds with Wise in various asset classes, including money market funds, while maintaining the immediate access and spending capabilities of a checking account. This product allows customers to earn returns aligned with central bank interest rates, while preserving instant access to their invested funds.

You will help grow the Assets product in Australia. In your role, you’ll ensure that Wise is fully compliant with the regulatory requirements to offer investment products to its customers in Australia. You will also be expected to identify key risks related to Assets product and ensure these are mitigated effectively. 

You will contribute to the growth of the Assets product in Australia. In this role, you’ll ensure that Wise complies with all regulatory requirements for offering investment products to customers in Australia. Additionally, you will identify key risks associated with the Assets product and ensure effective mitigation strategies are in place.

This is a first line Product & Risk Compliance role, embedded in the Product team. 

You will be responsible for: 

Launching and improving the Assets product in Australia in a compliant way:

• Work with product teams throughout the product lifecycle, from design and user testing to launch and post-launch monitoring.

• Serve as the primary contact for any regulatory questions or implications regarding the Wise Assets Australia product.

• Conduct and document thorough regulatory analyses of new products and services, ensuring that appropriate controls are in place before launch.

• Enable product teams to adopt a risk-based approach in developing products, processes, and controls.

• Identify opportunities to enhance our product proposition and competitiveness by thoroughly analysing relevant regulations and challenging existing interpretations and market practices.

Managing and Mitigating Regulatory Risks: 

• Identify regulatory risks and ensure effective mitigation for Wise’s investment product in Australia.

• Conduct pre-launch and ongoing regulatory risk assessments, providing valuable advice to product managers on current and upcoming regulations, gaps, and risks.

• Work with Compliance and Product teams to ensure that remediation plans are agreed upon and executed promptly.

• Collaborate with colleagues in the second-line compliance oversight team to keep product teams informed of new and upcoming regulations.

• In collaboration with second line Compliance and Risk teams, identify and align on the main regulatory issues and risks in Australia. Present this in a very clear and understandable way to the wider teams, to work with them on defining the solutions and how this should be executed. 

The Lead Technical Specialist is responsible for leading the Technical Specialists team in providing technical advice, guidance and support to the Claims team on technical assessment and case management matters, to assist in reaching desired claims durations and outcomes in line with the terms and conditions of the policy. A key focus of the role is to optimise assessment quality within the Income Protection, Life, Trauma and TPD portfolios and support Claims Consultants to build their capability in line with the TAL claims capability and delegated authority frameworks. This includes development of processes, tools, guidelines or other resource to support assessment of the claims.

Our business is growing (fast), which means new roles are popping up regularly. If you're interested in working with CreditorWatch one day, feel free to submit your application to our Talent Pool using this job ad and and we will reach out down the track when a suitable role becomes available