Who are we?

Job Description

Equinix is the world’s digital infrastructure company, operating 240+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.

We are a fast-growing global company with 20 years of continuous growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of 10,000+ companies, including 2,100 networks and 3,000+ cloud and IT service providers in 32 countries spanning six continents.

Joining our operations team means that you will be at the forefront of all we do, working on critical facilities infrastructure and customer facing projects as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success.

Job Summary

SY9 is Equinix Australia’s first HyperScale data center and as the current team move towards our customer arriving onsite from June, we are looking to recruit a Critical Facilities Specialist with extensive Electrical and building systems technical knowledge.

The successful applicant will have complete knowledge and full understanding of principles and practices across relevant systems with an ability to be the Subject Matter Expert in one or more of the disciplines. Overseeing and undertaking ongoing site maintenance, they will assess unusual circumstances and use sophisticated analytical and problem-solving techniques to identify root cause.

Whilst a strong data center operations background is required, the Critical Facilities teams operate in unison and across disciplines, so a sound broad engineering understanding is desirable also. Those at Specialist level are encouraged to resolve and assesses a wide range of issues in creative ways and suggest variations in approach.

The position is for the fully qualified, expert professional who will be a lead engineer onsite at SY9. Our team will consist of engineers from Graduates through to seniors and the ideal candidate will be someone who can share their Electrical knowledge and expertise with the team and help to develop your colleagues around you.

Responsibilities

• Technical Support - Responsible for technical niche repairs on mission-critical data center systems requiring sophisticated analytical problem solving techniques to identify cause
• Reporting - Reviews specialized contractual reports and activities
• Site Maintenance - Oversees the site maintenance and upkeep of Data center infrastructures according to Equinix global standards
• Assess Adherence to Policy - Ensures all repairs performed on all Data center infrastructure are according to the manufacturer’s guidelines and standard methodologies
• Complexity & Problem Solving - Aids in root cause analysis and in repair of specialized failed critical components. Devises solutions based on limited information and precedent and adapts existing approaches to resolve issues. Uses evaluation, judgment, and interpretation to select right course of action. Your work will be conducted independently and is reviewed at critical points only
• Collaboration & Interaction - Liaises with design stakeholders on design changes. Enhances relationships and networks with senior internal/external partners who are not familiar with the subject matter often requiring persuasion. Adapts style to different audiences. and often advises others on difficult matters. Supports, Mentoring and development of Critical Facilities Engineers
• Design - Validates design criteria for new principal controls upgrades and installs

Qualifications

• 5+ years of related experience in a Mission Critical role
• Bachelor’s degree or Trade Certification in Electrical or Engineering
• Expert level HV, generator experien

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

Who are we?

The role:

The Critical Facilities Specialist supports the team by performing repairs and leading site maintenance at a static site, ensuring adherence to Equinix global standards.

Given the make up of the team all engineers work across engineering disciplines and help train and develop colleagues needed. Strong mechanical/HVAC qualifications and experience are needed for the role as well as the ability to work and collaborate positively with vendors, customers and the team around you.

Key Responsibilities:

• Technical Support and Advice: Provide the team with engineering support and expertise and act as a subject matter expert (SME). Offer training to team members as needed.
• Breakdown and Repairs Management: Manage breakdowns and repairs of data center infrastructure, following manufacturer's guidelines and standard methodologies.
• Maintenance Scheduling and Planned Preventative Maintenance: Coordinate maintenance schedules and perform planned preventative maintenance activities.
• Security Policy and Procedures: Maintain security policy and procedures for the site.
• Reporting: Review specialist contractual reports and activities.
• Consistency to Policy: Ensure repairs on data center infrastructure are performed according to manufacturer's guidelines and standard methodologies.
• Problem Solving: Conduct root cause analysis and repair failed components.
• Teamwork: Collaborate with regional construction or design teams on design changes.
• Design: Validate design criteria for new principal power installations.

Qualifications:

• Trade Certificate or Degree in Mechanical/HVAC/refrigeration or related field
• Willingness to work autonomously and unsupervised when required
• Ideally, some data center, industrial and/or mission-critical exposure and experience
• Positive demeanor and outlook, enjoys working in a team environment
• Ability to attain and maintain NV1 security clearance

Benefits of the role:

• Competitive salary package, including annual bonus, annual reviews, healthcare allowance, and company shares!
• Development and progression opportunities within Equinix in the Facilities or wider teams, locally and globally
• Monday-Friday daytime hours on a static site!

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

What you get to do in this role: 

Be a core part of a new team we are building in Sydney. The role of the Senior Technical Consultant – Impact  is part of ServiceNow Impact, our newest product. ServiceNow Impact personalizes customers' digital transformation journey on the Now Platform and accelerates customers’ time-to-value. 

Read about Impact Accelerators & watch the videos below to learn more: 

• https://docs.servicenow.com/bundle/washingtondc-impact/page/product/impact/reference/technical-accelerators.html 
• https://www.servicenow.com/legal/servicenow-impact.html

As part of the global customer success organization, this role will help customers unlock business value and accelerate the adoption of the ServiceNow products they have purchased through delivering our technical accelerators. 

You will act as the ServiceNow subject matter expert and bring ServiceNow best practices, innovations, and capabilities to help customers achieve their goals. We have high expectations and a career at ServiceNow means challenging yourself to always be better. 

The ideal candidate is someone with significant experience in ServiceNow development and who wants to help our client base with their digital transformation capabilities. 

• Present and deliver one or more offerings from our portfolio of technical accelerators to complex, large enterprise customers remotely 
• Prepare all client-facing and internal deliverables that are technology-related 
• Identify and drive process improvement opportunities, guide best practices development, and mentor/guide junior team members 
• Guide development of new offerings for our technical accelerator portfolio 
• Engage with customers’ requests in Impact including scoping of the level of effort, fulfilling business requirements, and resolving customer escalations 
• Demonstrate the product, both standard and tailored to customer needs 
• Responsible for understanding business and technical problems addressed by the Customer Success Program evolving products and business needs (security, upgrades, etc.) 
• Develop and maintain strong working relationships with other teams 
• Drive the continuous improvements of our implementation methodology and service offerings based on client experiences 
• Mentor resources and peer review development work 

Do work that matters!

Your role exists to make our customer’s lives easier. Whether a customer is buying their first or second home, investing in a property, refinancing, building or renovating, you’re there to deliver the right solutions at the right time.

Our Senior Home Lending Specialists thrive on creating long-lasting relationships as well as proactively creating new relationships. They know how to ask the right questions to deliver appropriate lending solutions and build trust, confidence and advocacy in every interaction.

We are:

You’ll be joining our Mobile Lending Team. We’re always on the go, remotely working and, meeting our customers at a time and place that is convenient to them. Using industry-leading technology, our team provide customers with a seamless banking experience anywhere, anytime.

You are:

• Looking for a relationship based exciting opportunity to build your own brand in the community.
• You’ll be required to travel frequently to meet your customers and put your solid understanding of our products, processes and policies to good use by proactively identifying your customers’ financial needs.
• You’ll have, a strong presence in the local community, building a credible personal brand with your customer base and a strong and active referral partner network.
• As a mobile banker, you’ll be a stickler for detail, ensuring applications are compliant and checks are complete

• The service you provide will be exceptional, giving you the confidence to ask for external referrals from your existing satisfied customers.

Your development:

If you live the values and demonstrate our lending capabilities, we’ll help you find the next step that’s right for you and enable you to be your best to get there.

We’re interested in hearing from people who have:

• A proven track record of delivering exceptional customer service and establishing and maintaining rewarding relationships

• A minimum 2 years’ experience in a residential lending environment and an existing knowledge of Home Lending products and the current responsible lending legislation

• An ability to identify and anticipate customers’ financial needs

• The ability to see the big picture for customers and provide them with holistic solutions.

If this sounds like you apply today!

• You are passionate about helping customers turn their financial dreams into reality

• We are a customer and community focused network of branch colleagues

• Together we can create brilliant customer experiences that matter

Please note that rosters are predetermined. Before applying please ensure you are available to cover the following roster

You will be joining one of our new Multi-Channel Branches!

In addition to the below, as a part of the team at one of our new Multi-Channel Branches, you will utilise a customer centric approach to interact, resolve customer enquires/complaints in person, via telephone or digitally (in a contact centre environment).

• Part Time 22.75 hours based in Moruya Branch

• Monday: 9.00am - 4.00pm

• Tuesday: 9.30am - 1.30pm

• Thursday: 9.00am - 4.00pm

• Friday: 9.00am - 4.00pm

See yourself in our team 

The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers.

Do work that matters 

In this role you will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with. Your understanding of your customers and the Bank’s offerings means you always know the right specialist to refer customers to for their more complex needs.  

More specifically you will:  

• Build a personal connection with customers through meaningful conversations
• Work with customers to help them use our in-branch technology and digital banking options  
• Ask about and respond to customers’ transactional needs in the branch, ensuring they leave satisfied  
• Complete Financial Health Checks to assess customers’ financial needs and identify any changes  
• Perform interviews and process applications for personal loans, credit cards and associated products  
• Proactively call customers to build rapport and invite them into the branch for a Financial Health Check or an appointment with a specialist  
• Adhere to the Bank’s processes and procedures, including accurately reconciling transactions and reviewing customers’ financial positions  
• Engage with customers by participating in community events and fundraising activities  
• Look out for the safety and wellbeing of your team  
• Use tools to capture customer feedback, and take action to correct any service breaks and drive improvement  

We’re interested in hearing from people who   

• Have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do 
• Can bring your passion for service excellence and, whilst being comfortable working independently, you will also be able to refer our customers to other specialist team members in order to better serve their needs 
• Can demonstrate an ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions 
• Most importantly you’ll need to have a genuine passion for the customer and for doing the right thing to ensure we’re putting our customer’s needs first.   

If this sounds like the role for you then we would love to hear from you. Apply today!    

“At CommBank we are proud to support flexibility, let’s discuss what this means for you”.

The Commonwealth Bank of Australia (Bank) is Australia's leading provider of integrated financial services. They are committed to continuously improving governance practices and ensuring that they are aligned with business, stakeholders and customers’ needs.

Human Resources (HR) is committed to creating a workplace where our people can deliver on our purpose, bring out the best in each other, and achieve their potential. Working in an agile Crew construct we’re focused on creating a better day at work for our people – Everyday – through HR innovation across platforms, processes and channels, delivering easy-to-use solutions that help our people and support the Group meet our regulatory obligations. Most importantly we aim to give people time back so they can focus on what’s really important – obsessing over our customers.

See yourself in our team.

The Group Finance team provides financial support, insights and advice to the CEO, CFO, Executive Leadership Team and Board including the Group Results presentation and Annual report. We support the Group’s strategy of building tomorrow’s bank today for our customers, through a focus on three key priorities of trust, resilience and capital generation.

Functions include:

• Finance Data Provisioning & Enrichment
• Group Treasury Finance
• Financial Reporting & Analysis
• Group Tax
• Program Management Office and Investment Oversight
• Capital & Regulatory Reporting Change
• Regulatory & Statutory reporting

The Capital & Regulatory Reporting Crew are responsible for:

1. Providing accurate enriched data to downstream users;

2. Providing capital and reporting guidance; and

3. Overseeing the delivery of all capital and reporting changes. This includes ensuring that capital and regulatory reporting is correctly updated to reflect any new product offerings, all upstream system upgrades and enhancements are catered for, updated risk modelling outcomes are reflected; and building out enhancements to internal reporting.

The outputs of the Crew flow into the annual report, investor relations presentations and Pillar 3 documents as well as a large number of regulatory reports submitted to APRA. The data that is generated by the Crews is used across multiple stakeholders across Finance, Risk and Business.

Do work that matters.

This role will report directly to the Crew Lead of the Capital & Regulatory Reporting Crew.

• Define the Squad’s vision, goals and roadmap, aligned with the Crew’s objectives and purpose;
• Build and prioritise the Squad’s backlog on a fortnightly, quarterly, and annual basis, balancing trade-offs and exploring strategies to successfully deliver on business and capital outcomes;
• Working with our technology partners and project managers to ensure seamless delivery of the capital backlog;
• Identify risks, dependencies and blockers for the squad;
• Accountable for addressing impediments, driving decisions and resolving escalations;
• Working with the chapter leads to ensure optimal allocation of work to your squad members as well as coordinating dependencies across squads;
• Ensure adherence to delivery frameworks and guardrails and compliance across customer propositions. This includes adhering to architectural guardrails, ensuring changes are aligned to internal policy and maintain compliance with the APRA capital framework;
• Manage the squad’s performance to defined objectives including OKR (Objective and Key Result) tracking etc;

We’re interested in hearing from people who possess.

• 3 years minimum of demonstrated risk/finance/capital knowledge, understanding of the regulatory standards and delivery experience;
• Capable of translating a product vision to a roadmap and backlog;
• Deep understanding of capital and broad understanding of business and technology, particularly in the finance and risk domains;
• Previous experience in working in a matrix structure, demonstrating the ability to balance product ownership with delivery capacity and priorities;
• Problem-solving, decision-making and prioritisation skills, with the ability to quickly prioritise across multiple tasks;
• Ability to influence to deliver outcomes across multiple different teams/squads and the confidence to have challenging conversations with stakeholders;
• Previous experience in working in Agile, using Jira and/or Confluence;
• Experience / exposure using SQL, Ab Initio or equivalent data software is preferable;
• A certificate in project manager, product ownership or scrum mastering

If this is your next challenge, APPLY NOW!

Who are we?

Job Description

Equinix is the world’s digital infrastructure company, operating 240+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.

We are a fast-growing global company with 20 years of continuous growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of 10,000+ companies, including 2,100 networks and 3,000+ cloud and IT service providers in 32 countries spanning six continents.

Joining our operations team means that you will be at the forefront of all we do, working on critical facilities infrastructure and customer facing projects as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success.

Job Summary

SY9 is Equinix Australia’s first HyperScale data center and as the current team move towards our customer arriving onsite from June, we are looking to recruit a Critical Facilities Specialist with extensive Controls and building systems technical knowledge.

The successful applicant will have complete knowledge and full understanding of principles and practices across relevant systems with an ability to be the Subject Matter Expert in one or more of the disciplines. Overseeing and undertaking ongoing site maintenance, they will assess unusual circumstances and use sophisticated analytical and problem-solving techniques to identify root cause.

Whilst a strong data center operations background is required, the Critical Facilities teams operate in unison and across disciplines, so a sound broad engineering understanding is desirable also. Those at Specialist level are encouraged to resolve and assesses a wide range of issues in creative ways and suggest variations in approach.

The position is for the fully qualified, expert professional who will be a lead engineer onsite at SY9. Our team will consist of engineers from Graduates through to seniors and the ideal candidate will be someone who can share their knowledge and expertise with the team and help to develop your colleagues around you.

Responsibilities

• Technical Support - Responsible for technical niche repairs on mission-critical data center systems requiring sophisticated analytical problem solving techniques to identify cause
• Reporting - Reviews specialized contractual reports and activities
• Site Maintenance - Oversees the site maintenance and upkeep of Data center infrastructures according to Equinix global standards
• Assess Adherence to Policy - Ensures all repairs performed on all Data center infrastructure are according to the manufacturer’s guidelines and standard methodologies
• Complexity & Problem Solving - Aids in root cause analysis and in repair of specialized failed critical components. Devises solutions based on limited information and precedent and adapts existing approaches to resolve issues. Uses evaluation, judgment, and interpretation to select right course of action. Your work will be conducted independently and is reviewed at critical points only
• Collaboration & Interaction - Liaises with design stakeholders on design changes. Enhances relationships and networks with senior internal/external partners who are not familiar with the subject matter often requiring persuasion. Adapts style to different audiences. and often advises others on difficult matters. Supports, Mentoring and development of Critical Facilities Engineers
• Design - Validates design criteria for new principal mechanical installations (e.g. Air Handling Unit upgrade)

Qualifications

• 5+ years of related experience in a Mission Critical role
• Bachelor’s degree or Trade Certification in relevant field

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.