We are seeking a skilled Test Manager to lead the development and execution of comprehensive testing strategies for complex IT systems. In this essential role, you will be responsible for ensuring the highest quality of our software solutions through effective testing practices. The ideal candidate will possess a strong understanding of both manual and automated testing methodologies and tools, enabling you to design robust testing frameworks that align with project objectives. You will collaborate closely with development teams to establish testing protocols, oversee test execution, and manage defect resolution processes. Your leadership will be critical in fostering a culture of quality assurance across the organisation. If you have a proven track record in test management and a passion for delivering exceptional software, we invite you to join our team and help us enhance our IT systems' reliability and performance.

Key Responsibilities:

• Develop and execute test strategies and plans for various IT projects.
• Lead a team of testers to ensure the quality and integrity of delivered systems.
• Ensure test coverage across different platforms and integration points.

Qualifications:

• 5+ years of experience in software testing, with at least 2 years in a management role.
• Experience with automated testing tools and frameworks.
• Strong knowledge of software development lifecycles.

We are looking for a dedicated Configuration Manager to maintain and oversee configuration management processes for our IT systems. In this critical role, you will be responsible for managing software versions and deployments while ensuring system integrity and traceability throughout the development lifecycle. The ideal candidate will have strong experience in configuration management practices, with a focus on establishing and maintaining clear documentation and control mechanisms for software releases. You will work closely with development and operations teams to implement effective version control strategies, monitor system configurations, and ensure compliance with industry standards. Your expertise will be vital in supporting our commitment to delivering high-quality IT solutions. If you have a passion for configuration management and a proven ability to enhance system processes, we encourage you to apply and contribute to our team's success.

Key Responsibilities:

• Manage the configuration of system software and hardware across various projects.
• Ensure that all configuration changes are well-documented and traceable.
• Work with project teams to implement configuration changes as needed.

Qualifications:

• 4+ years of experience in configuration management or related roles.
• Expertise with tools like Ansible, Puppet, Chef, or similar.
• Strong understanding of version control systems (Git, SVN).

Join Naked Wines as a Wine Operations Manager!

Naked Wines is at the forefront of the wine industry, bridging the gap between passionate winemakers and enthusiastic wine drinkers. As our Wine Operations Manager, you'll play a pivotal role in ensuring the seamless flow of operations that support our mission to provide outstanding wines at fair prices.

Your leadership will help manage the logistics of wine production, from vineyard management to bottle delivery, ensuring our Angels receive the best wines possible. This position offers a fantastic opportunity to make a significant impact in a vibrant, entrepreneurial culture.

Your Purpose:

You will oversee the day-to-day operations related to wine production, quality control, and supply chain management. Your efforts will ensure that our products meet Naked Wines' high standards, delighting our customers and supporting our winemakers. This will be a 9 month Maternity Leave contract with a preferred start date of February 2025.

The essence of this role is communication with and support for our Winemakers and the administration of wine operations. This role reports directly into the Head of Wine.

Supplier communication and Operations

• Day to day relationships with winemakers, supporting on winemaker portal & enablers. Be the main point of day to day contact for the winemakers for queries and system support 
• Assisting Winemaker’s with ongoing queries around purchase orders, samples, delivery changes.
• Managing Wine Production schedule; Confirming bottling schedules,  following up samples for tasting and photography, following up product files for system sign off. Sending sample approval & volume approval to winemakers to pass onto ops for shipment
• PO ReApprovals/Approvals in Global; Weekly session with MD in explaining reasoning behind reapprovals requested to ensure PO is moved to approval status for payment to supplier in time
• Work cross functionally internally to make sure everyone is informed about key winemaker and product updates
• New Wine Notifications; Weekly (or as required) templated email to winemakers outlining new wine going live date to encourage posting to Angels on Wall and socials about the release
• Co Marketing program: Monthly creation, reporting, contacting on program requirements to winemakers to ensure PO is moved to approval status for payment to supplier in time
• Management of Winemaker Help Desk: Help Hub by keeping it up to date with SOPs, contact and team information

QA Process Support, Wine Time and other wine projects

• QA Tasting support: Sorting samples, filling WQB&T, sending approvals.
• Ordering secondary QA Wines (Low BIA) sorting and scheduling for head of wine 
• Assist Head of Wine in creating Fine Wine Club Packs & Christmas Collection
• Selection of Wines/Winemakers for annual tasting tour and main point of communication to Winemakers. Supporting team in organisation of the tour

• Wine Time: Scheduling, ordering, set up, running and post wine time quiz

Internal Stakeholders

• Reporting directly to the Head of Wine, this role provides a support function.
• Working closely with Wine Planning/Logistics to ensure efficient flow of product
• Working closely with the Merchandising and Marketing team to enable timely promotions of wine and winemakers.

Strong commercial / analytical skills

• Analyse pricing benchmarks and create reporting
• Prepare for, participate in and document commercial agreements and conversations.
• Manages Wine Tender processes
• Work across the winemaker portfolio to unlock collective buying opportunities  & guide winemakers along the journey
• Engage winemakers bi-annually to review portfolio performance, flag risks and provide best practice recommendations
• Supports the Annual Buy Plan Administration
• Able to implement and optimise processes

Wine Industry Experience regarded  

• Passionate about wine 
• WSET 2 minimum or relevant wine QA experience 

• Confident in industry / relationships / knowledge - local Australian wine- buying (and growers) 
• Knows industry well enough to be credible, confident BUT open to looking at new ways & more collaborative approaches.

• Attractive Salary Package
• Opportunity to work with the wider global wine team
• A regular wine allowance
• Weekly wine tastings
• Opportunities to meet the winemakers AND to travel to vineyards

• Job Title: Key Account Manager (SAAS/Software Solutions) 
• Location: Adelaide, Australia 
  

Job Responsibilities:

• Business Development: Analyze account potential to develop new business; initiate, develop, and close sales; recommend new applications and sales strategies.
• Account Analysis: Identify potential in accounts by studying current business, evaluating additional needs, and analyzing opportunities.
• Customer Relationship Management: Serve as the primary point of contact for all customer account management matters. Ensure the timely and successful delivery of solutions according to customer needs and objectives. 
• Internal Coordination: Collaborate with the Internal Support team to deliver the right solutions to customers on time. 
• Client Support: Assist with challenging client requests or issue escalations as necessary. 
• Sales Process Initiation: Build relationships to initiate the sales process; qualify potential leads and schedule appointments. 
• Growth Opportunity Collaboration: Work with the sales team to identify growth opportunities within the territory. 
• Client Development: Develop new business with existing clients and identify areas for improvement to meet sales targets.
• Metrics Forecasting: Forecast and track key account metrics, such as quarterly sales results and annual forecasts.
• Reporting: Prepare reports on account status. 
• Monthly Client Engagement: Engage with key accounts monthly to understand usage patterns, provide usage recommendations, and suggest additional applications if needed.
• Contract Negotiation: Negotiate contracts and close agreements to maximize profits. 
• Relationship Building: Build and maintain strong, long-lasting client relationships. 
• Sales Development:  Present initial proposals, explain product and service enhancements, and introduce new products and services. 
• Trusted Advisor Role: Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors. 
• Progress Communication: Clearly communicate the progress of monthly and quarterly initiatives to the reporting manager.
• Sales Strategy Contribution: Contribute to sales strategies by evaluating current product results, identifying needs, and monitoring competitive products.

Preferences:

• 3-5 years of experience in sales/account management roles.
• Australian National. (A Must)
• Deep understanding of B2B SAAS products.

• Salary Range: AUD 110K Base, Rough OTE: 140 - 150K 
• Work Location: Adelaide (Hybrid)