The Opportunity

At OES, our Sales Consultants work on behalf of our University partners, working on warm leads from potential students looking to further their higher education. Day-to-day you will have meaningful, consultative conversations to guide your customer into an appropriate higher education course. Each sale you make means you’ve helped someone better their life through education – it’s a true feelgood.

What’s in it for you?

Along with joining a passionate, energetic and highly skilled team, this role will allow you to gain exposure to many growth and development opportunities. OES offers a hybrid, flexible approach to work, where we work 2-3 days from our state-of-the-art Cremorne office, and the rest from home (or wherever you choose!). Breakfast, snacks, table tennis, Nintendo Switch are all available in the office, as well as an in-house massage therapist and weekly staff drinks. Ultimately, you will be joining a values-driven, collaborative business where your creativity and innovation will be nurtured and celebrated.

OTE Package

As a guide, below is the average package that a new starter would expect to achieve. The amazing part is that you dictate your commissions as they’re uncapped. Remember the package below is the average but others are earning much more. How much could you achieve?

• A starting salary of between $62,000 + super
• $8,500 pa average commissions
• $2,900 average company bonus

In Addition

• Base salary and Superannuation are guaranteed and not tied to sales results
• Commission earnings are uncapped and directly tied to your individual sales results and the above figure is an average, so you can earn even more

About You

• Outbound sales contact centre experience is highly regarded, as is any other sales experience
• Have worked with KPIs
• Strong written and verbal communication skills
• Thrive on closing a sale and making an impact on people’s lives

About OES

OES is a vibrant and values led organisation, and we are passionate about enhancing lives through education. We work with university partners, training institutes, and professional bodies worldwide, to develop and enable immersive and engaging learning experiences. We empower our teams to be student focused, innovative and embrace change with a growth mindset to ensure we achieve our vision of being the world’s most impactful enabler of education. We encourage our people to grow and develop through teamwork and a diverse range of projects, programs and challenging work. We trust our people to deliver, so when you work with OES, you will join a team who are empowered to impact every day.

If this role is of interest, please apply now with your updated CV.

We’re looking for a Strategic Product Consultant to support the ANZ team. In this role, you’ll leverage your consultative mindset, knowledge of the construction industry and Procore’s software platform to provide our customers with best practices for adopting and utilising the Procore platform. You’ll partner with Implementation Project and Customer Success Managers to supplement customer training with industry technical knowledge of cloud-based software and Procore platform expertise. In addition, you will also collaborate with industry stakeholders to identify issues and industry needs while working with the Product and Marketing departments to innovate upon our software offering, improve customer utilisation, and communicate enhancements to the industry. Successful candidates are curious and passionate technology enthusiasts and promoters of modernising the construction industry through technological advancement.

This position reports to the Senior Manager, Strategic Product Consultants, APAC and is based in our Sydney office. We’re looking for someone to join us immediately.

What you’ll do:

• Work with Implementation Project Managers to develop customers into Procore experts and evangelists through training and consultation.
• Conduct group training webinars and in-person sessions to educate customers on Procore tools.
• Leverage knowledge of the construction industry to improve customer business processes in Procore and across the customer’s entire organisation.
• Leverage knowledge of the Procore platform to consult and create solutions that meet customer requirements.
• Provide the highest level of service and education to Procore’s customers through clear and effective communication.
• Foster a positive team culture by onboarding, training, and mentoring team members.
• Collaborate with all levels of the Procore organisation to develop best practices and drive Procore’s evolution as a market leader.
• Leverage industry knowledge and collaborate with industry stakeholders to identify local needs within the Procore Platform while working with Product and Marketing to innovate upon our offering, communicate enhancements and improve customer utilisation.
• Develop a mastery of Procore’s product offerings, business model, services, emerging technologies, and Customer Success best practices.
• Up to 30% travel to customer sites (may include domestic and international), industry events, and other Procore offices.

What we’re looking for: 

• Construction industry professionals with 5+ years of experience looking to transition into a fast-paced software training and advisory role.
• Construction industry professionals with a curious mindset who are passionate about driving industry change through technology. 
• Previous experience as Contracts Administrator, Project Engineer, Assistant Project Manager, Project Manager or similar with direct industry experience.
• Experience with end to end construction lifecycle incl. Project Management principles incl. Document Management/Control, Communication Management, Quality and Safety Management. 
• Experience with procurement, schedule/program, and construction financials incl. managing contracts, budget, retention, progress claims and variations. 
• Experience with take-offs, estimates/proposals, tender/bid management and tender/bid levelling, and buyout and contract negotiations.
• Experience with contracts (lump/stipulated sum, cost plus, and guaranteed maximum price - GMP, Design and Construct - D&C), variations, and invoicing with architects, engineers, head contractors, subcontractors, and/or vendors.
• Experience using Procore preferred

Our team is searching for a Customer Relationship Consultant who is passionate about delivering exceptional service and fostering meaningful relationships with our valued clients.

Who we are:
As a proud not for profit organisation since 1922, Respect Aged Care serves older residents through our high standard of care and community. Our focus is on giving back to older adults by fostering communities of belonging. Headquartered on the northwest coast of Tasmania, our philosophy is: Everyone deserves the right to a life well-lived, with dignity and respect.

Our organisation is constantly growing, with many homes and thousands of residents and employees across Victoria, New south Wales and Tasmania. Respect also has home care services in multiple states, and more than 700 units in different retirement villages and independent living communities.

The position:

The Customer Relationship Consultant is a pivotal role for Costa House, Lara in Victoria, allowing you to make a meaningful impact on the lives of our residents in this picturesque region. We're seeking a results-driven professional to guide families through the journey to aged care, providing expert advice and ensuring a seamless transition. Experience in aged care is not essential, as we provide support and training to help you gain the required industry knowledge

In this role, you will connect with potential residents, their families, and external referrers, and offer empathy and support throughout the customer journey. The role will actively seek to achieve agreed occupancy rates and implement strategies to improve customer and referrer engagement.

Key Duties & Responsibilities:

• Implementing sales plan initiatives.
• Complying with the agreed customer sales method and admission sales process to achieve a great client experience.
• Travel to locations suitable to the client for meetings and presentations for prospective resident.
• Managing channel relationships to ensure Respect obtains more than its fair share of leads.
• Intercept and manage all inbound respite and permanent leads from prospective residents and family members including providing prospective residents with tours of our facilities.
• Ensure and monitor, that all prospects/leads are effectively communicated and responded to in a timely manner.
• Record and manage all prospective leads on our CRM database.
• Ensure that prospective leads are given the necessary information package and that the information within the package is both current and explained clearly in a professional manner.
• Ensure the highest standard of professional self-presentation is maintained to project a positive image at all times of Respect.
• Willingness to meet with prospective clients /representatives out of normal business hours if required.
• Initial data entry of client details into the CRM database for ease of tracking and reporting.
• Prepare and supply all residential permanent agreements/documentation to clients prior to the admission date.

Essential:

• Demonstrated successful sales and marketing experience/skills.
• Demonstrated ability in the application of advanced administrative procedures.
• Ability to understand basic analysis techniques.
• Advanced word processing operation skills.
• Good verbal and written communication skills and the ability to empathise with prospective residents and family members.
• Demonstrated understanding of continuous quality improvement principles.
• Demonstrated ability to undertake work of a confidential nature.
• A current drivers license without restriction.
• Current National Police Certificate (or ability to acquire).

To be considered for employment with Respect, each candidate must satisfy the legislative requirements of Aged Care Worker Screening to ensure suitability to work in the aged care industry.

• Competitive salary and entitlements.
• Pay incentives including not-for-profit salary packaging.
• Meaningful work in a purpose-driven organisation.
• A healthy and positive workplace culture.
• Learning, development, and growth opportunities.

Our purpose:

To care for the elderly in our communities in an environment of respect, value, and belonging.

Our Values:
Respect - Treat all people with fairness and dignity
Care -  Look after and protect the elderly, and each other
Teamwork -  Encourage, cooperate, and build trust
Courage -  Do the right thing, even when it’s difficult
Integrity -  Be open, honest, and trustworthy
Innovation -  Think differently to solve problems.
Excellence -  Drive quality to continuously improve.

LegalVision is a market disruptor in the commercial legal services industry. Our mission is to power the success of every business by delivering legal support that is proactive, affordable and commercial, and the key way we do this is through our industry-first legal services membership.

We have assisted over 200,000 businesses across New Zealand, Australia and the UK, and we’re just scratching the surface. We were named Law Firm of the Year at the 2021 and 2022 Australasian Law Awards, and a 5 Star Employer of Choice by Australasian Lawyer in 2023.

The Opportunity

An exciting opportunity has arisen for a Talent Acquisition Consultant to join us for 12 months as a parental leave cover, with the opportunity to extend based on business needs. 

You will be responsible for end to end recruitment as well as onboarding for all teams across the business. From drafting advertisements, to interviewing and preparing for your new hire’s first day, you will play a critical role in identifying, engaging and nurturing the best talent for LegalVision.

This role will support our whole business across Australia, New Zealand and the UK. The bulk of the recruitment we do is in Australia, however our UK office is growing quickly! As such, the successful candidate needs to have the flexibility to occasionally conduct phone screens during UK hours (usually between 7-9am UK time, which can range from 4-8pm Sydney time, depending on the time of year). 

This role is ideal for a recruiter with experience working in a high volume environment. Take the experience you’ve gained to date and propel your growth in this fast paced, autonomous role where you will see the impact of your hard work every single day. There’s never been a more exciting time to join the LV team!

Your Responsibilities

Recruitment:

• Work with team leaders and our Head of Finance to determine hiring needs across the business (this will include both newly created roles as well as replacements).
• Prepare job advertisements and post via our ATS (Workable) and directly to jobs boards as required.
• Review applications and phone screen shortlisted candidates.
• Arrange interviews (both online and in person) and written exercises.
• Extend offers to successful candidates, including preparing and sending employment contracts.
• Provide feedback to unsuccessful candidates.
• Headhunt candidates on LinkedIn.
• Conduct market research to determine appropriate salaries and recruitment strategies.

Onboarding:

• Communicate with new hires in the lead up to their first day.
• Arrange tech provisioning.
• Work with hiring managers to organise inductions.
• Check in with new hires once they’re onboard to see how they’re settling in.

The Ideal Candidate

• You have 2-4 years’ in-house or agency recruitment experience in a fast paced environment. Prior experience working in professional services and/or graduate recruitment will be highly valued.
• You’re confident to operate in a stand-alone role and are excited to embrace the challenges and opportunities that will come your way.
• You genuinely love recruitment and are committed to thinking about ways to improve the candidate experience and our internal processes.
• You’re a brilliant communicator and find it easy to build rapport with people from all walks of life.
• You’re a fast learner, a quick thinker and an efficient worker.

Benefits

• Fast-paced environment with exciting growth opportunities for high performers.
• Talented and energetic teammates across the UK, Australia and New Zealand.
• Up to 25 days annual leave per year, plus paid birthday leave, and volunteering leave.
• Annual budget to spend on external learning and development.
• Relaxed office environment in Surry Hills just minutes from Central Station, plus flexible remote work options.

How to Apply

If this role sounds exciting, we’d love to hear from you. Apply today!

Applications will be reviewed on a rolling basis, so you’re encouraged to apply early to avoid missing out.

A note to agencies: we’re all over this role, so there’s no need for you to get in touch. LegalVision does not accept unsolicited CVs or responsibility for any fees related to unsolicited CVs. Thanks!

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Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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