ServiceNow is seeking a Senior Advisory Solution Consultant to provide technical sales expertise and partner with a key customer in the banking industry. You will offer product and solution advice during sales pursuits, utilizing world-class technical pre-sales consulting techniques to demonstrate the power, flexibility, and ease of use of the ServiceNow platform.

What You Get to Do in This Role

As a Senior Solution Consultant, you will serve as a technical expert, skilled in positioning and delivering product-specific solutions during sales cycles, while achieving quarterly and annual sales goals for an assigned territory.

• Understand the business and technical challenges addressed by ServiceNow solutions, including regulations, business drivers, evolving needs, and security considerations.
• Collaborate routinely with C-suite executives.
• Conduct customer interviews, both in-person and remotely, to uncover technology and business needs.
• Support sales teams in qualifying enterprise customer needs.
• Lead discussions to define customers' business objectives that ServiceNow can address, focusing on value rather than product features.
• Provide mentorship and training to colleagues.
• Support and occasionally lead regional marketing events such as user conferences, trade shows, and webinars.
• Deliver tailored product demonstrations for prospects and customers, onsite or via video conference.
• Develop demo scripts, scenarios, and maintain demonstration environments.
• Act as a consultative guide by offering best practices for designing solutions using the ServiceNow platform.
• Respond to Requests for Information (RFIs) and Requests for Proposals (RFPs).
• Stay current on product releases and competitive analyses to effectively position ServiceNow solutions.
• Partner with Sales and Professional Services teams to ensure smooth customer transitions during deployments.
• Represent ServiceNow as a subject matter expert at executive briefings and marketing events.

We are looking for a Technical Consultant to join Experian's Decision Analytics business. The Technical Consultant meaningfully contributes in implementing solutions that deliver business benefits for our customers.

Experian Decision Analytics helps client achieve and sustain significant growth. We do this by allowing clients to make analytics-based customer decisions that support their strategic goals.

What you'll need to bring to the party

• 5years of experience in running workshops, demonstrations and customer training
• 5years of experience of providing successful solutions to customer problems in the collections industry
• A teamwork focus, with a flexible, analytical and logical thinking approach
• Experienced in building solid long-term relationships with customers

What you'll be doing- Reporting to the Head of Solutions

• You will support the Collections business workshops and requirements definition through to approval
• Facilitate technical Workshops and requirements definition through to approval
• Design of solution architecture and integration specifications following industry standards
• Development of interfaces and custom modules
• 3years of Experience working in an Agile environment
• Assist Project Managers on assessing and planning project workload
• Accountable for the quality of the project deliverables
• Assist pre-sales with client-facing technical presentations and workshops

Base + Commissions paid monthly. Top Performers on 100k plus!

Seeking OUTBOUND call centre sales superstars! 

Working within the Lifebroker business unit through our General Advice model, we provide the information & comparisons necessary for our customers to make an informed decision to solve their insurance needs.

Offering a range of products across 5 of Australia’s top insurers, there’s always something to suit everyone.

Key Responsibilities: 

• Working within the Outbound sales team to achieve monthly sales targets.
• Facilitate phone & online enquiries, providing a positive experience for all.
• Contact, guide customers through their life insurance options with expertise. 
• Educate clients about the available insurance products, to help each client gain a full understanding of their options.
• Responsible to achieve monthly targets. 
• Maintain accurate records, documentation, and generation of quotes.
• Collaborate effectively with your team & other departments so clients experience an efficient and accurate application process.

About Us

The Missing Link has been operating in Australia for over 27 years, helping businesses achieve their goals through IT transformation with our core offerings; IT & Cloud, Cyber Security and Automation.

Today, The Missing Link is one of the most awarded IT companies in Australia – recognised mainly for our people and processes. With over 190+ staff and 25+ different countries represented in our business, we’ve cultivated a respectful and positive workplace where everyone feels valued, respected and empowered. We pride ourselves on our training and development that ensures our staff can grow their careers alongside our growing business.

Our people are our difference, and we are always looking for amazing talent to join our team. If you’re looking for a highly successful, inclusive and fast-growing workplace, we’d like to talk to you.

The Role

The Missing Link is seeking an experienced Technical Consultant to join our friendly, collaborative and supportive IT Solutions Team.

As Technical Consultant, you will play a crucial role in managing and delivering IT projects that align with the strategic goals of our diverse client base. You will work closely with cross-functional teams to ensure projects are completed on time, within scope, and within budget. Your expertise will be essential in guiding project teams, managing stakeholders, and ensuring the successful implementation of IT solutions.

Responsibilities

Working with the Project team to deliver projects adhering to project methodologies and frameworks, you will:

• Lead and manage IT projects from initiation to completion.
• Develop project plans, timelines, and budgets.
• Coordinate with internal and external stakeholders to ensure project objectives are met.
• Identify and mitigate project risks and issues.
• Provide regular project updates to senior management and stakeholders.
• Ensure compliance with industry standards and best practices.
• Conduct post-project evaluations and provide recommendations for future improvements.

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• 3 Years + experience in project delivery or professional services organisations (preferably MSP)
• Proven ability in deploying architecture based on Solutions Architect designs
• Previous experience working within a PMO (Project Management) team and experience in Pre-Sales activities
• Implementation knowledge on Microsoft M365 and Entra ID services ranging from Intune (AutoPilot), Exchange Online, SharePoint, Conditional Access
• Implementation knowledge with vendors such as Veeam, Mimecast, Dell, VMware
• Strong understanding of project management methodologies and tools.
• Ability to manage multiple projects simultaneously.
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills with the ability to liaise with all levels of stakeholders
• Previous defence force experience is desirable

What We Offer:

• Competitive salary and benefits package.

• Opportunity to work with a talented and passionate team.
• Professional development and growth opportunities.
• Flexible working arrangements.

• Supportive, collaborative and respectful environment