Number of Positions Available:




































1





































ABOUT US
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities.  We believe in doing good that transforms lives and futures for the better.  It is this




































... Click here to view more detail / apply for Specialist Youth FDV Practitioner

Posted: 27/11/


11/12/

Job Type: Fixed-Term Part-Time

Location: All Perth WA

Job Category: Community Services and Development


A little about us:
EverAbility Group have a long and proud history of providing services for people with disabilities across Western Australia and Tasmania.  Together, our team of nearly 200 staff and over 500 volunteers support our growing group of diverse services. This opens up a world of possibilities for our clients and also opens up a host of career opportunities for you!
Our growing family of services at EverAbility Group include:
VisAbility  - our specialised service supporting people with blindness or vision impairment.
Guide Dogs WA and Guide Dogs Tasmania   our iconic service raising and training life changing assistance dogs.
Kites Childrens Therapy   our early intervention support, advice and solutions service transforming the lives

... Click here to view more detail / apply for Orientation and Mobility Specialist

About the role

As the Injury Management Consultant you will play a vital role in the success of the Regional WorkFocus team by managing some of our largest customers. Drawing upon your extensive experience and strong profile within the industry, you will deliver services and implement Service Agreements with key customers requiring a specific focus as per business unit needs.   

As a valued team member, your responsibilities will include:

• Maintain quality across customer as per SLA requirements in regard to rates, costs and durations
• Implement services as per Customer SLAs
• Coach team member to undertake work in accordance with customer requirements
• Complete internal and external customer critical case reviews to drive strategy and good rehab on all claims
• Represent WFA at public forums and on various committees as required

Ariato Technologies is committed to providing cutting-edge cybersecurity solutions to protect our clients' digital assets. We are currently looking for a skilled ICT Security Specialist to join our growing team.
Key Responsibilities:
• Analyze and understand client requirements related to cybersecurity.
• Design, plan, and enhance Cyber Security SOC (Security Operation Center) solutions tailored to customer needs.
• Facilitate client meetings to discuss cybersecurity objectives, present solutions, and conduct comprehensive reviews.
• Actively support clients during security incidents, participating in remediation efforts to minimize damage and restore operations.
• Implement alerting mechanisms and proactive monitoring techniques to identify potential issues before they impact systems.
• Research, test, and validate innovative cybersecurity solutions to provide clients with advanced protection against emerging threats.
• Plan, lead, execute, and complete assigned projects within established timelines.
• Prioritize client satisfaction throughout the project lifecycle to ensure successful delivery and foster long-term partnerships.
• Mentor and guide team members in resolving escalated cases, promoting a culture of continuous learning.
• Design, deploy, and implement Avaya and Cisco unified communication, collaboration, and contact center solutions.
Technical Requirements:
• Minimum of 5 years’ experience in designing and delivering cyber-security solutions, including SIEM, EDR, XSOAR, and PAM.
• Experience implementing Splunk SIEM solutions and integrating endpoint security with CrowdStrike Falcon EDR.
• Proficient in designing and installing Cortex XSOAR Palo Alto Solutions and integrating CyberArk PAM solutions within enterprise environments.
• Previous consulting and design experience is essential.
• Experience in designing and implementing unified communication and contact center solutions using Avaya and Cisco technologies.
• Strong understanding of NIST, ISO 27001, and Essential 8.
• Knowledge and implementation experience with technologies such as Splunk Security Information and Event Monitoring, Cortex SOAR/XSOAR, and CyberArk PAM.
• Industry certifications (CISM, CISA, Splunk, etc.) are required.
What We Offer:
• Competitive salary within the range of $75,000 - $95,000.
• Opportunities for professional development and career advancement.
• A collaborative and supportive work environment.

The company:
Polyglot Group is partnering with a global Engineering company, known for its involvement with major civil infrastructure projects around the world. They are looking for an experienced Civil Engineer to join their engineering team.

Responsibilities:
• Act as the primary technical liaison.
• Coordinate design activities with the production centres.
• Lead the design efforts for tunnel engineering, focusing on power waterways, access tunnels, and surge shafts, using both Tunnel-Boring-Machine and Drill & Blast techniques.
• Offer expert advice on civil and structural engineering to design teams.
• Represent DJV in technical discussions related to tunnel and underground works at project and site meetings with different stakeholders.
• Review and ensure the quality of tunnel designs from the company’s production centres.

Qualifications:
• Bachelor’s or Master’s Degree in Civil Engineering or a related field.
• Professional Engineer (PE) License or equivalent certification.
• Minimum of 5-10 years of experience in tunnel engineering and design.
• Experience with Tunnel-Boring-Machine (TBM) and Drill & Blast methods.
• Familiarity with relevant engineering software (e.g., AutoCAD, Civil 3D, PLAXIS).

Required Skills:
• Strong knowledge of tunnel design principles, construction methods, and industry standards.
• Ability to manage multiple projects, coordinate with various stakeholders, and meet deadlines.
• Proficiency in analysing complex engineering problems and developing effective solutions.
• Excellent verbal and written communication skills for liaising with clients, contractors, and team members.
• Ability to work effectively in a multidisciplinary team environment.
• High level of accuracy and attention to detail in design and documentation.

Pay range: $150K to $170K

Job # L3VYV6VV

Randstad has been given the exclusive opportunity to recruit for a new role of a Quality Assurance, Validation Specialist for our Pharmaceutical Clients based in Central Melbourne.
Reporting to the Quality Assurance Operations Senior Manager, this opportunity will give you the chance to join a well established pharmaceutical brand assisting with compliance with process, utilities, equipment and computer system validation. This role will play a pivotal role in the quality team, and has the potential for growth opportunities in future!
ABOUT THE ROLE

Monitor and validate critical control points to ensure compliance with quality standards.
Quality Validation representative or site project execution for the oversight for the commissioning, qualification and validation of new manufacturing equipment, rooms, utilities, automation, computer systems, cleaning validation program and laboratory.
Evaluate and approve qualification and validation documentation such as risk assessments, protocols, reports.
Ensuring compliance with quality procedures.
Participate in cross functional meetings for planning and discussing changes to be commissioned, qualified, validated of equipment/facilities/utilities.
Ensure a strong partnership with cross function teams such as Commissioning Qualification Validation (CQV) team, Facility engineers, vendors and project Automation representatives to problem solve.
Review, evaluate and approve deviation, discrepancy and changes control that occurred throughout qualification/validation of equipment/systems in area of responsibility.


WHAT YOU WILL BRING

Ideally 2-5 years of experience in a similar role - Preferably in Validation.
Minimum education requirement is a Bachelor's degree, preferably in Sciences or Engineering with
Working knowledge of QA principles, knowledge of cGMPs, validation principles, industry practices, and ability to apply these to GMP operations.
Demonstrated strong ability in problem solving, ability to effectively interact with all levels of personnel in the organisation.
Demonstrable experience with Change Control, Deviation Management and Risk management Quality Systems.

Sound like the perfect fit for you? Directly apply now or contact Alessandra by email - [email protected] for more details
I'm looking forward to hearing from you!

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Please click here to apply.

Part of the Accent Group portfolio of brands, we are pleased to be opening brand new stores for UGG ! Bold, provocative, and authentic, UGG is a purpose-driven brand for those who refuse to be defined by convention. We empower bold self-expression through provocative fashion and extreme comfort.  We have evolved from a single, iconic silhouette to a global lifestyle brand with far-reaching influence on culture, fashion, and design.


Why work at Accent Group?

Generous Team Member Discounts off all Accent Group brands!
Access to discounted Gym Memberships & Healthcare
Access to our Supportive Employee Assistance Program
Paid Parental Leave and many more!

About the Role: 
We have an exciting full-time role available for a Marketing Specialist to join our UGG team in Waterloo Sydney, NSW! Reporting to the Head of Marketing APD Brands, you will be responsible
... Click here to view more detail / apply for Marketing Specialist ? UGG

About the Company
Join one of Australias leading privately-owned International Freight Forwarders, renowned for professionalism, innovation, and success. With a diverse portfolio of business units, this organization offers a dynamic, stable, and prosperous environment where your expertise will be valued and your career will thrive.
About the Role
They are seeking a skilled and results-driven Procurement Manager to take the lead in managing our procurement function, with a particular focus on the Ocean Freight product. In this pivotal role, you will leverage your expertise to build strong carrier relationships, negotiate and maintain competitive rates, and collaborate seamlessly across internal teams to support business goals.
Key Responsibilities

Drive tender management processes for clients.
Negotiate competitive ocean freight rates for FAK, corporate accounts, and client portfolios.
Cultivate and maintain strategic relationships with carriers and suppliers, ensuring alignment with the Procurement Plan.
Provide

... Click here to view more detail / apply for Procurement Specialist | Freight Forwarding

As an Injury Management Specialist you will play a vital role in the recovery and rehabilitation of workers from our largest customers. Drawing upon your extensive experience and strong profile within the industry, you will deliver specialist services and strategic initiatives to deliver optimal health and return to work outcomes.   

As a valued team member, your responsibilities will include:

• Maintain quality across customer as per SLA requirements in regard to rates, costs and durations
• Implement services as per Customer SLAs
• Coach team member to undertake work in accordance with customer requirements
• Complete internal and external customer critical case reviews to drive strategy and good rehab on all claims
• Represent WFA at public forums and on various committees as required

Thorough training program to kickstart your banking career???




Access to extensive employee benefits & discounts??




Be part of a collaborative and high-performing culture??



25hrs per week: Monday to Friday 11 -4pm



Do work that matters    



As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. We?ve been serving our local communities for over 100 years, with market-leading products, services and technology.   


What we do has real impact at all stages of people?s lives, from opening their first account, saving for a holiday, buying their first home, or planning for retirement. Working with us in RBS means you?ll positively impact our customers? lives,

... Click here to view more detail / apply for Customer Banking Specialist Goodna

Your new company Leading Fintec proud to be disruptors in the industry, based in the CBD looking for a customer service specialist to join the team! Your new role

Answering escalated customer queries, solve problems and close requests.
Follow up non-transacting customers, answer concerns and get customers transacting as soon as possible
Manage any settlement issues, follow up queries and resolve queries in an efficient and timely fashion
Manage all Change of Ownership requests.
Help customers understand the products/solutions available
Manage change of bank accounts, addresses, and other service requests and changes

What you'll need to succeed


Previous call centre experience (preferably within financial services)

Exceptional communication skills and an engaging phone manner

Be action-oriented, drive for results and success


Lead with authenticity, energy and show resilience



What you'll get in return


$65k plus superannuation


Located in the Sydney CBD


Comprehensive training and opportunities for professional growth


Supportive and collaborative team culture.

Vibrant, thriving culture with like-minded values and a passion to put customers first

What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to [email protected] If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Please click here to apply.

01st November,
About our Client: Operating locally for over 15 years, ABA Trades Group is a well-established, family-owned, maintenance trade business based in Stepney. Providing exceptional services and products across the Adelaide metro area, they take pride in the commitment to staff, providing them with training to ensure that they have the best tradespeople in the industry.   At ABA Trades Group their main focus is Culture. They have a strong and close team that support one another and help lift others that need assistance. They believe if you can make your environment fun and exciting you will believe in their purpose and mission and help them achieve their goals.   Why consider working for ABA?

Competitive salary package
Work-life balance and flexibility
Family business environment
Passionate, engaging, supportive, positive, energetic team (including Harley, their resident dog)
ABA is focused on culture

... Click here to view more detail / apply for Digital Marketing Specialist

Why work for Tyro
We're not just like every other bank. Tyro has always been a tech company at heart, but fostering a diverse and inclusive environment, and a passion for continuous learning has always been one of the most important parts of our company's culture.

Tyros are a highly collaborative mix of people. You will work closely with our awesome teams and individuals in engineering, product management, customer support, sales and other functions within the business. Our strong team of 600+ Tyros, just like our customers, are the lifeblood of our business. We go to great lengths to ensure a positive and enjoyable employee experience for all. Everyone is committed to delivering great outcomes for our customers, and you will have the chance to change the face of payments and commerce for Australian businesses.

Why work for Tyro
Tyro Health is on a mission to create a better healthcare system. We’re passionate about making payments and claiming easier for practitioners, insurers, software vendors and the Australians they support.

We design our solutions around the way service providers work, whether that’s from a busy practice, a patient’s home or even online – making it easy to get paid, fast.

We are committed to connecting these stakeholders to drive more efficient communication, seamless financial transactions, and greater transparency in Australian healthcare. This is the crucial role our team play in building a better health system for all Australians.

Tyros are a highly collaborative mix of people. You will work closely with our awesome teams and individuals in engineering, product management, customer support, sales and other functions within the business. Our strong team of 600+ Tyros, just like our customers, are the lifeblood of our business. We go to great lengths to ensure a positive and enjoyable employee experience for all. Everyone is committed to delivering great outcomes for our customers, and you will have the chance to change the face of payments and commerce for Australian businesses.

The Role

We currently have an exciting opportunity for a Marketing Specialist (Tyro Health) to join our fast paced and ambitious team to work on a range of exciting marketing initiatives across different channels and platforms.

Reporting into the Marketing Manager, the primary purpose of this role is to increase brand awareness, drive lead generation and accelerate conversion to application for Tyro across the Health industry vertical. A focus will be on our partnerships, through optimising and delivering against Tyro Health’s partnership marketing strategy and management, including events.

This role is critical in improving lead-nurturing and advocacy through the development of strong partner relations, as well as adding value to newly on-boarded partnerships through joint initiatives, the execution of go-to-market launch plans and value exchange programs. The Marketing Specialist will manage projects end-to-end and will work closely with the rest of the marketing team to deliver against key strategic objectives.

The Marketing Specialist will understand and represent the business unit effectively both internally and externally. Further, the role will understand the nature of the business and communicate a clear understanding of how the initiatives are aligned with Tyro’s strategic priorities.

This role is pivotal in providing guidance, develop marketing materials to assist in the attraction and conversion for Tyro's product portfolios, define the best course of action, whilst applying skills to develop collateral that resonate with target audiences and to assess risk and identify compliance with standards.

Have incorporated some of this copy.

What you'll do:

Utilise and integrate multiple advertising mediums and techniques including but not limited to digital advertising, social media, search, re-marketing, email, events, and print to deliver a seamless marketing strategy that effectively engages with new and existing customers.
Develop and execute marketing campaigns end-to-end and on budget.
Analyse data to measure the effectiveness of campaigns and identify areas for improvement.
Create content that resonates with our target audience, including blog posts, website, social media, and email newsletters.
Collaborate with the Partnerships team to deliver and optimise marketing initiatives across Tyro Health’s partner network.
Work collaboratively with internal and external stakeholders, and report on key metrics.
Collaborate with cross-functional teams to develop and execute marketing initiatives.
Stay up to date with the latest trends and technologies in marketing.
Support and coordinate internal workplace engagement activities that bring our team together.
What you'll bring:

Financial services industry experience preferred.
Events and partnerships management experience preferred.
Excellent stakeholder management and negotiation skills.
Excellent verbal and written communication skills.
Strong organisational and planning skills in a fast-paced environment.
Problem-solving approach.
Ability to build scalable solutions.
Test-and-learn approach/mentality.
Experience with platforms like Wordpress, Hubspot, Salesforce and Marketo highly regarded.
Perks and Benefits
We’ve worked hard to create an environment that’s big on diversity, inclusion, and flexibility, and one that suits the changing needs of our people?across Australia. Here are just some of the things Tyros tell us they love about working here:?

A hybrid working policy that truly enables you to live your best life

Learning and career development opportunities

16 weeks paid primary carers leave

12 weeks paid secondary carers leave

Annual team-based volunteer day

We're a social bunch, we love a?weekly team social event, snacks,?a selection of craft beer, wine and non-alcoholic beverages,?ping pong and video games

Taco Tuesdays

Mental health and wellness initiatives

Personal finance initiatives

About the Company This organisation is one of the world's largest providers of goods and services within its sector. It is a market leader around the globe and synonymous with top quality products, outstanding customer engagement and innovation of thinking throughout its procurement and supply chain function. The company is recognised as an employer of choice and heavily invests in people and processes to deliver excellent outcomes to customers, suppliers and employees alike. Are you a Procurement Coordinator, Strategic Sourcing Officer or Buyer looking to move into a Category Management role? As Procurement Category Specialist you will be responsible for a portfolio of spend categories that would include a broad variety of goods and services. Reporting to the Category Manager, this is an end-to-end role which will allow you to prepare and run sourcing events including RFQ/RFP/RFO, market review and negotiations. You will be highly analytical and use your data ... Click here to view more detail / apply for Procurement Category Specialist

APS Level 6
$91,980 - $103,765 pro rata per annum plus 15.4% Superannuation
Canberra

NHMRC is seeking an experienced and high performing candidate to fill a part-time role of a Design Specialist to drive our digital content, web publishing, and graphic design. Reporting to the Strategic Communications Manager, this role supports digital communications, manages design projects, and ensures web accessibility and consistency with NHMRC branding. Were looking for someone who is creative, with a good eye, and who takes pride in their work.  This is a non-ongoing part-time role of three days per week for 12 months with the possibility of an extension for a further six months.  About the Section  The Communications, Parliamentary and Events (CPE) team is a multidisciplinary and busy team responsible for communications strategies, stakeholder engagement, brand, external communications, publications (i.e. Annual Report, Corporate Plan), media relations, web publishing for
... Click here to view more detail / apply for Design Specialist

Starting Salary $26 ph Super | Join in an Exciting Period of Growth
Reputable Company Committed To Quality & Efficiency In Food Production
Factory Based Role in Fountaindale | Currently Trialling a 4 Day Work Week!


About The Company
Our client is a well-established, mid-sized business that imports and distributes Organic Herbs and Spices. With a strong focus on employee satisfaction, efficiency, quality and customer satisfaction, theyre excited about this next phase of growth. They import over 500 products and processes into items from suppliers around the world. Located in Fountaindale on the Central Coast, they are looking for a motivated individual to join the team!
About The Opportunity
As a Replenishment Specialist , you will play a critical role in the production team, ensuring goods are efficiently prepared for distribution.
Your


... Click here to view more detail / apply for Production / Replenishment Specialist

Posted: 08/10/


30/11/

Job Type: Permanent - Full Time

Location: Melbourne, Victoria

Job Category: Banking and Financial Services


The opportunity
Were looking for a proactive, sales oriented, broker support rock star. You will be taking charge of all facets of supporting our Brokers and BDMs. You will enjoy variety in a role that allows you to demonstrate a strong customer service ethic, provide great attention to detail, while being able to learn and thrive in a dynamic team environment. Youll work closely with our Head of Broker, BDMs and Lending specialists.
About MoneyPlace 
MoneyPlace is an award-winning consumer lender. We use an innovative risk-based pricing approach and a wide range of alternate data sources to provide fairer, better rates for borrowers. MoneyPlace was awarded and Best Personal Loan by

... Click here to view more detail / apply for Broker Support Specialist

Posting date:  19 Nov







Job requisition ID: 







Location:  Sydney, NSW, AU







Workplace Type:  Hybrid







Create impact as a Climate Analytics Specialist Join the largest general insurance group in Australia and New Zealand  YOUR ROLE Join our Corporate Affairs & Sustainability division as a Climate Analytics Specialist to support the implementation of and updates to IAGs Climate Action Plan.  In this role, you'll provide vital data-driven insights and analytical support to advance IAGs climate change efforts. Using advanced data visualisation techniques, you'll present findings clearly, enabling informed decisions




... Click here to view more detail / apply for Climate Analytics Specialist

AUSTRALIAN CITIZENSHIP REQUIRED FOR THIS POSITION: YesRELOCATION ASSISTANCE: No relocation assistance availableCLEARANCE TYPE: AU- Secret (NV1)TRAVEL: Yes, 10% of the Time
Description
We?re building a reputation as the place to be in Defence. Uniquely aligned to our nation?s strategic priorities, we are bringing to Australia leading-edge US capabilities that many can only imagine. We have an unparalleled local understanding of the needs of the ADF and an 800-strong team committed to doing the right thing for Australia and each other. No wonder we are increasingly recognised as a partner of choice for Defence, for industry and for those looking to define possible in their career.
Your Role
As the life cycle costing specialist you will:

Implement and deliver Life cycle costing and outcomes
Present and provide reports of Life cycle costing and total cost of ownership
Assist program procurement staff in the compilation,
... Click here to view more detail / apply for Life Cycle Costing Specialist

Technical Specialist Pulses & Oilseeds
Job no: Work type: Temporary full-time Location: Orange Categories: Environmental, Agriculture


Full Time, 35 hours per week
Temporary for up to four years
Primary Work Location: Orange
Professional Officer Grade 5 Salary from $139,787 per annum plus super and leave loading

Diversity and inclusion are core values of the Department of Primary Industries and Regional Development.  The Department of Primary Industries and Regional Development is a workplace where everyone is able to contribute and participate to their full potential, and we are proud to have a team that reflects the richness and complexity of the regional NSW communities we serve.
About the Role The Technical Specialist provides expert advice and lead initiatives in the NSW oilseed and pulse industries. The role will collaborate with industry stakeholders to identify

... Click here to view more detail / apply for Technical Specialist Pulses & Oilseeds

The Facilities & Procurement Specialist role reports to the Head of Procurement and is responsible for maintaining our corporate facilities nationally and providing assistance to the business in line with procurement policy and process.
In this role you will have the opportunity to ensure the business operates efficiently through the optimisation of process and maintaining a safe and productive environment.
Key Responsibilities;

Oversee the facilities located nationally, ensuring a safe and efficient work environment.
Safety/emergency management
Coordination of office and facilities repairs, maintenance and improvements
Management of facilities suppliers including landlords
Project Management for new locations, site refurbishments and make good on exiting locations
Stakeholder engagement
Support Head of Procurement in the delivery of procurement and facilities strategies
Ensure policy and processes are fully documented, visible to stakeholders and followed
Engage with stakeholders to understand business needs and
... Click here to view more detail / apply for Facilities & Procurement Specialist

Date:  26 Nov







Site:  VCCC (Parkville)







Location:  MELBOURNE, VIC, AU,







Company:  Peter MacCallum Cancer Centre







Unit:  Rad/Oncology Med Officers







Division:  Chief Operating Officer







Department:  Radiation Oncology







Enterprise Agreement:  Medical Specialists (Victorian Public Health Secto











Rad/Oncology Med Officers












... Click here to view more detail / apply for Medical Specialist ? Radiation Oncology

Acknowledgement of Country


CSIRO acknowledges the Traditional Owners of the land, sea and waters, of the area that we live and work on across Australia. We acknowledge their continuing connection to their culture and pay our respects to their Elders past and present. View our vision towards reconciliation




Child safety


CSIRO is committed to the safety and wellbeing of all children and young people involved in our activities and programs. View our  Child Safe Policy .




The opportunity


CSIRO Information Management and Technology (IMT) is expanding its M365 Platform investment to meet growing demand for Power Platform solutions. To support current and future projects, CSIRO IMT requires a technical Power Platform functional specialist to deliver key technical activities within the Microsoft Applications team. The team employs



... Click here to view more detail / apply for Technical Specialist ? Power Platform

Location:  Perth Office - CBD, WA, AU







26 Nov







Senior Project Delivery Specialist Permanent Full Time Perth CBD We're looking for a highly skilled Senior Project Delivery Specialist to join our dynamic Engineering & Design team. This is an exciting opportunity to take the lead in driving the successful delivery of key projects and programs. Youll play a pivotal role in optimizing performance, driving continuous improvement, and providing expert guidance to ensure project success. Your Role in Action    As the Senior Project Delivery Specialist role, you are accountable for driving and supporting the effective and efficient delivery and successful execution of programs and projects. This will be achieved through




... Click here to view more detail / apply for Senior Project Delivery Specialist

EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey . We continue to experience ongoing growth and now have over 4,000 dedicated employees . We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.
THE OPPORTUNITY
Are you ready to take next step in your career and make a meaningful impact in the NSW Workers Compensation Scheme? As EML, we?re continuing to grow and evolve, and we?re looking for passionate and skilled Technical Specialists to join our dynamic team.
This is your chance to work across many of our diverse portfolio, including our corporate portfolio, and play pivotal role in shaping outcomes that matter. With our tailored growth and development programs, we?re committed to supporting ... Click here to view more detail / apply for Technical Support Specialist