We have an exciting opportunity for an Air Freight Import Customer Operations Specialist that has recently become available. This role is based in our Airfreight Import Team in our Brisbane (Brisbane Airport) office.







About Us





DHL is the leading global brand in the logistics industry. Our DHL divisions offer an unrivaled portfolio of logistics services ranging from national and international parcel delivery, e-commerce shipping and fulfillment solutions, international express, road, air, and ocean transport to industrial supply chain management. With about 380,000 employees in more than 220 countries and territories worldwide, DHL connects people and businesses securely and reliably, enabling global sustainable trade flows. With specialized solutions for growth markets and industries including technology, life sciences, and healthcare, engineering, manufacturing & energy, auto-mobility, and retail, DHL is decisively positioned as 'The logistics company for the world.'





... Click here to view more detail / apply for Air Freight Import Customer Operations Specialist

Calling all property underwriters who are home insurance experts with a love for data analytics and a desire to pivot into pricing! We are seeking a skilled Commercial Pricing Specialist for our client, a leading Global insurer in the home & auto insurance sector. This role focuses on ensuring that cost control tools, processes, and reporting align with market conditions and group strategy.
Key Responsibilities:

Establish standardized cost benchmarks for performance analytics.
Collaborate with Strategic Commercial teams to support building cost control strategies.
Monitor market rates to keep pricing competitive and in line with benchmarks.
Maintain up-to-date building prices and approved rates in the catalog.
Calculate the impact of pricing updates.
Continuously monitor usage and adherence to agreed quoting methodologies and catalog in line with specified governance.
Provide data-driven insights to assist leadership in managing costs and builder performance.

Qualifications:

3+ years in property underwriting or 3+ Years construction cost data and market knowledge
Strong knowledge of home insurance products.
Proficiency in data analytics and Excel.
Collaborative mindset with great communication skills

Why This Opportunity?

Join a dynamic team with a clear path for career progression within Global insurer
Competative salary pkg + annual bonus
Employee discounds on insurance and services
Hybrid role (3 days in the office)
Great flexibility


At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Please click here to apply.

19th September,
About DBG Health & VidaCorp:   DBG Health is a leading independent health, wellness, and beauty company headquartered in Melbourne. With a team of over 1,000 dedicated professionals, we are committed to delivering affordable and innovative solutions that enhance the well-being of our customers. DBG Healths consumer division VidaCorp comprises a number of leading brands in cosmetics, skin care, multivitamins/ supplements, personal care and more. With over-the-counter market leaders including MCoBeauty, Natalis, Chemists Own, Nude by Nature and Apohealth, VidaCorp continues to gain consumer preference by providing quality, affordable products on both the domestic and international stage About the role:   Sitting in our Commercial Operations team the Commercial Operations Specialist is responsible for pioneering business solutions that drive efficiencies across our Customer, Commercial, Marketing, Innovation, Project & Operations teams. This role must contribute to the deployment of new processes, systems enhancements, workflows, insights, and business
... Click here to view more detail / apply for Commercial Operations Specialist

Job No:
Sydney - Inner Suburbs & CBD, Brisbane - Outer Suburbs, Melbourne - Inner Suburbs & CBD
Permanent Full Time
Insurance
Pay Band 5













Permanent role located in Sydney, Brisbane or Melbourne
Be an integral part of a strong collaborative and supportive culture
Utilise your expertise and credibility to maintain and build strong stakeholder relationships
Enjoy a hybrid way of work in our modern CBD based office

Were looking for a dynamic individual with a strong public liability claims background to design and deliver a consistent, best in class technical and coaching framework for the Injury Liability Claims team ensuring compliance with regulatory obligations, lifting technical capability and technical decision making. This role will




... Click here to view more detail / apply for Technical Specialist Injury Liability

Employment Type Permanent
Closing Date 17 Oct :59pm
Job Title Senior Specialist Partner Management
Job Summary
Job Description
Who We Are
We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.
This includes making Telstra the place you want to work. For you, that means a having career that grows with you and working with a team powered by human connection that prioritises wellbeing and choice.
What is the focus of the role?
As the Senior Specialist Partner Management, your responsibilities include managing and enhancing relationships with a portfolio of suppliers (Partners). This involves fostering strategic partnerships to contribute to long-term financial success. You?ll build new partner relationships, strengthen existing supplier management, optimise profitability, and promote best ... Click here to view more detail / apply for Senior Specialist Partner Management

The pursuit of creating a  sweet place to work  means we need  wonderfully original  peeps to join our team. We are looking for  out of the box people  to  be part of the magic  of creating moments of shared joy for our employees while playing an important part in creating a workplace where Krispy Kremers can feel proud to be who they are.
The eCommerce Specialist is a pivotal role responsible for the technical management and optimisation of our organisations online presence. The role involves overseeing the eCommerce platform, website UX/UI, and systems integrations to enhance user experience, drive online sales, and optimise website content & functionality. This role is essential in driving growth across our ecommerce channels and elevating our online and third-party presence.
We love having a friendly, fun and professional working environment. Working for Krispy Kreme means being part of something special. It means being ... Click here to view more detail / apply for Ecommerce Specialist

Are you ready to make an impact with one of Australia's Big 4 banks? Our client, a leading financial institution, is seeking a Payroll Associate to join their People Operational Excellence team on a 2 year fixed-term contract. In this exciting role, you’ll be delivering payroll analysis, conducting investigations, and reconciling payroll data to support the business.

What’s in it for you?

• Be part of a dynamic team with awesome leadership support.
• Experience a positive work environment where your career growth is encouraged.
• Enjoy the flexibility to balance your work and life while contributing to a major financial institution.

What you’ll do:

• Investigate and reconcile payroll data and related information.
• Collaborate with the People & Culture (P&C) teams to ensure payroll accuracy and deliver an exceptional user experience.
• Monitor risk and compliance, ensuring controls are in place and maintained.
• Respond to legislative changes by assessing and collecting technology and process requirements.
• Thrive in a fast-paced environment, driven by results and adaptability.

What you’ll bring:

• Strong knowledge of HR systems, particularly SAP.
• Exceptional business analysis and problem-solving skills.
• Passion for operational and customer excellence.
• Proficiency in managing end-to-end change requests.

Benefits:

We recognize that diverse perspectives fuel innovation. Studies show that women and people of color are less likely to apply for positions unless they meet every qualification. At our company, we value diversity and inclusivity, and we encourage you to apply even if you don't meet every requirement. You might be the ideal candidate for this or other opportunities.

To discover more roles, please visit www.growtalent.com.au.

An exciting new full time (Mon to Fri ) opportunity to work alongside a highly dedicated team to deliver outstanding care to residents across Doutta Galla's eight aged care homes.
With a reporting line to the Executive Manager Clinical Governance, the Clinical Nurse Specialist Wound, Ostomy, Incontinence is responsible for ensuring care is of the highest quality for the older person dealing with a variety of chronic and acute skin integrity issues including wounds, ostomies and / or incontinence issues, as well as more complex conditions, including those living with diabetes.
This role includes:

The management of complex skin integrity issues including but not limited to: pressure injuries, chronic and acute ulcers, burns, Incontinence Associated Dermatitis (IADs), diabetic foot wounds and skin tears
Assessing the older persons skin, assessing, cleaning and monitoring wounds, and focussing on skin injury prevention strategies
Providing education on

... Click here to view more detail / apply for Clinical Nurse Specialist ? Wound, Ostomy, Incontinence

About this role
Payroll Team Leader
- Superb leadership opportunity in global market leader!
- Working with a supportive and collaborative team.
- Great opportunity to make your mark.
- Located at Milton, Brisbane.
Holcim:
As a global leader in innovative and sustainable building solutions, Holcim are enabling greener cities, smarter infrastructure and improving living standards around the world. With sustainability at the core of our strategy, we are becoming a net-zero company, with our people and communities at the heart of our success. We are driving circular construction as a world leader in recycling to build more with less. It's all thanks to our 70,000 talented people around the world who are passionate about building progress for people and the planet through four business segments: Cement, Ready-Mix Concrete, Aggregates and Solutions & Products.
Holcim People:
Holcim people are passionate
... Click here to view more detail / apply for Payroll Team Leader

International Organisation
$130K Package




About Our Client

Our client is a globally renowned company within the industrial and manufacturing sector. With over 10,000 employees worldwide, they consistently produce high-quality products that are distributed globally. The company's Australian headquarters are located in Dandenong South. This will be a full-time, office-based role.



Job Description


Provide HR support and advice to the team within the industrial and manufacturing environment.
Partner with payroll team leader to process weekly pay via 3rd party (ADP).
Ensure compliance with all relevant laws and regulations.
Develop and maintain effective relationships with all stakeholders.
Assist in the development of HR policies and procedures.
Manage employee records and data within successfactors.
Support the onboarding process of new employees.
Participate in HR projects as required.



... Click here to view more detail / apply for HR & Payroll Generalist

Competitive market base salary (93k plus super) pro rata
On-site parking




About Our Client

This industry leading manufacturing company has a significant global presence and employs over 10,000 people worldwide.



Job Description


Manage the end-to-end payroll process using MicrOpay
Ensure all payroll transactions are processed efficiently and accurately
Gather information on hours worked for each employee
Calculate the correct amount incorporating overtime, deductions, bonuses etc.
Verify data by comparing it to source documents
Resolve payroll discrepancies by collecting and analysing information
Maintain payroll information by collating, calculating, and entering data
Contribute to team effort by accomplishing related results as needed



... Click here to view more detail / apply for Payroll Administrator

We are seeking an aspiring payroll professional looking to advance their career with our client, a well-established company in the logistics and transportation industry.
In this role you will report to the payroll manager and work closely with a small team.
Your responsibilities include:

Process weekly/ fortnightly payroll runs
Processing adjustments pertaining to leave accrual, RDOs, termination.
Attending to payroll queries by internal and external stakeholders
Assisting with preparing weekly payroll reports.
Investigation of time management system discrepancies and/or anomalies
Preparation of worksheets to support superannuation payments, payroll tax
General Administrative duties

The successful applicant will have:

Minimum of 1 year experience in working with payroll runs within a medium to large organizations locally in Australia
Having worked in ADP is an added advantage
Understanding of awards and ATO legislation is an added advantage
... Click here to view more detail / apply for Payroll Officer

About the Company Davidson is partnering with an iconic QLD brand. Well known for their critical infrastructure this organisation prides themselves on safety and performance. About the Role We currently have an exciting opportunity for a Customer Information Specialist to join Accessibility Team. They plays a key role in providing strategic advice to the organisation to become an accessible, customer focused world-class service provider. Key responsibilities

Engagement with internal and external stakeholders to plan for the delivery of customer information and communication actions for SEQ and Regional services.
Development of a work program in partnership with relevant areas of business, inclusive of scope development and identifying project/initiative owner, for short term rectification, medium-term enhancements and long-term investment in response to the identified issues.
Management of and reporting on the delivery of the approved suite of projects/initiatives to ensure strategic objectives are being met and projects are
... Click here to view more detail / apply for Customer Accessibility Specialist

Our client, a leading financial services company is growing and seeking a permanent full time, Employee Experience Specialist! Our established client with its diverse portfolio offers varied services to millions of Australians and continues to grow, offering career opportunities to their growing team of professionals!
This Employee Experience Specialist provides a great opportunity to help drive key employee experience initiatives to enhance engagement and improve performance! Working closely with the Employee Experience Manager, you will get to shape the entire employee journey. You will be hands-on in designing and rolling out fun enhancements for those key moments that matter, creating awesome employee experience programs that align with company culture and values.
Your role: ...


Our client, a leading financial services company is growing and seeking a permanent full time, Employee Experience Specialist! Our established client with its diverse portfolio offers varied services to
... Click here to view more detail / apply for Employee Experience Specialist

We are seeking a full-time A-Grade Electrician with extensive experience in electrical and electromechanical systems, who can design, install, and maintain complex electrical, air conditioning, and heat pump systems, ensuring top-quality results for our clients.
Position Responsibilities:
The successful candidate will be responsible for:
• Interpreting and analyzing technical blueprints, schematics, and control panel diagrams for accurate installation and troubleshooting of complex electrical systems
• Designing and laying out electrical installations for industrial, commercial, and residential projects, ensuring compliance with building and safety codes
• Installing, configuring, and commissioning control panel systems and PLCs, including wiring, testing, and troubleshooting for optimal system performance
• Planning and executing data and communication systems installations, including network cabling, configuring hardware, and conducting system tests
• Installing and maintaining CCTV systems, with familiarity in TCOM systems setup and integration
• Installing and servicing air conditioning and heat pump units, ensuring systems operate at peak efficiency while adhering to all standards and safety protocols
• Conducting electrical fault-finding and diagnostics across various systems, including CCTV, air conditioning, and heat pumps, applying expertise in electromechanical components to resolve issues promptly and accurately
• Overseeing system upgrades, preventive maintenance, and repair work, ensuring continuous and safe operation of all electrical, air conditioning, and heat pump systems
• Ensuring high standards of workmanship and safety by following company installation procedures, best practices, and compliance requirements during all project phases
• Providing guidance and supervision to junior technicians on complex installations, ensuring quality and adherence to regulatory and safety standards

Skills and Qualifications:
• An AQF Certificate III with at least two years of on-the-job training; or an AQF Certificate IV; or equivalent qualification
• A valid Victorian A-Grade Electrician License
• Restricted Heat Pump – Split Systems – Installation and Decommissioning License (ArcTick - Current)
• Private Security Individual Registration (Victoria)
• A minimum of 8 years’ relevant work experience in electrical, electromechanical, CCTV, data and communication, and air conditioning and heat pump systems

Attractive salary of $100,000-$110,000 Super (experience dependent)
Work close to home in Melbourne's western suburbs | Free onsite parking
Ability to work autonomously with support of wider finance team

The Organisation
Our client is a well established and recongised organisation within their particular industry who are seeking a hard working and skilled payroll officer on a full-time permanent basis. The role gifts you the ability to work autonomously and have freedom within the position, to truly make it your own.
The Responsibilities 
The duties of the role will consist of the following; however, will not be limited to:


End to end processing of a medium sized payroll
Processing superannuation, payroll tax, PAYG
Dealing with employees related queries
Interpreting different EBA's and awards
Reconciling of the payroll
Ad hoc related duties

The

... Click here to view more detail / apply for Autonomous Payroll Officer

Are you a skilled Payroll Officer ready to make a real impact in a thriving Brisbane-based company? We're looking for someone passionate about accuracy, compliance, and creating a positive employee experience
Why Join Us?
Vibrant Workplace: Work in a dynamic environment that encourages innovation and collaboration.
Career Growth: Unlock opportunities for professional development and advancement within a stable, growing company.
Team Spirit: Be part of a supportive, team-oriented culture that values your contributions.
Your Role
As our Payroll Officer, you will:
Manage end-to-end payroll processing for over 1000 employees.
Ensure accuracy and compliance with regulations.
Use cutting-edge payroll systems to streamline operations.
What We Offer:
Competitive Salary: A generous salary package based on your experience and skills. Benefits: Access to health insurance, professional development opportunities, and other company benefits.
Golden Opportunities: Work in the heart of Brisbane, a city known for its vibrant culture, great lifestyle, and career prospects.

The Turner & Townsend's team has a new opportunity for a Payroll Officer, who want to be intrinsic in the growth of a specialist service within our business. You will be working in a professional and highly successful team who is the heart and soul of the T&T organisation. 
At Turner & Townsend we?re passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society. Every day we help our clients deliver ambitious and highly technical projects in over 114 offices and 47 countries worldwide.
At Turner & Townsend, we offer a wide variety of benefits to our staff to help them inside or outside of the work. We offer true work life balance, working from home arrangements, team events and much more. 

Managing and maintaining Australian payroll Emails, handle payroll
... Click here to view more detail / apply for Payroll Officer

Seeking a SuccessFactors Consultant with experience on modules including Employee Central, Payroll, and Time as well as end-to-end implementations.




Locations available: Sydney, Melbourne, Brisbane, Perth and NZ
SAP Modules: Employee Central, Payroll, and Time
End-to-end implementation projects Seeking an experienced SAP SuccessFactors Consultant to lead and deliver cutting-edge HR solutions. This is a client-facing consultancy role, specialising in SAP SuccessFactors modules including Employee Central, Payroll, and Time. Key Responsibilities: Lead end-to-end SAP SuccessFactors implementations, delivering quality solutions aligned with business needs. Manage full lifecycle projects, ensuring successful delivery from design through to go-live and support. Collaborate closely with clients to define requirements, develop strategies, and implement solutions across Employee Central, Payroll, and Time modules. Provide expert guidance on best practices, ensuring seamless integrations and efficient configurations. Work in a hybrid model, balancing remote work with on-site presence for key client meetings and




... Click here to view more detail / apply for SAP SuccessFactors Consultant | Employee Central, Payroll, Time

Seeking a SuccessFactors Consultant with experience on modules including Employee Central, Payroll, and Time as well as end-to-end implementations.




Locations available: Sydney, Melbourne, Brisbane, Perth and NZ
SAP Modules: Employee Central, Payroll, and Time
End-to-end implementation projects Seeking an experienced SAP SuccessFactors Consultant to lead and deliver cutting-edge HR solutions. This is a client-facing consultancy role, specialising in SAP SuccessFactors modules including Employee Central, Payroll, and Time. Key Responsibilities: Lead end-to-end SAP SuccessFactors implementations, delivering quality solutions aligned with business needs. Manage full lifecycle projects, ensuring successful delivery from design through to go-live and support. Collaborate closely with clients to define requirements, develop strategies, and implement solutions across Employee Central, Payroll, and Time modules. Provide expert guidance on best practices, ensuring seamless integrations and efficient configurations. Work in a hybrid model, balancing remote work with on-site presence for key client meetings and




... Click here to view more detail / apply for SAP SuccessFactors Consultant | Employee Central, Payroll, Time

About Us:
Just Media Design (JMD) is a creative and independent marketing agency, established 10 years ago and located in the heart of Fortitude Valley, Brisbane. We specialise in branding, creative concept development, advertising strategy, digital and social media advertising, media planning and buying, and content marketing. With a team of 25 passionate professionals, we are dedicated to delivering impactful solutions to our clients.

Position Overview:
We are looking for an experienced and talented Advertising Specialist with a focus on SEM and Social paid ads to join our Creative and Performance team. As an Advertising Specialist, you will play a critical role in developing, implementing, and managing campaigns across different platforms (Google, Meta, TikTok, etc), consulting with clients, and driving results that align with our clients' goals and business objectives.

Key Responsibilities:
- Consulting with Clients: Engage with our clients to understand their advertising needs, objectives, and target audiences. Provide strategic advice on how to effectively reach their goals through tailored advertising campaigns.
- Creating and Implementing Advertising Strategies: Develop advertising tactics that align with client objectives. Analyse trends and consumer behaviour to guide campaign planning.
- Planning and Executing Campaigns: Design and structure advertising campaigns across the key social channels and/or paid search. Conduct keyword research, write compelling ad copy, and optimise campaigns to maximise ROI.
- Creative Development: Collaborate with the creative team to develop advertising concepts and materials, ensuring alignment with campaign objectives and brand guidelines.
- Media Buying and Placement: Negotiate and purchase advertising space across various media channels, ensuring effective reach to the target audience. Optimise ad placements and budgets to achieve the best results.
- Monitoring and Evaluating Campaigns: Analyse the performance of advertising campaigns, measure effectiveness, and provide recommendations for future campaigns. Regularly report on campaign performance and suggest improvements.
- Supporting the Team: Assist in reviewing accounts, giving feedback, and troubleshooting to help improve team performance. Work collaboratively with clients to workshop ideas and improve the client experience.

About You:
- Campaign Ownership: You’ve managed campaigns across major social channels and/or paid search, and your understanding of these platforms is sophisticated and nuanced. Minimum of 2 years developing, implementing, and managing social and PPC campaigns.
- Strategic Thinking: You ask the right questions and have a solid grasp of how businesses operate and generate revenue. You’re able to look beyond the immediate numbers, diving deep into campaign data to identify what will drive long-term, sustainable growth rather than just short-term wins.
- Pragmatic Approach: You avoid jargons like “cost caps” and “let the algorithm do its thing” when recommending strategies. Instead, you focus on actionable insights and data-driven decisions that genuinely move the needle. You are very comfortable interpreting campaign performance, documenting your analysis, providing insights and recommending/implementing optimisations.
- Data-driven and key communicator: You are comfortable compiling reports and are able to communicate results in a way that clients, who may not have a breadth of digital knowledge, can understand. You feel comfortable verbally communicating and explaining to a client anything you have provided in a written report. You love numbers but you love words just as much.
- Team Collaboration: You thrive in a team environment, willingly reviewing accounts, offering feedback, and troubleshooting issues to help elevate the performance of the broader team. You also feel confident working with creative team members (designers, editors etc.) to brief-in campaign assets.
- Scaling Expertise: You have experience in advertising, marketing, or a related field and can articulate the difference between managing a $10,000 per month budget versus a $300,000 per month budget. You understand that these require different approaches and can tailor your strategies accordingly.
- Client Relationship Lead: You enjoy being the key relationship manager for your clients. You’re confident in your communication, capable of workshopping ideas collaboratively, and deeply committed to delivering an outstanding client experience.
- Curious and Open Minded Attitude: You have an opinion about what could work and are open to broadening your understanding of marketing and campaign results based on individual client business dynamics and marketing objectives. You stay up-to-date with the latest industry trends and best practices across the platforms in which you work.
- Technical Skills: You can set up tracking and conversion events aligned with business goals - CAPI and Enhanced Conversions included. You know your way around Google Analytics and Google Tag Manager.

Why Join Us?
- Competitive $73,153 to $80,000 salary per annum
- Opportunity to work with a dynamic and creative team in a growing company.
- Work in a pod-based model, focusing on specific projects and clients, allowing you to dive deep into solving problems and delivering results.
- Access to a broad range of in-house skills, including video production, design, and illustration, enhancing your ability to deliver strong creative campaigns.
- Long-term personal growth opportunities in an established agency.
- Modern offices in Fortitude Valley with great access to transport.

How to Apply:
Does this sound like you? If you're a driven and creative Advertising Specialist ready for a growth opportunity, we would love to hear from you.

Thorough training program to kickstart your banking career???




Access to extensive employee benefits & discounts??




Be part of a collaborative and high-performing culture??




Multiple Customer Banking Specialist Relief - Brisbane South Area.

Monday to Friday 11am-4pm
Ability to travel is required to support various branch locations such as; - Carindale, Capalaba & Springwood.



Do work that matters    



As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. We?ve been serving our local communities for over 100 years, with market-leading products, services and technology.   


What we do has real impact at all stages of people?s lives, from opening their

... Click here to view more detail / apply for Customer Banking Specialist Relief Brisbane South Area

About Us
JB Hi-Fi Group is one of Australasias largest and most trusted retailer groups. Specialising in consumer electronics, home entertainment, small appliances, and white goods. JB Hi-Fis Purpose is to Help People with Better ways to Live, Learn, Work and Play. We want to own the tech and entertainment space, grow our customer base and support our people to be the best and deliver the highest quality service! This is at the heart of our business, and we want you to be a part of it!
Why join JB Hi-Fi?

We have a supportive and inclusive team that embraces individuality and diversity
We are one of Australias most iconic and trusted brands, with a rich history in the consumer retail industry
You will have exposure to ongoing training & development opportunities from day one
We offer fantastic long-term career opportunities across

... Click here to view more detail / apply for Counter Specialist ? Westfield Mt Gravatt QLD ? Metro Westfield Mt Gravatt 11 Nov 2024

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor of Business Administration

Travel Percentage :

5 - 10%

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the role:
In a Project Management – Technology role, you’ll use best-in-breed PM tools to help us deliver products that will change the world of fintech. This will include overseeing the development of new products and services as well as new internal information systems and applications, new technology integrations, and infrastructure build-outs.

What you will be doing:

• Working with product development, sales, client relationship teams, technology solutions, service delivery and/or other cross-functional teams.
• Managing project risk and assisting with problem resolution.
• Serving as liaison between technical and non-technical teams.

What you will need:

• Extensive knowledge of project management standards, processes, procedures and guidelines as well as various IT project methodologies and life cycles.
• Advanced skills with project management software.
• A bachelor’s in computer science, management information systems or business administration or the equivalent experience – PMP (Project Management Professional) certification may be required.

What we offer you:

• Competitive salary
• Attractive benefits
• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A modern, international work environment and a dedicated and motivated team

#LI-OY1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

As a Dispute Resolution Specialist, you will play a central role in how we consider and resolve complaints. You will: 

• Review complaints from consumers and small businesses that have not been resolved directly with the financial firm
• Work with consumers and financial firms to gather information and understand the core issues
• Apply a sound understanding of the AFCA complaint resolution criteria including relevant legal principles, applicable industry codes or guidance, good industry practice and previous AFCA decision to resolve financial complaints fairly and efficiently
• Utilise alternative dispute resolution methods to help parties resolves complaints by negotiation
• Investigate complaints that cannot be resolved by negotiation and produce preliminary assessments and draft decisions in Plain English.

Our Banking and Finance teams deal directly with consumers and financial firms to help resolve and investigate complaints. Dispute Resolution Specialists handle complaints with various issues including: 

• Disputed transactions including scams 
• Responsible lending
• Credit reporting
• Misleading and unconscionable conduct
• Financial hardship
• Credit reporting including default listings and Repayment History Information 
• Charges including interest and fees
• Privacy and confidentiality
• Disclosure and instructions.