·         superannuation co-contribution scheme available ·         17.5% annual leave loading ·         $131,740 super pro-rata long service leave after 3 years’ service.  plan your great escape around our region or beyond! kalgoorlie is a thriving city offering all the amenities that go with it, along with the opportunity to still experience a country location feel.  centred in the historic goldfields, kalgoorlie has lots on offer for individuals and families including a wide range of education facilities, large shopping precincts, sporting facilities, rail and air links to perth, city events and cultural experiences to enjoy. jack thinks moving to kalgoorlie is the best decision he’s ever made, here’s his story! this position has become available as jack has taken on a new opportunity in the business.  originally working in perth, jack saw the operations manager – service delivery in kalgoorlie as an exciting opportunity to move into operations. he was enthusiastic of the window of opportunities this…

Click here to view more detail / apply for Operations Manager - Service Delivery

Posted: 11/03/2024 Closing Date: 12/04/2024 Job Type: Permanent - Full Time Location: Inverell, NSW Job Category: People & Culture Bindaree Food Group (BFG) is a vertically integrated supply chain business delivering global meat solutions both domestically and internationally and has solidified its position as a prominent leader in the Australian meat industry.   Job Description We have a vacancy for a Health and Safety Advisor to join the team based in Inverell, northern NSW. The role: The Health and Safety Advisor reports to the Health & Safety Manager - Inverell and works across the Inverell plant providing advice, training, and consultation to eliminate and minimise risk to team member's exposure to health and safety risks. Your key responsibilities are, but not limited to: Drive a positive safety culture across the site and within the workforce. Working collaboratively promoting and supporting the identification of workplace hazards, risks, and risk controls. Influencing and advising all team members…

Click here to view more detail / apply for Health & Safety Advisor

Your new company Join this internationally recognised Big-4-Bank who are committed to providing the best service and assistance to new and existing customers and businesses. Diversity, flexibility and innovation are just some of the reasons why people love coming to work with them. You will be encouraged and supported in bringing your whole unique self and ideas to work every day. Their aim is to make a positive difference for their customers, their employees and the wider community which is at the centre of everything they do. Your new role If the words ‘stocks, shares, bonds, warrants, derivatives, self managed funds, securities and investment packs’ spark excitement in you then this role is for you! Due to continued growth this small team is looking for someone with a passion for all things trade. To sum up your daily contribution this role will see you provide stellar customer service for this leading financial institution. As an…

Click here to view more detail / apply for Graduate Market Operations Associate

Randstad has been given the opportunity to support one of our flagship clients in the Transport market, during a really exciting time of growth for the company.
Our client has a talented culturally diverse workforce.They are seeking an experienced Operations Manager to join their team in Port Melbourne . About you
To be successful you applicant must be successful with building client relationships and nurturing partnerships opportunities for improvement and efficiencies and ensure all activities are performed safely across all operations.
Displaying strong leadership skills, business intelligence and a hands-on approach.
Qualifications and Attributes
Minimum 5 years proven Management experience in a Operations Management role

Strong focus on safety and compliance.
Ability to build and maintain high level client, site and stakeholder relationships.
Skills and experience in people leadership and the expertise to develop a positive culture and motivate a team.
Experience managing a compliant, demanding, site and / or distribution center.
Experience in consistently delivering results, and exceeding service and budget targets.
Proficiency with Microsoft Office and SAP. About the role. This position will be Oversee and ensure the efficient and cost effective operation of the depot, and movement of freight inter, intra state and local and delivery of interstate freight within the state. The role will directly report to the State Manager .

The successful applicant will identify opportunities for improvement and efficiencies and ensure all activities are performed safely across operations, customer service experience with the ability to engage and liaise at multiple levels.
Role will include

Organise the planning, leading and control of all production and yard operational service effectively in order to meet requirements
Perform monthly P&L reporting, investigate, and articulate the variance
Provide day to day support, mentoring and leading including development of team members
Promote a continuous improvement service culture within the branch and implement quality principles
Control the total labour force except for the office staff by working with the various supervisors
Control the hiring of casual labour to match the level of activity
Control the work of any sub-contractors working on site
Ensure Quality System and total quality management is implemented and understood for all aspects of service, workmanship, procedures, work instructions and conformance to company standards
Ensure the timely processing of vehicles and liaise with clients and client liaison officers to assure this
Review all measuring equipment calibration records and arrange for re-testing/calibration as required
Supervise the operation of the parts store to ensure adequate stock levels and quarantine of defective parts


If this sounds like something you would be interested in discussing further, or would like to speak about other opportunities available in the market, please reach out to me on [email protected].

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Please click here to apply.

About the Team The role will be integrated into the Information Security and IT organisations within Rheinmetall and will report to the Governance and Information Security Manager in Australia as part of a small but well established team. About the Role The role is well suited to someone who displays a keen eye for detail, is happy to contribute in group discussions and has a passion for Information Security or Governance. As Information Security (InfoSec) Advisor, you can anticipate some of your day-to-day tasks to include: Provide guidance to Rheinmetall regarding the Information Security Management System and ensuring compliance with Information Security Policy, Standards, Regulations and Legislation; Support Information Securities development within RDA and help to implement a strong security culture; Develop and/or review Information Security Standards, Policies and Procedures; Support the implementation and management of Security Tools & Solutions; Development and participation in Projects, Consulting and Support of Departments in Information Security matters; Evaluation…

Click here to view more detail / apply for Information Security Advisor

Operations Support Officer Apply now Job no: 500421 Work type: Permanent Location: South Brisbane Categories: Administration, Research Mater Research are looking for a Operations Support Officer to join the team. This permanent, full-time role will report to the Operations Manager, this role will be based at our South Brisbane campus. Mater Research (MR) is a world-class medical research institute that is committed to conducting, enabling, and translating clinically relevant health research. With more than 300 laboratory and clinical researchers working across Mater's hospitals and the world-class Translational Research Institute (TRI), Mater Research is committed to working closely with Mater Health, Mater Education and our growing network of partners to turn scientific discovery into the best possible treatment, care, and outcomes for patients and our broader community. Salary range: $79,454 - $85,619 per year plus superannuation and access to not-for-profit salary packaging up to $15,900 What you’ll be doing The Operations Support Officer provides a broad range…

Click here to view more detail / apply for Operations Support Officer

Posted: 27/03/2024 Closing Date: 24/04/2024 Job Type: Permanent - Full Time Location: Brisbane Job Category: Quality Assurance & Safety About the Business Global Engineering and Construction (GEC) are a leading provider of management and construction solutions to clients across the energy and oil & gas sectors. This is an exciting opportunity to work as part of a growing business operating out of multiple projects and locations nationwide. Why GEC? GEC always strives to introduce talented, likeminded, and hardworking people to the business who can contribute to our ongoing success. As part of this, an exciting opportunity to join the Health & Safety team as a Senior HSE Advisor has become available. If you are looking to build and strengthen your career within the Oil & Gas industry, supporting our HSE team and site crews, please apply below based on the following criteria. Job Description About the Role Your key responsibilities will include: Providing leadership and coordination…

Click here to view more detail / apply for Senior HSE Advisor

25th January, 2024 My Gateway has a fantastic opportunity available with Rodmar Landscaping working in and around the Macarthur area. If you have a genuine interest in plants, trees and regeneration of lands and are interested in completing a Horticulture (Parks and Gardens) Apprenticeship this is for you!As a part of this apprenticeship, you will complete a Certificate III in Nursery Operations (Nursery Production).During your on the job training, some of the tasks you will be required to complete will include: Mowing Edging Garden maintenance Planting trees and plants Nursery work Hedging Maintenance of parks and gardens both commercial and residential and much more What’s in it for you?  On the job training by experienced tradesmen Complete a trade qualification for FREE Work full time hours and be paid to learn Start your career with a highly reputable business Work in a supportive team environment with ongoing support and mentoring from My Gateway A current drivers licence and own…

Click here to view more detail / apply for Horticulture Nursery Operations

Assistant Operations Manager | Norton's The Venue Established in 1926, Norton's is a community favourite that serves up everything you’d expect from a neighbourhood pub, with a great range of beers, quality pub grub, and live sport. Open later than most, you'll love everything this relaxed and friendly Leichhardt local has to offer. The Role This is the perfect opportunity for a up & coming Assistant Operations Manager to learn from a team of passionate hospitality professionals as well as be a part of one of Merivales most iconic locations. We are looking for someone who is committed to imbedding themselves in the team and venue, connecting authentically with the community. We build teams who know how to deliver guest experiences like no other. Our leaders are expected to always drive the teams they support to create magical moments for every guest – big and small!  In a nutshell, you will need to Understand how to deliver exemplary guest experience. This incredible…

Click here to view more detail / apply for Assistant Operations Manager | Norton-s

Work for one of Australia's leading automotive companies in Scoresby Your new company This automotive company with high standards for customer service is looking for the next superstar to join their team in a permanent capacity, working in Scoresby Your new role

Providing excellent customer service and managing inbound calls and financial queries
Operating phone calls professionally, transferring calls where needed
Assisting in providing reporting to Management when required
Rotating roster between the office hours of 8.00am - 8:00pm Monday to Friday
Resolving customer issues on first call resolution

What you'll need to succeed

Must be an Australian Citizen or hold PR
Previous or current Customer Service/ Collections experience/ Insurance
Experience managing and responding to customer complaints
Financial Services / Motor Vehicle industry experience
Proven experience being self-motivated and results-driven with an ability to work under own initiative
Strong interpersonal skills with the ability to deal with difficult customers and build relationships at all levels
Strong written and verbal communication skills
Intermediate experience in the Microsoft suite of products
Strong time management and stakeholder management skills
Rotating roster between the office hours of 8.00am - 8:00pm Monday to Friday

What you'll get in return

Excellent training and ongoing support
Great work culture and office environment
Flexibility to work on a rotating roster from Monday to Friday
Hybrid working arrangements after training (approx 3 months)

What you need to do now Group interviews are being conducted in April, with a start date in May 2024, If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to [email protected] If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Please click here to apply.

Work with the Business to implement secure solutions  Hybrid work arrangement  Melbourne based Delivering good energy starts from within It’s an exciting time to join Origin. Creating a great place to work means together we’re progressing our ambition to lead the energy transition through cleaner energy and customer solutions. We’re always looking for better ways to deliver for our customers – and for our people. About the role: Ready to join an innovative energy company and a progressive cyber security team with a strong focus on diversity, flexibility, workplace culture and developing you? Origin Energy is a finalist in the Best Place to Work at the 2021 Australian Women in Security Awards. Your role as the Senior Cyber Security Advisor is to partner with and support the Business to implement secure solutions.   Why this role matters? Understand security architecture- develop, evaluate, and critique design and integration approaches. Articulate complex technical designs into requirements. Understand attack vectors…

Click here to view more detail / apply for Senior Cyber Security Advisor

Position:  Operations Engineer

Datacom Location:  Adelaide, Brisbane, Canberra, Melbourne and Sydney (Not WA)

 

Our Why 

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. 

 

About the Role (Your Why)  

Datacom operations are seeking an Operations Centre Engineer whose role is to monitor systems including Windows, UNIX, Database, Cloud and backups in real-time on a 24x7x365 rotational basis and able to troubleshoot/triage/resolve events or escalating to specialist’s teams for resolution. You will receive a standby allowance for when offshift and when called in to cover, all hours are considered overtime. There is a shift allowance of 12.5% on all working hours too so that standard pay is as uniform as possible, regardless of if you are day or night shift.

It is essentially just above an entry-level role, so don't let the title scare you off! We do still need people with IT experience - the role is perfect for those who have done service desk or desktop engineering work - but note that this is still an associate level position. It is seen as a transitionary role and a great stepping stone to get into higher level IT roles, as has happened with many of our staff since the teams' inception 4 years ago. After working in this role, you should be able to handle the business critical tasks and changes while you have time to focus on any certifications you are interested in. You can really showcase your skills ihere and be involved with the technologies that you want to be involved with, initially at a lower level but you can steadily increase your utilisation of other, higher technologies as you grow and develop.

Our offices are based in Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/life balance. We therefore leave it to you and the team you join to figure out what works best! 

What You'll Do

• Accepting, prioritising and managing Incidents and Requests.
• Real-time monitoring of all infrastructure for availability, capacity and performance monitoring and Reporting.
• Performing compliance activities/tasks e.g. Back-up & Health Checks.
• Proactivity identifying potential issues through our health check regime.
• Completion and monitoring of patching activities.
• Prompt detection, resolution, and escalation of incidents through MIM & Resolver Groups.
• Exposure to BCP/DR methodologies and planning.
• Creating & managing change requests and assigned tasks.
• Proactively working with the team & resolver groups on continuous process improvements.
• The role involves shift work, so you need to be able to work autonomously or part of small team.
• You need to be able to think on your feet as you will need to deal with a number of customers with changing needs.

This role requires Australian Citizenship and you must be able to obtain a minimum Baseline Security Clearance and is available across most of our AU offices except for WA due to the time difference being difficult to roster; Sydney, Melbourne, Canberra, Brisbane and Adelaide are all places we have a Datacom offices where you can work from! Note that the majority of the work will be from home though and you may be in the office as little as once per month!

We are a pretty agile company and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs. 

What You’ll Bring  

• Around 2 (near or above) Years IT experience.
• Able to produce accurate and concise technical & process documentation.
• Tertiary qualifications in Information technology, Computer Science or related discipline, working towards one or equivalent. work experience.
• Professional in appearance and manner.
• Clear communication skills.
• Great attention to detail.
• Good time management skills.
• Proven ability to follow and adhere to processes and procedures.

Skills Required:

Highly Regarded Experience

• MCSA/MCSE/MCITP Certification
• ITIL V3/4 certification
• Microsoft SCOM 2016,2019+
• Paessler PRTG
• ScienceLogic
• Microsoft Server 2012,2016, Azure
• Microsoft Exchange 2013, 2016+
• AWS
• Microsoft Active Directory
• Microsoft PowerShell
• Virtual Machines
• Backup Management (NetBackup, Commvault, Backup exec, Shadowprotect, Bocada etc.)

Why Join Us Here at Datacom? 

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

Position:  Operations Engineer

Datacom Location:  Adelaide, Brisbane, Canberra, Melbourne and Sydney (Not WA)

 

Our Why 

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. 

 

About the Role (Your Why)  

Datacom operations are seeking an Operations Centre Engineer whose role is to monitor systems including Windows, UNIX, Database, Cloud and backups in real-time on a 24x7x365 rotational basis and able to troubleshoot/triage/resolve events or escalating to specialist’s teams for resolution. You will receive a standby allowance for when offshift and when called in to cover, all hours are considered overtime. There is a shift allowance of 12.5% on all working hours too so that standard pay is as uniform as possible, regardless of if you are day or night shift.

It is essentially just above an entry-level role, so don't let the title scare you off! We do still need people with IT experience - the role is perfect for those who have done service desk or desktop engineering work - but note that this is still an associate level position. It is seen as a transitionary role and a great stepping stone to get into higher level IT roles, as has happened with many of our staff since the teams' inception 4 years ago. After working in this role, you should be able to handle the business critical tasks and changes while you have time to focus on any certifications you are interested in. You can really showcase your skills ihere and be involved with the technologies that you want to be involved with, initially at a lower level but you can steadily increase your utilisation of other, higher technologies as you grow and develop.

Our offices are based in Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/life balance. We therefore leave it to you and the team you join to figure out what works best! 

What You'll Do

• Accepting, prioritising and managing Incidents and Requests.
• Real-time monitoring of all infrastructure for availability, capacity and performance monitoring and Reporting.
• Performing compliance activities/tasks e.g. Back-up & Health Checks.
• Proactivity identifying potential issues through our health check regime.
• Completion and monitoring of patching activities.
• Prompt detection, resolution, and escalation of incidents through MIM & Resolver Groups.
• Exposure to BCP/DR methodologies and planning.
• Creating & managing change requests and assigned tasks.
• Proactively working with the team & resolver groups on continuous process improvements.
• The role involves shift work, so you need to be able to work autonomously or part of small team.
• You need to be able to think on your feet as you will need to deal with a number of customers with changing needs.

This role requires Australian Citizenship and you must be able to obtain a minimum Baseline Security Clearance and is available across most of our AU offices except for WA due to the time difference being difficult to roster; Sydney, Melbourne, Canberra, Brisbane and Adelaide are all places we have a Datacom offices where you can work from! Note that the majority of the work will be from home though and you may be in the office as little as once per month!

We are a pretty agile company and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs. 

What You’ll Bring  

• Around 2 (near or above) Years IT experience.
• Able to produce accurate and concise technical & process documentation.
• Tertiary qualifications in Information technology, Computer Science or related discipline, working towards one or equivalent. work experience.
• Professional in appearance and manner.
• Clear communication skills.
• Great attention to detail.
• Good time management skills.
• Proven ability to follow and adhere to processes and procedures.

Skills Required:

Highly Regarded Experience

• MCSA/MCSE/MCITP Certification
• ITIL V3/4 certification
• Microsoft SCOM 2016,2019+
• Paessler PRTG
• ScienceLogic
• Microsoft Server 2012,2016, Azure
• Microsoft Exchange 2013, 2016+
• AWS
• Microsoft Active Directory
• Microsoft PowerShell
• Virtual Machines
• Backup Management (NetBackup, Commvault, Backup exec, Shadowprotect, Bocada etc.)

Why Join Us Here at Datacom? 

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

We are seeking a motivated professional with a passion for service to join our Hotel Service Manager team.

We have a number of different manager roles available including Night Manager, Assistant Manager, Front Office Manager, Operations Manager, and Housekeeping Manager.

We are hiring for multiple positions across Sydney, Melbourne, and Brisbane!

As our next Night Manager, you will:
• Provide support, leadership and guidance to the Front Office overnight team
• Coordinate the work flow of the front office night team to ensure that the front office is covered at all times, including meal breaks
• Completion of property specific night audit procedures
• Carry out floor checks, where possible
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Check guests in and out of the Property accurately and in a timely manner
• Answer all telephone calls within three rings in a professional manner according to brand standard
• Record guest comments for the information of the Head of Department
• Ensure accuracy and balancing of till and the department cash float
• Prepare and distribute daily reports
• Document all transactions and alterations to accounts
• Carry out transactions foreign currency accurately
• Collect payment of accounts and issue receipts accordingly
• Ensure all guest details are fully updated on PMS system to ensure Property information is correct
• Ensure guests who are not ALL members are briefed on features and benefits and signed up to the loyalty program
• Ensure a thorough and clear handover of information to Team Members on the following shift in order to ensure continuity of service.

As our next Assistant Manager, you will:
• Supervision, support and training of Front Office Team Members to ensure standards and procedures are observed
• Ensure that all company and department policies and procedures are understood by all Team Members
• Ensure effective communication of new or updated information regarding policies, rates or general Property information
• Conduct departmental meetings to brief Team Members on activities and discuss any issues relevant to the shift.
• Carry out all front office reception duties as required
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Ensure all revenue for the day is accounted for with daily summary being completed to balance daily activity
• Assist in the preparation of Team Member rosters, ensuring that optimum number of Team Members is achieved within budget
• Assist in the recruitment and selection of Team Members for the department, when required
• Conducts timely Performance Development Appraisals for Front Office Team Members
• Organise skills training for Front Office Team Members in conjunction with the Human Resources
• Implement strategies to increase the productivity and morale within the Department in conjunction with the Head of Department
• Ensure a thorough and clear handover of information to Supervisory Team Members on the following shift

As our next Operations Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Assists the General Manager in ensuring a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all unit owners
• Maintain a strategic business perspective
• Ensures a smooth, efficient day-to-day operation of the Property.
• Assists the General Manager in the direction of the property services and operations, liaising with all Departments as required.
• Relief coverage for the General Manager in their absence.
• Provides essential feedback to the General Manager on the status of the property operations and the departments.
• Provides ongoing guidance, leadership and support to the General Manager, Heads of Department and Front Line team.
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times.
• Deal effectively with guest complaints and feedback in an efficient and professional manner.
• Conducts regular Head of Department meetings to improve and maintain guest service standards and record minutes of these meetings.
• Recommends and implements revenue strategies to improve guest comfort and ensure innovation of service levels are maintained.
• Ensures departments are ready for peak service periods and are staffed accordingly.
• Be conversant with all tiers of the rate structure.
• Liaison with Sales & Marketing to maximise sales opportunities by effective promotion, advertising and marketing.
• Cultivation and maintenance of a positive sales culture maximising up-selling and on-selling.

As our next Front Office Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Works with the General Manager to ensure a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all key stakeholders
• Maintain a strategic business perspective
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Accountable to the General Manager for the productivity of the department, within the budgetary guidelines
• Recommends and implement strategies to improve guest comfort
• Prepares schedules for renovation of guest rooms, in conjunction with Housekeeping and Maintenance Managers as required
• Work closely with the Housekeeping Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
• Be aware and enforce the Privacy Act with respect to all guests

As our next Housekeeping Manager, you will:
• Plan and coordinate all work activities in the Housekeeping department ensuring all tasks are completed at or above the required standard and within specified timeframes
• Accountable to the General Manager and Operational Housekeeping Manager for the productivity of the department, within the budgetary guidelines
• Carry out regular inspections of all areas of the property in conjunction with the Maintenance Manager to ensure that all facilities are being cleaned and maintained according to Health and Safety standards
• Ensure that the department is prepared for any changes in business levels.
• Maintain the appearance and cleanliness guest rooms and Property grounds, ensuring maximum guest comfort at all times
• Work closely with the Rooms Division Manager / Front Office Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
Liaises with outside contractors with regard to laundry and cleaning material services
• Order and control all Housekeeping inventory, including chemicals, linen and supplies
• Prepares schedules for renovation of guest rooms, in conjunction with Front Office and Maintenance Managers as required

What we are looking for:
• A vibrant, and outgoing personality in order to engage with guests and ensure they have a memorable stay
• The ability to maintain a high level of personal presentation as an ambassador for the hotel at all times
• The flexibility to work shifts including early mornings, evenings and weekends
• A person with proven leadership experience within a hotel environment
• Knowledge of Sihot PMS advantageous

Assistant & Night Manager Annual Base Salary: $70,696.25 (gross)
FOM, Operations Manager, Housekeeping Manager Annual Base Salary Range - $70,696.25 - $85,000.00 (gross) based on experience and qualifications

We are seeking a motivated professional with a passion for service to join our Hotel Service Manager team.

We have a number of different manager roles available including Night Manager, Assistant Manager, Front Office Manager, Operations Manager, and Housekeeping Manager.

We are hiring for multiple positions across regional Australian locations outside of Sydney, Melbourne, and Brisbane.

As our next Night Manager, you will:
• Provide support, leadership and guidance to the Front Office overnight team
• Coordinate the work flow of the front office night team to ensure that the front office is covered at all times, including meal breaks
• Completion of property specific night audit procedures
• Carry out floor checks, where possible
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Check guests in and out of the Property accurately and in a timely manner
• Answer all telephone calls within three rings in a professional manner according to brand standard
• Record guest comments for the information of the Head of Department
• Ensure accuracy and balancing of till and the department cash float
• Prepare and distribute daily reports
• Document all transactions and alterations to accounts
• Carry out transactions foreign currency accurately
• Collect payment of accounts and issue receipts accordingly
• Ensure all guest details are fully updated on PMS system to ensure Property information is correct
• Ensure guests who are not ALL members are briefed on features and benefits and signed up to the loyalty program
• Ensure a thorough and clear handover of information to Team Members on the following shift in order to ensure continuity of service.

As our next Assistant Manager, you will:
• Supervision, support and training of Front Office Team Members to ensure standards and procedures are observed
• Ensure that all company and department policies and procedures are understood by all Team Members
• Ensure effective communication of new or updated information regarding policies, rates or general Property information
• Conduct departmental meetings to brief Team Members on activities and discuss any issues relevant to the shift.
• Carry out all front office reception duties as required
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Ensure all revenue for the day is accounted for with daily summary being completed to balance daily activity
• Assist in the preparation of Team Member rosters, ensuring that optimum number of Team Members is achieved within budget
• Assist in the recruitment and selection of Team Members for the department, when required
• Conducts timely Performance Development Appraisals for Front Office Team Members
• Organise skills training for Front Office Team Members in conjunction with the Human Resources
• Implement strategies to increase the productivity and morale within the Department in conjunction with the Head of Department
• Ensure a thorough and clear handover of information to Supervisory Team Members on the following shift

As our next Operations Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Assists the General Manager in ensuring a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all unit owners
• Maintain a strategic business perspective
• Ensures a smooth, efficient day-to-day operation of the Property.
• Assists the General Manager in the direction of the property services and operations, liaising with all Departments as required.
• Relief coverage for the General Manager in their absence.
• Provides essential feedback to the General Manager on the status of the property operations and the departments.
• Provides ongoing guidance, leadership and support to the General Manager, Heads of Department and Front Line team.
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times.
• Deal effectively with guest complaints and feedback in an efficient and professional manner.
• Conducts regular Head of Department meetings to improve and maintain guest service standards and record minutes of these meetings.
• Recommends and implements revenue strategies to improve guest comfort and ensure innovation of service levels are maintained.
• Ensures departments are ready for peak service periods and are staffed accordingly.
• Be conversant with all tiers of the rate structure.
• Liaison with Sales & Marketing to maximise sales opportunities by effective promotion, advertising and marketing.
• Cultivation and maintenance of a positive sales culture maximising up-selling and on-selling.

As our next Front Office Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Works with the General Manager to ensure a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all key stakeholders
• Maintain a strategic business perspective
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Accountable to the General Manager for the productivity of the department, within the budgetary guidelines
• Recommends and implement strategies to improve guest comfort
• Prepares schedules for renovation of guest rooms, in conjunction with Housekeeping and Maintenance Managers as required
• Work closely with the Housekeeping Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
• Be aware and enforce the Privacy Act with respect to all guests

As our next Housekeeping Manager, you will:
• Plan and coordinate all work activities in the Housekeeping department ensuring all tasks are completed at or above the required standard and within specified timeframes
• Accountable to the General Manager and Operational Housekeeping Manager for the productivity of the department, within the budgetary guidelines
• Carry out regular inspections of all areas of the property in conjunction with the Maintenance Manager to ensure that all facilities are being cleaned and maintained according to Health and Safety standards
• Ensure that the department is prepared for any changes in business levels.
• Maintain the appearance and cleanliness guest rooms and Property grounds, ensuring maximum guest comfort at all times
• Work closely with the Rooms Division Manager / Front Office Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
Liaises with outside contractors with regard to laundry and cleaning material services
• Order and control all Housekeeping inventory, including chemicals, linen and supplies
• Prepares schedules for renovation of guest rooms, in conjunction with Front Office and Maintenance Managers as required

What we are looking for:
• A vibrant, and outgoing personality in order to engage with guests and ensure they have a memorable stay
• The ability to maintain a high level of personal presentation as an ambassador for the hotel at all times
• The flexibility to work shifts including early mornings, evenings and weekends
• A person with proven leadership experience within a hotel environment
• Knowledge of Sihot PMS advantageous

Assistant & Night Manager Annual Base Salary: $70,696.25 (gross)
FOM, Operations Manager, Housekeeping Manager Annual Base Salary Range - $70,696.25 - $85,000.00 (gross) ba

Restaurant Manager at Union House
Location: Richmond, Victoria
Company:

Union House Operations Pty Ltd trading as Union House

Who We Are:
At Union House, nestled in the vibrant heart of Richmond, we pride ourselves on being more than just a pub. We are a cornerstone of community life, offering a sun-drenched rooftop for watching the footy, a cosy spot for a pint or a vino, and a welcoming atmosphere for enjoying a meal or engaging in conversation. Our recent revitalisation has only deepened our commitment to being a beloved gathering space for all. Our team members, key to creating our warm and inclusive environment, ensure every visit is memorable. Join us in making Union House a favourite local destination.

Purpose of the Role:
Union House Operations Pty Ltd trading as Union House is looking for a full-time Restaurant Manager. You play a crucial role in the smooth and exceptional operation of our dining room and service, acting as the vital link between our kitchen and front-of-house team. Your responsibilities will include a variety of duties, from light admin tasks to hands-on service, ensuring our ethos of warmth and inclusion is reflected in every aspect of our operation.

Key Responsibilities:
Develop and maintain Food & Beverage standard operating procedures for service consistency.
Provide hands-on F&B service support and oversee cash handling processes.
Uphold responsible service of alcohol standards and ensure cleanliness and maintenance of F&B areas.
Monitor customer service, coordinate bookings, suggest F&B improvements, and develop up-sell programs.
Supervise and train F&B staff, ensuring adherence to standard operating procedures and budget-aligned staffing.
Foster effective communication and teamwork, attend meetings and collaborate with key departments for seamless service.
Adhere to company Occupational Health and Safety policies, report unsafe practices, and perform duties aligned with position skills as required.

Skills and Qualifications:
Relevent Diploma or education level qualification.
Two years of full-time work experience in a similar role.
Demonstrated ability in supervising and training staff.
Strong organisational and communication skills.
Commitment to high service standards and safety protocols.

Employment Conditions:
This is a Full-Time salary position under the terms of the Publican.Co Enterprise Agreement 2023/2024.

Remuneration:
At Union House, we recognise and reward our team's dedication and hard work. Our remuneration package includes:
Starting Salary $70,000pa - $75,000pa
Entitlements to annual leave and personal leave as per FairWork
Access to our Health & Wellbeing Program.
Additional Parental Leave options to support our team members on their personal journeys.

Join Our Team:
If you're passionate about delivering outstanding hospitality and eager to contribute to the lively and welcoming atmosphere of Union House, we'd love for you to join our team. Please submit your resume and a cover letter detailing your experience and why you believe you're the perfect fit for our community-centric pub.

How to Apply:
Please submit your CV and a cover letter detailing your qualifications and experience and why you are the ideal candidate for this position to our recruitment team. We look forward to welcoming you to our Union House family.

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Equal employment opportunities
Opportunity to learn and grow
Great positive working culture

Skillinvest on behalf of GWMWater, an exciting opportunity exists for a Trainee to join their Service Delivery team in Donald. This is an entry level position and the successful applicant will complete a Certificate III in Water Industry Operations. Duties Include:

Liaise with customers, GWMWater employees and other service providers in relation to service requests, system faults and customer complaints
Operate and maintain water and wastewater systems and assets
Engage contractors for assistance with faults or works when required
Identify and assist in the solution to any communication and workflow problems observed
Gaining qualifications and licenses by completing the required training for the role

This position is an excellent opportunity, and ideally the successful applicant will possess the following attributes:

Possess a strong customer service focus
Physically Fit
Attention to detail
Strong desire to work in a team environment
Possess creativity and innovation
Drivers Licence required

*2023 School Leavers encouraged to apply. For more information contact Daryl Eastwell on 0407 364 654 for a confidential discussion. Applications close ASAP Please note, only shortlisted candidates will be contacted directly. To be eligible to receive an Apprenticeship or Traineeship and the government funding, candidates must be a citizen or permanent resident of Australia. New Zealand citizens must have resided in Australia for over 6 months to be eligible.

TO APPLY: Written applications including a resume and cover letter to be submitted by clicking apply now.

Skillinvest is an equal opportunity employer Please click here to apply.