We are seeking a motivated professional with a passion for service to join our Hotel Service Manager team.

We have a number of different manager roles available including Night Manager, Assistant Manager, Front Office Manager, Operations Manager, and Housekeeping Manager.

We are hiring for multiple positions across regional Australian locations outside of Sydney, Melbourne, and Brisbane.

As our next Night Manager, you will:
• Provide support, leadership and guidance to the Front Office overnight team
• Coordinate the work flow of the front office night team to ensure that the front office is covered at all times, including meal breaks
• Completion of property specific night audit procedures
• Carry out floor checks, where possible
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Check guests in and out of the Property accurately and in a timely manner
• Answer all telephone calls within three rings in a professional manner according to brand standard
• Record guest comments for the information of the Head of Department
• Ensure accuracy and balancing of till and the department cash float
• Prepare and distribute daily reports
• Document all transactions and alterations to accounts
• Carry out transactions foreign currency accurately
• Collect payment of accounts and issue receipts accordingly
• Ensure all guest details are fully updated on PMS system to ensure Property information is correct
• Ensure guests who are not ALL members are briefed on features and benefits and signed up to the loyalty program
• Ensure a thorough and clear handover of information to Team Members on the following shift in order to ensure continuity of service.

As our next Assistant Manager, you will:
• Supervision, support and training of Front Office Team Members to ensure standards and procedures are observed
• Ensure that all company and department policies and procedures are understood by all Team Members
• Ensure effective communication of new or updated information regarding policies, rates or general Property information
• Conduct departmental meetings to brief Team Members on activities and discuss any issues relevant to the shift.
• Carry out all front office reception duties as required
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Ensure all revenue for the day is accounted for with daily summary being completed to balance daily activity
• Assist in the preparation of Team Member rosters, ensuring that optimum number of Team Members is achieved within budget
• Assist in the recruitment and selection of Team Members for the department, when required
• Conducts timely Performance Development Appraisals for Front Office Team Members
• Organise skills training for Front Office Team Members in conjunction with the Human Resources
• Implement strategies to increase the productivity and morale within the Department in conjunction with the Head of Department
• Ensure a thorough and clear handover of information to Supervisory Team Members on the following shift

As our next Operations Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Assists the General Manager in ensuring a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all unit owners
• Maintain a strategic business perspective
• Ensures a smooth, efficient day-to-day operation of the Property.
• Assists the General Manager in the direction of the property services and operations, liaising with all Departments as required.
• Relief coverage for the General Manager in their absence.
• Provides essential feedback to the General Manager on the status of the property operations and the departments.
• Provides ongoing guidance, leadership and support to the General Manager, Heads of Department and Front Line team.
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times.
• Deal effectively with guest complaints and feedback in an efficient and professional manner.
• Conducts regular Head of Department meetings to improve and maintain guest service standards and record minutes of these meetings.
• Recommends and implements revenue strategies to improve guest comfort and ensure innovation of service levels are maintained.
• Ensures departments are ready for peak service periods and are staffed accordingly.
• Be conversant with all tiers of the rate structure.
• Liaison with Sales & Marketing to maximise sales opportunities by effective promotion, advertising and marketing.
• Cultivation and maintenance of a positive sales culture maximising up-selling and on-selling.

As our next Front Office Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Works with the General Manager to ensure a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all key stakeholders
• Maintain a strategic business perspective
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Accountable to the General Manager for the productivity of the department, within the budgetary guidelines
• Recommends and implement strategies to improve guest comfort
• Prepares schedules for renovation of guest rooms, in conjunction with Housekeeping and Maintenance Managers as required
• Work closely with the Housekeeping Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
• Be aware and enforce the Privacy Act with respect to all guests

As our next Housekeeping Manager, you will:
• Plan and coordinate all work activities in the Housekeeping department ensuring all tasks are completed at or above the required standard and within specified timeframes
• Accountable to the General Manager and Operational Housekeeping Manager for the productivity of the department, within the budgetary guidelines
• Carry out regular inspections of all areas of the property in conjunction with the Maintenance Manager to ensure that all facilities are being cleaned and maintained according to Health and Safety standards
• Ensure that the department is prepared for any changes in business levels.
• Maintain the appearance and cleanliness guest rooms and Property grounds, ensuring maximum guest comfort at all times
• Work closely with the Rooms Division Manager / Front Office Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
Liaises with outside contractors with regard to laundry and cleaning material services
• Order and control all Housekeeping inventory, including chemicals, linen and supplies
• Prepares schedules for renovation of guest rooms, in conjunction with Front Office and Maintenance Managers as required

What we are looking for:
• A vibrant, and outgoing personality in order to engage with guests and ensure they have a memorable stay
• The ability to maintain a high level of personal presentation as an ambassador for the hotel at all times
• The flexibility to work shifts including early mornings, evenings and weekends
• A person with proven leadership experience within a hotel environment
• Knowledge of Sihot PMS advantageous

Assistant & Night Manager Annual Base Salary: $70,696.25 (gross)
FOM, Operations Manager, Housekeeping Manager Annual Base Salary Range - $70,696.25 - $85,000.00 (gross) ba

Roles & Responsibilities

Experience in a large scale organization with an ability to navigate complex processes, and organizational structures


Ability to build relationships with key stakeholders, business partners, vendor relationship managers, regional partners.


Ability to understand and call out risks in processes and offer remediation opportunities


Control mindset, good understanding of operating in a controlled environment.


Experience operating in a regional role with good communication skills and the ability to work with partners on other timezones (ie, India, Philippines etc).


Some understanding of change management and process improvement opportunities desirable


A good team player, someone with experience working in small team,, able to collaborate and have a 'can do' attitude.

Operational Experience

Prior experience in HR Operations, good understanding of Payroll processing, salary packaging


... Click here to view more detail / apply for Payroll Operations Manager

What are we looking for?

Strong Warehouse Operations and Safety experience
Demonstrated project coordination and/or project support experience with the successful delivery of projects from concept to implementation
Strong attention to detail and accuracy is essential
Strong communication and interpersonal skills
Ability to manage multiple priorities and stakeholders in a fast-paced environment
Collaborative problem-solver, with the ability to take an analytical approach
Intermediate proficiency in Microsoft Office Suite
Strong knowledge of ALDI safety systems and standards

  What's in it for you?

Market leading remuneration $103,800 - $124,700 including super
5 weeks annual leave
Be a part of a leading international retailer
Extensive training and development
Problem solving of real business challenges
High levels of autonomy and responsibility
Working with a retailer who has been recognised as an Employer of Choice (as voted in 2023, 2022, 2021, 2020, 2019 and 2018)
Excellent team culture where you work alongside friendly and
... Click here to view more detail / apply for Safety Specialist ? Warehouse Operations

Why is this an exciting opportunity.
An inclusive and fun workplace where the alchemy of people and technology creates experiences people love and actions brand?s needs.
The opportunity to experience another world, learn a skill or do something you are passionate about outside of media through our annual Human Experience Day.
Flexible working ? the ability to mould the way you want to work to fit your lifestyle.
A constantly evolving and personalised Learning and Development programme tailored to the training you need to drive your career development.
Local and Global Mobility ? transferring to any agency within Publicis Groupe in Australia and internationally.
An onboarding program that commences from the point of you accepting our offer and shares everything that you need to know about Zenith and sets you up to achieve success throughout your first 6 months.
Progressive parental leave initiatives.
Wellbeing initiatives that support your ?Wholeself? ? ... Click here to view more detail / apply for Media Operations Director

We are doing things differently at TDC.

Every Pixel is Everything to Us. We work on the biggest, high impact, highly respected projects.

Our People are at the Heart of Everything we do. We nurture talent with structured training and development, mentoring and opportunities.

We value the welfare of our team and have a progressive and inclusive workplace with industry-leading remuneration, bonuses, benefits, and perks.

TDC is seeking a full time Technical Operations Manager to join our high-performing Sydney Operations team in a newly created role. This is a hands-on and cross-functional role that interacts between the Client Services and Technical Operations functions of TDC to manage technical resources to ensure excellence in the delivery of client shows. The role is responsible for managing TDC?s Technical Operations to provide a highly efficient, agile, and quality-focused service that supports TDC?s reputation for excellence in delivering leading-edge technical solutions for our clients.

... Click here to view more detail / apply for Technical Operations Manager

Mobility Advisor   Clerk Grade: 7/8 Employment Type:Temporary role up to 31 January 2025 (Multiple Opportunities)Location: Parramatta and/or McKell (Sydney)  We embrace Healthy Hybrid Habits, with the expectation that you attend DCS office once a week!  About the team 
You will be joining a hugely supportive and collaborative team of recruitment professionals who understand that collectively we can overcome any challenges. We encourage flexible working and meet regularly to discuss ideas and take a continuous improvement mindset into everything we do.  About the role 
This role is part of the Talent Acquisition & Onboarding Division within the DCS Mobility Team. As a Mobility Advisor, you will play a pivotal role in providing empathetic support and guidance to staff impacted by organizational changes. You will empower individuals to navigate career transitions with confidence, offering compassionate communication and equitable opportunities for professional growth. This is a great opportunity for someone who enjoys candidate ... Click here to view more detail / apply for Mobility Advisor

Senior Advisor Strategy & Insights Clerk Grade 9/10
Branch and Division: Strategy & Performance, NSW Fair Trading Location: Sydney, Flexible Hybrid (with occasional travel) Term: Ongoing Closing Date: Monday 22nd July 2024 [9:59am] Enquiries: Hiring Manager:  Dan Watson
About the team
This role is an exciting opportunity to work with Strategy & Performance. You will be identifying, analysing and documenting business metrics, performance measures and insights at a whole of NSW Fair Trading level. You will work with internal and external stakeholders at all levels, bringing your extensive performance and insights experience and ability to engage, influence and negotiate successful outcomes.
Your responsibilities will include

Mapping business metrics and performance measures across Fair Trading
Influencing and negotiating with stakeholders
Implementing a structured performance metrics and insights architecture
Managing and co-ordinate performance measurement and reporting
Developing and running ad-hoc research
... Click here to view more detail / apply for Senior Advisor Strategy & Insights

At Komatsu Australia youll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together . We encourage people with diverse backgrounds to apply for this role.
The Opportunity:
Collaborating closely with the Regional HSE Advisor, you'll play a pivotal role in managing tasks and driving our commitment to health, safety, and environmental excellence. Picture yourself supporting dynamic regional activities, tackling new challenges daily, from risk assessments to incident investigations, ensuring a safe and sustainable workplace. With opportunities to travel and expand your horizons, you'll make a tangible impact on our operations while participating in strategic initiatives, conducting training sessions, and implementing ISO45001, leading our journey towards excellence in HSE.
Role Located:  Wacol, QLD
Roster: Monday - Friday
Komatsu benefits:

Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer
... Click here to view more detail / apply for Senior HSE Advisor

Freight Forwarding - Import Operations 


Career role with a Global industry leader 
$75,000 - $80,000 depending on experience 
Matraville location | Hybrid role 
    
About the Company
Our client is regarded as a World Leader in their Industry, providing innovative solutions for their customers across a broad range of Industries.
  
Due to growth, we are looking for 2 x experienced Freight Forwarding Officers to join the team with a mixture of customer service and airfreight operations duties. 
   
Benefits on offer
People enjoy working with this business because no two days are the same; they offer long-term career progression. Work from home is available following the qualifying period, where you can work up to two days per week from home.
   
About the role
Reporting to the Customer Operations Manager, your duties will include but not limited to the following

... Click here to view more detail / apply for Freight Forwarding ? Import Operations

About CV
CV maintains a loyal and growing customer base which is made possible by our exceptional teams and our drive to create outstanding businesses that we are proud of. Our customer driven culture is what sets us apart from our competition and we strive to ensure we understand our clients and deliver on their business needs.
With over 750 committed team members across six locations, CV prides itself on having the best people in the game, backed by an unwavering commitment to make sure our team has the support they need to be the best they can be. The CV team is united by our five core values: safety, integrity, teamwork, accountability and wellbeing.
Our people and the culture we have created are ultimately what makes CV a great place to work. A friendly atmosphere, a commitment to keeping you informed and regular team events are ... Click here to view more detail / apply for Senior Human Resources Advisor

Senior Advisor, Pricing

Role Type:  12 months temporary full time (potential for extension or permanent)


Salary: DCS Clerk Grade 9/10, base salary starting at $120,859 - $133,183 plus superannuation and leave loading


Work Location: Hybrid Remote plus some office days (Haymarket, Sydney)

About Us:
The Department of Customer Service (DCS) is a service provider, regulator and central agency of government. DCS is undertaking an ambitious digital transformation of government services, underpinned by its Digital Government Strategy.
Government Technology Platforms (GTP) enables NSW government through the provision of core and common digital capability including cross sector leadership and delivery of ICT infrastructure and digital services aligned to the NSW Government ICT Strategy; Beyond Digital.
About the Role:
This role manages the commercial pricing operations that enable business units to deliver services that are fully cost recoverable ... Click here to view more detail / apply for Senior Advisor, Commerical Pricing

The State Insurance Regulatory Authority (SIRA) is looking for a Senior Policy Officer to join our team!

Fantastic ongoing clerk grade 7/8 opportunity.
Salary range: $106, 025 - $117,363 super and leave loading.
Sydney-based role with flexible and hybrid working options available.
Excellent career and learning development opportunities and support.

About the role
We are seeking a grade 7/8 Advisor with experience in Executive, Parliamentary and Governance projects or functions to join the State Insurance Regulatory Authoritys (SIRA) Public Accountability team. The Public Accountability team sits within the Strategy and Performance directorate in the Office of the Chief Executive.
This directorate supports the agency in providing a diverse range of corporate and critical enabling services such as audit, risk, compliance, ministerial and parliamentary coordination and support, privacy, information access and management, workforce capability, strategy and corporate reporting services. ... Click here to view more detail / apply for Advisor, Governance & Executive Support

Service Operations Manager (Fire Protection) West Sydney Circa $140k - $160k Package   A reputable and established large Fire Protection business are currently on the lookout for an experienced Service Operations Manager to work alongside their current Service Manager to assist with the Operational Management side of the business.   The ideal candidate will have extensive leadership and management experience working within the Fire Protection industry, and will have built excellent working cultures as well as managed the business / business unit commercially. The client would like someone who is tried and tested in this level of role.   I have much more information regarding the position that the client is happy for me to discuss with suitable candidates over the phone or a teams meeting, so if you would be interested in applying for this position or would

... Click here to view more detail / apply for Service Operations Manager

Unita is a national design & construct building company that prides itself on helping bring brands and spaces to life, by providing the best outcomes for our clients. Uniquely, Unita combines planning, design, manufacturing, project management & construction to deliver pragmatic end-to-end solutions.

Unita's cross-industry experience means all our services are based on an unparalleled understanding of real-world success. Unita has offices within Brisbane, Sydney, Melbourne, and Perth equipped with over 140 talented & committed employees ready to make your dream a reality.

Unita specialize in all types of workplace, retail, hospitality & health-based fit-outs to name a few.

About your role:
As our Head of Operations and Commercial Management at Unita you will lead and manage both the operational and commercial aspects of our high-end fit-out construction projects. This pivotal role demands for a strategic thinker with robust leadership skills and a meticulous attention to detail. The ideal ... Click here to view more detail / apply for Head of Operations and Commercial Management

Posted: 19/06/2024

Closing Date: 31/07/2024

Job Type: Permanent - Full Time

Location: Brisbane

Job Category: Quality Assurance & Safety


About MPK:
Re-energised. The kind of thinking the world is demanding to transition to a new energy future. This requires the dynamic attitude that MPK is known for delivering. Whether its upstream LNG development and servicing, fluid transportation, or renewables, in the essential energy, water and natural resources sectors, were here to use our proven ingenuity to redefine the challenge and innovate solutions that solve problems and deliver high quality outcomes. You need only look at our long term partnerships and outcomes with major industry leaders to see how we have successfully realised their vision.
With the world's growing demand for increased energy supply, MPK are there to provide essential

... Click here to view more detail / apply for HSET Advisor

Alliance Airlines is Australias leading chartered airline dedicated to ensuring the safety and wellbeing of our employees.   As we continue to grow, we are seeking a Injury Management Advisor  to join our team in a permanent part-time capacity. This role offers a unique opportunity to make a meaningful impact on employees well-being and contribute to the success of our growing organisation.
About the Opportunity
In this newly create role the Injury Management Advisor plays a vital role supporting our employees well-being by facilitating their return to work after injury/illness.  You will play a crucial role in managing workers' compensation claims in collaboration with our external Injury Management provider.  Working closely with operational teams, you'll ensure timely return-to-work processes and compliance with workers' compensation obligations. This is a permanent part-time position of 0.6FTE, with flexibility available regarding days/ hours. 
Key Responsibilities:
The Injury Management Advisor  is
... Click here to view more detail / apply for Injury Management Advisor

A bit about us
McNab Group is one of Australias largest construction, development and property groups with additional group businesses in supply chain and hoist operations. McNab has a very strong pipeline of residential, commercial and industrial projects ranging from $10m to $100m with our loyal repeat clients and referrals.
Priding ourselves on the progression and development of our people, McNab has a strong culture of teamwork, support and career growth for all of our team in all areas of our business providing opportunities throughout your career from hire to retire. 
We have a fantastic opportunity for HSE Advisor who wish to join a supportive company that drives safety, quality and building strong relationships with clients and subbies, while leading a team to deliver excellence and have fun while doing it.
The role
At McNab our Health Safety and Environment Advisors are proactive construction ... Click here to view more detail / apply for HSE Advisor ? Brisbane

Operations Coordinator
Apply now Job no: 493282 Work type: Permanent full time Location: Mona Vale, Morriset, Sydney Categories: Administration

We are looking for an experienced Operations Coordinator who is interested in providing exceptional administration support to join Active Tree Services. We have offices located in Morisset, Mona Vale and Penrith .
Arboriculture and vegetation management is a multi-billion dollar industry with a future in Australia.  It involves the management of individual trees, typically in and around the places where people live, work and play. Active Tree Services is the industry leader in the commercial space.
The Role:
Reporting into the Operations Manager you will ensure the delivery of a wide range of administration duties and support services.
This role requires you to support the Operations manager with ongoing day-to-day business needs, coordinate

... Click here to view more detail / apply for Operations Coordinator

At GHD Advisory we are invested in creating sustainable commercial outcomes with clients driving change in water, energy and urbanization.
Join a team committed to solving complex challenges across the value chain, from capital deployment to asset management, enabling resilience, growth and sustainability.
Together, we'll help create a future for generations to come.
Who are we looking for? We're looking for an Advisor to join our Risk team to be based in Brisbane with a focus on process safety in the Queensland market. This role can be appointed on either a part-time or full-time basis.
Working with an energetic and high performing team, this position offers a variety of work and will see you involved in:

Operating across a wide variety of markets and learning opportunities to provide innovative risk solutions to our clients
Perform and lead services including a variety of risk assessments such as Safety in Design, HAZID,
... Click here to view more detail / apply for Advisor ? Risk

Cotiviti is the leading provider of payment integrity services in the healthcare marketplace, delivering innovative analytics and technology solutions to drive savings and value to our customers.
Our passionate team of data scientists, software engineers, and domain experts deliver solutions and services to our clients that help to target fraud, abuse, waste, and errors within healthcare data.
About the job
The Audit Operations Coordinator will join our highly skilled audit team who perform desktop and onsite audits of healthcare claims on behalf of our private health insurance clients. This role will ensure the efficient functioning of audit processes through effective stakeholder management and meticulous coordination of activities. This role is responsible for coordinating stakeholder communications, responding to providers and customers in a timely manner, tracking audit progress, following up on outstanding audits and handling debt collection activities. The ideal candidate will possess excellent organisational


... Click here to view more detail / apply for Audit Operations Coordinator

About the Company ACRWORLD is proud to partner with Acciona Energia for the recruitment of multiple positions as part of their ambitious growth strategy in the Australian market. Theyre a global leader and highly successful developer/operator of renewable energy assets in Australia, with MacIntyre Wind Farm recently going into construction which will be the biggest wind farm in the Southern Hemisphere. They are recognized as a Top Employer 2022 in 5 different countries, including Australia - where they pride themselves on a supportive and successful culture.    About the Role This role is responsible for leading and managing Acciona Energia Australia Global (AEAG) Northern operational assets to meet the companys strategic goals. This involves developing, implementing, and monitoring day-to-day operational systems and processes that provide visibility into goals, progress, and obstacles for AEAGs key initiatives.   Responsibilities

Align O&M teams across northern and southern


... Click here to view more detail / apply for General Manager Northern Operations ? Renewables

Why join us?

We are one global company made up exclusively of knowledgeable, passionate, and creative individuals with expansive experience coming together to reach shared goals.

Above all, we are committed to promoting diversity and inclusivity within the workplace. We want to ensure that no job applicant, temporary worker or employee receives less favourable treatment on the grounds of age, disability, gender and transgender status, race and ethnicity, religion and belief (including no belief), marriage or civil partnership status or sexual orientation.

 

Role Purpose:

The Platform Operations teams are responsible for the support, reliability and stability of Epsilon RMN production systems, environments and offerings. The team owns the reliability vision for the company, driving continuous improvement through a combination of development and operations initiatives as well as process excellence. The team has full solid-line responsibility for operations including the deployment, management, monitoring, reporting, troubleshooting, and repair of production systems. Core to the success of the role is to provide a premium customer support experience focused on a “centre of excellence” that allows for a full-service delivery support cycle.

 

Responsibilities and Duties:

• Identify and resolve performance bottlenecks and reliability issues.
• Develop and maintain system documentation, runbooks, and operational procedures.
• Participate in on-call rotations to ensure 24/7 system availability.
• Practice incident management processes and provide on-call capability
• Work with the wider Engineering, Product, Delivery and Security teams to ensure that appropriate attention is given to production/system reliability for our customers.
• Uphold Operational Practices in conjunction with the Product and Engineering teams (e.g.understanding how product feature development could affect the system’s overall reliability, performance or our customers).
• Uphold the IT Service and Support workflow - with a particular focus on ensuring best in class customer experience.
• Discuss and recommend more complex or innovative technical developments to improve the quality of software and supporting infrastructure to better meet users' needs.

We are on a mission to drive and expand Onitsuka Tigers global business and become the most iconic premium lifestyle brand. We are looking for a highly skilled and passionate Logistics & Operation Specialist to support our Oceania expansion.
Our Logistics & Operation function will be responsible for all aspects of logistics operations including 3PL project management, completing tasks as assigned to support sales, merchandising, factory, forwarder and warehouse within Onitsuka Tiger Oceania.
Role Responsibilities:
  3PL(Third Party Logistics) Project Management
      Develop, control, and manage the new logistics of Onitsuka Tiger Oceania by collaborating with 3PL, Onitsuka Tiger Head Quarter, and ASICS Logistics Team.
      Monitor operations and partner with 3PL provider to drive continuous improvement and ensure successful logistics flow through achievement of KPIs.
     PO Shipment/delivery management to avoid sales opportunity loss by collaborating with ASICS Oceania Shared Service Logistics/SCM team and 3PL. ... Click here to view more detail / apply for Logistics & Operations Manager

Compliance Advisor
Apply now Job no: 492569 Work type: Full-time Permanent Location: Sydney Categories: HSE, Administration

Why Built?
Proudly Australian and privately owned, Built is the only construction company to offer a total solution across all built-forms, sectors and sizes. And were leading the industry in sustainability and digital construction methods.
Heres what youll find with us:

Paid Parental Leave
Additional paid leave for every year of service (up to 5 extra days per year)

Our in-house health & wellbeing team crafts tailored programs for all staff, focusing on enhancing physical and mental health to ensure you thrive. By fostering a healthy work environment and equipping you with the tools to perform at your best, we prioritize your overall wellbeing.
An opportunity, built for you
As the

... Click here to view more detail / apply for Compliance Advisor

Job Description
Your New Opportunity:
A fantastic full time, permanent role has come up for a Service Advisor to join our On Highway Service team. You'll be based in our Chipping Norton Branch , working as a key liaison between our customers and our Service Technicians. You'll deal with Western Star, MAN and Dennis Eagle trucks , along with other brands and products!
In this role you will:

Have proactive communication with workshop customers daily ? taking bookings, advising of progress and providing estimated finish times
Provide accurate quotes to customers and provide timely follow up
Process invoices upon completion of jobs
Respond to phone queries in a fast, efficient manner
Work with workshop staff to ensure Penske's top notch customer care standards are met and exceeded
Keep an eye on technician workloads to ensure repair and service timeframes

... Click here to view more detail / apply for Service advisor