Job Description
Your New Opportunity:
A fantastic full time, permanent role has come up for a Service Advisor to join our On Highway Service team. You'll be based in our Chipping Norton Branch , working as a key liaison between our customers and our Service Technicians. You'll deal with Western Star, MAN and Dennis Eagle trucks , along with other brands and products!
In this role you will:
Have proactive communication with workshop customers daily ? taking bookings, advising of progress and providing estimated finish times
Provide accurate quotes to customers and provide timely follow up
Process invoices upon completion of jobs
Respond to phone queries in a fast, efficient manner
Work with workshop staff to ensure Penske's top notch customer care standards are met and exceeded
Keep an eye on technician workloads to ensure repair and service timeframes
... Click here to view more detail / apply for Service advisor
