About the Role

We are seeking a detail-oriented and proactive Branch Administrator to join our team at Crown Equipment. In this role, you will provide crucial administrative support to ensure the smooth operations of our branch. You will work closely with team members to streamline processes and enhance customer service, making a significant impact on our service delivery.

Responsibilities & Duties

• Manage daily administrative tasks including answering phone calls, responding to emails, and handling customer inquiries.
• Assist with Truck history and part availability
• Maintain accurate records and databases.
• Coordinate inventory management and assist with stocktake.
• Support the departments with the preparation of quotes and invoices for customers.
• Assist with rental agreements.

Skills & Experience

• Proven experience in an administrative role, preferably in a similar industry.
• Strong organisational skills with attention to detail.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.
• Proficient in Microsoft Office Suite and experience with CRM systems.

What sets us apart?

Crown’s history began when two brothers founded the Company in New Bremen, Ohio (USA) in 1945. Today, the fourth generation of the very same family continues to lead Crown in all of its operations across the globe. Being a family-owned and run business is evidenced by more than 200 employees reaching service milestones in our 20, 25, 30, 35, 40, 45 and 50 year categories in Australia alone, with more than 2,000 employees reaching a 25 year service milestone globally. 

As a Company we want to continue to support our employees to be the best versions of themselves and that’s why, as a Crown employee you get to enjoy:

• A benefits program which gives you access to discounts and cashback from over 400+ retailers nation wide.
• Access to a health and wellbeing platform which supports your Mental, Physical and Financial goals.
• Corporate Rates for Private Health Insurance.
• An inclusive working environment.
• An Employee Assistance Program for confidential counselling with chat, phone and face to face counselling options.

The Company

Crown Equipment is a well-respected global Materials Handling Equipment company which has enjoyed 50 years of success in the Australian market. The Company has operations in all Australian States and territories as well as many regional locations. The Company Brand is well known and respected in the marketplace and is supported by a customer value proposition based on highly skilled staff, quality products, strong service and parts back-up and leading-edge technology. 

• Create an impact with lasting impressions on our guests in this hands-on and detail orientated role  
• Work, play and find your balance in a workplace where every day is a holiday 
• Find your balance with flexible work hours over a 7-day roster 
• Are you 100% customer focused and driven to provide top notch guest experiences?

What you’ll do:
You will ensure the highest possible standards of efficiency and professionalism in Front Office Guest Services. You will wow our guests with your welcoming smile, bubbly personality and ability to think outside the box. You will ensure that guests are welcomed warmly and are efficiently checked-in and checked-out. You will also be responsible for any incoming phone calls to the property and delight with your familiarity of all accommodation offerings and services. 

What you’ll bring:

• Outstanding customer service skills
• Well presented, friendly and welcoming
• Passionate about everything you do with a drive to be the best you
• Team-oriented
• Great problem-solving skills and the ability to multitask, supporting your team and guests
• Reception/Front Office/Admin/Sales Agent experience preferred - hospitality industry will be highly regarded
• Park Management system experience (Newbook and/or RMS preferred but not necessary)
• Available to work shifts over a 7 days rotating roster

What’s in it for you? 

At Parks & Resorts it’s not just about discounts (although you do get these too). We know everyone leads a life and regardless of what stage you are at, we have something to suit you all. 

• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 

• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more 

• My Thanks reward and recognition program  

• Employee referral program where you may be eligible for a referral bonus of up to $2,000 

• Grow, progress or relocate with us and move around the country to one of our many other parks or resorts. 

Know you belong :

At NRMA Parks & Resorts we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected no matter what background or experience. From First Nations peoples, to gender, age, ethnicity, sexual orientation and different abilities, we welcome people from all walks of life and embrace unique perspectives.  

Are you nodding your head as you read this? Ready to roll up your sleeves and really make a difference? Apply now! We cannot wait to hear from you! 

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks.  

Warehouse Administrator - Kemps Creek NSW (Car Required)

Employment Type - Casual

Searching for a hardworking and driven warehouse administrator to join our dedicated logistics team in our CROSSMARK warehouse! Casual position with view to covert to Full-Time

·        Monday to Friday business hours | Casual award rates $33.13 p/hour + Superannuation

·        Located in Kemps Creek, NSW

At CROSSMARK we connect shoppers to brands by providing a smarter way to faster growth in all things retail. As Australia’s leading Field Sales and Marketing Business, our teams of merchandisers, brand ambassadors, demonstrators, auditors and sales representatives, help some of the most powerful brands in the world reach and exceed their performance objectives in store. 

Each valued team member at CROSSMARK brings with them their own qualities, different backgrounds and unique perspectives to our collaborative environment. Diversity, flexibility, and innovation are just some of the reasons why our people come to work every day. If you are interested in a career at CROSSMARK we encourage all walks of life to apply today. All applications are strictly confidential.

HP1

• Previous office/warehouse experience preferred
• A good presentation/communication and work ethic
• Excel experience
• Good with other Microsoft related software and previous experience in ERP related software, or willing to learn while working with us.
• Transport knowledge desired but not essential
• Client facing, assist in covering off comms via email etc.
• Availability Monday to Friday 8am -4pm but not limited to.

The Benefits of working with CROSSMARK:

• ·        Ongoing training and support
• ·        DKSH Products & Brands Staff Discount
• ·        Opportunity to work with global brands
• ·        Amazing company culture with the opportunity for growth
• ·        Monday to Friday business hours | Casual award rates
• ·        Minimum of 3 full days availability required
• ·        Located in Kemps Creek, NSW | DKSH Products & Brands Staff Discount