About the Role
We are seeking a detail-oriented and proactive Branch Administrator to join our team at Crown Equipment. In this role, you will provide crucial administrative support to ensure the smooth operations of our branch. You will work closely with team members to streamline processes and enhance customer service, making a significant impact on our service delivery.
Responsibilities & Duties
- Manage daily administrative tasks including answering phone calls, responding to emails, and handling customer inquiries.
- Assist with Truck history and part availability
- Maintain accurate records and databases.
- Coordinate inventory management and assist with stocktake.
- Support the departments with the preparation of quotes and invoices for customers.
- Assist with rental agreements.
Skills & Experience
- Proven experience in an administrative role, preferably in a similar industry.
- Strong organisational skills with attention to detail.
- Excellent written and verbal communication skills.
- Ability to work independently and as part of a team.
- Proficient in Microsoft Office Suite and experience with CRM systems.
What sets us apart?
Crown’s history began when two brothers founded the Company in New Bremen, Ohio (USA) in 1945. Today, the fourth generation of the very same family continues to lead Crown in all of its operations across the globe. Being a family-owned and run business is evidenced by more than 200 employees reaching service milestones in our 20, 25, 30, 35, 40, 45 and 50 year categories in Australia alone, with more than 2,000 employees reaching a 25 year service milestone globally.
As a Company we want to continue to support our employees to be the best versions of themselves and that’s why, as a Crown employee you get to enjoy:
- A benefits program which gives you access to discounts and cashback from over 400+ retailers nation wide.
- Access to a health and wellbeing platform which supports your Mental, Physical and Financial goals.
- Corporate Rates for Private Health Insurance.
- An inclusive working environment.
- An Employee Assistance Program for confidential counselling with chat, phone and face to face counselling options.
The Company
Crown Equipment is a well-respected global Materials Handling Equipment company which has enjoyed 50 years of success in the Australian market. The Company has operations in all Australian States and territories as well as many regional locations. The Company Brand is well known and respected in the marketplace and is supported by a customer value proposition based on highly skilled staff, quality products, strong service and parts back-up and leading-edge technology.
