The Role

Our team covers all areas of water engineering, from strategic water planning, infrastructure design, flood modelling, drainage design, climate change resilience and water quality. As an integrated team, we provide design and planning advice from inception through to detailed design, often working alongside other engineers, scientists, architects and master planners in multi-disciplinary teams. ​

Responsibilities may include:

• Assisting in data collection and analysis ​
• Undertaking hydrological, hydraulic and drainage network modelling using various modelling tools
• Undertaking calculations for concept and detailed design of culverts, bridges, dams, channels, pit and pipe networks.
• Providing input to design reports and surface water assessments ​

For all other Graduate opportunities, please visit our opportunities document.

Our Graduate Program

Our Growing Professional Skills (GPS) graduate program is designed to help you bridge the gap between formal education and the workplace. The program is spread across two years, drawing on a range of personal development activities, exposure to other graduates and business leaders, and a range of topics designed to grow your business and professional skills.

Along with local site visits, technical seminars, mentoring, and internal and external training, AECOM connects you with leading local and global networks that help you learn, grow, and develop.

As an added incentive, your involvement in the GPS program is fully endorsed for those seeking Professional accreditation. If you decide to do additional studies, we will help you examine your options and identify areas of specialisation to support you in your career.

The Role

Our team covers all areas of water infrastructure design. As an integrated team, we deliver water projects from inception through to construction. This requires working in multi-disciplinary teams to deliver local projects through to significant international projects.​

Responsibilities may include: ​

• Assisting in data collection and analysis ​
• Design of water infrastructure, including pipelines, pumping stations and treatment plants ​
• Field work ​
• Technical report writing. ​

For all other Graduate opportunities, please visit our opportunities document.

Our Graduate Program

Our Growing Professional Skills (GPS) graduate program is designed to help you bridge the gap between formal education and the workplace. The program is spread across two years, drawing on a range of personal development activities, exposure to other graduates and business leaders, and a range of topics designed to grow your business and professional skills.

Along with local site visits, technical seminars, mentoring, and internal and external training, AECOM connects you with leading local and global networks that help you learn, grow, and develop.

As an added incentive, your involvement in the GPS program is fully endorsed for those seeking Professional accreditation. If you decide to do additional studies, we will help you examine your options and identify areas of specialisation to support you in your career.

The Role

AECOM’s Resources & Industry business has opportunities for Graduate Mechanical Engineers to support the successful completion of a range of major mining projects across Australia and Internationally.​

The role may involve:

• Collaborate with industry leaders and technical specialists whilst working as part of a dynamic and consultative team on major mining projects both across Australia and internationally.
• You will work across all project phases from studies through to detailed engineering and execution, working predominantly across copper/gold resource projects.
• Utilising your relevant experience, assist with the development of our upcoming engineers and graduates by advising and mentoring the next generation of engineering consultants. 

For all other Graduate opportunities, please visit our opportunities document.

Our Graduate Program

Our Growing Professional Skills (GPS) graduate program is designed to help you bridge the gap between formal education and the workplace. The program is spread across two years, drawing on a range of personal development activities, exposure to other graduates and business leaders, and a range of topics designed to grow your business and professional skills.

Along with local site visits, technical seminars, mentoring, and internal and external training, AECOM connects you with leading local and global networks that help you learn, grow, and develop.

As an added incentive, your involvement in the GPS program is fully endorsed for those seeking Professional accreditation. If you decide to do additional studies, we will help you examine your options and identify areas of specialisation to support you in your career.

The Role

As a Graduate Construction Engineer at AECOM, you have the opportunity to work on a number of exciting projects across a wide array of sectors. These include civil infrastructure , transport  and renewables to name but a few, for both public and private sector clients.​

The placement will assist other members of the Project and Program Management team to help deliver projects and ensure that our clients needs are managed across time, budget, quality and environmental requirements. This involves working at all stages of the project from initial concept right through to construction and operation. ​

With Construction Projects in various locations, this role provides the opportunity for work related travel.​

For all other Graduate opportunities, please visit our opportunities document.

Our Graduate Program

Our Growing Professional Skills (GPS) graduate program is designed to help you bridge the gap between formal education and the workplace. The program is spread across two years, drawing on a range of personal development activities, exposure to other graduates and business leaders, and a range of topics designed to grow your business and professional skills.

Along with local site visits, technical seminars, mentoring, and internal and external training, AECOM connects you with leading local and global networks that help you learn, grow, and develop.

As an added incentive, your involvement in the GPS program is fully endorsed for those seeking Professional accreditation. If you decide to do additional studies, we will help you examine your options and identify areas of specialisation to support you in your career.

The roles we are recruiting for in Maroochydore include;

• Graduate Civil Engineer – Highways
• Graduate Civil Engineer – Water

Graduate Civil Engineer – Highways

Work on projects from initial concept through to construction and operation, fulfilling diverse design, project management, stakeholder engagement, business innovation as well as technical and site assurance Role.  Every project faces unique challenges, and we take pride in developing inspired, sustainable solutions for our clients. Our collaborative and integrated approach allows us to create, rehabilitate and maintain many of the world’s iconic roadways.​

Graduate Civil Engineer – Water

Working with a high performing team of engineers, designers and drafters with a passion for digital delivery and embracing new technology, you will support leadership in delivering projects across a diverse range of sectors including local councils, defence, state government advisory, health, renewables, aviation and municipal infrastructure. ​

You will also have the opportunity to collaborate with best-in-industry peers across our organisation to create whole-of-business success for projects in transportation, buildings, environment and construction services.

For all other Graduate opportunities, please visit our opportunities document. 

Our Graduate Program

Our Growing Professional Skills (GPS) graduate program is designed to help you bridge the gap between formal education and the workplace. The program is spread across two years, drawing on a range of personal development activities, exposure to other graduates and business leaders, and a range of topics designed to grow your business and professional skills.

Along with local site visits, technical seminars, mentoring, and internal and external training, AECOM connects you with leading local and global networks that help you learn, grow, and develop.

As an added incentive, your involvement in the GPS program is fully endorsed for those seeking Professional accreditation. If you decide to do additional studies, we will help you examine your options and identify areas of specialisation to support you in your career.

The Role

As a result of a significant project pipeline, AECOM’s Resources and Industry team has upcoming opportunities for Graduate Electrical Engineers to join the team to support the successful completion of a range of projects across the region.​

Working as part of a dynamic, consulting environment, you will have the opportunity to work on a range of large multidisciplinary projects within the Mining, Industrial, Water and Transport sectors.​

Our team of industry experts and network of technical specialists will support the development of your technical and project management capabilities, giving you the opportunity to work across all project phases from studies through to detailed engineering and execution. Working across mining, minerals processing, defence, water infrastructure and transport will give you a broad exposure and help build your career. 

For all other Graduate opportunities, please visit our opportunities document.

Our Graduate Program

Our Growing Professional Skills (GPS) graduate program is designed to help you bridge the gap between formal education and the workplace. The program is spread across two years, drawing on a range of personal development activities, exposure to other graduates and business leaders, and a range of topics designed to grow your business and professional skills.

Along with local site visits, technical seminars, mentoring, and internal and external training, AECOM connects you with leading local and global networks that help you learn, grow, and develop.

As an added incentive, your involvement in the GPS program is fully endorsed for those seeking Professional accreditation. If you decide to do additional studies, we will help you examine your options and identify areas of specialisation to support you in your career.

The Role

Working with a high performing team of engineers, designers and drafters with a passion for digital delivery and embracing new technology, you will support leadership in delivering projects across a diverse range of sectors including local councils, defence, state government advisory, health, renewables, aviation and municipal infrastructure. ​

You will also have the opportunity to collaborate with best-in-industry peers across our organisation to create whole-of-business success for projects in transportation, buildings, environment and construction services.​

For all other Graduate opportunities, please visit our opportunities document.

Our Graduate Program

Our Growing Professional Skills (GPS) graduate program is designed to help you bridge the gap between formal education and the workplace. The program is spread across two years, drawing on a range of personal development activities, exposure to other graduates and business leaders, and a range of topics designed to grow your business and professional skills.

Along with local site visits, technical seminars, mentoring, and internal and external training, AECOM connects you with leading local and global networks that help you learn, grow, and develop.

As an added incentive, your involvement in the GPS program is fully endorsed for those seeking Professional accreditation. If you decide to do additional studies, we will help you examine your options and identify areas of specialisation to support you in your career.

The Role

As populations grow, so do demands for safe, expedient and cost-effective transportation. We work with clients around the world to build, modernize and expand transportation projects that carry all of our communities into the future — safely and reliably.​

The team delivers a range of projects and you will be involved in our Multi-modal Transport and Asset Engineering disciplines. Broadly the responsibilities will include assisting our Senior Engineers in civil design, and specifications for our projects, site supervision, health and safety requirements, preparing quotes and preparing information for proposals, and managing project resources. Our local projects are spread across New Zealand and Australia, with frequent opportunities to work on international projects as your career progresses.​

For all other Graduate opportunities, please visit our opportunities document.

Our Graduate Program

Our Growing Professional Skills (GPS) graduate program is designed to help you bridge the gap between formal education and the workplace. The program is spread across two years, drawing on a range of personal development activities, exposure to other graduates and business leaders, and a range of topics designed to grow your business and professional skills.

Along with local site visits, technical seminars, mentoring, and internal and external training, AECOM connects you with leading local and global networks that help you learn, grow, and develop.

As an added incentive, your involvement in the GPS program is fully endorsed for those seeking Professional accreditation. If you decide to do additional studies, we will help you examine your options and identify areas of specialisation to support you in your career.

The Role

The team delivers a range of different projects working with funding agencies, national and local governments, highways authorities and private organisations. ​

Work on projects from initial concept through to construction and operation, fulfilling diverse design, project management, stakeholder engagement, business innovation as well as technical and site assurance Role.  Every project faces unique challenges, and we take pride in developing inspired, sustainable solutions for our clients. Our collaborative and integrated approach allows us to create, rehabilitate and maintain many of the world’s iconic roadways.​

For all other Graduate opportunities, please visit our opportunities document.

Our Graduate Program

Our Growing Professional Skills (GPS) graduate program is designed to help you bridge the gap between formal education and the workplace. The program is spread across two years, drawing on a range of personal development activities, exposure to other graduates and business leaders, and a range of topics designed to grow your business and professional skills.

Along with local site visits, technical seminars, mentoring, and internal and external training, AECOM connects you with leading local and global networks that help you learn, grow, and develop.

As an added incentive, your involvement in the GPS program is fully endorsed for those seeking Professional accreditation. If you decide to do additional studies, we will help you examine your options and identify areas of specialisation to support you in your career.

Want to bring ideas to life?

As an engineer you’re no doubt aware of Aurecon – we’ve been a leading design, engineering and advisory company for decades. But why should you choose to join us? 

Every project Aurecon delivers leaves a legacy. Every project has sustainability embedded in decision making. And every project is at the leading-edge of technical eminence.

But it really comes down to one, crucial question: what kind of world do you want to create for the next generation? Truth is, the decisions being made right now will determine the future of everything – from the local community to the entire planet. One of those decisions is: who do you decide to work for?

How will your ideas contribute to shaping what’s next?

As our new Senior Mechanical Engineer, you’ll be a vital part of the Industrial Mechanical practice group in Perth who are bringing ideas to life by imagining and co-creating with our clients to create a better future for people and the planet. Your role will include: 
•    Delivering technically excellent mechanical engineering designs and consultancy services and working collaboratively with multidisciplinary project teams to deliver an exciting portfolio of materials handling and complex machines projects.
•    Performing a senior engineer role on projects.
•    Mentoring and facilitating the technical development of more junior resources.
•    Assisting to drive business development, winning work, identifying the next opportunities and supporting the winning of these opportunities. Assist with bid preparation and submittals as required.
•    Developing and maintaining strong client relationships.
•    Working collaboratively with other team members to deliver goals and targets of the practice group and to facilitate knowledge sharing and coaching.
•    Driving and supporting a culture of safety and quality within the team.

How will your future be shaped by us?

Joining Aurecon means you’ll be at the award-winning edge of innovation and sustainability. AFR ranked us Top 5 among sustainability leaders and Top 3 of all innovative companies in professional services. One Consult awarded us an innovative design award. Plus, we were Consult Australia’s large firm of the year.

You really can bring your whole self to work and be confident your voice will be heard. We don’t just claim we’re inclusive and innovative, as proven by the independent awards and accreditations we’ve gained. We’ve been recognised for our innovation culture, gender equality and our LGBTI+ inclusion. Plus, we have a robust Reconciliation Action Plan – our fourth edition since 2014.

 
On a personal level you’ll have access to flexible work hours, remote work, working holidays, part-time and job share options. You’ll also have – a learning programme 100% personalised to you and the option to build your technical mastery in the Aurecon Design Academy which earns you a Graduate Certificate in Design Management from the prestigious RMIT University. Plus, you’ll be supported on every step of your career journey with mentoring, learning and our Careers Hub. Outside of work, you’ll be further supported with competitive paid parental leave, cultural public holiday swaps, plus wellbeing support programmes.

What are we looking for from you?

You’ll have a genuine passion for re-imagining problems and continuous learning to help shape the future. 

We value that each of our team members brings something different to Aurecon. We look for people who have had a broad range of experiences throughout their career and can demonstrate how they have worked as part of a team to bring ideas to life.

As well as experience in a similar Senior Mechanical Engineer role. Specifically:
•    Bachelor’s degree or master’s in mechanical engineering.
•    Registered Professional Engineer or equivalent with recognised professional body. Chartered status preferable.
•    Solid technical background and practical application experience with a preference in bulk materials handling, machine design and resource sector related fields. Experience within the WA resources sector preferable. Sound knowledge and experience implementing relevant technical standards. Proficient with relevant mechanical design software.
•    Experience working on projects from early feasibility and concept design phases through detailed design and construction and commissioning support.
•    Developing business and commercial acumen. Familiar with goals and metrics that drive business, financial and project performance and manages own scope and time to optimise team performance and efficiency.
•    Willingness to apply technical skills to all facets of engineering consultancy which may include design, leadership, management, client relationship management and work winning.
•    Excellent written and verbal communication skills to convey mechanical engineering outcomes with suitable language that can be understood by clients, stakeholders and other engineering disciplines.
•    The ability to work in multidisciplinary teams and to effectively collaborate with those around you. A growing knowledge across a range of disciplines.
•    A desire to continually grow your own career and technical development by staying abreast of industry best practice design methods, software, technologies and by adopting digital delivery, and innovation. A desire to share knowledge, contribute, grow and develop the capability and experience of the team.

Think you know Aurecon? You may be surprised.

Aurecon’s strength has always been our people. It’s our people who build our shared purpose and bring ideas to life. It’s our people who imagine and co-create with our clients a better future for people and the planet. Of course, you’ll probably know lots of our award-winning projects. The new Allianz Stadium in Sydney? That was us. Tāmaki Regeneration in Auckland? That was us too. And the Tseung Kwan O Interchange in Hong Kong? You guessed it, us. So, when you join us, you’ll not only be joining an international design, engineering and advisory company but also a community working together to tackle some of the world’s most complex challenges.

Ready to bring ideas to life? 

Then please apply. Remember, it’s you and how you bring ideas to life which are important. Your background, unique needs and individuality will be valued. Visit our website to learn more at www.aurecongroup.com 

We’re inventing the future, right here, right now, at Thales. We design the critical security solutions of tomorrow by combining the curiosity to explore, the intelligence to question and the vision to create. Together we solve complicated problems by combining our experience in the market with our leading research and development capabilities.

Thales Graduate Program

Our program focuses on developing talented graduates to help us deliver tomorrows high-tech solutions. Over the 18 months you will engage in on-the-job training, mentoring, a graduate project and structured learning modules.

There will be opportunities not only to become an expert in your discipline but also learn from the wider Thales business, gaining valuable exposure to a wide range of Thales leading solutions.  

Benefits @ Thales

• Competitive remuneration + Super + Profit Share

• ThalesFlex – Hybrid work environment

• Fitness Passport Discount – Access to a network of Gyms across AUS as cheap as $14.95 P/W

• Employee discounts with a number of affiliates (Travel, Car hire, Tech, Medical Insurance)

• Modernised Paid Parental Leave

• Novated Lease options

• Personal & professional training development opportunities

• Sonder – Wellbeing & Support Partner

Our Team

Our Airspace Mobility Solutions team creates, develops and deploys air management systems that are critical for safe aircraft movement. With products covering 40% of the world’s airspace, we enable the safe take-off and landing of 2 in 3 aircrafts globally. We offer the opportunity to work on complex systems that push what’s possible in air traffic management.

Your Role

Working from our Melbourne Office in the World Trade Centre on Wurundjeri land, your role as a Systems Engineer includes:

• Supporting the design and documentation of solutions to satisfy our customers’ needs

• Work cross functionally with the various engineering disciplines within the business to ensure the designed solution is implemented as per the design requirements

• Assisting in specification reviews and peer reviews of engineering documentation

• Contribute to continuous process and technical improvements

Your Experience

What we value most from our graduates is a willingness to learn and the confidence to offer solutions, however the below will also come in handy

• Recently degree qualified in Engineering (all disciplines), Mathematics or Physics

• A true desire to work in a diverse team towards a common goal

• Leadership experience demonstrated through previous employment or extra-curricular activities whilst studying university

We encourage you to apply

We recognise the recruitment process is a two-way street. Therefore, we aim to provide you with all the information you need to make an informed decision that Thales is the right place to launch your career! After you have applied, you will receive an email acknowledging your application. We’ll then provide a personalised experience for suitable applicants as we progress the selection and assessment process.

Thales is committed to promoting and maintaining a workplace culture of shared respect that enables all of us to feel valued, do our best, and remain truly passionate about the place that we work. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace. We encourage applications from Aboriginal and Torres Strait Islander people and individuals from diverse backgrounds.

We are also proud to be a WORK180 Endorsed Employer for Women. If you would like to know more on how we are supporting our employees, you can view our policies and initiatives here: https://work180.com/en-AU/for-women/employer/thales.

Wellbeing matters at Thales, and where possible we encourage flexible working.

Want to bring ideas to life?

As an engineer you’re no doubt aware of Aurecon – we’ve been a leading design, engineering and advisory company for decades. But why should you choose to join us?

Every project Aurecon delivers leaves a legacy. Every project has sustainability embedded in decision making. And every project is at the leading-edge of technical eminence.

But it really comes down to one, crucial question: what kind of world do you want to create for the next generation? Truth is, the decisions being made right now will determine the future of everything – from the local community to the entire planet. One of those decisions is: who do you decide to work for?

How will your ideas contribute to shaping what’s next?

As our new Lead Structural Engineer, you’ll be a vital part of the Energy and Industrial team. Your role will include:

• Management of design projects including scope definition, financial management, project scheduling, quality, and risk management

• Lead multiple concurrent projects across the entire life cycle, including study phase, design, tender and construction phase support

• Active role in the development and maintenance of positive client relationships and ongoing business development

• Responsible for leadership and development of junior team members

• Be part of a supportive team that works together to meet our client’s goals

How will your future be shaped by us?

Joining Aurecon means you’ll be at the award-winning edge of innovation and sustainability. AFR ranked us Top 5 among sustainability leaders and Top 3 of all innovative companies in professional services. One Consult awarded us an innovative design award. Plus, we were Consult Australia’s large firm of the year.

You really can bring your whole self to work and be confident your voice will be heard. We don’t just claim we’re inclusive and innovative, as proven by the independent awards and accreditations we’ve gained. We’ve been recognised for our innovation culture, gender equality and our LGBTI+ inclusion. Plus, we have a robust Reconciliation Action Plan – our fourth edition since 2014.

On a personal level you’ll have access to flexible work hours, remote work, working holidays, part-time and job share options. You’ll also have – a learning programme 100% personalised to you and the option to build your technical mastery in the Aurecon Design Academy which earns you a Graduate Certificate in Design Management from the prestigious RMIT University. Plus, you’ll be supported on every step of your career journey with mentoring, learning and our Careers Hub. Outside of work, you’ll be further supported with competitive paid parental leave, cultural public holiday swaps, plus wellbeing support programmes.

What are we looking for from you?

You’ll have a genuine passion for re-imagining problems and continuous learning to help shape the future.

We value that each of our team members brings something different to Aurecon. We look for people who have had a broad range of experiences throughout their career and can demonstrate how they have worked as part of a team to bring ideas to life.

As well as experience in a similar senior or lead structural engineering role. Specifically:

• A relevant tertiary qualification in the Civil / Structural Engineering

• Chartered engineer credential

• Extensive experience within the WA resources sector, preferably in iron ore

• Strong technical capability and report writing skills

Think you know Aurecon? You may be surprised.

Aurecon’s strength has always been our people. It’s our people who build our shared purpose and bring ideas to life. It’s our people who imagine and co-create with our clients a better future for people and the planet. Of course, you’ll probably know lots of our award-winning projects. The new Allianz Stadium in Sydney? That was us. Tāmaki Regeneration in Auckland? That was us too. And the Tseung Kwan O Interchange in Hong Kong? You guessed it, us. So, when you join us, you’ll not only be joining an international design, engineering and advisory company but also a community working together to tackle some of the world’s most complex challenges.

Ready to bring ideas to life?

Then please apply. Remember, it’s you and how you bring ideas to life which are important. Your background, unique needs and individuality will be valued. Visit our website to learn more at www.aurecongroup.com

Who are we?  

Humanforce provides the market leading, employee-centered, intelligent, and compliant HCM suite for frontline and flexible workforces, offering highly configurable, best-in-one WFM, HR and Payroll - without compromise. Humanforce was founded in 2002 and has built strong foundations with our 2300-strong customer base and over 600,000 users across a wide range of industries, including aged care, childcare, hospitality, retail, local government and more. Today, we have offices across Australia, New Zealand, and the United Kingdom. 
 
Our vision is to make work easier and life better by focusing on the needs and fulfilment of frontline workers, and the efficiency and optimisation of businesses. 
Humanforce solutions are designed to help clients drive engagement and productivity for their frontline workforce, with an intelligent, cloud-based platform for employers and managers, and a user-friendly mobile app, specifically designed for employees in their flow of work. 
 
We are on a mission to deliver an exceptional employee experience for workforces by offering a compelling employee value proposition and great work effectiveness through connection, development and wellbeing while delivering intelligent manager automation to drive cost optimisation, increased productivity, and growth, and enhance compliance confidence for businesses as they adapt to evolving challenges and objectives. 

Who you are?  

This team is a feature enablement team. You will work on features that span across multiple domains and hard problems that often otherwise fall through the gaps. Think architecture upgrades, API modularisation, data modelling and layer changes! You'll work closely with our Principal Engineer and Engineering Manager, alongside our newly formed team.

If you are passionate about solving problems that aren't (as such) features but more so developer tooling and experiences that improve the overall scalability of our products, then this could be a perfect role for you!

What you’ll do?

• Full Stack Development: Write high-quality quality maintainable and readable code across our services. Contributing to the team's incremental feature delivery in an Agile environment.
• Pair and Learn: Program side by side with team members on tough problems, and clarify understanding with insightful code reviews.
• Tackle Tech Debt: Dedicate time to uplift legacy areas of the codebase, keep on top of configuration and stop dependencies from going stale.
• Performance Tuning: Monitoring and responding to solve scaling, security, and performance issues as the system evolves to meet its changing needs
• Code Quality Enhancement: Elevate our codebase's quality by crafting Unit, Module, and Functional automated tests.
• Bug Resolution: Identify and resolve bugs and defects to maintain a seamless user experience.
• Scrum Involvement: Attend scrum ceremonies and actively participate in shaping our technical Roadmap
• Promote Best Practice: Provide recommendations for process improvement and technical innovation.
• Documentation and Workshops: Create documentation and deliver workshops to share knowledge on delivered features

What you’ll need?

• A deep understanding of .NET, covering both Framework and Core, showcasing your expertise.
• A strong command of Entity Framework, ensuring efficient data interactions.
• An affinity for Angular Version 13 and beyond
• A keen grasp of SQL Server, Version 2019 and newer, for effective data management.
• An adventurous spirit ready to navigate the world of Amazon Web Services (AWS) fearlessly.
• A curiosity for application toolchains, experience with package managers, especially upgrade processes desirable.
• A process-driven approach capable of creating workflows and automation with your DevOps skills.
• An eye for testing using your prowess in automation tools like PyTest and Selenium, to turn time-consuming manual tests into automated release confidence.

Our values  

• We are bold  
• We are all in  
• We are customer-obsessed  
• We do what we say  
• We are good humans  

Our approach to flexibility  

We are passionate about people making their own decisions about where and when they work. Our aim is to facilitate hybrid working (mix of in the office and from home) where possible to support our people to be effective, empowered, and productive to achieve both their career and personal goals. Because we recognise that working flexibly means different things to different people, flexible working exists in many forms. 

Benefits 

• A flexible working environment  
• The opportunity to be part of a fast-growing tech company   
• A focus on development with access to IntelliHR learning
• Perks and rewards through Bonusly and Thrive 
• Paid parental leave and Quarterly Wellbeing Days   
• Employee talent referral scheme (know great people, be rewarded)   
• A fun and friendly culture working with passionate and talented people   
• A work environment where you can genuinely improve the world of work! 

We are a diverse and dispersed organisation and are actively looking to grow our team with individuals from all diverse backgrounds. We encourage applicants from all backgrounds, cultures, ages, genders, neurodiversity, religions, sexual orientations, and experiences to apply.  

We are a 2023 Circle Back Initiative Employer and commit to respond to every applicant

Join the change. Together, we’ll make history.
 

As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in. 

As the Lead Engineer – Gas and Battery Storage in the Integrated Energy Team, you'll be at the forefront of this renewable energy revolution and be responsible for leading engineers to support the battery storage assets and gas flexible generation assets.  You will be providing discipline-based asset management expertise to ensure asset risks are identified and effectively managed, compliance with statutory and regulatory obligations, and the upkeep of asset plans to maximise asset performance of over asset life cycles.

Join us in our quest to transform the energy landscape and be part of a team that's all about sustainability and renewable energy innovation.

What you’ll be doing:

• Developing and maintaining Renewables Asset Management Plans aligned with Asset Management Strategies and the requirements of the business procedures in accordance with ISO 55000.

• Reviewing asset risks and implementing effective risk management plans with control measures to mitigate risks and ensuring compliance with AGL Asset Management Standards and systems are proactively maintained.

• Sponsoring and conducting asset related investigations including formal Root Cause Analysis investigations and acting as a point of reference and technical approving authority for managing changes in assets.

• Proactively undertaking asset related reviews and testing to ensure compliance with licence obligations.

• Maintaining effective working relationships with Regulatory Agencies by responding in a timely manner to issues with the National Electricity Market (NEM).

• Developing and coaching a small team to ensure core competencies are developed and maintained.

• Leading the way in embedding and delivering to the renewable’s leadership team strategy and expectations.

• Ensuring that all Health, Safety and Environment Systems and goals are communicated and adhered to while meeting AGL’s policies and standards for HSE management.

What you’ll bring:

• Tertiary qualifications preferably in Electrical Engineering as well as a Chartered Professional Engineer with previous power generation experience and an understanding of the NEM and current regulatory environment preferred.

• A strong understanding of asset management principles supported by a qualification in ISO55001 is highly desired coupled with both financial and risk management.

• Experience in effective team leadership including, management skills, coaching, mentoring and strong technical leadership.

• Strong commercial acumen, business planning, change management and process improvement skills as well as analytical and conceptual skills for the effective delivery of projects and contract management.

• Proven interpersonal skills with high quality written and verbal communication skills that can be used across all levels of internal and external stakeholders.

#LI-AM1 #LI-Hybrid

Inclusion at AGL
 

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers 

AGL is a Circle Back Initiative employer - we commit to respond to every applicant.

Job Family Group:

We’re inventing the future, right here, right now, at Thales. We design the critical security solutions of tomorrow by combining the curiosity to explore, the intelligence to question and the vision to create. Together we solve complicated problems by combining our experience in the market with our leading research and development capabilities.

Thales Graduate Program

Our program focuses on developing talented graduates to help us deliver tomorrows high-tech solutions. Over the 18 months you will engage in on-the-job training, mentoring, a graduate project and structured learning modules.

There will be opportunities not only to become an expert in your discipline but also learn from the wider Thales business, gaining valuable exposure to a wide range of Thales leading solutions.  

Benefits @ Thales

• Competitive remuneration + Super + Profit Share

• Fitness Passport Discount – Access to a network of Gyms across AUS as cheap as $14.95 P/W

• Employee discounts with a number of affiliates (Travel, Car hire, Tech, Medical Insurance)

• Modernised Paid Parental Leave

• Novated Lease options

• Personal & professional training development opportunities

• Sonder – Wellbeing & Support Partner

Our Team

Our Protected Vehicles team works closely with clients to design, manufacture, maintain and upgrade protected vehicles that keep people safe, all around the world. Our state-of-the-art workshops are set up to help us deliver Hawkei and Bushmaster military vehicles to strict defence standards – and set our people on rewarding career paths.

Your Role

Working from our Bendigo site on Dja Dja Wurrung land, you can expect to rotate between multiple departments. On any one day you might

• Help to design, develop and validate components and systems for our defence vehicles

• Interpret our customer requirements and provide design solutions including engineering analysis and investigation

• Undertake learning and training activities to develop skills and experience as a Graduate Engineer

Long term depending on your interest and passion you will either transition into a Hardware/Design or Industrial/Process Engineering role.

Your Experience

What we value most from our graduates is a willingness to learn and the confidence to offer solutions, however there are a few other things you need to consider:

• This role is located in Bendigo, living locally is important due to the onsite nature of the wor

• Recently degree qualified in Mechanical, Electrical, Mechatronics, Automotive or Industrial Engineering

• A true desire to work in a diverse team towards a common goal

We encourage you to apply

We recognise the recruitment process is a two way street. Therefore we aim to provide you with all the information you need to make an informed decision that Thales is the right place to launch your career! After you have applied, you will receive an email acknowledging your application. We’ll then provide a personalised experience for suitable applicants as we progress the selection and assessment process.

Thales is committed to promoting and maintaining a workplace culture of shared respect that enables all of us to feel valued, do our best, and remain truly passionate about the place that we work. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace. We encourage applications from Aboriginal and Torres Strait Islander people and individuals from diverse backgrounds.

We are also proud to be a WORK180 Endorsed Employer for Women. If you would like to know more on how we are supporting our employees, you can view our policies and initiatives here: https://work180.com/en-AU/for-women/employer/thales.

Wellbeing matters at Thales, and where possible we encourage flexible working.

Want to bring ideas to life?

As an engineer you’re no doubt aware of Aurecon – we’ve been a leading design, engineering and advisory company for decades. But why should you choose to join us?

Every project Aurecon delivers leaves a legacy. Every project has sustainability embedded in decision making. And every project is at the leading-edge of technical eminence.

But it really comes down to one, crucial question: what kind of world do you want to create for the next generation? Truth is, the decisions being made right now will determine the future of everything – from the local community to the entire planet. One of those decisions is: who do you decide to work for?

How will your ideas contribute to shaping what’s next?

As our new Lead Mechanical Engineer, you’ll be a vital part of the Industrial Mechanical practice group in Perth who are bringing ideas to life by imagining and co-creating with our clients to create a better future for people and the planet. Your role will include:

• Delivering technically excellent mechanical engineering designs and consultancy services and working collaboratively with multidisciplinary project teams to deliver an exciting portfolio of materials handling and complex machines projects.

• Performing a lead engineer or design management role on projects.

• Mentoring and facilitating the technical development of more junior resources.

• Driving business development, winning work, identifying the next opportunities and supporting the winning of these opportunities. Bid preparation and submittals as required.

• Developing and maintaining strong client relationships.

• Working collaboratively with other team members to deliver goals and targets of the practice group and to facilitate knowledge sharing and coaching.

• Driving and supporting a culture of safety and quality within the team.

How will your future be shaped by us?

Joining Aurecon means you’ll be at the award-winning edge of innovation and sustainability. AFR ranked us Top 5 among sustainability leaders and Top 3 of all innovative companies in professional services. One Consult awarded us an innovative design award. Plus, we were Consult Australia’s large firm of the year.

You really can bring your whole self to work and be confident your voice will be heard. We don’t just claim we’re inclusive and innovative, as proven by the independent awards and accreditations we’ve gained. We’ve been recognised for our innovation culture, gender equality and our LGBTI+ inclusion. Plus, we have a robust Reconciliation Action Plan – our fourth edition since 2014.

On a personal level you’ll have access to flexible work hours, remote work, working holidays, part-time and job share options. You’ll also have – a learning programme 100% personalised to you and the option to build your technical mastery in the Aurecon Design Academy which earns you a Graduate Certificate in Design Management from the prestigious RMIT University. Plus, you’ll be supported on every step of your career journey with mentoring, learning and our Careers Hub. Outside of work, you’ll be further supported with competitive paid parental leave, cultural public holiday swaps, plus wellbeing support programmes.

What are we looking for from you?

You’ll have a genuine passion for re-imagining problems and continuous learning to help shape the future.

We value that each of our team members brings something different to Aurecon. We look for people who have had a broad range of experiences throughout their career and can demonstrate how they have worked as part of a team to bring ideas to life.

As well as experience in a similar Lead Mechanical Engineer role. Specifically:

• Bachelor’s degree or master’s in mechanical engineering.

• Registered Professional Engineer or equivalent with recognised professional body. Chartered status preferable.

• Solid technical background and practical application experience with a preference in bulk materials handling, machine design and resource sector related fields. Experience within the WA resources sector preferable. Sound knowledge and experience implementing relevant technical standards. Proficient with relevant mechanical design software.

• Experience working on projects from early feasibility and concept design phases through detailed design and construction and commissioning support.

• Sound business and commercial acumen. Understands goals and metrics that drive business, financial and project performance and manages scope and time of self and others to optimise team performance and efficiency.

• Willingness to apply technical skills to all facets of engineering consultancy which may include design, leadership, management, client relationship management and work winning.

• Excellent written and verbal communication skills to convey mechanical engineering outcomes with suitable language that can be understood by clients, stakeholders and other engineering disciplines.

• The ability to work alongside existing leaders and in multidisciplinary teams and to effectively collaborate with and drive the performance of those around you. A sound knowledge across a range of disciplines.

• A desire to continually grow your own career and technical development by staying abreast of industry best practice design methods, software, technologies and by adopting digital delivery, and innovation. A desire to share knowledge, contribute, grow and develop the capability and experience of the team.

Think you know Aurecon? You may be surprised.

Aurecon’s strength has always been our people. It’s our people who build our shared purpose and bring ideas to life. It’s our people who imagine and co-create with our clients a better future for people and the planet. Of course, you’ll probably know lots of our award-winning projects. The new Allianz Stadium in Sydney? That was us. Tāmaki Regeneration in Auckland? That was us too. And the Tseung Kwan O Interchange in Hong Kong? You guessed it, us. So, when you join us, you’ll not only be joining an international design, engineering and advisory company but also a community working together to tackle some of the world’s most complex challenges.

Ready to bring ideas to life?

Then please apply. Remember, it’s you and how you bring ideas to life which are important. Your background, unique needs and individuality will be valued. Visit our website to learn more at www.aurecongroup.com

BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 15,000 people. We’re driven by innovation and are proud that the technologies in our products and brands, like COLORBOND® steel, inspire and protect everything from hospitals and bridges to stadiums and homes.

The Opportunity

Come and discover the opportunity to join our Springhill Shift Trades team at our Port Kembla Manufacturing facility as a Shift Electrician. As a part of the broader Australian Steel Products portfolio, we have six major manufacturing sites at Port Kembla that deliver a variety of products, innovative solutions and services to our export and domestic customers.

You will join a cross-functional team that ensures equipment is maintained to the highest standards to meet our objectives for quality and reliability. In this critical role, you will be able to use your technical background and experience to deliver key outcomes, whilst ensuring your safety and that of your colleagues are a priority.

This is a shift position working on a 4:4 12-hour 24 x 7 rotating roster, consisting of rotating days and night shifts, Monday through to Sunday.

What will you do?

With your proven understanding of industrial electrical systems, in this role you will:

• follow the safe system of work and develop isolation instructions and job safety analysis for the required work
• perform safe, efficient and effective emergency repairs
• fault-find on electrical equipment including PLC’s and drive systems
• fault find on steel processing equipment and cranes
• perform equipment inspections, maintenance, identify improvement opportunities and report on findings

More about you

You are driven by self-development, committed to our success, and have technical experience within an industrial, manufacturing environment.  

You will have: 

• electrical trade qualifications
• current NSW Electrical License
• experience working in a heavy industrial or manufacturing environment
• proficient experience working with PLC’s and drives
• have a strong commitment to safety
• experience in fault finding and problem solving
• initiative in carrying out equipment repairs

Why BlueScope

As BlueScope continues to go from strength to strength, a career with us provides you with the opportunity to grow and be rewarded. At BlueScope, you will:

• create and deliver innovative solutions that drive transformation in our business
• make an impact that really does shape the world we live in
• keep growing through continuous learning and development opportunities
• enjoy the sense of belonging that comes from working with people who genuinely look out for one another

At BlueScope, our people are our strength, and we don’t say that lightly. We want our people to be successful, and to be safe. We offer work-life flexibility through our B-flex program and make sure our inclusive work environment welcomes people of all backgrounds. We’re passionate about driving sustainability outcomes that matter to our communities, including action on climate and our 2050 net zero goal. And we’ll do this through Our Purpose: We create and inspire smart solutions in steel, to strengthen our communities for the future.

Come and discover us at bluescope.com/life-at-bluescope/careers.

Together we can make a world of difference.

Applications close Wednesday 20th March 2024. 

• Bring your passion and feel the energy
• Work within an industry leading business during a period of growth
• Work with cutting edge cyber tcnologies

As the Senior Cyber Analyst Engineer, you will be a critical part of the Endeavour cybersecurity team and a key driver of the implementation of the threat management strategy. The complexity of the environment creates the opportunity for the successful candidate to operate as both security incident response and security engineer. 

The candidate will work closely with stakeholders both in the business and the Cyber Security team. They will have involvement with a robust assortment of security projects that support the Endeavour Cyber Security Team.

Sound good? Read on.

Here is a taster of what you can expect in this role:

• Actively participate in Incident response, taking direction from the incident manager
• Occasionally Lead and provide guidance for Incident Response containment and remediation activities.
• Mentor Endeavour Security Operations Centre analysts.
• Designing, implementing and refining security use cases and detections.
• Identify and execute opportunities for automation.
• Develop dashboards with advanced visualisation.
• Assist in the engineering support of Cyber platforms
• Occasional work as directed

What you get to do in this role

• The Performance Support Engineer will be responsible for managing and resolving the most challenging issues for the ServiceNow Technical Support team focusing on Performance and instance availability. This includes being the last point of escalation within the technical support department and mentoring junior team members in the various technologies. 
• The successful candidate will be able to quickly gain an understanding of the ServiceNow platform. This is a customer-facing role and therefore it requires strong inter-personal skills in addition to strong technical skills.  
The Performance Support Engineer must able to work outside of normal business hours (evening/weekend shifts, holidays) as needed.  

What you get to do in this role:   

In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform.

A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support.

Understanding the ServiceNow platform and all core functionalities will be essential while employing various diagnostic tools to isolate the potential cause of the issue. The engineer is expected to diligently manage and resolve challenging issues assigned to them but may need to coordinate assistance from additional teams for more complex cases. As such, creative problem solving, a collaborative nature and flexibility will be key to your success.

Lastly, support engineers also play a key role in providing input across business units regarding process and product improvements due to their unique perspective when working on technical issues for customers.

What you get to do in this role:   

The Support Engineer is part of a global organization entrusted as a technical resource to guide our customers during critical issues to ensure a timely and effective case resolution. In support engineering, the customer and their positive experience is paramount and central to our daily efforts. ServiceNow support engineering is integral to the success of our customers, as well as for the health of ServiceNow.

In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform.

A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support.

Understanding the ServiceNow platform and all core functionalities will be essential while employing various diagnostic tools to isolate the potential cause of the issue. The engineer is expected to diligently manage and resolve challenging issues assigned to them but may need to coordinate assistance from additional teams for more complex cases. As such, creative problem solving, a collaborative nature and flexibility will be key to your success.

Lastly, support engineers also play a key role in providing input across business units regarding process and product improvements due to their unique perspective when working on technical issues for customers.

Senior Electrical, Instrumentation and Control (EI&C) Engineer Illawarra region.

Want to bring ideas to life?

As an engineer you’re no doubt aware of Aurecon – we’ve been a leading design, engineering, and advisory company for decades. But why should you choose to join us?

Every project Aurecon delivers leaves a legacy. Every project has sustainability embedded in decision making. And every project is at the leading-edge of technical eminence.

But it really comes down to one, crucial question: what kind of world do you want to create for the next generation? Truth is that the decisions being made right now will determine the future of everything – from the local community to the entire planet. One of those decisions is: who do you decide to work for?

https://youtu.be/oyYTVBZvqHI

How will your ideas contribute to shaping what’s next?

As our new EI&C Engineer, you’ll be a vital part of the Industrial EI&C team who are changing the way we design and deliver major works to be carbon neutral and sustainable.

Your role may include:

• Preparing detailed design of LV/ELV electrical, instrumentation and control systems.
• Configuration, programming, and development of PLC/HMI/SCADA/DCS platforms.
• Selection and configuration of VSD, electrical devices, instruments, and sensors.
• Providing solution for clients’ technical needs.
• Preparing technical and fee proposals for tenders.
• Client liaison and support.
• Project engineering and planning.
• Travelling to clients’ site (Illawarra region)
• On-site testing and commissioning.

How will your future be shaped by us?

Joining Aurecon means you’ll be at the award-winning edge of innovation and sustainability. AFR ranked us Top 5 among sustainability leaders and Top 3 of all innovative companies in professional services. One Consult awarded us an innovative design award. Plus, we were Consult Australia’s large firm of the year.

You really can bring your whole self to work and be confident your voice will be heard. We don’t just claim we’re inclusive and innovative, as proven by the independent awards and accreditations we’ve gained.

We’ve been recognised for our innovation culture, gender equality and our LGBTI+ inclusion. Plus, we have a robust Reconciliation Action Plan – our fourth edition since 2014.

On a personal level you’ll have access to flexible work hours, remote work, working holidays, part-time and job share options.

You’ll also have – a learning programme 100% personalised to you and the option to build your technical mastery in the Aurecon Design Academy which earns you a Graduate Certificate in Design Management from the prestigious RMIT University.

Plus, you’ll be supported on every step of your career journey with mentoring, learning and our Careers Hub. Outside of work, you’ll be further supported with competitive paid parental leave, cultural public holiday swaps, plus wellbeing support programmes.

What are we looking for from you?

You’ll have a genuine passion for re-imagining problems and continuous learning to help shape the future.

We value that each of our team members brings something different to Aurecon. We look for people who have had a broad range of experiences throughout their career and can demonstrate how they have worked as part of a team to bring ideas to life.

As well as experience in a similar engineering role previously. You would require having and demonstrating these:

• Completed a Degree in Electrical Engineering recognised by Engineers Australia.
• A minimum of 5 years’ post graduate experience across all project development phases from concept design, FEED, and detailed design to site commissioning of industrial projects.
• Experience with PLC, HMI, VSD, SCADA, DCS, instruments, industrial networks, electric motors, switchboards, and MCCs.
• Applied knowledge of relevant Australian Standards including AS 3000, and AS 3008.1.1.
• Experience with Safety in Design practices, risk assessment, preparing proposals, project engineering and planning.
• Ability to travel and work on clients’ sites.
• Ability to proactively interact with clients, stakeholders, project managers, engineers, and designers from other disciplines to provide the best solution for clients’ requirements and deliver project deliverables with highest quality as per the schedule.
• Excellent communication skills, both verbal and written to be able to interface with clients and internal stakeholders effectively.

Think you know Aurecon? You may be surprised.

Aurecon’s strength has always been our people. It’s our people who build our shared purpose and bring ideas to life. It’s our people who imagine and co-create with our clients a better future for people and the planet.

Of course, you’ll probably know lots of our award-winning projects. The new Allianz Stadium in Sydney? That was us. Tāmaki Regeneration in Auckland? That was us too. And the Tseung Kwan O Interchange in Hong Kong? You guessed it, us.

So, when you join us, you’ll not only be joining an international design, engineering and advisory company but also a community working together to tackle some of the world’s most complex challenges.

Ready to bring ideas to life?

Then please apply. Remember, it’s you and how you bring ideas to life which are important. Your background, unique needs and individuality will be valued.

Visit our website to learn more at www.aurecongroup.com or you can apply right now!

We’re inventing the future, right here, right now, at Thales. We design the critical security solutions of tomorrow by combining the curiosity to explore, the intelligence to question and the vision to create. Together we solve complicated problems by combining our experience in the market with our leading research and development capabilities.

Thales Australia’s Airspace Mobility Solutions (AMS) business, part of the Global Business, Unit Land and Air  Systems,  is  providing  leading  edge  Air  Traffic  Management  (ATM),  Unmanned  Traffic  Management (UTM), Security and Digital Aviation solutions for the Commercial and Defence sectors

The Senior Integration Engineer has demonstrated experience in defining and implementing systems integration activities across multiple platforms.

This position is based at our testing facility in Tullamarine, Melbourne.

Role & Responsibilities:

• Conduct the successful integration and the test of incremental software releases for systems and/or subsystems, in accordance with the schedule set by the Technical Leads and PM
• Manage and/or contribute to the setup of environments to facilitate the integration, testing and acceptance activities required by the program. Provide instruction on the setup of environments to support validation activities.
• Define and/or contribute to testing activities across multiple platforms (regression, interface, simulation scenarios and test tools) to support project milestones and deadlines
• Able to analyse System/Subsystem technical and functional issues, ensuring they are identified early, captured fully and logged according to internal processes.
• To collaborate with System, Subsystem and Infrastructure teams to ensure that the integration activities are in line with the design and specification

Ideally you will possess:-

• Developing Integration procedures
• Proficient in troubleshooting / debugging
• Linux
• Syslog, SNMP
• Scripting (Python) -
• Networks
• Australian Citizenship (to be eligible for Baseline clearance)

Why Thales?

• Competitive bonus paid annually
• Private Health Care Insurance for you and any dependants
• Flexible work conditions (3 days in office and 2 days from home)
• Modernised parental leave

#LN-HN1

Thales is committed to promoting and maintaining a workplace culture of shared respect that enables all of us to feel valued, do our best, and remain truly passionate about the place that we work. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace. We encourage applications from Aboriginal and Torres Strait Islander people and individuals from diverse backgrounds.

We are also proud to be a WORK180 Endorsed Employer for Women. If you would like to know more on how we are supporting our employees, you can view our policies and initiatives here: https://work180.com/en-AU/for-women/employer/thales.

Wellbeing matters at Thales, and where possible we encourage flexible working.

Regional Overview and Travel Requirements:

• Must reside in:  Sydney, NSW Australia
• Region covers but not limited to:  NSW area
• Travel:  ~80% including overnights
• Reports to:  Director, Sales Operations and Administration

Position Summary:

We are seeking a passionate, driven Field Service Engineer, to take outstanding care of our customers. This involves providing service support on a broad range of technologies including sophisticated laser and optical delivery systems, radiofrequency, and CO2 devices. The ideal candidate would have a strong electronics background and field experience. This exciting position interacts with sales, technical support, engineering, clinical, and marketing.

The individual will contribute to the support of our customers by servicing existing and new medical technologies/applications. These systems will be located at KOLs, dermatologists, plastic surgeons, and other practitioners throughout the territory.

Duties and Responsibilities:

• Provide outstanding professional, courteous, prompt and skilled technical service to Cutera customers.
• Responsible for the operational quality of the system and instructing customers on the operation and maintenance of the system.
• Responsible for documenting all service activities in compliance with FDA requirements.
• Develop resolutions to critical troubleshooting problems; resolve complex issues in creative and effective ways.
• Use people and technical skills to make the customer interactions a positive, pleasant and memorable experience.
• Work closely with Area Sales Manager and direct Manager to identify customers for upgrades, new purchases, contracts, and additional customer training.
• Identify error codes, re-occurring problems, or odd troubleshooting solutions to direct Manager and R&D to solve problems and directly contain department material expenses and company costs.
• Ability to flash update software and firmware.
• Act as company liaison with the customers on customer care and technical matters with in-house administrative and manufacturing personnel.
• Continually promote service contract revenue.
• Timely submission of RMAs, closing calls, and expense reports necessary.
• Other duties as assigned.