• Lead cost manager on number of projects responsible for all deliverables and successful project outcome.  Responsibilities across preconstruction, procurement, and post contract activities.
• Client relationship development
• Team management
• Leading delivery of number of projects, lead point of contact for project stakeholders and client.
• Mentoring and guiding more junior staff members  
• Lead cost manager on projects.
• Leading fee proposals.
• Involvement in business generation sessions, securing new opportunities.
• Management of T&T financials on project and commission management.
• Assisting, eventually leading, carbon calculation services.

Your Career

As a Channel Business Manager, you will play a pivotal role in ensuring the success of our Tier 1 Partners in Australia. You will take ownership of the Channel Engagement  and collaborate with peers to cultivate relationships with select partners to drive growth in alignment with the company's strategic objectives.

Your Impact

• Build a joint growth business plan with key strategic partners
• Create the national strategy and manage interstate engagements
• Establish strategic Executive alignment between PANW Executives and Partner Executives
• Serve as an integral part of the channels and alliances team, closely aligned with the regional sales leaders and other stakeholders, becoming a trusted channel advisor
• Collaboratively define partner GTM plans and objectives to enhance reach, efficiency, and execution
• Drive greater adoption of our use cases and sales strategies
• Organize Partner EBC’s collaborating with supporting functional teams
• Build and manage pipeline with strategic partners 
• Contribute to the development of partner programs 
• Create Marketing events  tailored for your partners customers 
• Define the reseller financial proposition and train field resources on best practices to foster field relationships
• Set regional and district focused bookings and pipeline goals for each partner
• Establish strong alignment with Sales, Pre Sales and Consultants within your partners  and measure return on investment - eg Solutions offerings created, Platform adoption
• Create compliant partner incentives
• Consistently promote priorities and programs to key partners at the executive level for increased productivity
• Demonstrate the ability to scale with Tier 1 partners through collaboration with regional sales leaders

The Opportunity

We, at Flywire, are looking for a bright, motivated, and hardworking Relationship Manager (RM) to drive and execute our solution to our partner institutions in Australia and New Zealand. This individual will work to continuously improve and expand our client relationships in an effort to retain and maximise the value of these partnerships.  

Reporting directly to the Head of Relationship Management ANZA, you will work closely with the Sales and RM teams to execute strategies designed to drive growth, uncover new business potential, improve client retention, increase revenue and identify, opportunities for product improvement, provide accurate issue resolution and assure clients and their students have the best payment experience and support in the industry.  

We are looking for a Flymate with the ability, passion, drive and motivation to:

• Drive Revenue by building long term relationships with senior and operational stakeholders, understanding their strategies and goals. Perform Onboarding, Marketing, Training, and support activities to maximise growth and deliver additional revenue through up-sell and value-added services. 
• Present products and services to clients in an informative, educational, and consultative manner
• Lead Integration projects alongside solutions teams to provide technical solutions and processes for clients to embrace and adopt. 
• Create strategic account plans for each client and groups of clients to maximise utilisation, growth and revenue. Manage all commercial activities - Internal reporting, contract renewals, pricing negotiations and new product expansion. 
• Become the established internal expert which corresponds with your account portfolio and market, with relevant payment products and potential competitors to develop and refine products and operations.  
• Collaborate within your team, across departments and timezones with legal, compliance, product development and vertical teams to solution and solve client payment problems.
• Perform accurate updates to CRM for timely availability of information
• Monitor/report/review utilisation, payers, and revenue 
• Give appropriate attention to escalations
• Conduct regular reviews with customer success team to ensure product and service satisfaction
• Provide continuous training and resource material management to all relevant client departments

Since Vulcan was founded in 1995, we have become Australasia’s highest performing metals distributor and processor. Our sustained growth is the product of superior service and dedication to continuously improving to every facet of our business.

At Vulcan, we believe that being a diverse and inclusive workplace makes us better in every way. We are proud to have a diverse team from over 70 different countries and more than 90 different ethnicities from across our sites.

Come and join us at our Vulcan site in Carole Park, we would love to have you.

What you will be responsible for:

• Gold Coast region
• Identify and pursue new business opportunities

• Building strong relationships with existing portfolio of clients

• Analysing industry data with up-to-date market trends

• Preparation and presentation of sales to clients and sales department

• Collaborating with internal stakeholders to obtain best outcomes for our clients

• Experience with B2B sales

• Sound communication and negotiation skills

• Proven track record of meeting sales targets

• Intermediate computer skills

Please note, as health & safety is important to us, you will be asked to complete a pre-employment drug screen if you are to be successful.

• Attractive salary with quarterly bonus incentive

• Access to company car, laptop and phone

• Generous parental leave policy

• Professional but relaxed company culture

If the above sounds like you, please submit your details through the application form and we’ll be in touch ASAP. We’d love to hear from you!

Please note you must either be residing in Australia or hold a current relevant work visa to be considered for this role.