We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. 

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. 

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.  

Why you will love this opportunity as Platform Engineer at Civica

As our business continues to scale globally, (we’ve recently been acquired by Blackstone) it's an opportunity for a well established Platform Engineer to define and set the standard for our platform and Devops offerings at Civica. You'll have the opportunity to be one of our resident Docker specialists, utilising your previous experience to design and manage containerised applications.

Joining a newly formed team as a self-starter, you will be responsible designing, building, and maintaining Civica’s cloud-based platform and building our internal developer platform, an exciting project that we’re currently undertaking from the ground up. You'll have the opportunity to work with cutting edge technology - in a globally aligned team going through an exciting time of scale.

You will work closely with the whole Platform team and you will collaborate with other business units and be responsible for building platform capability to be able to deliver best practice. You will be actively involved in improving older tech stacks & platforms utilizing modern approaches and influencing company-wide architecture.

What you will do to be successful in this role

• Bring your knowledge & expertise when it comes to designing & managing containerised applications using Docker - ensuring scalability & reliability of applications (integration & deployment - as well as optimising containers for performance)
• Be one of our highly regarded Docker go to experts - you'll effectively manage Docker images, security standards and performance issues 
• Bring your system design knowledge and successfully deploy infrastructure stacks for Platform-related services as they are built using Terraform and Ansible
• Know the ins and outs of Microsoft Azure, AWS, Kubernetes, Docker, CI/CD, Scripting & Automation, Linux Administration
• A strong understanding of Windows administration, TCP/IP networking, migration from VM-based to cloud-native architectures.
• Proficiency in programming languages like Python or Go are highly preferred
• Good experience with scripting - Bash, powershell, etc
• Work on maintaining high-performance, reliable, secure, and scalable systems for both internal and external use.
• Solve complex technical problems and help teams to improve older platforms utilizing modern approaches
• Good to have experience in building and deploying new features and upgrades to the Kubernetes cluster.

We really do want you to bring your whole self to work. There is no such thing as the perfect candidate, so if you think you have what it takes, but don't necessarily meet every single point on the list below, please still get in touch. We'd love to have a chat and see if you could be a great fit.  

Why you'll love working with us.

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:

We're all different - and we love this about us.

We provide an inclusive, safe, and welcoming environment to all Civicans, new and old Focus on learning- there are heaps of opportunities to enable you to grow and be your best.

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.

Flexible Work - Flexible work – we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.

Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.

We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it. We are especially keen to receive applications from Aboriginal and Torres Strait Islander peoples of Australia.

The Broadcast Audio and Comms Support Engineer role focuses on supporting audio and communications systems that deliver media across TV, streaming platforms, mobile, radio, and print, covering sports, news, and entertainment. 

Responsibilities include system support for stakeholders reliant on Broadcast Technology services, along with contributing to knowledge transfer, documentation, and user training. The role is part of a dynamic team that values innovation and encourages creative ideas to advance broadcasting operations in Australia.

Day to day you will: 

• Provide prompt, in-depth technical support of Broadcast systems and services.
• Manage the lifecycle of all incidents of assigned Broadcast systems and services.
• Provide assistance to all other Broadcast Technology teams as directed.
• Take ownership of the design, implementation and support of assigned Broadcast systems and services.
• Manage the lifecycle of all incidents, requests, change initiatives and system upgrades of assigned Broadcast systems and services.
• Meet regularly with stakeholders to develop and adapt workflows, systems and services to meet business objectives.
• Act as a role model and mentor to all team members and stakeholders.

This role will require you to be available to support systems and services as required - out of hours, weekend and on-call work may be required.