About the role

As we embrace the next phase of growth, we are in search of a number of mid to senior Full Stack Developers to be part of our journey. The role is fun, allows you to think outside the box and includes the challenge of designing and delivering bespoke solutions to complex problems for our clients. You’ll work all the way from discovery to delivery and beyond to solve problems that are at the heart of some of our clients' most burning issues.

You’ll be involved in the delivery of bespoke software solutions to assist our clients in achieving their business outcomes.

Provide technical direction for development, design, and systems integration for client engagement from ideation through to implementation and maintenance,

Actively engage in the delivery of projects, with either full Ippon teams, or as part of a broader client team.

Be proactively client-focussed; evangelise and engage effectively,

Create and execute development plans and revise as appropriate to meet changing needs and requirements,

Perform code reviews and mentor other developers,

Challenge others to develop as leaders while serving as a role model,

Participate in engaging with the community through meetups and conferences; espouse others to do the same.

Be part of a growing and dynamic team, helping to shape the direction of our company!

Skills and requirements

Self motivation and excitement about working in a start-up consulting environment

A strong history of end to end software delivery across front end and back end, including the following tech stacks - Front End: React (either Redux or Hooks-based state management), Angular, or native JavaScript web-applications, Back End: Java, C#, JavaScript, NodeJS, Kotlin etc

Demonstrated delivery of solutions leveraging Microservices, (FaaS), DevOps, Continuous Integration and build automation approaches, including experiences with test-automation.

Data and technology driven digital experiences

Proven experience using WebPack or equivalent bundler, as well as test-automation to verify your changes.

Proven exposure to delivering cloud-native front-end applications, preferably in AWS, as well as digital product creation experience leveraging Agile and Lean approaches

Nice to Have skills

Experience with Spring Framework, .NET, or Serverless Framework/Serverless Application Model (SAM).

Developed applications using relational databases (Postgres, MariaDB, Oracle) and non-relational databases (DynamoDB, MongoDB).

Industry experience using web-based authentication and authorisation mechanisms; for example, Oauth2 and OpenID Connect.

Hands-on experience with cloud-based logging and monitoring software, such as Splunk, or AWS CloudWatch.

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

We are currently seeking an experienced Senior Systems Engineer to join our high-performance Professional Services team.

This is a customer facing consulting position that requires exceptional collaborative skills and the ability to build strong partnerships with our customers and within Datacom.

The successful candidate will ideally have previous Professional Services experience with external customers and exposure to all aspects of delivering projects, including consulting, design, configuration, testing and deployment.

At Datacom our approach is based upon our 6 core values of “It’s the people”, “Everyone has a part”, “Courage to Act”, Thrive together”, “Look Beyond today” and “Exceed customer expectations”. These values not only create a culture we can be proud of, but also supports and reinforces our focus on our customers, who remain at the heart of what we do.

Our offices are based in Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney.We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best!

Please note that to be successful in this role, you must be an Australian Citizen and be able to achieve a Baseline or NV1 security clearance.

What you’ll do

At the moment, as the Senior Systems Engineer you will be focused on:

·          In this key cross-disciplinary role you will work closely with our Customers, Partners, Sales and Technical teams.

·          Ensure assigned projects are delivered on time, within budget, to agreed scope.

·          Serve as the technical point of contact for implementation services and solutions. This may either be provided remotely or on-site.

·          Providing pre-sales support and expertise to the sales team.

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring

To be successful in this role you must have a minimum of 5 years’ experience working with external enterprise customers in delivering projects in professional services environments.

Must have experience with design, implementation and optimization of:

·          Windows Server, Active Directory, Exchange.

·          Virtualization (VMWare, Hyper-V, AHV).

·          Have experience in one or both of the following: Backup (Commvault, Veeam) OR Storage (HPE, NetApp, Lenovo & Dell)

·          Automation and Scripting (PowerShell, Python)

You will have a curiosity & passion for customers and a proven ability to communicate solutions in a way that resonates with all levels of our customer’s. You must be comfortable in engaging both technical and non-technical staff and stakeholders.

·          You can work both independently on competing priorities and as part of a team.

·          You'll have excellent written and verbal communication skills.

Datacom is committed to hiring, developing and promoting the best talent from a diverse range of backgrounds. We are local at heart, yet world-class in capability. This role offers you an exciting opportunity to join a diverse team within a highly successful organisation.

Due to rapid growth within our project portfolio, we are currently only considering applications for candidates with previous experience in consulting and/or project delivery for external customers. If you are ready for a change and wish to be a part of a fast paced and dynamic team where you can make a difference, then we would love to hear from you.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

#LI-Hybrid

#LI-SF1

Why Relectrify?

At Relectrify, we're driven to create a world abundant with clean and renewable energy and we’re on a mission to engineer the future of battery energy storage. Our team is passionate about the transition to renewables and dedicated to bringing highly innovative, transformational technologies to life. Relectrify’s technology is game-changing: it makes inverters for battery energy storage obsolete and in the process improves the performance, safety and longevity of energy storage systems, while reducing cost.

With a dynamic, inclusive and flexible work culture, we foster creativity and encourage professional growth. We are building a team that brings diverse perspectives to the table and we empower our people to make a real difference in the workplace — and the world. 

Join us as we pave the way toward a cleaner, smarter, and more sustainable world.

About the Role

We’re looking for a Senior Applications Engineer (Battery Storage) to lead the technical engagement with customers including the execution of joint developments and customer projects. 

The Senior Applications Engineer (Battery Storage) will be accountable for delivering high quality technical outcomes and experiences for customers that integrate Relectrify technology into their products.

The position offers the flexibility of hybrid work between home and our office in Melbourne. Some domestic and international travel for customer projects will be required from time to time.

Responsibilities

• Lead joint projects with customers developing energy storage products with Relectrify CellSwitch™ technology. 
• Effectively manage both internal and external stakeholders, especially expectations between customers and Relectrify.  
• Drive more effective delivery of technical solutions to customers including improving tools and processes.

Essential Requirements

Applicants must have full working rights in Australia and be willing to undergo pre-employment background checks (i.e. working rights, criminal history, and employment references).

• Relevant engineering qualifications 
• Extensive experience in battery storage and power electronics technologies
• Extensive experience in customer applications for battery storage including related technologies (e.g. renewable generation)
• Demonstrated experience delivering technical customer projects on time and within budget 
• Demonstrated professionalism with interactions at all levels of collaborating organisations 

Highly Desirable 

• Experience in start-up / early growth-stage companies and experience shepherding disruptive technology products into established markets

Advancement Opportunities

Relectrify is on a rapid scale-up trajectory, offering future potential for leadership and management opportunities for stand-out team members.

Perks 

• The flexibility of hybrid working for optimal work-life balance
• Public transport stipend and free on-site parking
• Free snacks and (actually good!) coffee
• Team events and monthly socials
• Education reimbursement
• Purchased leave scheme
• Paid parental leave 

Hydraulic Engineer Primary Location:  York, PA, US West Perth, WA, AU Sorocaba, São Paulo, BR Would you like to take this opportunity to influence the industry towards a more responsible use of the world’s natural resources? At Metso Outotec you will join a supportive and inclusive network of colleagues from around the world. There will always be a chance for you to learn and try something new.  This is your invitation to rise above what was possible yesterday. Job posting end date: 03/01/2024   Job description JOB TITLE                          Hydraulic Engineer BUSINESS UNIT                 SVS GBP Project Engineering REPORTS TO                      Engineering Manager, SVS GBP Engineering York LOCATION                          Various: York, USA – Sorocaba, Brazil – Perth, Australia The Hydraulic Engineer position will be part of the Global Product Engineering Expert Functions team and provide Hydraulic engineering and technical support to the Metso:Outotec Services group for the Grinding, Bulk, and Pyro (GBP) business unit. The Hydraulic Engineer is responsible for the engineering and technical support of the entire line of GBP equipment, analyzing and validating the development of innovative solutions and improvement of existing solutions. The position requires general knowledge of mechanical design, hydraulic design, electrical design, manufacturing processes, component selection and instrumentation of hydraulic systems. It requires the ability to work in a fast-paced environment, prioritize work on several projects simultaneously and present a positive, cooperative demeanor with customers and co-workers. JOB DUTIES AND RESPONSIBILITIES Prepare hydraulic and mechanical drawings to facilitate fabrication, construction, and installation for equipment or services to refurbish, upgrade, or retrofit existing equipment. Applying hydraulic and mechanical engineering knowledge, principles and best practices to meet customer requirements and specifications. Prepares design ideas and solutions for hydraulic equipment; performs engineering calculations in a timely manner. Reviews drawings, diagrams and bill of materials for accuracy. Perform calculations to ensure safe function of equipment.  Provides local and global expertise and support in GBP. This includes design, fabrication, quality assurance, sourcing and troubleshooting. Visit customer offices and plants to determine physical restrictions or limitations.  Apply hydraulic and mechanical engineering knowledge, principles, and best practices to meet customer requirements and specifications.  Show a commitment to quality, ethics, and safety.  Show a commitment to meeting the needs and expectations of both internal and external customers.  Observe safety regulations and exhibit a concern for safety.  Work as a member of an interdisciplinary team.  Resolves Non-conformance and manufacturing deviation issues. Investigates hydraulic problems and proposes corrective actions and/or repair procedures. Provides technical support to field service representatives.  When appropriate, makes recommendations to improve field methods and efficiency. Provides design expertise and solutions to Metso:Outotec sister companies worldwide. Trains and mentors junior engineers and designers. Utilizes computer hardware and software effectively to perform duties. Develops engineering tools (i.e. Excel calculation sheets -specifically design worksheets, PowerPoint presentations, etc). Works on…

Click here to view more detail / apply for Hydraulic Engineer

As part of our team, we will encourage your ideas, support your ongoing development and career growth, and offer a collaborative environment – all aimed at helping you take your career to the next level.Employee Benefits:Flexible work arrangementsPaid overtime, travel and travel allowancesPaid parental leaveSalary packagingPurchased leavePrivate Health Care discountsWellbeing programs and discountsEducation assistance and personal career developmentWe are looking for a Field Service Electrician to support Ampcontrol on a range of long-term construction projects related to major power infrastructure across the state. You will be focused on providing a high quality of work and join a motivated and skilled team responsible for the onsite construction, testing and commissioning of critical power systems.The main objective of this exciting role is to pro-actively carry out electrical works for Ampcontrol customers and to ensure their satisfaction with our products and services. This is a field-based role typically on a 2-1 roster based on both mining sites and in regional areas across WA.You will be required to:Plan, coordinate and complete project installations as directed.Make day to day decisions to ensure the projects are delivered in accordance with the scope of the work.Liaise with the management team to ensure documentation/reporting is processed and any issues that may affect the project, customer, delivery schedule or profitability are identified.Identify OH&S issues that may pose risk by conducting risk assessments, system audits and site inspectionsAssist the Project Manager with the scheduling of project implementationsABOUT YOUYour strong electrical skills and ability to seek ways of adding value to our services will be complemented with the following:Electrical trade qualificationsCompetency in Microsoft Office applicationsA current driver’s license (Manual)Previous electrical experience in a similar roleWorking knowledge of the application and use of electrical equipmentThink you know Ampcontrol? You may be surprised.Ampcontrol is challenging the future by solving the most complex problems in energy. We create energy solutions of scale using innovation partnerships, our smart people, and advanced Australian manufacturing. Our vision is to lead the global energy revolution and make net zero a reality. Every day, the world-first innovations from Ampcontrol help and support customers in all industries to decarbonise. With a proven track record of award-winning innovations and 55 years of developing custom energy solutions, we are trusted by customers worldwide to future-proof their business.Ampcontrol is transforming the world through collaboration to engineer complex electrical solutions. By partnering with universities and the brightest minds in energy, we develop cutting-edge technology for customers. We provide complete electrical solutions for energy, infrastructure, and resources industries, from ideation through to design, manufacturing, service, and repair. Our revolutionary innovations supply clean, drinkable water and stand-alone power to remote communities. We’re decarbonising mining, ensuring safer underground environments with Intrinsically Safe electric vehicles, and collaborating with industry partners to develop small-scale hydrogen…

Click here to view more detail / apply for Field Service Electrician

Our world is rapidly changing and the greatest challenge for our country, industry, and community is the transition to a low-carbon economy. Ampcontrol want to be at the forefront of this transition, create change and support our customers, all by tackling the challenges they will face so that they can remain competitive and prosper.To achieve our new vision, we are realistic that we also need to transform our business and the way we work. By doing so we will accelerate transformational activities so that Ampcontrol is positioned to support our customers in the global energy transition as rapidly as possible and at scale.EMPLOYEE BENEFITS:Flexible work arrangements; WFH, compressed work week or 9-day Fortnight.Salary packaging.Paid parental leave.Purchase additional annual leave, for greater work/life balance.Training and mentoring from our highly experienced engineers.Fitness subsidies.Private Health Care discounts.Wellbeing programs and discounts.The ability to build your professional career in a multi-disciplined engineering environment.Education assistance, personal career development and opportunities for promotion.Being part of a global, innovative organisation.Great supportive team environment.ABOUT THE ROLE:A fantastic opportunity is now available for an Entry-Level Engineer to join our Project Solutions & Engineering team based at Kewdale. This role will work with our lead Mechanical Engineer and contribute to the design and delivery of our power system projects, including solar hybrid skids, DC critical power, BESS, switch rooms, transformer kiosks, and renewable stand-alone power systems.The role provides the opportunity to support new solutions, product development and undertake engineering deliverables. Ampcontrol WA produce off-grid innovative power systems for a wide number of applications and clients. Our main areas of focus are in the Mining, Utility and Telco sectors.ABOUT YOU:Your willingness to gets hands on in a manufacturing environment will be complemented by the following:Tertiary qualification or Diploma in Mechanical Engineering.Knowledge of Mechanical Engineering fundamentals in designs, and familiarity with applicable codes, standards and acceptable industry practices.Ability to work to financial and budgetary constraints.Advanced skills in Microsoft Office applications and Engineering design software applications.AutoCAD Inventor experience.Well organised with strong time management skills to meet deadlines.Experience in resolving problems – both technical and people management issues.Self-motivated and passionate about contributing to company growth.Think you know Ampcontrol? You may be surprised.Ampcontrol is challenging the future by solving the most complex problems in energy. We create energy solutions of scale using innovation partnerships, our smart people, and advanced Australian manufacturing. Our vision is to lead the global energy revolution and make net zero a reality. Every day, the world-first innovations from Ampcontrol help and support customers in all industries to decarbonise. With a proven track record of award-winning innovations and 55 years of developing custom energy solutions, we are trusted by customers worldwide to future-proof their business.Ampcontrol is transforming the world through collaboration to engineer complex electrical solutions. By partnering…

Click here to view more detail / apply for Entry-Level Engineer

We are looking for a field engineer to inspect infrastructure and conduct research on-site in order to solve problems quickly.
For this job, you need to have an engineering degree /Diploma and be familiar with the technical aspects of machines, equipment, and technology used in different field projects. You should be an excellent problem-solver and be able to manage crises when they arise.
If you meet these requirements, and you’re also a superb communicator, we’d like to meet you.
Duties may include.
Communicate with clients to determine needs and explain complex issues
Conduct research and studies on site
Manage field activities and implement engineering designs
Diagnose construction or machinery problems
Resolve malfunctions or other crises when they arise
Oversee repairs and technical improvements
Install new systems and technology
Inspect and test material and machinery for safety
Ensure proper maintenance of onsite equipment
Supervise and direct onsite crew (e.g. technicians)
Draft and submit reports
Required Qualification: Degree/Diploma
Experience:
• Previous experience as a field engineer or similar role
Well-versed in technical aspects of field projects, including machinery and equipment
Understanding of safety guidelines
Attention to detail
Outstanding communication skills
An analytical mind and strong problem-solving ability
Ability to work in adverse weather and occasional overtime and weekends
Diploma /Degree in Engineering, Computer Science, or similar field• Ability to speak one or more Asian languages is highly desirable
Australian Citizen/ Australian Permanent Resident is preferable.

ABOUT THE ROLE:AWX are seeking motivated individuals to join our client's Hay Processing Team in Paskeville.Our client is a hay exporter who process and export hay to specialist beef and dairy farms Asia and the Middle East. They have recently embarked on a phase of rapid growth, which included the recent acquisition of four hay processing facilities located in Western Australia, South Australia and Victoria making the group a leader in the Australian Export Hay industry. BENEFITS OF THE ROLE:Be part of a fast paced rapidly growing agribusiness while based in Rural Australia.As part of a small and friendly yet highly motivated team.Good opportunity for professional development - We encourage training to ensure our team are always developing themselves.RESPONSIBILITIES / DUTIES:Adhere to all Hay Australia OH&S, Quality and site systems policies and procedures.Follow maintenance procedures.Develop further maintenance procedures as required and ensure implementation.Carry out daily inspections of the facilities and all equipment to identify and resolve any issues.Involved in daily and Routine pre-start checks for machines.Be involved with planning, repair, and installation activities.Monitor equipment spare inventory and inform for further requirements.Follow MEX work order system to complete daily/routine PM Tasks.Prompt repairs by responding to emergency breakdowns and call outs.Keep maintenance logs and report on daily activities.Maintain maintenance schedule compliance.Logically analysis and problem solve process line faults.Trouble shoot all upstream and downstream processing equipment.Ensure housekeeping requirements and standards are met.Participate in Project work when required.Other duties as directed by the Production Manager and Operations ManagerREQUIRED SKILLS / EXPERIENCE:Experience in maintenance of fixed and mobile plant and machinery.Knowledge of PLC operated machines.Experience and understanding of Hydraulics system.Working knowledge of moving machines and equipment.Knowledge of general maintenance processes and methods.Hands on Mechanical, Hydraulic, and fitting shop work.Ability to keep track of and report on maintenance activity.Suitable Trade qualification required (welding, mechanical, hydraulic)Strong overall mechanical aptitude.Flexibility with work hours.Ability to pose new ideas and solutions.A can do attitude and willingness to get the job done.Driver's license.Forklift license.Working at height.Demonstrates initiative.Physically fit for dutiesDESIRED SKILLS:Previous experience operating a hay press, or a PLC controlled fixed plant.Degree or Diploma in Mechanical Engineering / ElectromechanicsThe role is currently full-time permanent position Monday to Friday based at the Paskeville site. Hours of work are 60 hours per week.ABOUT US:We are a large Australian recruitment company who are proud of our company culture and truly believe our people are our biggest assets.AWX are well regarded across many industries and constantly have new and exciting roles available for the right people to grow within our business. Whether you are looking for short term roles or to work on long term projects then joining the AWX Team is the right move for you.HOW TO APPLY:So, have you got what it takes to join the AWX Team?…

Click here to view more detail / apply for Maintenance Technician

Brownfields Processing Plant / Refineries and Mining Perth Location, but would require to travel to Wagerup semi-regularly The opportunity and support to develop your career globally 50,000 people. 49 countries. Over 120 office locations. We’re not just engineers. We’re a global team of data scientists, consultants, construction workers and innovators all working to create a better tomorrow. Every day, we help customers in energy, chemicals and resources get one step closer to solving our planet’s toughest issues. Climate change. The energy transition. Digital transformation. And how we can deliver a more sustainable world. Whatever your ambition, there’s a path for you here. And there’s no barrier to your potential career success. For more information, visit Worley.com The Role:  You will play a key role provide specific engineering services to Worley and its clients for the minerals, metals and mining industries to enable construction of production plants and facilities. Responsibilities: Perform discipline specific engineering services such as: o   ensure the project scope is clear and identify changes to scope as required in line with project change management processes; o   prepare and review the production of detailed design deliverables including drawings, specifications, scopes of work, datasheets, calculations and reports; o   conduct or contribute to appropriate studies, analyses and recommend actions; o   prepare / contribute to project documentation such as proposals, estimates, budgets and schedules; o   participate in relevant meetings, prepare progress reports and follow required checking procedures; o   estimate engineering hours for projects and track hours to approved budget; o   provide assistance and advice during procurement, construction and commissioning activities. Provide specialist technical support, supervision and advice to the discipline and project teams; participate in peer reviews; and consult with relevant resources as required. Technically evaluate vendor equipment supply proposals. Proactively resolve any discrepancies between Worley and its client’s requirements. Identify issues and problems; develop appropriate and innovative solutions and ask for assistance if required. Keep up-to-date with the latest developments and technical innovations in the discipline. What you will bring An Australian recognised Bachelor qualification in mechanical engineering. Eligible for membership with Engineers Australia. Excellent knowledge of the fundamental requirements of the discipline, including: o   Brownfields Engineering o   Equipment layout o   Design of pump and piping systems o   Fluid system analysis and design particularly of slurry systems o   Pipe stress analysis o   Design of pressure equipment o   Design of materials handling equipment o   Read and interpret drawings, including general mechanical, piping and P&ID drawings. ·    Competent in the use of relevant software such as MS Office Suite and discipline specific including: AFT Fathom / Fluid Flow 3, Non compressible and compressible fluid system analysis. Navisworks, Bluebeam / Adobe Suite etc Worley recognises the value of equal employment opportunity and is committed to promoting fairness, equity and diversity in its workplace hence we encourage applications from people…

Click here to view more detail / apply for Senior Mechanical Engineer

We currently have an exciting opportunity for an experienced professional to join Oaks Melbourne on Collins Hotel as Night Guest Service Agent in a Full Time capacity.

Key Responsibilities include:

• Conduct guest arrivals and departures during the overnight shift
• Confidently provide personalised, proactive guest service
• Provide outstanding guest experiences by demonstrating a commitment to service excellence and maintaining standards
• Maintain professional, open and honest communication to assist guests and make accurate bookings
• Ensure that all daily tasks are completed accurately and in a timely manner, including tasks such as for preparing daily reports, balancing transactions, and conducting security walks of the property.
• Maintain accurate guest accounts, adhering to strict confidentiality policies and procedures
• Ensure guest queries and complaints are handled efficiently and effectively

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor of Computer Engineering

Travel Percentage :

0%

We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS?

About the role:

As a Software Engineer in our P1C Application Development team you will be working on software development and BAU tasks relating to card processing technology. This will involve developing core versions of software applications, writing technical specifications, collaborating with business analysts group and other internal teams, and providing support to clients across the globe. This role is a work from home arrangement with preferred location in Melbourne or Sydney, however it can be elsewhere in Australia.

What you will be doing:

• Designing, coding, and testing application changes

• Providing support during UAT, and assisting with implementation of software upgrades

• Interacting with product owners, business analysts, quality assurance teams and other internal stakeholders to review and discuss functional and technical solutions

What you will need:

• Sound previous experience with COBOL, JCL, DB2, VSAM and card processing technology such as P1C or Base 2000 Experience with end-to-end systems development life cycles and stages

• Knowledge of financial industry practices, regulations and operations

• Proficiency in solutions design and requirements definition disciplines

• A bachelor’s in computer engineering, computer science or other related discipline or equivalent experience.

What we offer you:

A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:

• A flexible work environment with a collaborative team environment

• An opportunity to work for a global Fintech and gain experience on innovative payment projects

• A competitive benefits package including subsidised medical and person insurance and an employee share scheme

#LI-TC2

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

PURPOSE OF JOB: The Internal Import/Export Customer Service will act as a liaison, provide product/services information and resolve any emerging problems that clients might face with accuracy and efficiency for product being imported and exported. The target is to ensure excellent service standards and maintain high customer satisfaction by responding to Local & Export customers' enquiries and be a conduit for technical assistance within one to two business days. JOB RESULT AREAS: 1. Ensure ALL Export Orders collated and sent to the WH for packing within 12/24hrs or receipt 2. Create and administer ALL Export Documentation (Express - AIR/OCEAN) (SLI's for WH, Logistics, Trade Compliance) 3. Demonstrate urgency by answering Local & Export customer inquiries in an efficient and productive manner to ensure responses within 1 to 2 business days. 4. Provide "first time" answers to ALL customer inquiries. 5. Strive for continuous improvement through problem identification and resolution. 6. Customer and Distributor satisfaction 7. Maintenance and follow up on distributor agreements. 8. Attend incoming/outgoing mail and office supplies purchases PRINCIPAL ACTIVITIES/DUTIES: Take reasonable care of own health and safety and other persons who may be affected by their acts and omissions as required under OH&S legislation. 1. Order Management on ALL export orders 2. Create and administer ALL Export Documentation (SLI's for WH, Logistics, Trade Compliance) 3. Process and respond to customer enquiries, deductions, requirements, complaints, and other needs in a professional and courteous manner IE: shipping errors, entry errors, traffic issues (logistics) 4. Provide Customer Service Support by troubleshooting advice to all end users and distributors who request it on Graco products and standard applications. 5. Creation of Customer BO reports for NZ Sales Team 6. Assist in the management and procurement of products by liasing with production and planning (US Based) 7. Prepare quotations in response to inquiries for pricing and product availability. 8. Make promise date commitments to customers as required and follow through to ensure that commitments are either met or the customer receives as much advance notice as possible. If backorder delivery cannot be met then search and offer an alternative/substitute within the technical scope. 9. Coordinate all communications relative to routine quotes, including price information, sales leads, and delivery time to 10. Directly communicate with end users, distributors, (EXPORT) sales, via phone, Partner Portal (Internally developed system). 11. Build a reference library containing technical data to expedite the resolution of customer enquiries. 12. Develop and maintain good customer relations to consolidate Graco's market leadership. 13. Document and manage equipment sales leads and ensure they are delegated to the relevant GAU sales manager for follow up. 14. Engage in a continuing program of learning in order to: a) Improve and broaden knowledge of products, applications, technology, sales and prices, etc. b) Acquire knowledge of competitive product line, product information, catalogues, advertising, pricing, etc. c) Acquire knowledge of customer organization, purchasing, distribution, merchandising, and promotion programs. 15. Coach and mentor Distributors in the "Graco" equipment, parts and literature order process. 16. Manage ALL EXPORT customer service filing - ie - orders, records enquiries and build and improve on current processes. 17. Assist in management and procurement by liasing with production and planning (US Based) 18. Communicate distributor special requests to shipping. 19. Perform any other responsibilities as directed by supervisor. 20. May support Sales personnel for major Trade shows if required. 21. Maintain invoice files and extract freight invoices for payment POSITION REQUIREMENTS: Essential:

Ability to problem solve using internal tools developed to assist our network
Flexible work attitude
PC knowledge and Data entry skills.
Good command of English.
Excellent communication, presentation and interpersonal skills.
Assertive telephone skills
Good Knowledge of Microsoft Office software ( Word/Excel/PowerPoint)
Good communication skills and professional and friendly attitude
Minimum 2 years' experience in a similar position
Team player and ability to work in a small office environment

Desirable:

2-3 in a Customer Service Call Centre
Distribution experience
Graco product knowledge
Related industry experience
Oracle Order Entry


At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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At Bunnings, you’ll make a positive difference to our business and beyond.Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online, Bunnings caters for consumer and commercial customers.By joining our passionate and diverse team, you will have the opportunity to grow, develop, have fun and make a positive difference – to our customers and the communities where we live and work.About the role:   Our team members are the face of Bunnings, always prepared to give it a red hot go. They provide a friendly and helpful service to everyone who walks through our doors, making sure every experience counts. Our customers are met with passionate team members ready to provide the tools and advice on a wide range of products and services to help make their D.I.Y dream a reality. For more insights into the role, we encourage you to visit your local store to get a feel for what it might be like to become part of the Bunnings team.What’s involved:   Provide our customers with the best experience across the store    Be responsible for stock management, whilst ensuring a clean and tidy work environmentServe customers via our checkout registers Work as part of a supportive and inclusive team who make a difference to the community and have fun along the wayWho we’re looking for: We’re looking for team members who are passionate about helping others and are keen to learn and grow. The path within Bunnings is yours to build - you could become the next future leader, product expert or trade specialist in-store, and we are committed to giving you the skills and showing you the ropes throughout your journey. Whether you have a green thumb, are into D.I.Y., looking for your first retail role or even a change in career, we would love to hear from you! You’ll need:   A genuine passion for customer experience  To be able to approach, connect and confidently interact with customers  An eagerness to learn about products and services  To act with integrity, be safe and do your best  The availability to work flexible hours (including late nights, early mornings and weekends) Interested to apply?     As part of the recruitment process, you will be required to complete an online chat interview. This will take you just 20 minutes and will need to be completed within 24 hours of submitting your application. Once you've completed it, you’ll receive a personality profile which will tell you a little bit more about yourself.   If successful, you will then be invited to complete an online video interview by email. Don’t worry,…

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Field Service Diesel Technician / Mechanic Horsham, Vic We are seeking a trade qualified Field Service Diesel Technician to join our William Adams team based out of our Horsham branch. This is a full-time permanent position, working a 5 x 2 (Monday - Friday) roster.  If you enjoy the challenge of delivering outstanding customer service and problem solving, while ensuring value for money for our customers, this could be a perfect fit for you. Your typical day will include: Onsite technical troubleshooting and fault finding including; diagnostics, repairs and maintenance on Cat equipment and their components; hydraulics, transmissions and engines    Providing outstanding customer service to our loyal customers Compiling and completing accurate reporting Working autonomously to manage your time and maximise efficiency Maintaining a safe and clean work environment Liaising with our internal service and parts department Maintaining a William Adams service vehicle ABOUT YOU  To be considered for this role you will have the following skills, experience and attributes: Be a qualified Diesel Technician with extensive experience with Caterpillar machines (or similar) Be able to service customers and their equipment to a very high standard Have advanced mechanical diagnostic skills with Cat computer diagnostics knowledge (great to have)  A proactive and positive attitude, with strong work ethic A strong commitment to safety, health & environment procedures Hold a current Drivers and Light Rigid Licence (heavy vehicle licence is also highly regarded) Proven ability to be self-motivated and to work unsupervised WHAT IS ON OFFER?... A base rate up to $42 - $48 per hour (dependent on roster & skill level) Allowances Leave Loading Super Uniforms (laundered) PPE Tool Loans (interest free) Fully equipped service vehicle Overtime (plenty on offer) RDO for 5x2 roster OEM Tooling Cat parts store discount Ongoing training & development Relocation assistance up to $5000 for eligible candidates Flexible family friendly roster options Career progression opportunities Trade upgrade opportunities Employee Assistance Program Employee Referral Program – refer a mate & receive up to $3000 Access to our Wellbeing portal, packed with resources and tools to support your physical, mental and emotional wellbeing Save with The Hub, our reward and benefits platform with discounts at over 470 retailers such as; JB HI-FI, Woolworths, BCF more! If you have experience in the field and enjoy work independently, and you want to join a team who are proud to represent a globally recognised brand, this may be the role for you!  Want to know more?  Call David from our Talent Acquisition Team on 03 9566 0691 with any questions.

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