Due to a healthy pipeline of work, our Buildings & Places group are looking for a Principal Mechanical Engineer to join their team, based in Brisbane. This role would suit someone who possesses excellent technical and design skills, with the ability to deliver projects across a range of market sectors.

What will a day in this role look like:

• Utilise your extensive design experience to facilitate high-quality and cost-effective project delivery on health, defence, transport and other building projects across ANZ.
• Lead Mechanical design and project delivery for our major client projects including the technical review of projects.
• Work effectively within a team of multi-disciplinary engineers on a range of projects, using your technical expertise to drive quality through review of design calculations, specifications and drawings. 
• Provide guidance and mentoring to junior engineers within the business when preparing technical design documentation.

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

About Us

Through local expertise and global scale, we at Global Payments Oceania deliver market-leading technology solutions through five regional sub-brands — Eway, Ezidebit, Sentral, Pigeonhole Software and Storman.

Collectively, these brands are anchored by Global Payments, a world leader in payments and software solutions and a Fortune 500® brand with a worldwide footprint to accelerate our customers' full potential.   

As pioneers within the Australia and New Zealand payments landscape, Eway is a leading business-to-business ecommerce provider and Ezidebit a digital recurring business-to-consumer payments.

About the Role              

As the Client Services Manager, you will oversee the day-to-day operations of our support teams, ensuring the delivery of exceptional service to our clients. Your role involves leading, coaching, and driving the teams to meet key performance indicators (KPIs) through ongoing training, process improvements, and skill enhancement.

Additionally, you will handle client escalations, drive continuous improvement initiatives, and collaborate with stakeholders to align support strategies with client experience goals.

Other keys areas of responsibility will include:

• Lead, coach, and drive support teams to deliver exceptional service and meet KPIs;
• Manage staffing levels and ensure a high level of knowledge within the team;
• Communicate job expectations, provide feedback, and address underperformance.
• Handle client escalations effectively and maintain a comprehensive understanding of business applications.
• Identify and drive continuous improvement opportunities in the support experience;
• Act as a change leader, ensuring operational readiness and capability uplift;
• Collaborate with stakeholders to adapt the support model and align with client experience strategy.
• Produce regular reports on key metrics and monitor support tickets across departments;
• Assist in providing technical training to support teams and demonstrate excellent problem-solving skills.

About you

A customer focused, engaging and inspiring leader, you will have previous experience leading high performing teams in a contact centre environment.  You enjoy a fast-paced environment, dedicated to quality customer interactions, delivered by a highly knowledgeable team. You are comfortable managing change and underperformance and do so with a hands-on method. 

You will also bring:

• Proven track record of leading client service teams, setting goals, defining KPIs, and providing clear direction while fostering a culture of accountability;
• Ability to coach and enhance employee performance, promote team spirit, and communicate proactively to ensure inclusivity and recognise contributions effectively;
• Hands-on experience in implementing and maintaining quality assurance standards to ensure consistent service delivery excellence;
• Ability to establish strong relationships with customers, employees, and cross-functional teams, adapting communication styles to suit various audiences and managing conflicts positively;
• Strong organisational abilities with a focus on planning and execution, following established procedures to ensure customer satisfaction and service delivery efficiency.

Our Benefits

We want you to be you! At Global Payments we are committed to an inclusive workplace where you can be your true self, feel supported and nurtured.

We understand the struggle of the juggle - the balance of work and personal life can be challenging. So we offer a flexible working rhythm blending in-office and remote working.

Your health and wellbeing matter to us and we want you to take care of yourself, take advantage of the vast array of wellbeing resources we offer, use your breaks and your leave including Birthday Leave.

We provide a first class employee assistance program that offers you and your immediate family members complimentary counselling on life challenges such as financial hardship and domestic matters, plus coaching support for people leaders on wellbeing matters.

We offer 12 weeks paid parental leave for either parent as well as two weeks paid secondary carer’s leave.

Celebrating together is a big part of our culture and we regularly gather for Extravaganza and Team Appreciation Days, plus fun activities brought to you by our social committees.

We like to shout at each other, not literally but via Reward and Recognition Programs such as Shout Outs – recognising our people that go above and beyond and make a difference to our customers.

We also pride ourselves on giving back to the communities in which we operate, so we provide two Days of Service each year to volunteer in a cause that matters most to them.

Other benefits available include salary sacrifice, study leave and an Employee Stock Purchase Plan.

Ready to Apply?

If this role sounds right for you,  we invite you to apply by clicking the Apply button.  Please note you will be redirected to a Global Payments career page to submit your application. 

For further information please email kristy.ward@globalpay.com 

All final applicants for this position will be asked to consent to a criminal history check. Each application will be considered on its merits.

We respectfully ask that no recruiters contact us with regards to this role. 

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

• Fortitude Valley, CBD - Brisbane
• Permanent Part time role - 4 days per week
• From $31.83 ph + Superannuation + Get the NFP tax break

Catholic Healthcare's beautiful Villa Maria home located in Fortitude Valley is on the lookout for an experienced Maintenance Coordinator. The role will encompass break down repairs, planned preventative and minor project works in liaison with the Residential Manager. 

To be successful in this role you’ll need:

• A fabulous 'can do' attitude
• Experience working with maintenance requirements in aged care, retirement, schools or similar
• Ability to provide technical advice and produce technical reports
• Excellent communication skills
• Be Physically fit
• Ability to work independently and be flexible
• Knowledge and understanding of WH&S requirements
• Ability to prioritise and be organised
• Strong IT skills
• Current unrestricted Class C NSW Drivers Licence
• COVID Vaccinated
• NDIS check or willing to obtain
• Relevant Trade Certificate 

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

About us

Through local expertise and global scale, we at Global Payments Oceania deliver market-leading technology solutions through five regional sub-brands — Eway, Ezidebit, Sentral, Pigeonhole Software and Storman.

Collectively, these brands are anchored by Global Payments, a world leader in payments and software solutions and a Fortune 500® brand with a worldwide footprint to accelerate our customers' full potential.  

As pioneers within the Australia and New Zealand payments landscape, Eway is a leading business-to-business ecommerce provider and Ezidebit a digital recurring business-to-consumer payments processing platform.

 

About the role

Join us as the Service Desk Lead, where you'll play a pivotal role in managing the operations of GP AU/NZ corporate staff systems and services. Your contributions will be crucial in ensuring our staff have the tools and support they need to deliver exceptional service to our customers.

In this hands on role, your primary focus will be providing practice and people leadership to our IT operations team members responsible for building, supporting, and maintaining internal IT services across Oceania. You'll also guide and develop practices for cross-functional scrum team members working on infrastructure across the company.

Key areas of responsibility will include:

• Management of the corporate enablement services, and their infrastructure and cloud environments;
• Lead and manage a team of technical staff;
• Manage the strategic planning for future team and technology growth and evolutions;
• Manage and prioritise the backlog and workload of the team;
• Lead the ITIL framework to provide support for issues escalated;
• Lead the designing, building & maintaining of system and application monitoring.

About you

An experienced leader, you will have an excellent understanding of modern infrastructure, cloud, and SaaS patterns and practices with the ability to clearly and concisely communicate these topics. A keen technologist you will have a background in designing and building robust, scalable solutions, you will have an understanding of distributed system considerations, security, and cloud technologies.   Pivotal to your success will be your highly developed consultancy skills, strong technical comprehension, and ability to develop and lead high-performing teams.

You will also bring:

• A tertiary qualification in the field of Information Technology or a related discipline;
• A minimum of 3 years commercial experience managing technical teams;
• An understanding of web technologies, specifically as they relate to performance and end user experience and how to manage and monitor deviations from baseline;
• Strong stakeholder management skills, and experience working in a multi national company environment;
• An understanding of web technologies, specifically as they relate to performance and end user experience;
• A moderate understanding of automation tools and Infrastructure as Code;
• A working knowledge of Agile would be beneficial;
• Strong communication and collaboration skills.

Our benefits

We want you to be you! At Global Payments we are committed to an inclusive workplace where you can be your true self, feel supported and nurtured. 

We understand the struggle of the juggle - the balance of work and personal life can be challenging. So we offer a flexible working rhythm blending in-office and remote working.

Your health and wellbeing matter to us and we want you to take care of yourself, take advantage of the vast array of wellbeing resources we offer, use your breaks and your leave including Birthday Leave. 

We provide a first class employee assistance program that offers you and your immediate family members complimentary counselling on life challenges such as financial hardship and domestic matters, plus coaching support for people leaders on wellbeing matters.

We offer 12 weeks paid parental leave for either parent as well as two weeks paid secondary carer’s leave.

Celebrating together is a big part of our culture and we regularly gather for Extravaganza and Team Appreciation Days, plus fun activities brought to you by our social committees. 

We like to shout at each other, not literally but via Reward and Recognition Programs such as Shout Outs – recognising our people that go above and beyond and make a difference to our customers.

We also pride ourselves on giving back to the communities in which we operate, so we provide two Days of Service each year to volunteer in a cause that matters most to them.

Other benefits available include salary sacrifice, study leave and an Employee Stock Purchase Plan.

Ready to Apply?

If this role sounds right for you we invite you to apply by clicking the Apply button.  Please note you will be redirected to a Global Payments career page to submit your application. 

For further information please email kristy.ward@globalpay.com

All final applicants for this position will be asked to consent to a criminal history check. Each application will be considered on its merits.

We respectfully ask that no recruiters contact us with regards to this role.

#LI-HYBRID
 

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

• Performs specific and limited portions of a broader assignment of an experienced engineer.
• Gathers and correlates basic engineering data using established and well-defined procedures.
• Works on detailed or routine engineering assignments involving calculations and relatively simple tests.
• Proposes approach to solve new problems encountered.
• Identifies discrepancies in results.
• Provides guidance to entry level engineers.
• Performs work in accordance with agreed upon budget and schedule with moderate supervision.

Title:

We support water customers across Australia to provide our communities with the best drinking water and wastewater treatment services, whilst innovating ways to safeguard and secure our country’s water supplies, elevating public spaces and enhancing liveability.  

The Opportunity 

You’ll be a key member of our Water team who have secured projects that will change the way water in Australia operates forever. Our Water team offers services across the full water cycle, delivering major pipelines, large pumping stations, advanced water, wastewater and recycled water treatment plants.

KBR have significant work in hand supporting key water utilities such as Seqwater, Urban Utilities, Unitywater, Melbourne Water, Sydney Water, Water NSW, Sydney Desalination Plant and SA Water to achieve phased savings in capital expenditure, while delivering the best environmental and community outcomes. We have long term panel contracts in both consulting, and design and construction, enabling us to offer work opportunities from strategies through all stages of design and on to construction and commissioning support. 

You will play a vital role in not just the local QLD team, but also the national water team, leading projects, mentoring people, providing technical oversight and managing client relationships on a range of projects across the country.  Our team is also exploring new ways to integrate digital engineering, virtual reality and artificial intelligence on projects, offering you the opportunity to future proof and broaden your skills in the digital sphere.  

Who are you? 

You are a delivery focused Principal Mechanical Engineer who is motivated by achievement and outcome-focused.  Your experience with design practices for water & wastewater across utilities and industrial applications will be highly valued. You possess a pragmatic approach to the development of constructable design solutions and have proven commercial acumen in the delivery of water infrastructure. 

Key Responsibilities 

• Lead the design of large water and wastewater treatment plants and pump stations. 

• Lead investigations, and preparation of technical reports, designs and drawings, contract documents and technical specifications 

• Provide guidance to engineers across the company 

• Responsibility for maintaining relationship with clients 

• Assisting the Industry Leads in business strategy development

• Lead the preparation of large and small bids 

• Promote and practice KBR’s Zero Harm policy 

Who are we? 

KBR’s Infrastructure Services Australia business offers a wide range of professional services to private and public sector clients delivering projects in both urban and remote environments across transport, water, environment, buildings and defence.  

We are committed to social and environmental sustainability and delivering projects with a digital mindset that drives innovation within our business, for our customers and stakeholders.   Our continued growth allows us to offer unrivalled opportunities to our staff in terms of career paths, career development and project exposure.  

Find out more about us via these links:

IS Australia overview brochure:  

https://kbr.foleon.com/is-australia/who-we-are/ 

IS Australia Water Team: 

https://kbr.foleon.com/is-australia/water/ 

At KBR, we value you – here’s how.  

While our people are busy delivering leading science, technology, and engineering solutions, we’re committed to providing them with a supportive, trusting environment and benefits that enable them to thrive and continue doing what they do best.  

Benefits include: 

• Industry leading salaries reviewed annually.   

• 20 Days of annual leave and up to 8 additional hours of accrued flexible leave every 4 weeks (33 days in total)  

• Flexible work arrangements (start/finish times, WFH, Flex time) 

• Salary packaging and novated leases   

• Paid professional membership fees

• Life/Health insurance discounts  

• Employee stock purchase plans   

• Paid parental leave

• Personal career development plans   

• Growth and promotion opportunities  

Help shape tomorrow by applying today!  

Don’t miss out on this opportunity to leave your impact on our society with one of Australia’s leading infrastructure businesses. Apply now and follow us on LinkedIn to stay up to date with all the latest news and job opportunities.

KBR values an inclusive and diverse work environment, and we encourage candidates from all backgrounds to apply. Our hiring decisions are based on the key requirements of each role and candidates are selected based on their unique strengths and experiences. 

#LI-DNP #LI-DNI  #S-DNI

Title:

We support water customers across Australia to provide our communities with the best drinking water and wastewater treatment services, whilst innovating ways to safeguard and secure our country’s water supplies, elevating public spaces and enhancing liveability.  

The Opportunity 

You’ll be a key member of our Water team who have secured projects that will change the way water in Australia operates forever. Our Water team offers services across the full water cycle, delivering major pipelines, large pumping stations, advanced water, wastewater and recycled water treatment plants.

KBR have significant work in hand supporting key water utilities such as Seqwater, Urban Utilities, Unitywater, Melbourne Water, Sydney Water, Water NSW, Sydney Desalination Plant and SA Water to achieve phased savings in capital expenditure, while delivering the best environmental and community outcomes. We have long term panel contracts in both consulting, and design and construction, enabling us to offer work opportunities from strategies through all stages of design and on to construction and commissioning support. 

You will play a vital role in not just the local QLD team, but also the national water team, leading projects, mentoring people, providing technical oversight and managing client relationships on a range of projects across the country.  Our team is also exploring new ways to integrate digital engineering, virtual reality and artificial intelligence on projects, offering you the opportunity to future proof and broaden your skills in the digital sphere.  

Who are you? 

You are a delivery focused Principal Process Engineer who is motivated by achievement and outcome-focused.  Your experience with design practices for water & wastewater across utilities and industrial applications will be highly valued. You possess a pragmatic approach to the development of constructable design solutions and have proven commercial acumen in the delivery of water infrastructure. 

Key Responsibilities 

• Lead the design of large water and wastewater treatment plants 

• Lead investigations, and preparation of technical reports, designs and drawings, contract documents and technical specifications 

• Provide guidance to process engineers across the company 

• Responsibility for maintaining relationship with clients 

• Assisting the Industry Leads in business strategy development

• Lead the preparation of large and small bids 

• Promote and practice KBR’s Zero Harm policy 

Who are we? 

KBR’s Infrastructure Services Australia business offers a wide range of professional services to private and public sector clients delivering projects in both urban and remote environments across transport, water, environment, buildings and defence.  

We are committed to social and environmental sustainability and delivering projects with a digital mindset that drives innovation within our business, for our customers and stakeholders.   Our continued growth allows us to offer unrivalled opportunities to our staff in terms of career paths, career development and project exposure.  

Find out more about us via these links:

IS Australia overview brochure:  

https://kbr.foleon.com/is-australia/who-we-are/ 

IS Australia Water Team: 

https://kbr.foleon.com/is-australia/water/ 

At KBR, we value you – here’s how.  

While our people are busy delivering leading science, technology, and engineering solutions, we’re committed to providing them with a supportive, trusting environment and benefits that enable them to thrive and continue doing what they do best.  

Benefits include: 

• Industry leading salaries reviewed annually.   

• 20 Days of annual leave Leave per year + an additional day off every 4 weeks (33 days in total)   

• Flexible work arrangements (start/finish times, WFH, Flex time) 

• Salary packaging and novated leases   

• Paid professional membership fees

• Life/Health insurance discounts  

• Employee stock purchase plans   

• Paid parental leave

• Personal career development plans   

• Growth and promotion opportunities  

Help shape tomorrow by applying today!  

Don’t miss out on this opportunity to leave your impact on our society with one of Australia’s leading infrastructure businesses. Apply now and follow us on LinkedIn to stay up to date with all the latest news and job opportunities. 

KBR values an inclusive and diverse work environment, and we encourage candidates from all backgrounds to apply. Our hiring decisions are based on the key requirements of each role and candidates are selected based on their unique strengths and experiences. 

#LI-DNP #LI-DNI  #S-DNI

What will a day look like in this role ?

• You will be working with a high performing multi-disciplinary teams across Australia and internationally.
• Get involved in detail design of highways, major arterial roads, public transport and active transport infrastructure
• Support Principal and above engineers with technical delivery and project management of projects.
• Work closely with our clients to solve their transport problems.

You will be supporting the team in winning, managing and delivering projects across a diverse range of transport infrastructure projects for private and public sector clients.