• Part-time (0.8 FTE) ongoing position – working Tuesday to Friday
• Located at our Port Macquarie office. Nearby public transport access
• Competitive Hourly Rate + Super + Salary Packaging benefits of up to $18,550    

Join EACH as a Service Coordinator – STRC (Short-Term Restorative Care) and play a vital role in coordinating services and supports for older adults with Individual Support Packages.

In this position, you will work collaboratively with clinical case managers to ensure clients receive the appropriate support outlined in their plans. You will be responsible for liaising with various stakeholders, including government and non-government service providers, to advocate for the needs of the individuals supported by EACH. Additionally, you will oversee service access and intake processes for new referrals, and manage financial requirements in alignment with clients' Individual Support Plans/packages.

To view a copy of the full Position Description, click here.

Alternatively, for more information please contact Shinayd Trotman, Team Leader - Short Term Restorative Care (ACT/NSW) on 0467 925 458 or via email, at [email protected]

What’s in it for you? 
At EACH you'll be supported to be your best. We offer a range of employee benefits including: 

• Great working culture with quarterly team events
• Work arrangements that flex to you to allow for a positive work-life balance
• Above award remuneration and conditions including generous leave options 
• Clinical supervision, mentoring and access to evidence-based resources
• Not-for-Profit Salary Packaging of up to $15,900 free income tax per year
• $2,650 additional tax-free money towards meals and entertainment  
• A variety of opportunities for career progression and professional development via formal and informal training, our leadership pipeline and discipline-specific learning
• Support through a comprehensive Employee Assistance Program
• 4 weeks paid annual leave, sick/carers leave, family & domestic violence leave, public holiday substitution policy, and more…

About you
To excel in this position, you will have the following qualifications, skills and experience:

• Diploma in Health (or equivalent), or demonstrated industry experience
• Significant experience in planning and implementing community-based services for older adults
• A proven track record of maintaining accurate client records and written reports
• A current state-based drivers license

We have an opportunity to join our client Intake team, playing a key role in setting up participants & matching them with the right support workers.

As a first point of contact for new participants, the Intake Coordinator is responsible for managing intake enquiries from the initial service request through to setup, allocation, and handover to one of our Relationship Managers

Reporting to the Intake Lead, you will ensure that participants have the best possible experience as they come on board with Hearth.

Responsibilities will include

• Acting as a first point of contact for service requests and intake enquiries
• Providing accurate information and excellent customer service in a timely manner
• Initial assessment of service requests and our capacity to meet them
• Organising and conducting initial home visits alongside a Relationship Manager
• Liaising with participants, family members, support coordinators, and other stakeholders
• Collecting information and documentation to understand service requirements
• Flagging any issues or concerns, and escalating to the Intake Lead as required
• Working with Recruitment to match new participants with Hearth support workers
• Facilitating a smooth handover between Intake and the Relationship Manager team, giving us the best chance of success for a sustainable and positive relationship

• Professional or lived experience with disability
• Proven experience in a customer facing role
• Ability to communicate clearly & effectively via email and phone
• Excellent time management and organisational skills
• Own car and driver's license
• Strong interpersonal skills and high levels of resilience
• Understanding of the NDIS
• Working knowledge of CRM, Microsoft Office suite, and employee rostering systems

• Opportunity to join a small, friendly team
• Join a rapidly growing organisation with a warm and supportive culture
• Flexible working hours and conditions
• Opportunities for career development and progression to other roles within the organisation
• Travel compensation, work laptop, and mobile phone provided

About the role

We are currently recruiting for a Procurement Coordinator to join our team at our Emerald site. This is a full-time position requiring a person who is mechanically minded.

The Procurement Coordinator key purpose is to assist the Gin Site Manager with stock and parts procurement, inventory management, inventory stock-takes, auditing and other duties associated with site management. The duties will mainly be administrative based with high levels of reporting, monitoring and follow up. 

Responsibilities (but not limited to):

• Audit and review discrepancies with inventory reporting
• Distribution
• Stock monitoring
• Ordering/procuring parts and services (including price monitoring)
• Coordinating parts and materials to work orders and requests
• Inventory reconciliations
• Maintain the physical appearance of the premises and areas under their control to the satisfaction of site management.
• Reporting of utility usage (electricity, water, fuel and gas) on a daily/weekly/monthly basis. Inventory management and reporting.
• Other reports as required
• Carries out monthly WHS and Housekeeping Audits
• Assists management and staff with WHS related programs.
• Assistance with employee rosters
• Adhoc duties as required
• Adhere to all policy changes as they occur from time to time
• From time to time, travel to other LDC assets to support as required.
• Assist in the plant where and when needed.

Essential:

• Prior experience working in a production/industrial environment
• Strong communication skills
• Robust reporting experience with demonstrated attention to detail
• Working within a strict safe work environment
• Proficient in Microsoft Suite programs

Desired:

• Forklift Licence and Loader competency certificate
• Prior experience in inventory reconciliations
• Mechanical, maintenance and/or electrical knowledge
• Machine Operation
• Leadership abilities

Benefits of working at LDC:

• Work for a global, leading commodities company
• Discounted health insurance options available
• Novated car leasing after probation period
• Access to Employee Assistance Programs

Reporting to the Head of Learning & Development, this position plays a pivotal role in assisting in the delivery of quality training and development.  In this role, you will be responsible for providing high level support to the L&D department and be the point of contact for new and existing employees with the coordination of their learning needs.  

As Learning & Development Coordinator your main responsibility with be overseeing the coordination of our training calendar, Kieser Induction Training (KIT), and Kieser wide professional development initiatives.  

This role is suitable to individuals passionate about developing others, can demonstrate superior coordination and time management skills, and display strong communication to all levels within the business.